ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Importers and Exporters

ANZSCO ID 133311

Overview

All Importers, Exporters and Wholesalers

  • Unavailable Weekly Pay
  • Moderate Future Growth

Importers and Exporters

  • 3,800 workers Employment Size
  • Very high skill Skill level rating
  • 73% Full-Time Full-Time Share
  • 46 hours Average full-time
  • 46 years Average age
  • 34% female Gender Share

Importers or Exporters manage the operations of importing or exporting establishments.

You need extensive experience, or a formal qualification in commerce to work as an Importer or Exporter. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • Identifies local and overseas business opportunities.
  • Develops and implements business plans, as well as the policies and procedures for marketing, operating, human resource, pricing and credit.
  • Determines the mix of products and services to be provided and negotiates conditions of trade.
  • Liaises with local and overseas suppliers and distributors about orders and products.
  • Researches regulatory and statutory requirements affecting the importing, exporting, wholesaling and distribution of goods.
  • Monitors business performance and prepares the estimates, financial statements and reports of operations.

Prospects

Pathways

You need extensive experience, or a formal qualification in commerce to work as an Importer or Exporter. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services and Transport and Logistics Training Package VET training pathways.

Skills & Knowledge

Employers look for Importers, Exporters and Wholesalers who are motivated, organised and can communicate clearly with a variety of different people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    71% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Clerical

    71% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Administration and management

    58% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Law and government

    56% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  5. English language

    55% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Sales and marketing

    55% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  7. Transportation

    53% Skill level

    Moving people or goods by air, rail, sea, or road.

  8. Mathematics

    52% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Geography

    52% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  10. Education and training

    49% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  11. Economics and accounting

    47% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  12. Computers and electronics

    44% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  13. Personnel and human resources

    41% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  14. Production and processing

    34% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  15. Communications and media

    27% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Public safety and security

    26% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  17. Foreign language

    23% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  18. Telecommunications

    20% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Psychology

    19% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  20. Chemistry

    14% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    55% Skill level

    Reading work related information.

  2. Active listening

    54% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Critical thinking

    52% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Monitoring

    52% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  5. Writing

    52% Skill level

    Writing things for co-workers or customers.

  6. Speaking

    50% Skill level

    Talking to others.

  7. Coordination with others

    48% Skill level

    Being adaptable and coordinating work with other people.

  8. Negotiation

    48% Skill level

    Bringing people together and trying to sort out their differences.

  9. Complex problem solving

    46% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Active learning

    46% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  11. Serving others

    45% Skill level

    Looking for ways to help people.

  12. Time management

    45% Skill level

    Managing your own and other peoples' time to get work done.

  13. Judgment and decision making

    43% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  14. Management of personnel resources

    43% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  15. Persuasion

    43% Skill level

    Talking people into changing their minds or their behaviour.

  16. Social perceptiveness

    43% Skill level

    Understanding why people react the way they do.

  17. Mathematics

    43% Skill level

    Using maths to solve problems.

  18. Systems analysis

    41% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Learning strategies

    41% Skill level

    Figuring out the best way to teach or learn something new.

  20. Instructing

    39% Skill level

    Teaching people how to do something.

Abilities

Workers use these physical and mental abilities.

  1. Written comprehension

    55% Skill level

    Read and understand written information.

  2. Oral comprehension

    54% Skill level

    Listen to and understand what people say.

  3. Oral expression

    52% Skill level

    Communicate by speaking.

  4. Categorising

    52% Skill level

    Come up with different ways of grouping things.

  5. Speech recognition

    50% Skill level

    Identify and understand the speech of another person.

  6. Written expression

    50% Skill level

    Write in a way that people can understand.

  7. Near vision

    48% Skill level

    See details that are up-close (within a few feet).

  8. Deductive reasoning

    46% Skill level

    Use general rules to find answers or solve problems logically.

  9. Inductive reasoning

    46% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  10. Problem spotting

    46% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  11. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  13. Flexibility of closure

    45% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  14. Mathematics

    43% Skill level

    Choose the right maths method or formula to solve a problem.

  15. Memorization

    43% Skill level

    Remember things like words, numbers, pictures, and procedures.

  16. Originality

    43% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  17. Brainstorming

    41% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  18. Perceptual speed

    41% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  19. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  20. Multitasking

    37% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Keeping your knowledge up-to-date

    76% Skill level

    Keeping up-to-date with technology and new ideas.

  2. Researching and investigating

    69% Skill level

    Looking for, getting and understanding different kinds of information.

  3. Collecting and organising information

    68% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  4. Building good relationships

    66% Skill level

    Building good working relationships and keeping them over time.

  5. Communicating with the public

    65% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  6. Checking compliance with standards

    63% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  7. Communicating within a team

    63% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  8. Making decisions and solving problems

    63% Skill level

    Using information to work out the best solution and solve problems.

  9. Providing office support

    63% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  10. Planning and prioritising work

    62% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  11. Documenting or recording information

    61% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  12. Negotiating and resolving conflicts

    61% Skill level

    Handling complaints and disagreements, and negotiating with people.

  13. Giving expert advice

    59% Skill level

    Providing guidance and expert advice to management or other groups.

  14. Making sense of information and ideas

    59% Skill level

    Looking at, working with, and understanding data or information.

  15. Guiding and directing staff

    58% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  16. Managing payments and orders

    56% Skill level

    Monitoring and controlling resources and the spending of money.

  17. Explaining things to people

    54% Skill level

    Helping people to understand and use information.

  18. Training and teaching others

    53% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  19. Looking for changes over time

    51% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  20. Working with computers

    45% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1199.03 - Customs Brokers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Being exact or accurate

    96% Important

    Be very exact or highly accurate.

  4. Spend time sitting

    96% Important

    Spend time sitting at work.

  5. Time pressure

    96% Important

    Work to strict deadlines.

  6. Face-to-face discussions

    92% Important

    Talk with people face-to-face.

  7. Frequent decision making

    90% Important

    Frequently make decisions that impact other people.

  8. Repeating same tasks

    90% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  9. Letters and memos

    87% Important

    Write letters and memos.

  10. Contact with people

    86% Important

    Have contact with people by telephone, face-to-face, or any other way.

  11. Contact with the public

    81% Important

    Work with customers or the public.

  12. Impact of decisions

    80% Important

    Make decisions that have a large impact on other people.

  13. Indoors, heat controlled

    80% Important

    Work indoors with access to heating or cooling.

  14. Freedom to make decisions

    78% Important

    Have freedom to make decision on your own.

  15. Competition

    77% Important

    Compete with others, or be aware of competitive pressures.

  16. Unstructured work

    75% Important

    Have freedom to decide on tasks, priorities, and goals.

  17. Automation of tasks

    74% Important

    Do tasks that are mostly automated.

  18. Teamwork

    73% Important

    Work with people in a group or team.

  19. Consequence of error

    71% Important

    Work where mistakes have serious consequences.

  20. Lead or coordinate a team

    65% Important

    Lead others to do work activities.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Independence

    71% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Recognition

    67% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  4. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  5. Working conditions

    62% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    90% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    81% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Helping

    43% Important

    Working with people. Helping or providing service to others.

  4. Practical

    29% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1199.03 - Customs Brokers.

All Importers, Exporters and Wholesalers

  • Unavailable Weekly Pay
  • Moderate Future Growth

Importers and Exporters

  • 3,800 workers Employment Size
  • Very high skill Skill level rating
  • 73% Full-Time Full-Time Share
  • 46 hours Average full-time
  • 46 years Average age
  • 34% female Gender Share

Importers or Exporters manage the operations of importing or exporting establishments.

You need extensive experience, or a formal qualification in commerce to work as an Importer or Exporter. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • Identifies local and overseas business opportunities.
  • Develops and implements business plans, as well as the policies and procedures for marketing, operating, human resource, pricing and credit.
  • Determines the mix of products and services to be provided and negotiates conditions of trade.
  • Liaises with local and overseas suppliers and distributors about orders and products.
  • Researches regulatory and statutory requirements affecting the importing, exporting, wholesaling and distribution of goods.
  • Monitors business performance and prepares the estimates, financial statements and reports of operations.

You need extensive experience, or a formal qualification in commerce to work as an Importer or Exporter. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services and Transport and Logistics Training Package VET training pathways.

Employers look for Importers, Exporters and Wholesalers who are motivated, organised and can communicate clearly with a variety of different people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    71% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Clerical

    71% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Administration and management

    58% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Law and government

    56% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  5. English language

    55% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Sales and marketing

    55% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  7. Transportation

    53% Skill level

    Moving people or goods by air, rail, sea, or road.

  8. Mathematics

    52% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Geography

    52% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  10. Education and training

    49% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  11. Economics and accounting

    47% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  12. Computers and electronics

    44% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  13. Personnel and human resources

    41% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  14. Production and processing

    34% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  15. Communications and media

    27% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Public safety and security

    26% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  17. Foreign language

    23% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  18. Telecommunications

    20% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Psychology

    19% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  20. Chemistry

    14% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    55% Skill level

    Reading work related information.

  2. Active listening

    54% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Critical thinking

    52% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Monitoring

    52% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  5. Writing

    52% Skill level

    Writing things for co-workers or customers.

  6. Speaking

    50% Skill level

    Talking to others.

  7. Coordination with others

    48% Skill level

    Being adaptable and coordinating work with other people.

  8. Negotiation

    48% Skill level

    Bringing people together and trying to sort out their differences.

  9. Complex problem solving

    46% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Active learning

    46% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  11. Serving others

    45% Skill level

    Looking for ways to help people.

  12. Time management

    45% Skill level

    Managing your own and other peoples' time to get work done.

  13. Judgment and decision making

    43% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  14. Management of personnel resources

    43% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  15. Persuasion

    43% Skill level

    Talking people into changing their minds or their behaviour.

  16. Social perceptiveness

    43% Skill level

    Understanding why people react the way they do.

  17. Mathematics

    43% Skill level

    Using maths to solve problems.

  18. Systems analysis

    41% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Learning strategies

    41% Skill level

    Figuring out the best way to teach or learn something new.

  20. Instructing

    39% Skill level

    Teaching people how to do something.

Abilities

Workers use these physical and mental abilities.

  1. Written comprehension

    55% Skill level

    Read and understand written information.

  2. Oral comprehension

    54% Skill level

    Listen to and understand what people say.

  3. Oral expression

    52% Skill level

    Communicate by speaking.

  4. Categorising

    52% Skill level

    Come up with different ways of grouping things.

  5. Speech recognition

    50% Skill level

    Identify and understand the speech of another person.

  6. Written expression

    50% Skill level

    Write in a way that people can understand.

  7. Near vision

    48% Skill level

    See details that are up-close (within a few feet).

  8. Deductive reasoning

    46% Skill level

    Use general rules to find answers or solve problems logically.

  9. Inductive reasoning

    46% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  10. Problem spotting

    46% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  11. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  13. Flexibility of closure

    45% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  14. Mathematics

    43% Skill level

    Choose the right maths method or formula to solve a problem.

  15. Memorization

    43% Skill level

    Remember things like words, numbers, pictures, and procedures.

  16. Originality

    43% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  17. Brainstorming

    41% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  18. Perceptual speed

    41% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  19. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  20. Multitasking

    37% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Keeping your knowledge up-to-date

    76% Skill level

    Keeping up-to-date with technology and new ideas.

  2. Researching and investigating

    69% Skill level

    Looking for, getting and understanding different kinds of information.

  3. Collecting and organising information

    68% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  4. Building good relationships

    66% Skill level

    Building good working relationships and keeping them over time.

  5. Communicating with the public

    65% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  6. Checking compliance with standards

    63% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  7. Communicating within a team

    63% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  8. Making decisions and solving problems

    63% Skill level

    Using information to work out the best solution and solve problems.

  9. Providing office support

    63% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  10. Planning and prioritising work

    62% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  11. Documenting or recording information

    61% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  12. Negotiating and resolving conflicts

    61% Skill level

    Handling complaints and disagreements, and negotiating with people.

  13. Giving expert advice

    59% Skill level

    Providing guidance and expert advice to management or other groups.

  14. Making sense of information and ideas

    59% Skill level

    Looking at, working with, and understanding data or information.

  15. Guiding and directing staff

    58% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  16. Managing payments and orders

    56% Skill level

    Monitoring and controlling resources and the spending of money.

  17. Explaining things to people

    54% Skill level

    Helping people to understand and use information.

  18. Training and teaching others

    53% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  19. Looking for changes over time

    51% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  20. Working with computers

    45% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1199.03 - Customs Brokers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Being exact or accurate

    96% Important

    Be very exact or highly accurate.

  4. Spend time sitting

    96% Important

    Spend time sitting at work.

  5. Time pressure

    96% Important

    Work to strict deadlines.

  6. Face-to-face discussions

    92% Important

    Talk with people face-to-face.

  7. Frequent decision making

    90% Important

    Frequently make decisions that impact other people.

  8. Repeating same tasks

    90% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  9. Letters and memos

    87% Important

    Write letters and memos.

  10. Contact with people

    86% Important

    Have contact with people by telephone, face-to-face, or any other way.

  11. Contact with the public

    81% Important

    Work with customers or the public.

  12. Impact of decisions

    80% Important

    Make decisions that have a large impact on other people.

  13. Indoors, heat controlled

    80% Important

    Work indoors with access to heating or cooling.

  14. Freedom to make decisions

    78% Important

    Have freedom to make decision on your own.

  15. Competition

    77% Important

    Compete with others, or be aware of competitive pressures.

  16. Unstructured work

    75% Important

    Have freedom to decide on tasks, priorities, and goals.

  17. Automation of tasks

    74% Important

    Do tasks that are mostly automated.

  18. Teamwork

    73% Important

    Work with people in a group or team.

  19. Consequence of error

    71% Important

    Work where mistakes have serious consequences.

  20. Lead or coordinate a team

    65% Important

    Lead others to do work activities.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Independence

    71% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Recognition

    67% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  4. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  5. Working conditions

    62% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    90% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    81% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Helping

    43% Important

    Working with people. Helping or providing service to others.

  4. Practical

    29% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1199.03 - Customs Brokers.
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