ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Information and Organisation Professionals (not covered elsewhere)

ANZSCO ID 224999

Overview

All Other Information and Organisation Professionals

  • $1,889 Weekly Pay
  • Very strong Future Growth

Information and Organisation Professionals (not covered elsewhere)

  • 11,000 workers Employment Size
  • Very high skill Skill level rating
  • 82% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 40 years Average age
  • 51% female Gender Share

Information and Organisation Professionals (not covered elsewhere) includes jobs like Electoral Officer, Knowledge Manager, Lobbyist, Museum Registrar, and Procurement Specialist.

This group includes jobs that might have different study pathways.

Tasks
  • Depending on the role: liaises with other staff, government departments and members of the constituency on matters relating to the electorate and any portfolios or committees the member of parliament may be part of and other areas of general concern.
  • Researches and prepares reports, briefing notes, memoranda, correspondence and other routine documents.
  • Designs forms to gather and collect required information.
  • Maintains confidential files and documents.
  • Attends meetings.
  • Lobbies government organisations to facilitate change and gain support for their ideologies.
  • Screens telephone calls and answers inquiries.

Prospects

Pathways

This group includes jobs that might have different study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Gas Industry VET training pathways.

Skills & Knowledge

Employers look for Other Information and Organisation Professionals who work well in a team, can communicate clearly and are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    83% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and personal service

    76% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Personnel and human resources

    60% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  4. Computers and electronics

    60% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Administration and management

    59% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Economics and accounting

    58% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  7. English language

    58% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  8. Mathematics

    53% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Sales and marketing

    45% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  10. Education and training

    37% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  11. Production and processing

    33% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  12. Communications and media

    31% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Public safety and security

    29% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Psychology

    28% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Law and government

    28% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  16. Technical design

    24% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  17. Transportation

    24% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Telecommunications

    23% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Building and construction

    20% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  20. Sociology and anthropology

    16% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Skills

Skills can be improved through training or experience.

  1. Speaking

    55% Skill level

    Talking to others.

  2. Reading comprehension

    55% Skill level

    Reading work related information.

  3. Active listening

    54% Skill level

    Listening to others, not interrupting, and asking good questions.

  4. Coordination with others

    54% Skill level

    Being adaptable and coordinating work with other people.

  5. Critical thinking

    52% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  6. Social perceptiveness

    52% Skill level

    Understanding why people react the way they do.

  7. Time management

    52% Skill level

    Managing your own and other peoples' time to get work done.

  8. Management of personnel resources

    50% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  9. Monitoring

    50% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  10. Writing

    50% Skill level

    Writing things for co-workers or customers.

  11. Negotiation

    48% Skill level

    Bringing people together and trying to sort out their differences.

  12. Serving others

    48% Skill level

    Looking for ways to help people.

  13. Active learning

    48% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  14. Judgment and decision making

    46% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  15. Complex problem solving

    46% Skill level

    Noticing a problem and figuring out the best way to solve it.

  16. Persuasion

    46% Skill level

    Talking people into changing their minds or their behaviour.

  17. Instructing

    45% Skill level

    Teaching people how to do something.

  18. Learning strategies

    45% Skill level

    Figuring out the best way to teach or learn something new.

  19. Systems analysis

    43% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Management of material resources

    39% Skill level

    Providing the right equipment, facilities, and materials needed to do work.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Oral expression

    55% Skill level

    Communicate by speaking.

  3. Written comprehension

    55% Skill level

    Read and understand written information.

  4. Written expression

    55% Skill level

    Write in a way that people can understand.

  5. Deductive reasoning

    50% Skill level

    Use general rules to find answers or solve problems logically.

  6. Near vision

    50% Skill level

    See details that are up-close (within a few feet).

  7. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Speech clarity

    50% Skill level

    Speak clearly so others can understand you.

  9. Speech recognition

    50% Skill level

    Identify and understand the speech of another person.

  10. Inductive reasoning

    46% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  13. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

  14. Brainstorming

    41% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  15. Originality

    41% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  16. Visualization

    39% Skill level

    Imagine how something will look after it is moved around or changed.

  17. Finger dexterity

    37% Skill level

    Put together small parts with your fingers.

  18. Multitasking

    37% Skill level

    Do two or more things at the same time.

  19. Mathematics

    36% Skill level

    Choose the right maths method or formula to solve a problem.

  20. Flexibility of closure

    34% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    79% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Communicating within a team

    70% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  3. Building good relationships

    69% Skill level

    Building good working relationships and keeping them over time.

  4. Communicating with the public

    68% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  5. Collecting and organising information

    65% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  6. Researching and investigating

    64% Skill level

    Looking for, getting and understanding different kinds of information.

  7. Making decisions and solving problems

    64% Skill level

    Using information to work out the best solution and solve problems.

  8. Providing office support

    63% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  9. Documenting or recording information

    62% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  10. Coordinating the work of a team

    62% Skill level

    Getting members of a group to work together to finish a task.

  11. Negotiating and resolving conflicts

    61% Skill level

    Handling complaints and disagreements, and negotiating with people.

  12. Assessing and evaluating things

    60% Skill level

    Working out the value, importance, or quality of things, services or people.

  13. Scheduling work and activities

    59% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Working with the public

    58% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  15. Monitoring people, processes and things

    56% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  16. Looking for changes over time

    55% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  17. Managing payments and orders

    55% Skill level

    Monitoring and controlling resources and the spending of money.

  18. Making sense of information and ideas

    54% Skill level

    Looking at, working with, and understanding data or information.

  19. Working with computers

    53% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Checking compliance with standards

    52% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3011.00 - Administrative Services Managers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Face-to-face discussions

    99% Important

    Talk with people face-to-face.

  3. Electronic mail

    97% Important

    Use electronic mail.

  4. Contact with people

    92% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Unstructured work

    91% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Freedom to make decisions

    89% Important

    Have freedom to make decision on your own.

  7. Indoors, heat controlled

    89% Important

    Work indoors with access to heating or cooling.

  8. Letters and memos

    86% Important

    Write letters and memos.

  9. Teamwork

    86% Important

    Work with people in a group or team.

  10. Frequent decision making

    85% Important

    Frequently make decisions that impact other people.

  11. Time pressure

    81% Important

    Work to strict deadlines.

  12. Being exact or accurate

    81% Important

    Be very exact or highly accurate.

  13. Impact of decisions

    80% Important

    Make decisions that have a large impact on other people.

  14. Spend time sitting

    80% Important

    Spend time sitting at work.

  15. Contact with the public

    79% Important

    Work with customers or the public.

  16. Lead or coordinate a team

    78% Important

    Lead others to do work activities.

  17. Repeating same tasks

    76% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  18. Responsible for outcomes

    74% Important

    Take responsibility for the results of other people's work.

  19. Conflict situations

    71% Important

    Deal with conflict or disagreements.

  20. Angry or unpleasant people

    70% Important

    Deal with unpleasant, angry, or rude people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    90% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    81% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Achievement

    67% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Recognition

    67% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  5. Working conditions

    67% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    76% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Helping

    38% Important

    Working with people. Helping or providing service to others.

  4. Analytical

    33% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Practical

    29% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3011.00 - Administrative Services Managers.

All Other Information and Organisation Professionals

  • $1,889 Weekly Pay
  • Very strong Future Growth

Information and Organisation Professionals (not covered elsewhere)

  • 11,000 workers Employment Size
  • Very high skill Skill level rating
  • 82% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 40 years Average age
  • 51% female Gender Share

Information and Organisation Professionals (not covered elsewhere) includes jobs like Electoral Officer, Knowledge Manager, Lobbyist, Museum Registrar, and Procurement Specialist.

This group includes jobs that might have different study pathways.

Tasks
  • Depending on the role: liaises with other staff, government departments and members of the constituency on matters relating to the electorate and any portfolios or committees the member of parliament may be part of and other areas of general concern.
  • Researches and prepares reports, briefing notes, memoranda, correspondence and other routine documents.
  • Designs forms to gather and collect required information.
  • Maintains confidential files and documents.
  • Attends meetings.
  • Lobbies government organisations to facilitate change and gain support for their ideologies.
  • Screens telephone calls and answers inquiries.

This group includes jobs that might have different study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Gas Industry VET training pathways.

Employers look for Other Information and Organisation Professionals who work well in a team, can communicate clearly and are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    83% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and personal service

    76% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Personnel and human resources

    60% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  4. Computers and electronics

    60% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Administration and management

    59% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Economics and accounting

    58% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  7. English language

    58% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  8. Mathematics

    53% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Sales and marketing

    45% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  10. Education and training

    37% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  11. Production and processing

    33% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  12. Communications and media

    31% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Public safety and security

    29% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Psychology

    28% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Law and government

    28% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  16. Technical design

    24% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  17. Transportation

    24% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Telecommunications

    23% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Building and construction

    20% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  20. Sociology and anthropology

    16% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Skills

Skills can be improved through training or experience.

  1. Speaking

    55% Skill level

    Talking to others.

  2. Reading comprehension

    55% Skill level

    Reading work related information.

  3. Active listening

    54% Skill level

    Listening to others, not interrupting, and asking good questions.

  4. Coordination with others

    54% Skill level

    Being adaptable and coordinating work with other people.

  5. Critical thinking

    52% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  6. Social perceptiveness

    52% Skill level

    Understanding why people react the way they do.

  7. Time management

    52% Skill level

    Managing your own and other peoples' time to get work done.

  8. Management of personnel resources

    50% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  9. Monitoring

    50% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  10. Writing

    50% Skill level

    Writing things for co-workers or customers.

  11. Negotiation

    48% Skill level

    Bringing people together and trying to sort out their differences.

  12. Serving others

    48% Skill level

    Looking for ways to help people.

  13. Active learning

    48% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  14. Judgment and decision making

    46% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  15. Complex problem solving

    46% Skill level

    Noticing a problem and figuring out the best way to solve it.

  16. Persuasion

    46% Skill level

    Talking people into changing their minds or their behaviour.

  17. Instructing

    45% Skill level

    Teaching people how to do something.

  18. Learning strategies

    45% Skill level

    Figuring out the best way to teach or learn something new.

  19. Systems analysis

    43% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Management of material resources

    39% Skill level

    Providing the right equipment, facilities, and materials needed to do work.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Oral expression

    55% Skill level

    Communicate by speaking.

  3. Written comprehension

    55% Skill level

    Read and understand written information.

  4. Written expression

    55% Skill level

    Write in a way that people can understand.

  5. Deductive reasoning

    50% Skill level

    Use general rules to find answers or solve problems logically.

  6. Near vision

    50% Skill level

    See details that are up-close (within a few feet).

  7. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Speech clarity

    50% Skill level

    Speak clearly so others can understand you.

  9. Speech recognition

    50% Skill level

    Identify and understand the speech of another person.

  10. Inductive reasoning

    46% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  13. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

  14. Brainstorming

    41% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  15. Originality

    41% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  16. Visualization

    39% Skill level

    Imagine how something will look after it is moved around or changed.

  17. Finger dexterity

    37% Skill level

    Put together small parts with your fingers.

  18. Multitasking

    37% Skill level

    Do two or more things at the same time.

  19. Mathematics

    36% Skill level

    Choose the right maths method or formula to solve a problem.

  20. Flexibility of closure

    34% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    79% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Communicating within a team

    70% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  3. Building good relationships

    69% Skill level

    Building good working relationships and keeping them over time.

  4. Communicating with the public

    68% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  5. Collecting and organising information

    65% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  6. Researching and investigating

    64% Skill level

    Looking for, getting and understanding different kinds of information.

  7. Making decisions and solving problems

    64% Skill level

    Using information to work out the best solution and solve problems.

  8. Providing office support

    63% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  9. Documenting or recording information

    62% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  10. Coordinating the work of a team

    62% Skill level

    Getting members of a group to work together to finish a task.

  11. Negotiating and resolving conflicts

    61% Skill level

    Handling complaints and disagreements, and negotiating with people.

  12. Assessing and evaluating things

    60% Skill level

    Working out the value, importance, or quality of things, services or people.

  13. Scheduling work and activities

    59% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Working with the public

    58% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  15. Monitoring people, processes and things

    56% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  16. Looking for changes over time

    55% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  17. Managing payments and orders

    55% Skill level

    Monitoring and controlling resources and the spending of money.

  18. Making sense of information and ideas

    54% Skill level

    Looking at, working with, and understanding data or information.

  19. Working with computers

    53% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Checking compliance with standards

    52% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3011.00 - Administrative Services Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Face-to-face discussions

    99% Important

    Talk with people face-to-face.

  3. Electronic mail

    97% Important

    Use electronic mail.

  4. Contact with people

    92% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Unstructured work

    91% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Freedom to make decisions

    89% Important

    Have freedom to make decision on your own.

  7. Indoors, heat controlled

    89% Important

    Work indoors with access to heating or cooling.

  8. Letters and memos

    86% Important

    Write letters and memos.

  9. Teamwork

    86% Important

    Work with people in a group or team.

  10. Frequent decision making

    85% Important

    Frequently make decisions that impact other people.

  11. Time pressure

    81% Important

    Work to strict deadlines.

  12. Being exact or accurate

    81% Important

    Be very exact or highly accurate.

  13. Impact of decisions

    80% Important

    Make decisions that have a large impact on other people.

  14. Spend time sitting

    80% Important

    Spend time sitting at work.

  15. Contact with the public

    79% Important

    Work with customers or the public.

  16. Lead or coordinate a team

    78% Important

    Lead others to do work activities.

  17. Repeating same tasks

    76% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  18. Responsible for outcomes

    74% Important

    Take responsibility for the results of other people's work.

  19. Conflict situations

    71% Important

    Deal with conflict or disagreements.

  20. Angry or unpleasant people

    70% Important

    Deal with unpleasant, angry, or rude people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    90% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    81% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Achievement

    67% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Recognition

    67% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  5. Working conditions

    67% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    76% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Helping

    38% Important

    Working with people. Helping or providing service to others.

  4. Analytical

    33% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Practical

    29% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3011.00 - Administrative Services Managers.
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