ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Overview

All ICT Trainers

  • $1,696 Weekly Pay
  • Stable Future Growth
  • 2,400 workers Employment Size
  • Very high skill Skill level rating
  • 68% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 44 years Average age
  • 47% female Gender Share

ICT Trainers analyse and evaluate information-based system training needs and objectives, and develop, schedule and conduct ICT-based system training programs and courses.

Also known as: ICT Educator.

Specialisations: Software Trainer.

You usually need a formal qualification and industry experience to work as an ICT Trainer. University and Vocational Education and Training (VET) are both common study pathways.

Tasks
  • identifying technical training needs and requirements of individuals and organisations
  • setting human resource development objectives and evaluating learning outcomes
  • preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
  • designing, coordinating, scheduling and conducting ICT training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
  • liaising with external training providers to arrange delivery of specific training and development programs
  • promoting internal and external training and development, and evaluating these promotional activities
  • monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
  • gathering, investigating and researching background materials to gain a full understanding of the ICT subject matter and systems
  • keeping up-to-date with new product version releases, advances in programming languages, application development software, and general information technology trends
  • writing end user products and materials such as user training, tutorial and instruction manuals, online help, and operating and maintenance instructions

Prospects

Pathways

You usually need a formal qualification and industry experience to work as an ICT Trainer. University and Vocational Education and Training (VET) are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Information and Communications Technology VET training pathways.

Skills & Knowledge

Employers look for ICT Trainers who can communicate clearly, work well in a team and have strong interpersonal skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Education and training

    97% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  2. English language

    78% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Computers and electronics

    75% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Communications and media

    71% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  5. Customer and personal service

    65% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  6. Administration and management

    57% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Technical design

    56% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  8. Psychology

    55% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Clerical

    55% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  10. Sociology and anthropology

    52% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  11. Sales and marketing

    48% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  12. Mathematics

    44% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  13. Personnel and human resources

    40% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  14. Engineering and technology

    40% Skill level

    Use engineering, science and technology to design and produce goods and services.

  15. Telecommunications

    34% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  16. Production and processing

    34% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  17. Philosophy and theology

    30% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  18. Law and government

    25% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  19. Economics and accounting

    24% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  20. Public safety and security

    20% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    61% Skill level

    Reading work related information.

  2. Learning strategies

    61% Skill level

    Figuring out the best way to teach or learn something new.

  3. Writing

    61% Skill level

    Writing things for co-workers or customers.

  4. Critical thinking

    59% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Instructing

    59% Skill level

    Teaching people how to do something.

  6. Active learning

    59% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  7. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Monitoring

    57% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Speaking

    57% Skill level

    Talking to others.

  10. Judgment and decision making

    54% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Complex problem solving

    54% Skill level

    Noticing a problem and figuring out the best way to solve it.

  12. Systems analysis

    54% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  13. Systems evaluation

    54% Skill level

    Measuring how well a system is working and how to improve it.

  14. Time management

    54% Skill level

    Managing your own and other peoples' time to get work done.

  15. Coordination with others

    52% Skill level

    Being adaptable and coordinating work with other people.

  16. Serving others

    50% Skill level

    Looking for ways to help people.

  17. Social perceptiveness

    50% Skill level

    Understanding why people react the way they do.

  18. Negotiation

    50% Skill level

    Bringing people together and trying to sort out their differences.

  19. Persuasion

    50% Skill level

    Talking people into changing their minds or their behaviour.

  20. Management of personnel resources

    46% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    63% Skill level

    Listen to and understand what people say.

  2. Written comprehension

    61% Skill level

    Read and understand written information.

  3. Written expression

    61% Skill level

    Write in a way that people can understand.

  4. Oral expression

    59% Skill level

    Communicate by speaking.

  5. Inductive reasoning

    57% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  6. Problem spotting

    57% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  7. Deductive reasoning

    57% Skill level

    Use general rules to find answers or solve problems logically.

  8. Speech clarity

    57% Skill level

    Speak clearly so others can understand you.

  9. Brainstorming

    55% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  10. Originality

    55% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  11. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  12. Sorting or ordering

    52% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  13. Speech recognition

    50% Skill level

    Identify and understand the speech of another person.

  14. Categorising

    50% Skill level

    Come up with different ways of grouping things.

  15. Selective attention

    45% Skill level

    Pay attention to something without being distracted.

  16. Far vision

    45% Skill level

    See details that are far away.

  17. Memorization

    41% Skill level

    Remember things like words, numbers, pictures, and procedures.

  18. Flexibility of closure

    39% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Multitasking

    37% Skill level

    Do two or more things at the same time.

  20. Visualization

    37% Skill level

    Imagine how something will look after it is moved around or changed.

Activities

These are kinds of activities workers regularly do in this job.

  1. Training and teaching others

    86% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  2. Keeping your knowledge up-to-date

    84% Skill level

    Keeping up-to-date with technology and new ideas.

  3. Communicating within a team

    83% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Planning and prioritising work

    83% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  5. Thinking creatively

    80% Skill level

    Using your own ideas for developing, designing, or creating something new.

  6. Giving expert advice

    80% Skill level

    Providing guidance and expert advice to management or other groups.

  7. Building good relationships

    79% Skill level

    Building good working relationships and keeping them over time.

  8. Researching and investigating

    78% Skill level

    Looking for, getting and understanding different kinds of information.

  9. Explaining things to people

    75% Skill level

    Helping people to understand and use information.

  10. Coordinating the work of a team

    71% Skill level

    Getting members of a group to work together to finish a task.

  11. Coaching and developing others

    70% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  12. Making decisions and solving problems

    69% Skill level

    Using information to work out the best solution and solve problems.

  13. Scheduling work and activities

    68% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Coming up with systems and processes

    66% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  15. Communicating with the public

    66% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  16. Documenting or recording information

    65% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  17. Making sense of information and ideas

    65% Skill level

    Looking at, working with, and understanding data or information.

  18. Working with computers

    65% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  19. Looking for changes over time

    64% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  20. Leading and encouraging a team

    60% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 25-9031.01 - Instructional Designers and Technologists.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Spend time sitting

    93% Important

    Spend time sitting at work.

  3. Teamwork

    90% Important

    Work with people in a group or team.

  4. Telephone

    90% Important

    Talk on the telephone.

  5. Unstructured work

    88% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Face-to-face discussions

    87% Important

    Talk with people face-to-face.

  7. Freedom to make decisions

    86% Important

    Have freedom to make decision on your own.

  8. Time pressure

    83% Important

    Work to strict deadlines.

  9. Indoors, heat controlled

    82% Important

    Work indoors with access to heating or cooling.

  10. Lead or coordinate a team

    81% Important

    Lead others to do work activities.

  11. Contact with people

    80% Important

    Have contact with people by telephone, face-to-face, or any other way.

  12. Being exact or accurate

    77% Important

    Be very exact or highly accurate.

  13. Impact of decisions

    74% Important

    Make decisions that have a large impact on other people.

  14. Frequent decision making

    71% Important

    Frequently make decisions that impact other people.

  15. Making repetitive motions

    67% Important

    Spend time making repetitive motions.

  16. Letters and memos

    67% Important

    Write letters and memos.

  17. Competition

    64% Important

    Compete with others, or be aware of competitive pressures.

  18. Repeating same tasks

    64% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  19. Responsible for outcomes

    64% Important

    Take responsibility for the results of other people's work.

  20. Conflict situations

    61% Important

    Deal with conflict or disagreements.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Working conditions

    64% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Recognition

    57% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  5. Relationships

    57% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  6. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Helping

    62% Important

    Working with people. Helping or providing service to others.

  3. Analytical

    57% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  4. Creative

    57% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  5. Administrative

    48% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  6. Practical

    43% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 25-9031.01 - Instructional Designers and Technologists.

All ICT Trainers

  • $1,696 Weekly Pay
  • Stable Future Growth
  • 2,400 workers Employment Size
  • Very high skill Skill level rating
  • 68% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 44 years Average age
  • 47% female Gender Share

ICT Trainers analyse and evaluate information-based system training needs and objectives, and develop, schedule and conduct ICT-based system training programs and courses.

Also known as: ICT Educator.

Specialisations: Software Trainer.

You usually need a formal qualification and industry experience to work as an ICT Trainer. University and Vocational Education and Training (VET) are both common study pathways.

Tasks
  • identifying technical training needs and requirements of individuals and organisations
  • setting human resource development objectives and evaluating learning outcomes
  • preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
  • designing, coordinating, scheduling and conducting ICT training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
  • liaising with external training providers to arrange delivery of specific training and development programs
  • promoting internal and external training and development, and evaluating these promotional activities
  • monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
  • gathering, investigating and researching background materials to gain a full understanding of the ICT subject matter and systems
  • keeping up-to-date with new product version releases, advances in programming languages, application development software, and general information technology trends
  • writing end user products and materials such as user training, tutorial and instruction manuals, online help, and operating and maintenance instructions

You usually need a formal qualification and industry experience to work as an ICT Trainer. University and Vocational Education and Training (VET) are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Information and Communications Technology VET training pathways.

Employers look for ICT Trainers who can communicate clearly, work well in a team and have strong interpersonal skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Education and training

    97% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  2. English language

    78% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Computers and electronics

    75% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Communications and media

    71% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  5. Customer and personal service

    65% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  6. Administration and management

    57% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Technical design

    56% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  8. Psychology

    55% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Clerical

    55% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  10. Sociology and anthropology

    52% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  11. Sales and marketing

    48% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  12. Mathematics

    44% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  13. Personnel and human resources

    40% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  14. Engineering and technology

    40% Skill level

    Use engineering, science and technology to design and produce goods and services.

  15. Telecommunications

    34% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  16. Production and processing

    34% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  17. Philosophy and theology

    30% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  18. Law and government

    25% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  19. Economics and accounting

    24% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  20. Public safety and security

    20% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    61% Skill level

    Reading work related information.

  2. Learning strategies

    61% Skill level

    Figuring out the best way to teach or learn something new.

  3. Writing

    61% Skill level

    Writing things for co-workers or customers.

  4. Critical thinking

    59% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Instructing

    59% Skill level

    Teaching people how to do something.

  6. Active learning

    59% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  7. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Monitoring

    57% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Speaking

    57% Skill level

    Talking to others.

  10. Judgment and decision making

    54% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Complex problem solving

    54% Skill level

    Noticing a problem and figuring out the best way to solve it.

  12. Systems analysis

    54% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  13. Systems evaluation

    54% Skill level

    Measuring how well a system is working and how to improve it.

  14. Time management

    54% Skill level

    Managing your own and other peoples' time to get work done.

  15. Coordination with others

    52% Skill level

    Being adaptable and coordinating work with other people.

  16. Serving others

    50% Skill level

    Looking for ways to help people.

  17. Social perceptiveness

    50% Skill level

    Understanding why people react the way they do.

  18. Negotiation

    50% Skill level

    Bringing people together and trying to sort out their differences.

  19. Persuasion

    50% Skill level

    Talking people into changing their minds or their behaviour.

  20. Management of personnel resources

    46% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    63% Skill level

    Listen to and understand what people say.

  2. Written comprehension

    61% Skill level

    Read and understand written information.

  3. Written expression

    61% Skill level

    Write in a way that people can understand.

  4. Oral expression

    59% Skill level

    Communicate by speaking.

  5. Inductive reasoning

    57% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  6. Problem spotting

    57% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  7. Deductive reasoning

    57% Skill level

    Use general rules to find answers or solve problems logically.

  8. Speech clarity

    57% Skill level

    Speak clearly so others can understand you.

  9. Brainstorming

    55% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  10. Originality

    55% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  11. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  12. Sorting or ordering

    52% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  13. Speech recognition

    50% Skill level

    Identify and understand the speech of another person.

  14. Categorising

    50% Skill level

    Come up with different ways of grouping things.

  15. Selective attention

    45% Skill level

    Pay attention to something without being distracted.

  16. Far vision

    45% Skill level

    See details that are far away.

  17. Memorization

    41% Skill level

    Remember things like words, numbers, pictures, and procedures.

  18. Flexibility of closure

    39% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Multitasking

    37% Skill level

    Do two or more things at the same time.

  20. Visualization

    37% Skill level

    Imagine how something will look after it is moved around or changed.

Activities

These are kinds of activities workers regularly do in this job.

  1. Training and teaching others

    86% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  2. Keeping your knowledge up-to-date

    84% Skill level

    Keeping up-to-date with technology and new ideas.

  3. Communicating within a team

    83% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Planning and prioritising work

    83% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  5. Thinking creatively

    80% Skill level

    Using your own ideas for developing, designing, or creating something new.

  6. Giving expert advice

    80% Skill level

    Providing guidance and expert advice to management or other groups.

  7. Building good relationships

    79% Skill level

    Building good working relationships and keeping them over time.

  8. Researching and investigating

    78% Skill level

    Looking for, getting and understanding different kinds of information.

  9. Explaining things to people

    75% Skill level

    Helping people to understand and use information.

  10. Coordinating the work of a team

    71% Skill level

    Getting members of a group to work together to finish a task.

  11. Coaching and developing others

    70% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  12. Making decisions and solving problems

    69% Skill level

    Using information to work out the best solution and solve problems.

  13. Scheduling work and activities

    68% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Coming up with systems and processes

    66% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  15. Communicating with the public

    66% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  16. Documenting or recording information

    65% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  17. Making sense of information and ideas

    65% Skill level

    Looking at, working with, and understanding data or information.

  18. Working with computers

    65% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  19. Looking for changes over time

    64% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  20. Leading and encouraging a team

    60% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 25-9031.01 - Instructional Designers and Technologists.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Spend time sitting

    93% Important

    Spend time sitting at work.

  3. Teamwork

    90% Important

    Work with people in a group or team.

  4. Telephone

    90% Important

    Talk on the telephone.

  5. Unstructured work

    88% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Face-to-face discussions

    87% Important

    Talk with people face-to-face.

  7. Freedom to make decisions

    86% Important

    Have freedom to make decision on your own.

  8. Time pressure

    83% Important

    Work to strict deadlines.

  9. Indoors, heat controlled

    82% Important

    Work indoors with access to heating or cooling.

  10. Lead or coordinate a team

    81% Important

    Lead others to do work activities.

  11. Contact with people

    80% Important

    Have contact with people by telephone, face-to-face, or any other way.

  12. Being exact or accurate

    77% Important

    Be very exact or highly accurate.

  13. Impact of decisions

    74% Important

    Make decisions that have a large impact on other people.

  14. Frequent decision making

    71% Important

    Frequently make decisions that impact other people.

  15. Making repetitive motions

    67% Important

    Spend time making repetitive motions.

  16. Letters and memos

    67% Important

    Write letters and memos.

  17. Competition

    64% Important

    Compete with others, or be aware of competitive pressures.

  18. Repeating same tasks

    64% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  19. Responsible for outcomes

    64% Important

    Take responsibility for the results of other people's work.

  20. Conflict situations

    61% Important

    Deal with conflict or disagreements.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Working conditions

    64% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Recognition

    57% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  5. Relationships

    57% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  6. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Helping

    62% Important

    Working with people. Helping or providing service to others.

  3. Analytical

    57% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  4. Creative

    57% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  5. Administrative

    48% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  6. Practical

    43% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 25-9031.01 - Instructional Designers and Technologists.
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