ICT Account Managers

Listening to others, not interrupting, and asking good questions.

Reading work related information.

Bringing people together and trying to sort out their differences.

Talking people into changing their minds or their behaviour.

Talking to others.

Understanding why people react the way they do.

Being able to use what you have learnt to solve problems now and again in the future.

Thinking about the pros and cons of different ways to solve a problem.

Writing things for co-workers or customers.

Looking for ways to help people.

Being adaptable and coordinating work with other people.

Figuring out the pros and cons of different options and choosing the best one.

Noticing a problem and figuring out the best way to solve it.

Teaching people how to do something.

Keeping track of how well work is progressing so you can make changes or improvements.

Figuring out the best way to teach or learn something new.

Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Managing your own and other peoples' time to get work done.

Using maths to solve problems.

Figuring out how money is needed to do something, and keeping track of the money that's being spent.

Communicate by speaking.

Listen to and understand what people say.

Speak clearly so others can understand you.

Identify and understand the speech of another person.

Read and understand written information.

Write in a way that people can understand.

Use general rules to find answers or solve problems logically.

See details that are up-close (within a few feet).

Come up with a number of ideas about a topic, even if the ideas aren't very good.

Come up with unusual or clever ideas, or creative ways to solve a problem.

Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

Use lots of detailed information to come up with answers or make general rules.

Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

Remember things like words, numbers, pictures, and procedures.

Add, subtract, multiply, or divide.

Come up with different ways of grouping things.

Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

See details that are far away.

See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Choose the right maths method or formula to solve a problem.

Building good working relationships and keeping them over time.

Deciding on goals and putting together a detailed plan to get the work done.

Giving information to co-workers by telephone, in writing, or in person.

Giving information to the public, business or government by telephone, in writing, or in person.

Looking for, getting and understanding different kinds of information.

Convincing people to buy something or to change their minds or actions.

Handling complaints and disagreements, and negotiating with people.

Using information to work out the best solution and solve problems.

Keeping up-to-date with technology and new ideas.

Looking at, working with, and understanding data or information.

Working out the timing of events, programs, and activities, as well as the work of others.

Comparing objects, actions, or events. Looking for differences between them or changes over time.

Using computers to program, write software, set up functions, enter data, or process information.

Using your own ideas for developing, designing, or creating something new.

Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

Deciding on goals and figuring out what you need to do to achieve them.

Doing day-to-day office work such as filing and processing paperwork.

Deciding whether events or processes comply with laws, regulations, or standards.

Getting members of a group to work together to finish a task.

Helping people to understand and use information.

Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

Ideas and thinking. Searching for facts and figuring out problems in your head.

Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Working with people. Helping or providing service to others.

Working with forms, designs and patterns. Often need self-expression and can be done without following rules.