ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Insurance Risk Surveyors

ANZSCO ID 599613

Overview

All Insurance Investigators, Loss Adjusters and Risk Surveyors

  • $1,538 Weekly Pay
  • Stable Future Growth

Insurance Risk Surveyors

  • 620 workers Employment Size
  • High skill Skill level rating
  • 87% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 44 years Average age
  • 33% female Gender Share

Insurance Risk Surveyors inspect items and properties to evaluate conditions affecting underwriting standards, and develop and promote safety programs.

Insurance Risk Surveyors often have university or Vocational Education and Training (VET) qualifications in related areas such as engineering, accounting, business, law, insurance and financial services.

Tasks
  • Inspects property, buildings and operations of commercial and industrial establishments to assess physical conditions and work practices.
  • Evaluates the adequacy of security, fire and related systems.
  • Prepares reports and recommends action to reduce risks.
  • Compiles data which influence the determination of premium rates.

Prospects

Pathways

Insurance Risk Surveyors often have university or Vocational Education and Training (VET) qualifications in related areas such as engineering, accounting, business, law, insurance and financial services.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Financial Services VET training pathways.

Skills & Knowledge

Employers look for Insurance Investigators, Loss Adjusters and Risk Surveyors who have good attention to detail, strong people skills and a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    60% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. English language

    59% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Medicine and dentistry

    59% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  4. Mathematics

    59% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  5. Clerical

    57% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Education and training

    55% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Administration and management

    49% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Computers and electronics

    48% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  9. Psychology

    45% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  10. Sales and marketing

    43% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  11. Economics and accounting

    42% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  12. Law and government

    39% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  13. Therapy and counselling

    35% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  14. Biology

    32% Skill level

    Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.

  15. Personnel and human resources

    31% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  16. Geography

    29% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  17. Production and processing

    26% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  18. Communications and media

    23% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  19. Sociology and anthropology

    23% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  20. Telecommunications

    11% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Judgment and decision making

    55% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  3. Writing

    55% Skill level

    Writing things for co-workers or customers.

  4. Critical thinking

    54% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Reading comprehension

    54% Skill level

    Reading work related information.

  6. Speaking

    54% Skill level

    Talking to others.

  7. Active learning

    46% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  8. Serving others

    46% Skill level

    Looking for ways to help people.

  9. Complex problem solving

    45% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Social perceptiveness

    45% Skill level

    Understanding why people react the way they do.

  11. Monitoring

    45% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Time management

    43% Skill level

    Managing your own and other peoples' time to get work done.

  13. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  14. Mathematics

    41% Skill level

    Using maths to solve problems.

  15. Systems evaluation

    41% Skill level

    Measuring how well a system is working and how to improve it.

  16. Instructing

    41% Skill level

    Teaching people how to do something.

  17. Systems analysis

    39% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  18. Negotiation

    39% Skill level

    Bringing people together and trying to sort out their differences.

  19. Learning strategies

    37% Skill level

    Figuring out the best way to teach or learn something new.

  20. Persuasion

    37% Skill level

    Talking people into changing their minds or their behaviour.

Abilities

Workers use these physical and mental abilities.

  1. Written comprehension

    59% Skill level

    Read and understand written information.

  2. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  3. Oral expression

    57% Skill level

    Communicate by speaking.

  4. Near vision

    57% Skill level

    See details that are up-close (within a few feet).

  5. Written expression

    55% Skill level

    Write in a way that people can understand.

  6. Inductive reasoning

    52% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  7. Deductive reasoning

    52% Skill level

    Use general rules to find answers or solve problems logically.

  8. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  9. Categorising

    48% Skill level

    Come up with different ways of grouping things.

  10. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  12. Speech recognition

    43% Skill level

    Identify and understand the speech of another person.

  13. Mathematics

    43% Skill level

    Choose the right maths method or formula to solve a problem.

  14. Working with numbers

    41% Skill level

    Add, subtract, multiply, or divide.

  15. Brainstorming

    41% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  16. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  17. Flexibility of closure

    37% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Originality

    37% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  19. Multitasking

    32% Skill level

    Do two or more things at the same time.

  20. Perceptual speed

    32% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

Activities

These are kinds of activities workers regularly do in this job.

  1. Collecting and organising information

    73% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  2. Making sense of information and ideas

    73% Skill level

    Looking at, working with, and understanding data or information.

  3. Keeping your knowledge up-to-date

    73% Skill level

    Keeping up-to-date with technology and new ideas.

  4. Making decisions and solving problems

    70% Skill level

    Using information to work out the best solution and solve problems.

  5. Building good relationships

    69% Skill level

    Building good working relationships and keeping them over time.

  6. Researching and investigating

    69% Skill level

    Looking for, getting and understanding different kinds of information.

  7. Checking compliance with standards

    68% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  8. Communicating within a team

    65% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  9. Planning and prioritising work

    62% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  10. Documenting or recording information

    58% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  11. Looking for changes over time

    57% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  12. Communicating with the public

    54% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  13. Assessing and evaluating things

    51% Skill level

    Working out the value, importance, or quality of things, services or people.

  14. Thinking creatively

    51% Skill level

    Using your own ideas for developing, designing, or creating something new.

  15. Training and teaching others

    51% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  16. Explaining things to people

    49% Skill level

    Helping people to understand and use information.

  17. Negotiating and resolving conflicts

    49% Skill level

    Handling complaints and disagreements, and negotiating with people.

  18. Providing office support

    48% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  19. Working with computers

    44% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Leading and encouraging a team

    42% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-2053.00 - Insurance Underwriters.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Spend time sitting

    98% Important

    Spend time sitting at work.

  4. Frequent decision making

    95% Important

    Frequently make decisions that impact other people.

  5. Freedom to make decisions

    94% Important

    Have freedom to make decision on your own.

  6. Letters and memos

    94% Important

    Write letters and memos.

  7. Impact of decisions

    90% Important

    Make decisions that have a large impact on other people.

  8. Being exact or accurate

    88% Important

    Be very exact or highly accurate.

  9. Face-to-face discussions

    87% Important

    Talk with people face-to-face.

  10. Time pressure

    85% Important

    Work to strict deadlines.

  11. Unstructured work

    84% Important

    Have freedom to decide on tasks, priorities, and goals.

  12. Contact with people

    82% Important

    Have contact with people by telephone, face-to-face, or any other way.

  13. Indoors, heat controlled

    80% Important

    Work indoors with access to heating or cooling.

  14. Repeating same tasks

    78% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  15. Contact with the public

    77% Important

    Work with customers or the public.

  16. Teamwork

    74% Important

    Work with people in a group or team.

  17. Making repetitive motions

    71% Important

    Spend time making repetitive motions.

  18. Angry or unpleasant people

    69% Important

    Deal with unpleasant, angry, or rude people.

  19. Conflict situations

    64% Important

    Deal with conflict or disagreements.

  20. Competition

    62% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    71% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Relationships

    71% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Achievement

    62% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Recognition

    57% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Working conditions

    57% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    90% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    67% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Analytical

    48% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  4. Helping

    33% Important

    Working with people. Helping or providing service to others.

  5. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-2053.00 - Insurance Underwriters.

All Insurance Investigators, Loss Adjusters and Risk Surveyors

  • $1,538 Weekly Pay
  • Stable Future Growth

Insurance Risk Surveyors

  • 620 workers Employment Size
  • High skill Skill level rating
  • 87% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 44 years Average age
  • 33% female Gender Share

Insurance Risk Surveyors inspect items and properties to evaluate conditions affecting underwriting standards, and develop and promote safety programs.

Insurance Risk Surveyors often have university or Vocational Education and Training (VET) qualifications in related areas such as engineering, accounting, business, law, insurance and financial services.

Tasks
  • Inspects property, buildings and operations of commercial and industrial establishments to assess physical conditions and work practices.
  • Evaluates the adequacy of security, fire and related systems.
  • Prepares reports and recommends action to reduce risks.
  • Compiles data which influence the determination of premium rates.

Insurance Risk Surveyors often have university or Vocational Education and Training (VET) qualifications in related areas such as engineering, accounting, business, law, insurance and financial services.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Financial Services VET training pathways.

Employers look for Insurance Investigators, Loss Adjusters and Risk Surveyors who have good attention to detail, strong people skills and a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    60% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. English language

    59% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Medicine and dentistry

    59% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  4. Mathematics

    59% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  5. Clerical

    57% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Education and training

    55% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Administration and management

    49% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Computers and electronics

    48% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  9. Psychology

    45% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  10. Sales and marketing

    43% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  11. Economics and accounting

    42% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  12. Law and government

    39% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  13. Therapy and counselling

    35% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  14. Biology

    32% Skill level

    Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.

  15. Personnel and human resources

    31% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  16. Geography

    29% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  17. Production and processing

    26% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  18. Communications and media

    23% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  19. Sociology and anthropology

    23% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  20. Telecommunications

    11% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Judgment and decision making

    55% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  3. Writing

    55% Skill level

    Writing things for co-workers or customers.

  4. Critical thinking

    54% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Reading comprehension

    54% Skill level

    Reading work related information.

  6. Speaking

    54% Skill level

    Talking to others.

  7. Active learning

    46% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  8. Serving others

    46% Skill level

    Looking for ways to help people.

  9. Complex problem solving

    45% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Social perceptiveness

    45% Skill level

    Understanding why people react the way they do.

  11. Monitoring

    45% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Time management

    43% Skill level

    Managing your own and other peoples' time to get work done.

  13. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  14. Mathematics

    41% Skill level

    Using maths to solve problems.

  15. Systems evaluation

    41% Skill level

    Measuring how well a system is working and how to improve it.

  16. Instructing

    41% Skill level

    Teaching people how to do something.

  17. Systems analysis

    39% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  18. Negotiation

    39% Skill level

    Bringing people together and trying to sort out their differences.

  19. Learning strategies

    37% Skill level

    Figuring out the best way to teach or learn something new.

  20. Persuasion

    37% Skill level

    Talking people into changing their minds or their behaviour.

Abilities

Workers use these physical and mental abilities.

  1. Written comprehension

    59% Skill level

    Read and understand written information.

  2. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  3. Oral expression

    57% Skill level

    Communicate by speaking.

  4. Near vision

    57% Skill level

    See details that are up-close (within a few feet).

  5. Written expression

    55% Skill level

    Write in a way that people can understand.

  6. Inductive reasoning

    52% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  7. Deductive reasoning

    52% Skill level

    Use general rules to find answers or solve problems logically.

  8. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  9. Categorising

    48% Skill level

    Come up with different ways of grouping things.

  10. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  12. Speech recognition

    43% Skill level

    Identify and understand the speech of another person.

  13. Mathematics

    43% Skill level

    Choose the right maths method or formula to solve a problem.

  14. Working with numbers

    41% Skill level

    Add, subtract, multiply, or divide.

  15. Brainstorming

    41% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  16. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  17. Flexibility of closure

    37% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Originality

    37% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  19. Multitasking

    32% Skill level

    Do two or more things at the same time.

  20. Perceptual speed

    32% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

Activities

These are kinds of activities workers regularly do in this job.

  1. Collecting and organising information

    73% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  2. Making sense of information and ideas

    73% Skill level

    Looking at, working with, and understanding data or information.

  3. Keeping your knowledge up-to-date

    73% Skill level

    Keeping up-to-date with technology and new ideas.

  4. Making decisions and solving problems

    70% Skill level

    Using information to work out the best solution and solve problems.

  5. Building good relationships

    69% Skill level

    Building good working relationships and keeping them over time.

  6. Researching and investigating

    69% Skill level

    Looking for, getting and understanding different kinds of information.

  7. Checking compliance with standards

    68% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  8. Communicating within a team

    65% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  9. Planning and prioritising work

    62% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  10. Documenting or recording information

    58% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  11. Looking for changes over time

    57% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  12. Communicating with the public

    54% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  13. Assessing and evaluating things

    51% Skill level

    Working out the value, importance, or quality of things, services or people.

  14. Thinking creatively

    51% Skill level

    Using your own ideas for developing, designing, or creating something new.

  15. Training and teaching others

    51% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  16. Explaining things to people

    49% Skill level

    Helping people to understand and use information.

  17. Negotiating and resolving conflicts

    49% Skill level

    Handling complaints and disagreements, and negotiating with people.

  18. Providing office support

    48% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  19. Working with computers

    44% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Leading and encouraging a team

    42% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-2053.00 - Insurance Underwriters.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Spend time sitting

    98% Important

    Spend time sitting at work.

  4. Frequent decision making

    95% Important

    Frequently make decisions that impact other people.

  5. Freedom to make decisions

    94% Important

    Have freedom to make decision on your own.

  6. Letters and memos

    94% Important

    Write letters and memos.

  7. Impact of decisions

    90% Important

    Make decisions that have a large impact on other people.

  8. Being exact or accurate

    88% Important

    Be very exact or highly accurate.

  9. Face-to-face discussions

    87% Important

    Talk with people face-to-face.

  10. Time pressure

    85% Important

    Work to strict deadlines.

  11. Unstructured work

    84% Important

    Have freedom to decide on tasks, priorities, and goals.

  12. Contact with people

    82% Important

    Have contact with people by telephone, face-to-face, or any other way.

  13. Indoors, heat controlled

    80% Important

    Work indoors with access to heating or cooling.

  14. Repeating same tasks

    78% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  15. Contact with the public

    77% Important

    Work with customers or the public.

  16. Teamwork

    74% Important

    Work with people in a group or team.

  17. Making repetitive motions

    71% Important

    Spend time making repetitive motions.

  18. Angry or unpleasant people

    69% Important

    Deal with unpleasant, angry, or rude people.

  19. Conflict situations

    64% Important

    Deal with conflict or disagreements.

  20. Competition

    62% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    71% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Relationships

    71% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Achievement

    62% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Recognition

    57% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Working conditions

    57% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    90% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    67% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Analytical

    48% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  4. Helping

    33% Important

    Working with people. Helping or providing service to others.

  5. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-2053.00 - Insurance Underwriters.
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