Family Support Workers

Listening to others, not interrupting, and asking good questions.

Understanding why people react the way they do.

Talking to others.

Looking for ways to help people.

Thinking about the pros and cons of different ways to solve a problem.

Reading work related information.

Writing things for co-workers or customers.

Being adaptable and coordinating work with other people.

Bringing people together and trying to sort out their differences.

Talking people into changing their minds or their behaviour.

Keeping track of how well work is progressing so you can make changes or improvements.

Figuring out the pros and cons of different options and choosing the best one.

Managing your own and other peoples' time to get work done.

Being able to use what you have learnt to solve problems now and again in the future.

Understanding needs and product requirements to create a design.

Teaching people how to do something.

Noticing a problem and figuring out the best way to solve it.

Motivating, developing, and directing people as they work, and choosing the best people for the job.

Figuring out the best way to teach or learn something new.

Using scientific rules and methods to solve problems.

Listen to and understand what people say.

Communicate by speaking.

Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

Read and understand written information.

Use general rules to find answers or solve problems logically.

Use lots of detailed information to come up with answers or make general rules.

Write in a way that people can understand.

Speak clearly so others can understand you.

Identify and understand the speech of another person.

See details that are up-close (within a few feet).

Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

Come up with different ways of grouping things.

Come up with unusual or clever ideas, or creative ways to solve a problem.

Pay attention to something without being distracted.

Come up with a number of ideas about a topic, even if the ideas aren't very good.

See a pattern (a figure, object, word, or sound) hidden in other distracting material.

See details that are far away.

Do two or more things at the same time.

Remember things like words, numbers, pictures, and procedures.

Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

Building good working relationships and keeping them over time.

Handling complaints and disagreements, and negotiating with people.

Deciding on goals and putting together a detailed plan to get the work done.

Using information to work out the best solution and solve problems.

Giving information to co-workers by telephone, in writing, or in person.

Checking objects, actions, or events, and keeping an eye out for problems.

Giving information to the public, business or government by telephone, in writing, or in person.

Looking for, getting and understanding different kinds of information.

Greeting or serving customers, clients or guests, and public speaking or performing.

Providing personal assistance, medical attention, or emotional support.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Using your own ideas for developing, designing, or creating something new.

Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

Working out the value, importance, or quality of things, services or people.

Getting members of a group to work together to finish a task.

Using computers to program, write software, set up functions, enter data, or process information.

Deciding whether events or processes comply with laws, regulations, or standards.

Comparing objects, actions, or events. Looking for differences between them or changes over time.

Helping people to understand and use information.

Encouraging and building trust, respect, and cooperation among team members.

Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Working with people. Helping or providing service to others.

Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Ideas and thinking. Searching for facts and figuring out problems in your head.

Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.