ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

ICT Business Development Managers

ANZSCO ID 225212

Overview

All ICT Sales Professionals

  • $2,951 Weekly Pay
  • Strong Future Growth

ICT Business Development Managers

  • 3,000 workers Employment Size
  • Very high skill Skill level rating
  • 95% Full-Time Full-Time Share
  • 44 hours Average full-time
  • 40 years Average age
  • 18% female Gender Share

ICT Business Development Managers identify and generate new ICT business opportunities to further improve market share and awareness by gaining an understanding of customers' ICT needs and promoting goods and services to these customers. They may manage some key customer accounts.

You need extensive experience, or a formal qualification in information technology, business management or another related field to work as an ICT Business Development Manager. University and Vocational Education and Training (VET) are both common study pathways.

Tasks
  • Visits regular and prospective client businesses to establish and act on selling opportunities.
  • Assesses customers' needs and explaining the goods and services which meet their needs.
  • Promotes employers' ICT goods and services to existing and prospective clients.

Prospects

Pathways

You need extensive experience, or a formal qualification in information technology, business management or another related field to work as an ICT Business Development Manager. University and Vocational Education and Training (VET) are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Information and Communications Technology VET training pathways.

Skills & Knowledge

Employers look for ICT Sales Professionals who have strong interpersonal skills and provide good customer service.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Sales and marketing

    75% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  2. English language

    63% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Administration and management

    63% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Mathematics

    61% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  5. Computers and electronics

    55% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  6. Education and training

    53% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Clerical

    52% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  8. Communications and media

    50% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  9. Customer and personal service

    45% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  10. Geography

    44% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  11. Economics and accounting

    43% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  12. Law and government

    41% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  13. Psychology

    39% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  14. Personnel and human resources

    39% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  15. Sociology and anthropology

    33% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  16. Engineering and technology

    33% Skill level

    Use engineering, science and technology to design and produce goods and services.

  17. Foreign language

    29% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  18. Telecommunications

    26% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Production and processing

    25% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  20. Public safety and security

    17% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

Skills

Skills can be improved through training or experience.

  1. Critical thinking

    63% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  2. Reading comprehension

    63% Skill level

    Reading work related information.

  3. Active listening

    59% Skill level

    Listening to others, not interrupting, and asking good questions.

  4. Systems analysis

    59% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  5. Active learning

    57% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  6. Writing

    57% Skill level

    Writing things for co-workers or customers.

  7. Speaking

    55% Skill level

    Talking to others.

  8. Complex problem solving

    54% Skill level

    Noticing a problem and figuring out the best way to solve it.

  9. Judgment and decision making

    54% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Mathematics

    54% Skill level

    Using maths to solve problems.

  11. Monitoring

    54% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Systems evaluation

    54% Skill level

    Measuring how well a system is working and how to improve it.

  13. Coordination with others

    50% Skill level

    Being adaptable and coordinating work with other people.

  14. Social perceptiveness

    50% Skill level

    Understanding why people react the way they do.

  15. Instructing

    50% Skill level

    Teaching people how to do something.

  16. Persuasion

    48% Skill level

    Talking people into changing their minds or their behaviour.

  17. Time management

    46% Skill level

    Managing your own and other peoples' time to get work done.

  18. Learning strategies

    46% Skill level

    Figuring out the best way to teach or learn something new.

  19. Negotiation

    45% Skill level

    Bringing people together and trying to sort out their differences.

  20. Management of personnel resources

    39% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

Abilities

Workers use these physical and mental abilities.

  1. Deductive reasoning

    68% Skill level

    Use general rules to find answers or solve problems logically.

  2. Oral comprehension

    66% Skill level

    Listen to and understand what people say.

  3. Oral expression

    66% Skill level

    Communicate by speaking.

  4. Inductive reasoning

    64% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  5. Written comprehension

    64% Skill level

    Read and understand written information.

  6. Written expression

    63% Skill level

    Write in a way that people can understand.

  7. Speech clarity

    54% Skill level

    Speak clearly so others can understand you.

  8. Speech recognition

    54% Skill level

    Identify and understand the speech of another person.

  9. Sorting or ordering

    54% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Brainstorming

    52% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  11. Categorising

    52% Skill level

    Come up with different ways of grouping things.

  12. Mathematics

    52% Skill level

    Choose the right maths method or formula to solve a problem.

  13. Problem spotting

    52% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  14. Near vision

    50% Skill level

    See details that are up-close (within a few feet).

  15. Originality

    50% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  16. Working with numbers

    50% Skill level

    Add, subtract, multiply, or divide.

  17. Flexibility of closure

    48% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Speed of recognition

    41% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  19. Far vision

    39% Skill level

    See details that are far away.

  20. Selective attention

    36% Skill level

    Pay attention to something without being distracted.

Activities

These are kinds of activities workers regularly do in this job.

  1. Keeping your knowledge up-to-date

    85% Skill level

    Keeping up-to-date with technology and new ideas.

  2. Making sense of information and ideas

    83% Skill level

    Looking at, working with, and understanding data or information.

  3. Communicating within a team

    82% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Building good relationships

    81% Skill level

    Building good working relationships and keeping them over time.

  5. Researching and investigating

    80% Skill level

    Looking for, getting and understanding different kinds of information.

  6. Collecting and organising information

    80% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  7. Giving expert advice

    79% Skill level

    Providing guidance and expert advice to management or other groups.

  8. Planning and prioritising work

    79% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  9. Explaining things to people

    74% Skill level

    Helping people to understand and use information.

  10. Looking for changes over time

    73% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  11. Making decisions and solving problems

    71% Skill level

    Using information to work out the best solution and solve problems.

  12. Thinking creatively

    68% Skill level

    Using your own ideas for developing, designing, or creating something new.

  13. Coming up with systems and processes

    68% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  14. Documenting or recording information

    68% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  15. Estimating amounts, costs and resources

    67% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  16. Influencing people

    65% Skill level

    Convincing people to buy something or to change their minds or actions.

  17. Assessing and evaluating things

    64% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Scheduling work and activities

    61% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Leading and encouraging a team

    58% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  20. Working with computers

    55% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.08 - Business Intelligence Analysts.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Spend time sitting

    96% Important

    Spend time sitting at work.

  3. Face-to-face discussions

    94% Important

    Talk with people face-to-face.

  4. Telephone

    92% Important

    Talk on the telephone.

  5. Teamwork

    89% Important

    Work with people in a group or team.

  6. Being exact or accurate

    87% Important

    Be very exact or highly accurate.

  7. Unstructured work

    87% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Indoors, heat controlled

    86% Important

    Work indoors with access to heating or cooling.

  9. Contact with people

    84% Important

    Have contact with people by telephone, face-to-face, or any other way.

  10. Freedom to make decisions

    82% Important

    Have freedom to make decision on your own.

  11. Time pressure

    79% Important

    Work to strict deadlines.

  12. Letters and memos

    78% Important

    Write letters and memos.

  13. Impact of decisions

    77% Important

    Make decisions that have a large impact on other people.

  14. Lead or coordinate a team

    72% Important

    Lead others to do work activities.

  15. Competition

    68% Important

    Compete with others, or be aware of competitive pressures.

  16. Responsible for outcomes

    66% Important

    Take responsibility for the results of other people's work.

  17. Frequent decision making

    62% Important

    Frequently make decisions that impact other people.

  18. Public speaking

    57% Important

    Talk to a group of people.

  19. Contact with the public

    56% Important

    Work with customers or the public.

  20. Conflict situations

    52% Important

    Deal with conflict or disagreements.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    81% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Working conditions

    76% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  3. Recognition

    57% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  4. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  6. Relationships

    43% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Analytical

    81% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  2. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Administrative

    57% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Creative

    33% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  5. Helping

    24% Important

    Working with people. Helping or providing service to others.

  6. Practical

    24% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.08 - Business Intelligence Analysts.

All ICT Sales Professionals

  • $2,951 Weekly Pay
  • Strong Future Growth

ICT Business Development Managers

  • 3,000 workers Employment Size
  • Very high skill Skill level rating
  • 95% Full-Time Full-Time Share
  • 44 hours Average full-time
  • 40 years Average age
  • 18% female Gender Share

ICT Business Development Managers identify and generate new ICT business opportunities to further improve market share and awareness by gaining an understanding of customers' ICT needs and promoting goods and services to these customers. They may manage some key customer accounts.

You need extensive experience, or a formal qualification in information technology, business management or another related field to work as an ICT Business Development Manager. University and Vocational Education and Training (VET) are both common study pathways.

Tasks
  • Visits regular and prospective client businesses to establish and act on selling opportunities.
  • Assesses customers' needs and explaining the goods and services which meet their needs.
  • Promotes employers' ICT goods and services to existing and prospective clients.

You need extensive experience, or a formal qualification in information technology, business management or another related field to work as an ICT Business Development Manager. University and Vocational Education and Training (VET) are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Information and Communications Technology VET training pathways.

Employers look for ICT Sales Professionals who have strong interpersonal skills and provide good customer service.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Sales and marketing

    75% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  2. English language

    63% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Administration and management

    63% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Mathematics

    61% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  5. Computers and electronics

    55% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  6. Education and training

    53% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Clerical

    52% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  8. Communications and media

    50% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  9. Customer and personal service

    45% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  10. Geography

    44% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  11. Economics and accounting

    43% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  12. Law and government

    41% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  13. Psychology

    39% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  14. Personnel and human resources

    39% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  15. Sociology and anthropology

    33% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  16. Engineering and technology

    33% Skill level

    Use engineering, science and technology to design and produce goods and services.

  17. Foreign language

    29% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  18. Telecommunications

    26% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Production and processing

    25% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  20. Public safety and security

    17% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

Skills

Skills can be improved through training or experience.

  1. Critical thinking

    63% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  2. Reading comprehension

    63% Skill level

    Reading work related information.

  3. Active listening

    59% Skill level

    Listening to others, not interrupting, and asking good questions.

  4. Systems analysis

    59% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  5. Active learning

    57% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  6. Writing

    57% Skill level

    Writing things for co-workers or customers.

  7. Speaking

    55% Skill level

    Talking to others.

  8. Complex problem solving

    54% Skill level

    Noticing a problem and figuring out the best way to solve it.

  9. Judgment and decision making

    54% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Mathematics

    54% Skill level

    Using maths to solve problems.

  11. Monitoring

    54% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Systems evaluation

    54% Skill level

    Measuring how well a system is working and how to improve it.

  13. Coordination with others

    50% Skill level

    Being adaptable and coordinating work with other people.

  14. Social perceptiveness

    50% Skill level

    Understanding why people react the way they do.

  15. Instructing

    50% Skill level

    Teaching people how to do something.

  16. Persuasion

    48% Skill level

    Talking people into changing their minds or their behaviour.

  17. Time management

    46% Skill level

    Managing your own and other peoples' time to get work done.

  18. Learning strategies

    46% Skill level

    Figuring out the best way to teach or learn something new.

  19. Negotiation

    45% Skill level

    Bringing people together and trying to sort out their differences.

  20. Management of personnel resources

    39% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

Abilities

Workers use these physical and mental abilities.

  1. Deductive reasoning

    68% Skill level

    Use general rules to find answers or solve problems logically.

  2. Oral comprehension

    66% Skill level

    Listen to and understand what people say.

  3. Oral expression

    66% Skill level

    Communicate by speaking.

  4. Inductive reasoning

    64% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  5. Written comprehension

    64% Skill level

    Read and understand written information.

  6. Written expression

    63% Skill level

    Write in a way that people can understand.

  7. Speech clarity

    54% Skill level

    Speak clearly so others can understand you.

  8. Speech recognition

    54% Skill level

    Identify and understand the speech of another person.

  9. Sorting or ordering

    54% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Brainstorming

    52% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  11. Categorising

    52% Skill level

    Come up with different ways of grouping things.

  12. Mathematics

    52% Skill level

    Choose the right maths method or formula to solve a problem.

  13. Problem spotting

    52% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  14. Near vision

    50% Skill level

    See details that are up-close (within a few feet).

  15. Originality

    50% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  16. Working with numbers

    50% Skill level

    Add, subtract, multiply, or divide.

  17. Flexibility of closure

    48% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Speed of recognition

    41% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  19. Far vision

    39% Skill level

    See details that are far away.

  20. Selective attention

    36% Skill level

    Pay attention to something without being distracted.

Activities

These are kinds of activities workers regularly do in this job.

  1. Keeping your knowledge up-to-date

    85% Skill level

    Keeping up-to-date with technology and new ideas.

  2. Making sense of information and ideas

    83% Skill level

    Looking at, working with, and understanding data or information.

  3. Communicating within a team

    82% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Building good relationships

    81% Skill level

    Building good working relationships and keeping them over time.

  5. Researching and investigating

    80% Skill level

    Looking for, getting and understanding different kinds of information.

  6. Collecting and organising information

    80% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  7. Giving expert advice

    79% Skill level

    Providing guidance and expert advice to management or other groups.

  8. Planning and prioritising work

    79% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  9. Explaining things to people

    74% Skill level

    Helping people to understand and use information.

  10. Looking for changes over time

    73% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  11. Making decisions and solving problems

    71% Skill level

    Using information to work out the best solution and solve problems.

  12. Thinking creatively

    68% Skill level

    Using your own ideas for developing, designing, or creating something new.

  13. Coming up with systems and processes

    68% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  14. Documenting or recording information

    68% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  15. Estimating amounts, costs and resources

    67% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  16. Influencing people

    65% Skill level

    Convincing people to buy something or to change their minds or actions.

  17. Assessing and evaluating things

    64% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Scheduling work and activities

    61% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Leading and encouraging a team

    58% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  20. Working with computers

    55% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.08 - Business Intelligence Analysts.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Spend time sitting

    96% Important

    Spend time sitting at work.

  3. Face-to-face discussions

    94% Important

    Talk with people face-to-face.

  4. Telephone

    92% Important

    Talk on the telephone.

  5. Teamwork

    89% Important

    Work with people in a group or team.

  6. Being exact or accurate

    87% Important

    Be very exact or highly accurate.

  7. Unstructured work

    87% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Indoors, heat controlled

    86% Important

    Work indoors with access to heating or cooling.

  9. Contact with people

    84% Important

    Have contact with people by telephone, face-to-face, or any other way.

  10. Freedom to make decisions

    82% Important

    Have freedom to make decision on your own.

  11. Time pressure

    79% Important

    Work to strict deadlines.

  12. Letters and memos

    78% Important

    Write letters and memos.

  13. Impact of decisions

    77% Important

    Make decisions that have a large impact on other people.

  14. Lead or coordinate a team

    72% Important

    Lead others to do work activities.

  15. Competition

    68% Important

    Compete with others, or be aware of competitive pressures.

  16. Responsible for outcomes

    66% Important

    Take responsibility for the results of other people's work.

  17. Frequent decision making

    62% Important

    Frequently make decisions that impact other people.

  18. Public speaking

    57% Important

    Talk to a group of people.

  19. Contact with the public

    56% Important

    Work with customers or the public.

  20. Conflict situations

    52% Important

    Deal with conflict or disagreements.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    81% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Working conditions

    76% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  3. Recognition

    57% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  4. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  6. Relationships

    43% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Analytical

    81% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  2. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Administrative

    57% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Creative

    33% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  5. Helping

    24% Important

    Working with people. Helping or providing service to others.

  6. Practical

    24% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.08 - Business Intelligence Analysts.
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