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Hardware Technicians

ANZSCO ID 313111

Overview

All ICT Support Technicians

  • $1,498 Weekly Pay
  • Strong Future Growth

Hardware Technicians

  • 2,000 workers Employment Size
  • High skill Skill level rating
  • 72% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 36 years Average age
  • 6% female Gender Share

Hardware Technicians support and maintain computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware.

You need extensive experience, or a formal qualification in information technology to work as a Hardware Technician. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • Determines software and hardware requirements to provide solutions to problems.
  • Responds to queries on software and hardware problems.
  • Installs and downloads appropriate software.
  • Adapting existing programs to meet users' requirements.
  • Ensuring efficient use of applications and equipment.
  • Implementing computer networks, designing and maintaining websites.
  • Repairing and replacing peripheral equipment such as terminals, printer and modems.
  • May work in a call centre.

Prospects

Pathways

You need extensive experience, or a formal qualification in information technology to work as a Hardware Technician. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Information and Communications Technology VET training pathways.

Skills & Knowledge

Employers look for ICT Support Technicians who are reliable, work well in a team and have a strong work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and electronics

    74% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. Clerical

    64% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Customer and personal service

    62% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. English language

    55% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Education and training

    45% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  6. Mathematics

    39% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  7. Administration and management

    35% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Public safety and security

    34% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  9. Telecommunications

    33% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  10. Production and processing

    32% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  11. Communications and media

    32% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Technical design

    31% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  13. Mechanical

    29% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  14. Engineering and technology

    26% Skill level

    Use engineering, science and technology to design and produce goods and services.

  15. Psychology

    26% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  16. Law and government

    25% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  17. Transportation

    22% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Sales and marketing

    17% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  19. Economics and accounting

    16% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  20. Geography

    14% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

Skills

Skills can be improved through training or experience.

  1. Monitoring

    57% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  2. Operation monitoring

    54% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  3. Reading comprehension

    54% Skill level

    Reading work related information.

  4. Critical thinking

    52% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Troubleshooting

    52% Skill level

    Figuring out why a machine or system went wrong and working out what to do about it.

  6. Active learning

    50% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  7. Active listening

    48% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Quality control analysis

    48% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  9. Complex problem solving

    46% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Operation and control

    46% Skill level

    Controlling equipment or systems.

  11. Speaking

    46% Skill level

    Talking to others.

  12. Time management

    46% Skill level

    Managing your own and other peoples' time to get work done.

  13. Coordination with others

    46% Skill level

    Being adaptable and coordinating work with other people.

  14. Systems analysis

    46% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  15. Writing

    46% Skill level

    Writing things for co-workers or customers.

  16. Judgment and decision making

    45% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  17. Serving others

    45% Skill level

    Looking for ways to help people.

  18. Management of personnel resources

    41% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  19. Social perceptiveness

    39% Skill level

    Understanding why people react the way they do.

  20. Persuasion

    37% Skill level

    Talking people into changing their minds or their behaviour.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    59% Skill level

    Communicate by speaking.

  2. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  3. Selective attention

    55% Skill level

    Pay attention to something without being distracted.

  4. Problem spotting

    54% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  5. Near vision

    54% Skill level

    See details that are up-close (within a few feet).

  6. Written comprehension

    54% Skill level

    Read and understand written information.

  7. Deductive reasoning

    52% Skill level

    Use general rules to find answers or solve problems logically.

  8. Sorting or ordering

    52% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Visualization

    52% Skill level

    Imagine how something will look after it is moved around or changed.

  10. Flexibility of closure

    48% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  11. Perceptual speed

    48% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  12. Categorising

    48% Skill level

    Come up with different ways of grouping things.

  13. Inductive reasoning

    48% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  14. Finger dexterity

    46% Skill level

    Put together small parts with your fingers.

  15. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  16. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  17. Far vision

    46% Skill level

    See details that are far away.

  18. Written expression

    46% Skill level

    Write in a way that people can understand.

  19. Brainstorming

    45% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  20. Colour discrimination

    45% Skill level

    Notice differences between colours, including shades of colour and brightness.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    75% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Keeping your knowledge up-to-date

    73% Skill level

    Keeping up-to-date with technology and new ideas.

  3. Communicating within a team

    72% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Monitoring people, processes and things

    72% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  5. Working with computers

    70% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  6. Collecting and organising information

    69% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  7. Making decisions and solving problems

    69% Skill level

    Using information to work out the best solution and solve problems.

  8. Looking for changes over time

    67% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  9. Building good relationships

    62% Skill level

    Building good working relationships and keeping them over time.

  10. Researching and investigating

    61% Skill level

    Looking for, getting and understanding different kinds of information.

  11. Thinking creatively

    60% Skill level

    Using your own ideas for developing, designing, or creating something new.

  12. Making sense of information and ideas

    59% Skill level

    Looking at, working with, and understanding data or information.

  13. Scheduling work and activities

    59% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Checking compliance with standards

    57% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  15. Documenting or recording information

    56% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  16. Checking for errors or defects

    53% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  17. Estimating amounts, costs and resources

    52% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  18. Assessing and evaluating things

    46% Skill level

    Working out the value, importance, or quality of things, services or people.

  19. Explaining things to people

    42% Skill level

    Helping people to understand and use information.

  20. Controlling equipment or machines

    34% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9011.00 - Computer Operators.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Electronic mail

    99% Important

    Use electronic mail.

  3. Face-to-face discussions

    94% Important

    Talk with people face-to-face.

  4. Contact with people

    89% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Indoors, heat controlled

    88% Important

    Work indoors with access to heating or cooling.

  6. Teamwork

    86% Important

    Work with people in a group or team.

  7. Spend time sitting

    85% Important

    Spend time sitting at work.

  8. Unstructured work

    84% Important

    Have freedom to decide on tasks, priorities, and goals.

  9. Being exact or accurate

    81% Important

    Be very exact or highly accurate.

  10. Freedom to make decisions

    78% Important

    Have freedom to make decision on your own.

  11. Time pressure

    78% Important

    Work to strict deadlines.

  12. Frequent decision making

    66% Important

    Frequently make decisions that impact other people.

  13. Lead or coordinate a team

    65% Important

    Lead others to do work activities.

  14. Repeating same tasks

    64% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  15. Using your hands to handle, control, or feel

    64% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  16. Contact with the public

    63% Important

    Work with customers or the public.

  17. Impact of decisions

    62% Important

    Make decisions that have a large impact on other people.

  18. Physically close to people

    62% Important

    Work physically close to other people.

  19. Letters and memos

    60% Important

    Write letters and memos.

  20. Automation of tasks

    58% Important

    Do tasks that are mostly automated.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    76% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Independence

    71% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Working conditions

    45% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Recognition

    43% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Relationships

    38% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    76% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Analytical

    52% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  4. Enterprising

    48% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  5. Helping

    29% Important

    Working with people. Helping or providing service to others.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9011.00 - Computer Operators.

All ICT Support Technicians

  • $1,498 Weekly Pay
  • Strong Future Growth

Hardware Technicians

  • 2,000 workers Employment Size
  • High skill Skill level rating
  • 72% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 36 years Average age
  • 6% female Gender Share

Hardware Technicians support and maintain computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware.

You need extensive experience, or a formal qualification in information technology to work as a Hardware Technician. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • Determines software and hardware requirements to provide solutions to problems.
  • Responds to queries on software and hardware problems.
  • Installs and downloads appropriate software.
  • Adapting existing programs to meet users' requirements.
  • Ensuring efficient use of applications and equipment.
  • Implementing computer networks, designing and maintaining websites.
  • Repairing and replacing peripheral equipment such as terminals, printer and modems.
  • May work in a call centre.

You need extensive experience, or a formal qualification in information technology to work as a Hardware Technician. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Information and Communications Technology VET training pathways.

Employers look for ICT Support Technicians who are reliable, work well in a team and have a strong work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and electronics

    74% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. Clerical

    64% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Customer and personal service

    62% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. English language

    55% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Education and training

    45% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  6. Mathematics

    39% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  7. Administration and management

    35% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Public safety and security

    34% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  9. Telecommunications

    33% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  10. Production and processing

    32% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  11. Communications and media

    32% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Technical design

    31% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  13. Mechanical

    29% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  14. Engineering and technology

    26% Skill level

    Use engineering, science and technology to design and produce goods and services.

  15. Psychology

    26% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  16. Law and government

    25% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  17. Transportation

    22% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Sales and marketing

    17% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  19. Economics and accounting

    16% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  20. Geography

    14% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

Skills

Skills can be improved through training or experience.

  1. Monitoring

    57% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  2. Operation monitoring

    54% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  3. Reading comprehension

    54% Skill level

    Reading work related information.

  4. Critical thinking

    52% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Troubleshooting

    52% Skill level

    Figuring out why a machine or system went wrong and working out what to do about it.

  6. Active learning

    50% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  7. Active listening

    48% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Quality control analysis

    48% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  9. Complex problem solving

    46% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Operation and control

    46% Skill level

    Controlling equipment or systems.

  11. Speaking

    46% Skill level

    Talking to others.

  12. Time management

    46% Skill level

    Managing your own and other peoples' time to get work done.

  13. Coordination with others

    46% Skill level

    Being adaptable and coordinating work with other people.

  14. Systems analysis

    46% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  15. Writing

    46% Skill level

    Writing things for co-workers or customers.

  16. Judgment and decision making

    45% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  17. Serving others

    45% Skill level

    Looking for ways to help people.

  18. Management of personnel resources

    41% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  19. Social perceptiveness

    39% Skill level

    Understanding why people react the way they do.

  20. Persuasion

    37% Skill level

    Talking people into changing their minds or their behaviour.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    59% Skill level

    Communicate by speaking.

  2. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  3. Selective attention

    55% Skill level

    Pay attention to something without being distracted.

  4. Problem spotting

    54% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  5. Near vision

    54% Skill level

    See details that are up-close (within a few feet).

  6. Written comprehension

    54% Skill level

    Read and understand written information.

  7. Deductive reasoning

    52% Skill level

    Use general rules to find answers or solve problems logically.

  8. Sorting or ordering

    52% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Visualization

    52% Skill level

    Imagine how something will look after it is moved around or changed.

  10. Flexibility of closure

    48% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  11. Perceptual speed

    48% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  12. Categorising

    48% Skill level

    Come up with different ways of grouping things.

  13. Inductive reasoning

    48% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  14. Finger dexterity

    46% Skill level

    Put together small parts with your fingers.

  15. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  16. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  17. Far vision

    46% Skill level

    See details that are far away.

  18. Written expression

    46% Skill level

    Write in a way that people can understand.

  19. Brainstorming

    45% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  20. Colour discrimination

    45% Skill level

    Notice differences between colours, including shades of colour and brightness.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    75% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Keeping your knowledge up-to-date

    73% Skill level

    Keeping up-to-date with technology and new ideas.

  3. Communicating within a team

    72% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Monitoring people, processes and things

    72% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  5. Working with computers

    70% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  6. Collecting and organising information

    69% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  7. Making decisions and solving problems

    69% Skill level

    Using information to work out the best solution and solve problems.

  8. Looking for changes over time

    67% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  9. Building good relationships

    62% Skill level

    Building good working relationships and keeping them over time.

  10. Researching and investigating

    61% Skill level

    Looking for, getting and understanding different kinds of information.

  11. Thinking creatively

    60% Skill level

    Using your own ideas for developing, designing, or creating something new.

  12. Making sense of information and ideas

    59% Skill level

    Looking at, working with, and understanding data or information.

  13. Scheduling work and activities

    59% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Checking compliance with standards

    57% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  15. Documenting or recording information

    56% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  16. Checking for errors or defects

    53% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  17. Estimating amounts, costs and resources

    52% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  18. Assessing and evaluating things

    46% Skill level

    Working out the value, importance, or quality of things, services or people.

  19. Explaining things to people

    42% Skill level

    Helping people to understand and use information.

  20. Controlling equipment or machines

    34% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9011.00 - Computer Operators.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Electronic mail

    99% Important

    Use electronic mail.

  3. Face-to-face discussions

    94% Important

    Talk with people face-to-face.

  4. Contact with people

    89% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Indoors, heat controlled

    88% Important

    Work indoors with access to heating or cooling.

  6. Teamwork

    86% Important

    Work with people in a group or team.

  7. Spend time sitting

    85% Important

    Spend time sitting at work.

  8. Unstructured work

    84% Important

    Have freedom to decide on tasks, priorities, and goals.

  9. Being exact or accurate

    81% Important

    Be very exact or highly accurate.

  10. Freedom to make decisions

    78% Important

    Have freedom to make decision on your own.

  11. Time pressure

    78% Important

    Work to strict deadlines.

  12. Frequent decision making

    66% Important

    Frequently make decisions that impact other people.

  13. Lead or coordinate a team

    65% Important

    Lead others to do work activities.

  14. Repeating same tasks

    64% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  15. Using your hands to handle, control, or feel

    64% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  16. Contact with the public

    63% Important

    Work with customers or the public.

  17. Impact of decisions

    62% Important

    Make decisions that have a large impact on other people.

  18. Physically close to people

    62% Important

    Work physically close to other people.

  19. Letters and memos

    60% Important

    Write letters and memos.

  20. Automation of tasks

    58% Important

    Do tasks that are mostly automated.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    76% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Independence

    71% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Working conditions

    45% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Recognition

    43% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Relationships

    38% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    76% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Analytical

    52% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  4. Enterprising

    48% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  5. Helping

    29% Important

    Working with people. Helping or providing service to others.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9011.00 - Computer Operators.
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