Overview
All Education Aides
-
$1,094 Weekly Pay
-
Strong Future Growth
-
99,100 workers Employment Size
-
Lower skill Skill level rating
-
22% Full-Time Full-Time Share
-
39 hours Average full-time
-
46 years Average age
-
90% female Gender Share
Education Aides perform non-teaching duties to assist teaching staff in schools, provide care and supervision for children in preschools, and provide assistance to Aboriginal, Torres Strait Islander and Maori students and their teachers.
You usually need a certificate III or IV in education support, early childhood or school age education and care to work as an Education Aide. Some workers complete a traineeship.
Tasks
- demonstrating, supervising and participating in activities which enhance the physical, social, emotional and intellectual development of children in schools and preschool centres
- preparing indoor and outdoor areas for learning and recreational activities
- assisting children with intellectual, physical and behavioural difficulties with their academic studies
- assisting children individually to learn social skills
- assisting with preparing teaching aids, and copying and collating written and printed material
- distributing and collecting lesson material
- providing assistance to small groups of Aboriginal, Torres Strait Islander and Maori students
- providing home-school liaison and counselling for Aboriginal, Torres Strait Islander and Maori students and their families
Prospects
There were 99,100 Education Aides in 2020. The number of workers:
- grew strongly over the past 5 years
- is expected to grow strongly over the next five years
- is likely to reach 113,600 by 2025.
Source: ABS Labour Force Survey, seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025. The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment Snapshot
- Size: This is a very large occupation.
- Location: Education Aides work in many parts of Australia. Queensland and Western Australia have a large share of workers.
- Industries: Most work in the Education and Training industry.
- Earnings: Full-time workers on an adult wage earn around $1,094 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Less than half work full-time (22%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 39 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 46 years (compared to the average of 40 years). Many workers are 45 years or older (56%).
- Gender: 90% of workers are female (compared to the average of 48%).
Employment Outlook
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You usually need a certificate III or IV in education support, early childhood or school age education and care to work as an Education Aide. Some workers complete a traineeship.
Registration or licencing may be required.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Community Services VET training pathways.
Skills & Knowledge
Employers look for Education Aides who have strong interpersonal skills, can communicate well as part of a team and are motivated.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Geography
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
-
History and archeology
Events of the past, their causes, how we learn about them, and how they influence the way we live today.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Fine arts
Compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Skills
Skills can be improved through training or experience.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Instructing
Teaching people how to do something.
-
Social perceptiveness
Understanding why people react the way they do.
-
Speaking
Talking to others.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Reading comprehension
Reading work related information.
-
Serving others
Looking for ways to help people.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Writing
Writing things for co-workers or customers.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Time management
Managing your own and other peoples' time to get work done.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
Abilities
Workers use these physical and mental abilities.
-
Oral expression
Communicate by speaking.
-
Oral comprehension
Listen to and understand what people say.
-
Speech clarity
Speak clearly so others can understand you.
-
Speech recognition
Identify and understand the speech of another person.
-
Near vision
See details that are up-close (within a few feet).
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Written comprehension
Read and understand written information.
-
Written expression
Write in a way that people can understand.
-
Categorising
Come up with different ways of grouping things.
-
Far vision
See details that are far away.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Selective attention
Pay attention to something without being distracted.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Memorization
Remember things like words, numbers, pictures, and procedures.
-
Multitasking
Do two or more things at the same time.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Activities
These are kinds of activities workers regularly do in this job.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Explaining things to people
Helping people to understand and use information.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 25-9041.00 - Teacher Assistants.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Face-to-face discussions
Talk with people face-to-face.
-
Teamwork
Work with people in a group or team.
-
Physically close to people
Work physically close to other people.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Lead or coordinate a team
Lead others to do work activities.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Electronic mail
Use electronic mail.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Spend time standing
Spend time standing at work.
-
Telephone
Talk on the telephone.
-
Contact with the public
Work with customers or the public.
-
Letters and memos
Write letters and memos.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Disease or infection
Be exposed to disease or infections.
-
Conflict situations
Deal with conflict or disagreements.
-
Being exact or accurate
Be very exact or highly accurate.
-
Time pressure
Work to strict deadlines.
-
Spend time sitting
Spend time sitting at work.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Helping
Working with people. Helping or providing service to others.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 25-9041.00 - Teacher Assistants.
All Education Aides
-
$1,094 Weekly Pay
-
Strong Future Growth
-
99,100 workers Employment Size
-
Lower skill Skill level rating
-
22% Full-Time Full-Time Share
-
39 hours Average full-time
-
46 years Average age
-
90% female Gender Share
Education Aides perform non-teaching duties to assist teaching staff in schools, provide care and supervision for children in preschools, and provide assistance to Aboriginal, Torres Strait Islander and Maori students and their teachers.
You usually need a certificate III or IV in education support, early childhood or school age education and care to work as an Education Aide. Some workers complete a traineeship.
Tasks
- demonstrating, supervising and participating in activities which enhance the physical, social, emotional and intellectual development of children in schools and preschool centres
- preparing indoor and outdoor areas for learning and recreational activities
- assisting children with intellectual, physical and behavioural difficulties with their academic studies
- assisting children individually to learn social skills
- assisting with preparing teaching aids, and copying and collating written and printed material
- distributing and collecting lesson material
- providing assistance to small groups of Aboriginal, Torres Strait Islander and Maori students
- providing home-school liaison and counselling for Aboriginal, Torres Strait Islander and Maori students and their families
There were 99,100 Education Aides in 2020. The number of workers:
- grew strongly over the past 5 years
- is expected to grow strongly over the next five years
- is likely to reach 113,600 by 2025.
Source: ABS Labour Force Survey, seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025. The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment Snapshot
- Size: This is a very large occupation.
- Location: Education Aides work in many parts of Australia. Queensland and Western Australia have a large share of workers.
- Industries: Most work in the Education and Training industry.
- Earnings: Full-time workers on an adult wage earn around $1,094 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Less than half work full-time (22%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 39 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 46 years (compared to the average of 40 years). Many workers are 45 years or older (56%).
- Gender: 90% of workers are female (compared to the average of 48%).
Employment Outlook
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You usually need a certificate III or IV in education support, early childhood or school age education and care to work as an Education Aide. Some workers complete a traineeship.
Registration or licencing may be required.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Community Services VET training pathways.
Employers look for Education Aides who have strong interpersonal skills, can communicate well as part of a team and are motivated.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Geography
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
-
History and archeology
Events of the past, their causes, how we learn about them, and how they influence the way we live today.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Fine arts
Compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Skills
Skills can be improved through training or experience.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Instructing
Teaching people how to do something.
-
Social perceptiveness
Understanding why people react the way they do.
-
Speaking
Talking to others.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Reading comprehension
Reading work related information.
-
Serving others
Looking for ways to help people.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Writing
Writing things for co-workers or customers.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Time management
Managing your own and other peoples' time to get work done.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
Abilities
Workers use these physical and mental abilities.
-
Oral expression
Communicate by speaking.
-
Oral comprehension
Listen to and understand what people say.
-
Speech clarity
Speak clearly so others can understand you.
-
Speech recognition
Identify and understand the speech of another person.
-
Near vision
See details that are up-close (within a few feet).
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Written comprehension
Read and understand written information.
-
Written expression
Write in a way that people can understand.
-
Categorising
Come up with different ways of grouping things.
-
Far vision
See details that are far away.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Selective attention
Pay attention to something without being distracted.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Memorization
Remember things like words, numbers, pictures, and procedures.
-
Multitasking
Do two or more things at the same time.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Activities
These are kinds of activities workers regularly do in this job.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Explaining things to people
Helping people to understand and use information.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 25-9041.00 - Teacher Assistants.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Face-to-face discussions
Talk with people face-to-face.
-
Teamwork
Work with people in a group or team.
-
Physically close to people
Work physically close to other people.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Lead or coordinate a team
Lead others to do work activities.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Electronic mail
Use electronic mail.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Spend time standing
Spend time standing at work.
-
Telephone
Talk on the telephone.
-
Contact with the public
Work with customers or the public.
-
Letters and memos
Write letters and memos.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Disease or infection
Be exposed to disease or infections.
-
Conflict situations
Deal with conflict or disagreements.
-
Being exact or accurate
Be very exact or highly accurate.
-
Time pressure
Work to strict deadlines.
-
Spend time sitting
Spend time sitting at work.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
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Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
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Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
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Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
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Helping
Working with people. Helping or providing service to others.
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Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
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Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
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Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
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Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
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Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 25-9041.00 - Teacher Assistants.