ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Importers, Exporters and Wholesalers

ANZSCO ID 1333

Overview

All Importers, Exporters and Wholesalers

  • Unavailable Weekly Pay
  • Moderate Future Growth
  • 18,400 workers Employment Size
  • Very high skill Skill level rating
  • 81% Full-Time Full-Time Share
  • 48 hours Average full-time
  • 48 years Average age
  • 25% female Gender Share

Importers, Exporters and Wholesalers plan, organise, direct, control and coordinate the operations of importing, exporting and wholesaling establishments.

You need extensive experience, or a formal qualification in commerce to work as an Importer, Exporter or Wholesaler. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • identifying local and overseas business opportunities
  • developing and implementing business plans, and marketing, operating, human resource, pricing and credit policies and procedures
  • determining the mix of products and services to be provided and negotiating conditions of trade
  • liaising with local and overseas suppliers and distributors about orders and products
  • researching regulatory and statutory requirements affecting the importing, exporting, wholesaling and distribution of goods
  • monitoring business performance and preparing estimates, financial statements and reports of operations
  • appointing agents and distributors
  • arranging the shipping of goods into and out of the country
  • overseeing the display and sale of merchandise and preparation of product information for customer service staff and customers
  • implementing after-sales service procedures

Prospects

Pathways

You need extensive experience, or a formal qualification in commerce to work as an Importer, Exporter or Wholesaler. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services and Transport and Logistics Training Package VET training pathways.

Skills & Knowledge

Employers look for Importers, Exporters and Wholesalers who are motivated, organised and can communicate clearly with a variety of different people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    64% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Sales and marketing

    63% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  3. Computers and electronics

    59% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Mathematics

    59% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  5. English language

    57% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Clerical

    57% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  7. Administration and management

    50% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Economics and accounting

    47% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  9. Communications and media

    39% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  10. Mechanical

    38% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  11. Production and processing

    33% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  12. Law and government

    29% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  13. Chemistry

    26% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  14. Telecommunications

    25% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  15. Transportation

    25% Skill level

    Moving people or goods by air, rail, sea, or road.

  16. Education and training

    23% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  17. Engineering and technology

    22% Skill level

    Use engineering, science and technology to design and produce goods and services.

  18. Physics

    21% Skill level

    The physical laws of matter, motion and energy, and how they interact through space and time.

  19. Personnel and human resources

    20% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  20. Foreign language

    14% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  2. Negotiation

    57% Skill level

    Bringing people together and trying to sort out their differences.

  3. Persuasion

    57% Skill level

    Talking people into changing their minds or their behaviour.

  4. Monitoring

    57% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  5. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  6. Speaking

    55% Skill level

    Talking to others.

  7. Active learning

    55% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  8. Reading comprehension

    55% Skill level

    Reading work related information.

  9. Judgment and decision making

    54% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Social perceptiveness

    50% Skill level

    Understanding why people react the way they do.

  11. Management of financial resources

    48% Skill level

    Figuring out how money is needed to do something, and keeping track of the money that's being spent.

  12. Coordination with others

    48% Skill level

    Being adaptable and coordinating work with other people.

  13. Mathematics

    48% Skill level

    Using maths to solve problems.

  14. Systems evaluation

    48% Skill level

    Measuring how well a system is working and how to improve it.

  15. Writing

    48% Skill level

    Writing things for co-workers or customers.

  16. Learning strategies

    46% Skill level

    Figuring out the best way to teach or learn something new.

  17. Complex problem solving

    45% Skill level

    Noticing a problem and figuring out the best way to solve it.

  18. Instructing

    45% Skill level

    Teaching people how to do something.

  19. Serving others

    45% Skill level

    Looking for ways to help people.

  20. Time management

    45% Skill level

    Managing your own and other peoples' time to get work done.

Abilities

Workers use these physical and mental abilities.

  1. Deductive reasoning

    57% Skill level

    Use general rules to find answers or solve problems logically.

  2. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  3. Oral expression

    57% Skill level

    Communicate by speaking.

  4. Written comprehension

    57% Skill level

    Read and understand written information.

  5. Categorising

    54% Skill level

    Come up with different ways of grouping things.

  6. Mathematics

    52% Skill level

    Choose the right maths method or formula to solve a problem.

  7. Speech recognition

    52% Skill level

    Identify and understand the speech of another person.

  8. Written expression

    52% Skill level

    Write in a way that people can understand.

  9. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Inductive reasoning

    48% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Speech clarity

    48% Skill level

    Speak clearly so others can understand you.

  12. Working with numbers

    48% Skill level

    Add, subtract, multiply, or divide.

  13. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  14. Brainstorming

    45% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  15. Near vision

    45% Skill level

    See details that are up-close (within a few feet).

  16. Originality

    45% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  17. Far vision

    43% Skill level

    See details that are far away.

  18. Flexibility of closure

    41% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  20. Speed of recognition

    37% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

Activities

These are kinds of activities workers regularly do in this job.

  1. Communicating within a team

    71% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  2. Keeping your knowledge up-to-date

    67% Skill level

    Keeping up-to-date with technology and new ideas.

  3. Planning and prioritising work

    67% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Building good relationships

    66% Skill level

    Building good working relationships and keeping them over time.

  5. Negotiating and resolving conflicts

    64% Skill level

    Handling complaints and disagreements, and negotiating with people.

  6. Making decisions and solving problems

    63% Skill level

    Using information to work out the best solution and solve problems.

  7. Managing payments and orders

    61% Skill level

    Monitoring and controlling resources and the spending of money.

  8. Communicating with the public

    60% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  9. Monitoring people, processes and things

    58% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  10. Looking for changes over time

    56% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  11. Collecting and organising information

    55% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  12. Researching and investigating

    53% Skill level

    Looking for, getting and understanding different kinds of information.

  13. Providing office support

    53% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  14. Working with computers

    51% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  15. Thinking creatively

    49% Skill level

    Using your own ideas for developing, designing, or creating something new.

  16. Assessing and evaluating things

    48% Skill level

    Working out the value, importance, or quality of things, services or people.

  17. Making sense of information and ideas

    47% Skill level

    Looking at, working with, and understanding data or information.

  18. Coming up with systems and processes

    45% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  19. Documenting or recording information

    43% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Estimating amounts, costs and resources

    37% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1022.00 - Wholesale and Retail Buyers, Except Farm Products.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Indoors, heat controlled

    100% Important

    Work indoors with access to heating or cooling.

  3. Telephone

    100% Important

    Talk on the telephone.

  4. Contact with people

    97% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Face-to-face discussions

    95% Important

    Talk with people face-to-face.

  6. Unstructured work

    90% Important

    Have freedom to decide on tasks, priorities, and goals.

  7. Frequent decision making

    89% Important

    Frequently make decisions that impact other people.

  8. Freedom to make decisions

    88% Important

    Have freedom to make decision on your own.

  9. Teamwork

    85% Important

    Work with people in a group or team.

  10. Impact of decisions

    85% Important

    Make decisions that have a large impact on other people.

  11. Repeating same tasks

    83% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  12. Time pressure

    81% Important

    Work to strict deadlines.

  13. Being exact or accurate

    80% Important

    Be very exact or highly accurate.

  14. Spend time sitting

    80% Important

    Spend time sitting at work.

  15. Letters and memos

    77% Important

    Write letters and memos.

  16. Contact with the public

    77% Important

    Work with customers or the public.

  17. Responsible for outcomes

    75% Important

    Take responsibility for the results of other people's work.

  18. Lead or coordinate a team

    74% Important

    Lead others to do work activities.

  19. Making repetitive motions

    71% Important

    Spend time making repetitive motions.

  20. Competition

    68% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Independence

    57% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Relationships

    57% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  4. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  5. Recognition

    52% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Working conditions

    50% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    81% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Practical

    48% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    33% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1022.00 - Wholesale and Retail Buyers, Except Farm Products.

All Importers, Exporters and Wholesalers

  • Unavailable Weekly Pay
  • Moderate Future Growth
  • 18,400 workers Employment Size
  • Very high skill Skill level rating
  • 81% Full-Time Full-Time Share
  • 48 hours Average full-time
  • 48 years Average age
  • 25% female Gender Share

Importers, Exporters and Wholesalers plan, organise, direct, control and coordinate the operations of importing, exporting and wholesaling establishments.

You need extensive experience, or a formal qualification in commerce to work as an Importer, Exporter or Wholesaler. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • identifying local and overseas business opportunities
  • developing and implementing business plans, and marketing, operating, human resource, pricing and credit policies and procedures
  • determining the mix of products and services to be provided and negotiating conditions of trade
  • liaising with local and overseas suppliers and distributors about orders and products
  • researching regulatory and statutory requirements affecting the importing, exporting, wholesaling and distribution of goods
  • monitoring business performance and preparing estimates, financial statements and reports of operations
  • appointing agents and distributors
  • arranging the shipping of goods into and out of the country
  • overseeing the display and sale of merchandise and preparation of product information for customer service staff and customers
  • implementing after-sales service procedures

You need extensive experience, or a formal qualification in commerce to work as an Importer, Exporter or Wholesaler. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services and Transport and Logistics Training Package VET training pathways.

Employers look for Importers, Exporters and Wholesalers who are motivated, organised and can communicate clearly with a variety of different people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    64% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Sales and marketing

    63% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  3. Computers and electronics

    59% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Mathematics

    59% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  5. English language

    57% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Clerical

    57% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  7. Administration and management

    50% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Economics and accounting

    47% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  9. Communications and media

    39% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  10. Mechanical

    38% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  11. Production and processing

    33% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  12. Law and government

    29% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  13. Chemistry

    26% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  14. Telecommunications

    25% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  15. Transportation

    25% Skill level

    Moving people or goods by air, rail, sea, or road.

  16. Education and training

    23% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  17. Engineering and technology

    22% Skill level

    Use engineering, science and technology to design and produce goods and services.

  18. Physics

    21% Skill level

    The physical laws of matter, motion and energy, and how they interact through space and time.

  19. Personnel and human resources

    20% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  20. Foreign language

    14% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  2. Negotiation

    57% Skill level

    Bringing people together and trying to sort out their differences.

  3. Persuasion

    57% Skill level

    Talking people into changing their minds or their behaviour.

  4. Monitoring

    57% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  5. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  6. Speaking

    55% Skill level

    Talking to others.

  7. Active learning

    55% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  8. Reading comprehension

    55% Skill level

    Reading work related information.

  9. Judgment and decision making

    54% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Social perceptiveness

    50% Skill level

    Understanding why people react the way they do.

  11. Management of financial resources

    48% Skill level

    Figuring out how money is needed to do something, and keeping track of the money that's being spent.

  12. Coordination with others

    48% Skill level

    Being adaptable and coordinating work with other people.

  13. Mathematics

    48% Skill level

    Using maths to solve problems.

  14. Systems evaluation

    48% Skill level

    Measuring how well a system is working and how to improve it.

  15. Writing

    48% Skill level

    Writing things for co-workers or customers.

  16. Learning strategies

    46% Skill level

    Figuring out the best way to teach or learn something new.

  17. Complex problem solving

    45% Skill level

    Noticing a problem and figuring out the best way to solve it.

  18. Instructing

    45% Skill level

    Teaching people how to do something.

  19. Serving others

    45% Skill level

    Looking for ways to help people.

  20. Time management

    45% Skill level

    Managing your own and other peoples' time to get work done.

Abilities

Workers use these physical and mental abilities.

  1. Deductive reasoning

    57% Skill level

    Use general rules to find answers or solve problems logically.

  2. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  3. Oral expression

    57% Skill level

    Communicate by speaking.

  4. Written comprehension

    57% Skill level

    Read and understand written information.

  5. Categorising

    54% Skill level

    Come up with different ways of grouping things.

  6. Mathematics

    52% Skill level

    Choose the right maths method or formula to solve a problem.

  7. Speech recognition

    52% Skill level

    Identify and understand the speech of another person.

  8. Written expression

    52% Skill level

    Write in a way that people can understand.

  9. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Inductive reasoning

    48% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Speech clarity

    48% Skill level

    Speak clearly so others can understand you.

  12. Working with numbers

    48% Skill level

    Add, subtract, multiply, or divide.

  13. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  14. Brainstorming

    45% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  15. Near vision

    45% Skill level

    See details that are up-close (within a few feet).

  16. Originality

    45% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  17. Far vision

    43% Skill level

    See details that are far away.

  18. Flexibility of closure

    41% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  20. Speed of recognition

    37% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

Activities

These are kinds of activities workers regularly do in this job.

  1. Communicating within a team

    71% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  2. Keeping your knowledge up-to-date

    67% Skill level

    Keeping up-to-date with technology and new ideas.

  3. Planning and prioritising work

    67% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Building good relationships

    66% Skill level

    Building good working relationships and keeping them over time.

  5. Negotiating and resolving conflicts

    64% Skill level

    Handling complaints and disagreements, and negotiating with people.

  6. Making decisions and solving problems

    63% Skill level

    Using information to work out the best solution and solve problems.

  7. Managing payments and orders

    61% Skill level

    Monitoring and controlling resources and the spending of money.

  8. Communicating with the public

    60% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  9. Monitoring people, processes and things

    58% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  10. Looking for changes over time

    56% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  11. Collecting and organising information

    55% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  12. Researching and investigating

    53% Skill level

    Looking for, getting and understanding different kinds of information.

  13. Providing office support

    53% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  14. Working with computers

    51% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  15. Thinking creatively

    49% Skill level

    Using your own ideas for developing, designing, or creating something new.

  16. Assessing and evaluating things

    48% Skill level

    Working out the value, importance, or quality of things, services or people.

  17. Making sense of information and ideas

    47% Skill level

    Looking at, working with, and understanding data or information.

  18. Coming up with systems and processes

    45% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  19. Documenting or recording information

    43% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Estimating amounts, costs and resources

    37% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1022.00 - Wholesale and Retail Buyers, Except Farm Products.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Indoors, heat controlled

    100% Important

    Work indoors with access to heating or cooling.

  3. Telephone

    100% Important

    Talk on the telephone.

  4. Contact with people

    97% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Face-to-face discussions

    95% Important

    Talk with people face-to-face.

  6. Unstructured work

    90% Important

    Have freedom to decide on tasks, priorities, and goals.

  7. Frequent decision making

    89% Important

    Frequently make decisions that impact other people.

  8. Freedom to make decisions

    88% Important

    Have freedom to make decision on your own.

  9. Teamwork

    85% Important

    Work with people in a group or team.

  10. Impact of decisions

    85% Important

    Make decisions that have a large impact on other people.

  11. Repeating same tasks

    83% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  12. Time pressure

    81% Important

    Work to strict deadlines.

  13. Being exact or accurate

    80% Important

    Be very exact or highly accurate.

  14. Spend time sitting

    80% Important

    Spend time sitting at work.

  15. Letters and memos

    77% Important

    Write letters and memos.

  16. Contact with the public

    77% Important

    Work with customers or the public.

  17. Responsible for outcomes

    75% Important

    Take responsibility for the results of other people's work.

  18. Lead or coordinate a team

    74% Important

    Lead others to do work activities.

  19. Making repetitive motions

    71% Important

    Spend time making repetitive motions.

  20. Competition

    68% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Independence

    57% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Relationships

    57% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  4. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  5. Recognition

    52% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Working conditions

    50% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    81% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Practical

    48% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    33% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1022.00 - Wholesale and Retail Buyers, Except Farm Products.
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