Overview
All ICT Managers
-
$2,766 Weekly Pay
-
Stable Future Growth
-
48,400 workers Employment Size
-
Very high skill Skill level rating
-
94% Full-Time Full-Time Share
-
44 hours Average full-time
-
42 years Average age
-
21% female Gender Share
ICT Managers plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations.
You usually need a bachelor degree in an ICT field and extensive experience in the ICT industry to work as an ICT Manager. Some workers have a Vocational Education and Training (VET) qualification.
Tasks
- analysing information needs and specifying technology to meet those needs
- formulating and directing information and communication technology (ICT) strategies, policies and plans
- directing the selection and installation of ICT resources and the provision of user training
- directing ICT operations and setting priorities between system developments, maintenance and operations
- overseeing the security of ICT systems
Prospects
The number of people working as ICT Managers (in their main job) fell over 5 years:
from 51,100 in 2014 to 48,400 in 2019.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a very large occupation.
- Location: ICT Managers work in many parts of Australia. New South Wales and Victoria have a large share of workers.
- Industries: Most work in Professional, Scientific and Technical Services; Information Media and Telecommunications; and Financial and Insurance Services.
- Earnings: Full-time workers on an adult wage earn around $2,766 per week (higher than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Most work full-time (94%, much higher than the average of 66%).
- Hours: Full-time workers spend around 44 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 42 years (compared to the average of 40 years).
- Gender: 21% of workers are female (compared to the average of 48%).
Employment Outlook
Caution: The 2019 employment projections do not take account of any impact caused by the COVID-19 pandemic and are therefore no longer reflective of current labour market conditions. As such, they should be used, and interpreted, with extreme caution. Source: ABS Labour Force Survey, National Skills Commission trend data to May 2019 and projections to 2024.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You usually need a bachelor degree in an ICT field and extensive experience in the ICT industry to work as an ICT Manager. Some workers have a Vocational Education and Training (VET) qualification.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Information and Communications Technology VET training pathways may interest you.
Skills & Knowledge
Employers look for ICT Managers who can communicate clearly to a diverse range of people, and provide leadership, direction and planning.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
-
Technical design
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Transportation
Moving people or goods by air, rail, sea, or road.
Skills
Skills can be improved through training or experience.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Reading comprehension
Reading work related information.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Speaking
Talking to others.
-
Time management
Managing your own and other peoples' time to get work done.
-
Management of financial resources
Figuring out how money is needed to do something, and keeping track of the money that's being spent.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Writing
Writing things for co-workers or customers.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Social perceptiveness
Understanding why people react the way they do.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Management of material resources
Providing the right equipment, facilities, and materials needed to do work.
-
Serving others
Looking for ways to help people.
Abilities
Workers use these physical and mental abilities.
-
Oral comprehension
Listen to and understand what people say.
-
Written comprehension
Read and understand written information.
-
Oral expression
Communicate by speaking.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Written expression
Write in a way that people can understand.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Speech recognition
Identify and understand the speech of another person.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Categorising
Come up with different ways of grouping things.
-
Near vision
See details that are up-close (within a few feet).
-
Speech clarity
Speak clearly so others can understand you.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Mathematics
Choose the right maths method or formula to solve a problem.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Working with numbers
Add, subtract, multiply, or divide.
-
Selective attention
Pay attention to something without being distracted.
-
Visualization
Imagine how something will look after it is moved around or changed.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Activities
These are kinds of activities workers regularly do in this job.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Managing payments and orders
Monitoring and controlling resources and the spending of money.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Explaining things to people
Helping people to understand and use information.
-
Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.09 - Information Technology Project Managers.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Electronic mail
Use electronic mail.
-
Telephone
Talk on the telephone.
-
Teamwork
Work with people in a group or team.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Face-to-face discussions
Talk with people face-to-face.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Lead or coordinate a team
Lead others to do work activities.
-
Spend time sitting
Spend time sitting at work.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Time pressure
Work to strict deadlines.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Being exact or accurate
Be very exact or highly accurate.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Letters and memos
Write letters and memos.
-
Competition
Compete with others, or be aware of competitive pressures.
-
Conflict situations
Deal with conflict or disagreements.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
-
Consequence of error
Work where mistakes have serious consequences.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Helping
Working with people. Helping or providing service to others.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.09 - Information Technology Project Managers.
All ICT Managers
-
$2,766 Weekly Pay
-
Stable Future Growth
-
48,400 workers Employment Size
-
Very high skill Skill level rating
-
94% Full-Time Full-Time Share
-
44 hours Average full-time
-
42 years Average age
-
21% female Gender Share
ICT Managers plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations.
You usually need a bachelor degree in an ICT field and extensive experience in the ICT industry to work as an ICT Manager. Some workers have a Vocational Education and Training (VET) qualification.
Tasks
- analysing information needs and specifying technology to meet those needs
- formulating and directing information and communication technology (ICT) strategies, policies and plans
- directing the selection and installation of ICT resources and the provision of user training
- directing ICT operations and setting priorities between system developments, maintenance and operations
- overseeing the security of ICT systems
The number of people working as ICT Managers (in their main job) fell over 5 years:
from 51,100 in 2014 to 48,400 in 2019.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a very large occupation.
- Location: ICT Managers work in many parts of Australia. New South Wales and Victoria have a large share of workers.
- Industries: Most work in Professional, Scientific and Technical Services; Information Media and Telecommunications; and Financial and Insurance Services.
- Earnings: Full-time workers on an adult wage earn around $2,766 per week (higher than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Most work full-time (94%, much higher than the average of 66%).
- Hours: Full-time workers spend around 44 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 42 years (compared to the average of 40 years).
- Gender: 21% of workers are female (compared to the average of 48%).
Employment Outlook
Caution: The 2019 employment projections do not take account of any impact caused by the COVID-19 pandemic and are therefore no longer reflective of current labour market conditions. As such, they should be used, and interpreted, with extreme caution. Source: ABS Labour Force Survey, National Skills Commission trend data to May 2019 and projections to 2024.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You usually need a bachelor degree in an ICT field and extensive experience in the ICT industry to work as an ICT Manager. Some workers have a Vocational Education and Training (VET) qualification.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Information and Communications Technology VET training pathways may interest you.
Employers look for ICT Managers who can communicate clearly to a diverse range of people, and provide leadership, direction and planning.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
-
Technical design
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Transportation
Moving people or goods by air, rail, sea, or road.
Skills
Skills can be improved through training or experience.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Reading comprehension
Reading work related information.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Speaking
Talking to others.
-
Time management
Managing your own and other peoples' time to get work done.
-
Management of financial resources
Figuring out how money is needed to do something, and keeping track of the money that's being spent.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Writing
Writing things for co-workers or customers.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Social perceptiveness
Understanding why people react the way they do.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Management of material resources
Providing the right equipment, facilities, and materials needed to do work.
-
Serving others
Looking for ways to help people.
Abilities
Workers use these physical and mental abilities.
-
Oral comprehension
Listen to and understand what people say.
-
Written comprehension
Read and understand written information.
-
Oral expression
Communicate by speaking.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Written expression
Write in a way that people can understand.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Speech recognition
Identify and understand the speech of another person.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Categorising
Come up with different ways of grouping things.
-
Near vision
See details that are up-close (within a few feet).
-
Speech clarity
Speak clearly so others can understand you.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Mathematics
Choose the right maths method or formula to solve a problem.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Working with numbers
Add, subtract, multiply, or divide.
-
Selective attention
Pay attention to something without being distracted.
-
Visualization
Imagine how something will look after it is moved around or changed.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Activities
These are kinds of activities workers regularly do in this job.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Managing payments and orders
Monitoring and controlling resources and the spending of money.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Explaining things to people
Helping people to understand and use information.
-
Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.09 - Information Technology Project Managers.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Electronic mail
Use electronic mail.
-
Telephone
Talk on the telephone.
-
Teamwork
Work with people in a group or team.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Face-to-face discussions
Talk with people face-to-face.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Lead or coordinate a team
Lead others to do work activities.
-
Spend time sitting
Spend time sitting at work.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Time pressure
Work to strict deadlines.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Being exact or accurate
Be very exact or highly accurate.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Letters and memos
Write letters and memos.
-
Competition
Compete with others, or be aware of competitive pressures.
-
Conflict situations
Deal with conflict or disagreements.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
-
Consequence of error
Work where mistakes have serious consequences.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
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Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
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Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
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Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
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Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
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Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
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Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
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Helping
Working with people. Helping or providing service to others.
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Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.09 - Information Technology Project Managers.