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Inspectors and Regulatory Officers

ANZSCO ID 5995

Overview

All Inspectors and Regulatory Officers

  • $1,424 Weekly Pay
  • Decline Future Growth
  • 29,300 workers Employment Size
  • Lower skill Skill level rating
  • 80% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 44 years Average age
  • 51% female Gender Share

Inspectors and Regulatory Officers administer and enforce government and corporate regulations and standards.

You usually need a formal qualification and strong attention to detail to work as an Inspector or Regulatory Officer. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • searching aircraft, vehicles, premises and people, and checking documents and goods to detect illegal activities such as undocumented cargo, prohibited goods and illegal aliens
  • examining and assessing visas and residency applications
  • testing applicants' ability to operate a motor vehicle, assessing applicants' suitability to hold learner's permits and probationary licences, and issuing learner's permits and probationary licences
  • identifying pest and weed problems and determining treatments and management
  • assessing claims for government benefits
  • carrying out random checks of taxation documents to detect non-compliance with taxation legislation
  • conducting visual checks of the mechanical, structural, electrical, pneumatic and hydraulic systems of railway wagons, carriages and locomotives for condition and correct classification
  • ensuring that train, tram and bus services are provided according to schedule, monitoring the cleanliness, presentation and condition of vehicles, and recommending improvements and changes to services
  • receiving and assessing applications for licences to use water, investigating the ability of water resources to meet new requirements, and conducting site inspections

Prospects

Pathways

You usually need a formal qualification and strong attention to detail to work as an Inspector or Regulatory Officer. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Local Government and Public Sector VET training pathways.

Skills & Knowledge

Employers look for Inspectors and Regulatory Officers who have a good attention to detail, strong people skills and a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    69% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Law and government

    58% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  3. Computers and electronics

    58% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. English language

    58% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Clerical

    53% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Public safety and security

    49% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  7. Education and training

    49% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  8. Administration and management

    48% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  9. Mathematics

    42% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  10. Psychology

    38% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  11. Sociology and anthropology

    30% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  12. Communications and media

    28% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Therapy and counselling

    27% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  14. Philosophy and theology

    25% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  15. Telecommunications

    24% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  16. Transportation

    24% Skill level

    Moving people or goods by air, rail, sea, or road.

  17. Medicine and dentistry

    24% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  18. Foreign language

    19% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  19. Economics and accounting

    16% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  20. Production and processing

    16% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

Skills

Skills can be improved through training or experience.

  1. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Reading comprehension

    57% Skill level

    Reading work related information.

  3. Speaking

    57% Skill level

    Talking to others.

  4. Critical thinking

    55% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Writing

    54% Skill level

    Writing things for co-workers or customers.

  6. Judgment and decision making

    52% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  7. Social perceptiveness

    52% Skill level

    Understanding why people react the way they do.

  8. Monitoring

    46% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Persuasion

    45% Skill level

    Talking people into changing their minds or their behaviour.

  10. Serving others

    45% Skill level

    Looking for ways to help people.

  11. Active learning

    43% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  12. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  13. Negotiation

    43% Skill level

    Bringing people together and trying to sort out their differences.

  14. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  15. Instructing

    41% Skill level

    Teaching people how to do something.

  16. Systems analysis

    41% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  17. Time management

    41% Skill level

    Managing your own and other peoples' time to get work done.

  18. Systems evaluation

    39% Skill level

    Measuring how well a system is working and how to improve it.

  19. Operation monitoring

    36% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  20. Quality control analysis

    34% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Oral expression

    57% Skill level

    Communicate by speaking.

  3. Written comprehension

    57% Skill level

    Read and understand written information.

  4. Written expression

    57% Skill level

    Write in a way that people can understand.

  5. Inductive reasoning

    55% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  6. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  7. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  8. Speech clarity

    52% Skill level

    Speak clearly so others can understand you.

  9. Deductive reasoning

    52% Skill level

    Use general rules to find answers or solve problems logically.

  10. Problem spotting

    52% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  11. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Far vision

    45% Skill level

    See details that are far away.

  13. Brainstorming

    43% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  14. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  15. Originality

    43% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  16. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

  17. Flexibility of closure

    41% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Multitasking

    41% Skill level

    Do two or more things at the same time.

  19. Perceptual speed

    41% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  20. Auditory attention

    37% Skill level

    Pay attention to a certain sound when there are other distracting sounds.

Activities

These are kinds of activities workers regularly do in this job.

  1. Collecting and organising information

    71% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  2. Researching and investigating

    71% Skill level

    Looking for, getting and understanding different kinds of information.

  3. Checking compliance with standards

    69% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  4. Working with the public

    65% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  5. Monitoring people, processes and things

    65% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  6. Making decisions and solving problems

    63% Skill level

    Using information to work out the best solution and solve problems.

  7. Looking for changes over time

    63% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  8. Building good relationships

    62% Skill level

    Building good working relationships and keeping them over time.

  9. Planning and prioritising work

    61% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  10. Communicating with the public

    60% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  11. Making sense of information and ideas

    60% Skill level

    Looking at, working with, and understanding data or information.

  12. Communicating within a team

    59% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  13. Keeping your knowledge up-to-date

    59% Skill level

    Keeping up-to-date with technology and new ideas.

  14. Documenting or recording information

    56% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  15. Negotiating and resolving conflicts

    56% Skill level

    Handling complaints and disagreements, and negotiating with people.

  16. Giving expert advice

    53% Skill level

    Providing guidance and expert advice to management or other groups.

  17. Providing office support

    53% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  18. Working with computers

    51% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  19. Scheduling work and activities

    50% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  20. Explaining things to people

    44% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1041.02 - Licensing Examiners and Inspectors.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact with people

    96% Important

    Have contact with people by telephone, face-to-face, or any other way.

  2. Contact with the public

    95% Important

    Work with customers or the public.

  3. Face-to-face discussions

    90% Important

    Talk with people face-to-face.

  4. Telephone

    90% Important

    Talk on the telephone.

  5. Being exact or accurate

    89% Important

    Be very exact or highly accurate.

  6. Teamwork

    88% Important

    Work with people in a group or team.

  7. Angry or unpleasant people

    81% Important

    Deal with unpleasant, angry, or rude people.

  8. Repeating same tasks

    79% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  9. Electronic mail

    79% Important

    Use electronic mail.

  10. Spend time sitting

    77% Important

    Spend time sitting at work.

  11. Physically close to people

    76% Important

    Work physically close to other people.

  12. Indoors, heat controlled

    75% Important

    Work indoors with access to heating or cooling.

  13. Frequent decision making

    75% Important

    Frequently make decisions that impact other people.

  14. Freedom to make decisions

    74% Important

    Have freedom to make decision on your own.

  15. Letters and memos

    73% Important

    Write letters and memos.

  16. In an enclosed vehicle or equipment

    73% Important

    Work in a closed vehicle (e.g., car).

  17. Conflict situations

    71% Important

    Deal with conflict or disagreements.

  18. Impact of decisions

    71% Important

    Make decisions that have a large impact on other people.

  19. Lead or coordinate a team

    71% Important

    Lead others to do work activities.

  20. Making repetitive motions

    71% Important

    Spend time making repetitive motions.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    71% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    67% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Working conditions

    57% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    48% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    86% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    86% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    43% Important

    Working with people. Helping or providing service to others.

  4. Practical

    33% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Analytical

    24% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1041.02 - Licensing Examiners and Inspectors.

All Inspectors and Regulatory Officers

  • $1,424 Weekly Pay
  • Decline Future Growth
  • 29,300 workers Employment Size
  • Lower skill Skill level rating
  • 80% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 44 years Average age
  • 51% female Gender Share

Inspectors and Regulatory Officers administer and enforce government and corporate regulations and standards.

You usually need a formal qualification and strong attention to detail to work as an Inspector or Regulatory Officer. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • searching aircraft, vehicles, premises and people, and checking documents and goods to detect illegal activities such as undocumented cargo, prohibited goods and illegal aliens
  • examining and assessing visas and residency applications
  • testing applicants' ability to operate a motor vehicle, assessing applicants' suitability to hold learner's permits and probationary licences, and issuing learner's permits and probationary licences
  • identifying pest and weed problems and determining treatments and management
  • assessing claims for government benefits
  • carrying out random checks of taxation documents to detect non-compliance with taxation legislation
  • conducting visual checks of the mechanical, structural, electrical, pneumatic and hydraulic systems of railway wagons, carriages and locomotives for condition and correct classification
  • ensuring that train, tram and bus services are provided according to schedule, monitoring the cleanliness, presentation and condition of vehicles, and recommending improvements and changes to services
  • receiving and assessing applications for licences to use water, investigating the ability of water resources to meet new requirements, and conducting site inspections

You usually need a formal qualification and strong attention to detail to work as an Inspector or Regulatory Officer. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Local Government and Public Sector VET training pathways.

Employers look for Inspectors and Regulatory Officers who have a good attention to detail, strong people skills and a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    69% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Law and government

    58% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  3. Computers and electronics

    58% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. English language

    58% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Clerical

    53% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Public safety and security

    49% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  7. Education and training

    49% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  8. Administration and management

    48% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  9. Mathematics

    42% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  10. Psychology

    38% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  11. Sociology and anthropology

    30% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  12. Communications and media

    28% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Therapy and counselling

    27% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  14. Philosophy and theology

    25% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  15. Telecommunications

    24% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  16. Transportation

    24% Skill level

    Moving people or goods by air, rail, sea, or road.

  17. Medicine and dentistry

    24% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  18. Foreign language

    19% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  19. Economics and accounting

    16% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  20. Production and processing

    16% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

Skills

Skills can be improved through training or experience.

  1. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Reading comprehension

    57% Skill level

    Reading work related information.

  3. Speaking

    57% Skill level

    Talking to others.

  4. Critical thinking

    55% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Writing

    54% Skill level

    Writing things for co-workers or customers.

  6. Judgment and decision making

    52% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  7. Social perceptiveness

    52% Skill level

    Understanding why people react the way they do.

  8. Monitoring

    46% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Persuasion

    45% Skill level

    Talking people into changing their minds or their behaviour.

  10. Serving others

    45% Skill level

    Looking for ways to help people.

  11. Active learning

    43% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  12. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  13. Negotiation

    43% Skill level

    Bringing people together and trying to sort out their differences.

  14. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  15. Instructing

    41% Skill level

    Teaching people how to do something.

  16. Systems analysis

    41% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  17. Time management

    41% Skill level

    Managing your own and other peoples' time to get work done.

  18. Systems evaluation

    39% Skill level

    Measuring how well a system is working and how to improve it.

  19. Operation monitoring

    36% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  20. Quality control analysis

    34% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Oral expression

    57% Skill level

    Communicate by speaking.

  3. Written comprehension

    57% Skill level

    Read and understand written information.

  4. Written expression

    57% Skill level

    Write in a way that people can understand.

  5. Inductive reasoning

    55% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  6. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  7. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  8. Speech clarity

    52% Skill level

    Speak clearly so others can understand you.

  9. Deductive reasoning

    52% Skill level

    Use general rules to find answers or solve problems logically.

  10. Problem spotting

    52% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  11. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Far vision

    45% Skill level

    See details that are far away.

  13. Brainstorming

    43% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  14. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  15. Originality

    43% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  16. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

  17. Flexibility of closure

    41% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Multitasking

    41% Skill level

    Do two or more things at the same time.

  19. Perceptual speed

    41% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  20. Auditory attention

    37% Skill level

    Pay attention to a certain sound when there are other distracting sounds.

Activities

These are kinds of activities workers regularly do in this job.

  1. Collecting and organising information

    71% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  2. Researching and investigating

    71% Skill level

    Looking for, getting and understanding different kinds of information.

  3. Checking compliance with standards

    69% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  4. Working with the public

    65% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  5. Monitoring people, processes and things

    65% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  6. Making decisions and solving problems

    63% Skill level

    Using information to work out the best solution and solve problems.

  7. Looking for changes over time

    63% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  8. Building good relationships

    62% Skill level

    Building good working relationships and keeping them over time.

  9. Planning and prioritising work

    61% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  10. Communicating with the public

    60% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  11. Making sense of information and ideas

    60% Skill level

    Looking at, working with, and understanding data or information.

  12. Communicating within a team

    59% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  13. Keeping your knowledge up-to-date

    59% Skill level

    Keeping up-to-date with technology and new ideas.

  14. Documenting or recording information

    56% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  15. Negotiating and resolving conflicts

    56% Skill level

    Handling complaints and disagreements, and negotiating with people.

  16. Giving expert advice

    53% Skill level

    Providing guidance and expert advice to management or other groups.

  17. Providing office support

    53% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  18. Working with computers

    51% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  19. Scheduling work and activities

    50% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  20. Explaining things to people

    44% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1041.02 - Licensing Examiners and Inspectors.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact with people

    96% Important

    Have contact with people by telephone, face-to-face, or any other way.

  2. Contact with the public

    95% Important

    Work with customers or the public.

  3. Face-to-face discussions

    90% Important

    Talk with people face-to-face.

  4. Telephone

    90% Important

    Talk on the telephone.

  5. Being exact or accurate

    89% Important

    Be very exact or highly accurate.

  6. Teamwork

    88% Important

    Work with people in a group or team.

  7. Angry or unpleasant people

    81% Important

    Deal with unpleasant, angry, or rude people.

  8. Repeating same tasks

    79% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  9. Electronic mail

    79% Important

    Use electronic mail.

  10. Spend time sitting

    77% Important

    Spend time sitting at work.

  11. Physically close to people

    76% Important

    Work physically close to other people.

  12. Indoors, heat controlled

    75% Important

    Work indoors with access to heating or cooling.

  13. Frequent decision making

    75% Important

    Frequently make decisions that impact other people.

  14. Freedom to make decisions

    74% Important

    Have freedom to make decision on your own.

  15. Letters and memos

    73% Important

    Write letters and memos.

  16. In an enclosed vehicle or equipment

    73% Important

    Work in a closed vehicle (e.g., car).

  17. Conflict situations

    71% Important

    Deal with conflict or disagreements.

  18. Impact of decisions

    71% Important

    Make decisions that have a large impact on other people.

  19. Lead or coordinate a team

    71% Important

    Lead others to do work activities.

  20. Making repetitive motions

    71% Important

    Spend time making repetitive motions.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    71% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    67% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Working conditions

    57% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    48% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    86% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    86% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    43% Important

    Working with people. Helping or providing service to others.

  4. Practical

    33% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Analytical

    24% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1041.02 - Licensing Examiners and Inspectors.
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