ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Survey Interviewers

ANZSCO ID 5615

Overview

All Survey Interviewers

  • Unavailable Weekly Pay
  • Moderate Future Growth
  • 4,500 workers Employment Size
  • Entry level Skill level rating
  • 20% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 43 years Average age
  • 59% female Gender Share

Survey Interviewers interview people and record their responses to survey and market research questions on a range of topics.

Specialisations: Market Research Interviewer.

You can work as a Survey Interviewer without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as business, management, marketing, psychology, accounting or clerical studies.

Tasks
  • contacting people face-to-face and via the telephone to conduct surveys
  • recording answers to survey questions manually and electronically
  • recording the distribution of questionnaires
  • collecting questionnaires and returning them to supervisors
  • scanning questionnaires to ensure that important questions have been answered
  • may interview people at random in crowds and on the street
  • may provide self-completion questionnaires
  • may encode responses and check their consistency
  • may work in a call centre

Prospects

Pathways

You can work as a Survey Interviewer without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as business, management, marketing, psychology, accounting or clerical studies.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Sport, Fitness and Recreation VET training pathways.

Skills & Knowledge

Employers look for Survey Interviewers who have strong communication skills, interact well with others and who are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. English language

    46% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  2. Computers and electronics

    45% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  3. Clerical

    45% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  4. Customer and personal service

    42% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Mathematics

    33% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Sales and marketing

    33% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  7. Administration and management

    28% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Psychology

    28% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Education and training

    28% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Communications and media

    25% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  11. Foreign language

    22% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  12. Telecommunications

    21% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  13. Law and government

    19% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  14. Sociology and anthropology

    18% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  15. Economics and accounting

    17% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Personnel and human resources

    17% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  17. Medicine and dentistry

    17% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  18. Public safety and security

    16% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  19. Production and processing

    16% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  20. Transportation

    14% Skill level

    Moving people or goods by air, rail, sea, or road.

Skills

Skills can be improved through training or experience.

  1. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Speaking

    54% Skill level

    Talking to others.

  3. Reading comprehension

    50% Skill level

    Reading work related information.

  4. Critical thinking

    46% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Social perceptiveness

    45% Skill level

    Understanding why people react the way they do.

  6. Writing

    45% Skill level

    Writing things for co-workers or customers.

  7. Monitoring

    43% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  8. Time management

    43% Skill level

    Managing your own and other peoples' time to get work done.

  9. Complex problem solving

    41% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  11. Serving others

    41% Skill level

    Looking for ways to help people.

  12. Negotiation

    39% Skill level

    Bringing people together and trying to sort out their differences.

  13. Persuasion

    39% Skill level

    Talking people into changing their minds or their behaviour.

  14. Active learning

    39% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Instructing

    39% Skill level

    Teaching people how to do something.

  16. Learning strategies

    39% Skill level

    Figuring out the best way to teach or learn something new.

  17. Judgment and decision making

    37% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  18. Management of personnel resources

    36% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  19. Systems analysis

    30% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Mathematics

    27% Skill level

    Using maths to solve problems.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    55% Skill level

    Listen to and understand what people say.

  2. Oral expression

    55% Skill level

    Communicate by speaking.

  3. Speech clarity

    55% Skill level

    Speak clearly so others can understand you.

  4. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  5. Written comprehension

    54% Skill level

    Read and understand written information.

  6. Near vision

    50% Skill level

    See details that are up-close (within a few feet).

  7. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  8. Written expression

    45% Skill level

    Write in a way that people can understand.

  9. Inductive reasoning

    43% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  10. Sorting or ordering

    43% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Categorising

    41% Skill level

    Come up with different ways of grouping things.

  12. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  13. Problem spotting

    37% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  14. Flexibility of closure

    36% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  15. Brainstorming

    34% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  16. Originality

    34% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  17. Multitasking

    32% Skill level

    Do two or more things at the same time.

  18. Finger dexterity

    30% Skill level

    Put together small parts with your fingers.

  19. Mathematics

    29% Skill level

    Choose the right maths method or formula to solve a problem.

  20. Auditory attention

    29% Skill level

    Pay attention to a certain sound when there are other distracting sounds.

Activities

These are kinds of activities workers regularly do in this job.

  1. Collecting and organising information

    57% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  2. Building good relationships

    55% Skill level

    Building good working relationships and keeping them over time.

  3. Working with the public

    46% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Communicating within a team

    44% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Communicating with the public

    42% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  6. Researching and investigating

    41% Skill level

    Looking for, getting and understanding different kinds of information.

  7. Documenting or recording information

    37% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  8. Looking for changes over time

    35% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  9. Planning and prioritising work

    33% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  10. Working with computers

    33% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  11. Keeping your knowledge up-to-date

    32% Skill level

    Keeping up-to-date with technology and new ideas.

  12. Making sense of information and ideas

    31% Skill level

    Looking at, working with, and understanding data or information.

  13. Negotiating and resolving conflicts

    31% Skill level

    Handling complaints and disagreements, and negotiating with people.

  14. Leading and encouraging a team

    30% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  15. Influencing people

    29% Skill level

    Convincing people to buy something or to change their minds or actions.

  16. Assessing and evaluating things

    29% Skill level

    Working out the value, importance, or quality of things, services or people.

  17. Coordinating the work of a team

    27% Skill level

    Getting members of a group to work together to finish a task.

  18. Explaining things to people

    24% Skill level

    Helping people to understand and use information.

  19. Checking compliance with standards

    23% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  20. Providing office support

    22% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4111.00 - Interviewers, Except Eligibility and Loan.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Contact with people

    98% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Indoors, heat controlled

    95% Important

    Work indoors with access to heating or cooling.

  4. Spend time sitting

    94% Important

    Spend time sitting at work.

  5. Being exact or accurate

    88% Important

    Be very exact or highly accurate.

  6. Teamwork

    85% Important

    Work with people in a group or team.

  7. Time pressure

    85% Important

    Work to strict deadlines.

  8. Angry or unpleasant people

    84% Important

    Deal with unpleasant, angry, or rude people.

  9. Making repetitive motions

    84% Important

    Spend time making repetitive motions.

  10. Repeating same tasks

    83% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  11. Physically close to people

    79% Important

    Work physically close to other people.

  12. Face-to-face discussions

    77% Important

    Talk with people face-to-face.

  13. Contact with the public

    75% Important

    Work with customers or the public.

  14. Using your hands to handle, control, or feel

    71% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  15. Unstructured work

    67% Important

    Have freedom to decide on tasks, priorities, and goals.

  16. Frequent decision making

    65% Important

    Frequently make decisions that impact other people.

  17. Freedom to make decisions

    64% Important

    Have freedom to make decision on your own.

  18. Loud or uncomfortable sounds

    63% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  19. Impact of decisions

    62% Important

    Make decisions that have a large impact on other people.

  20. Electronic mail

    59% Important

    Use electronic mail.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    81% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    71% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    52% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    86% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    67% Important

    Working with people. Helping or providing service to others.

  4. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4111.00 - Interviewers, Except Eligibility and Loan.

All Survey Interviewers

  • Unavailable Weekly Pay
  • Moderate Future Growth
  • 4,500 workers Employment Size
  • Entry level Skill level rating
  • 20% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 43 years Average age
  • 59% female Gender Share

Survey Interviewers interview people and record their responses to survey and market research questions on a range of topics.

Specialisations: Market Research Interviewer.

You can work as a Survey Interviewer without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as business, management, marketing, psychology, accounting or clerical studies.

Tasks
  • contacting people face-to-face and via the telephone to conduct surveys
  • recording answers to survey questions manually and electronically
  • recording the distribution of questionnaires
  • collecting questionnaires and returning them to supervisors
  • scanning questionnaires to ensure that important questions have been answered
  • may interview people at random in crowds and on the street
  • may provide self-completion questionnaires
  • may encode responses and check their consistency
  • may work in a call centre

You can work as a Survey Interviewer without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as business, management, marketing, psychology, accounting or clerical studies.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Sport, Fitness and Recreation VET training pathways.

Employers look for Survey Interviewers who have strong communication skills, interact well with others and who are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. English language

    46% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  2. Computers and electronics

    45% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  3. Clerical

    45% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  4. Customer and personal service

    42% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Mathematics

    33% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Sales and marketing

    33% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  7. Administration and management

    28% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Psychology

    28% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Education and training

    28% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Communications and media

    25% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  11. Foreign language

    22% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  12. Telecommunications

    21% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  13. Law and government

    19% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  14. Sociology and anthropology

    18% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  15. Economics and accounting

    17% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Personnel and human resources

    17% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  17. Medicine and dentistry

    17% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  18. Public safety and security

    16% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  19. Production and processing

    16% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  20. Transportation

    14% Skill level

    Moving people or goods by air, rail, sea, or road.

Skills

Skills can be improved through training or experience.

  1. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Speaking

    54% Skill level

    Talking to others.

  3. Reading comprehension

    50% Skill level

    Reading work related information.

  4. Critical thinking

    46% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Social perceptiveness

    45% Skill level

    Understanding why people react the way they do.

  6. Writing

    45% Skill level

    Writing things for co-workers or customers.

  7. Monitoring

    43% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  8. Time management

    43% Skill level

    Managing your own and other peoples' time to get work done.

  9. Complex problem solving

    41% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  11. Serving others

    41% Skill level

    Looking for ways to help people.

  12. Negotiation

    39% Skill level

    Bringing people together and trying to sort out their differences.

  13. Persuasion

    39% Skill level

    Talking people into changing their minds or their behaviour.

  14. Active learning

    39% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Instructing

    39% Skill level

    Teaching people how to do something.

  16. Learning strategies

    39% Skill level

    Figuring out the best way to teach or learn something new.

  17. Judgment and decision making

    37% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  18. Management of personnel resources

    36% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  19. Systems analysis

    30% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Mathematics

    27% Skill level

    Using maths to solve problems.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    55% Skill level

    Listen to and understand what people say.

  2. Oral expression

    55% Skill level

    Communicate by speaking.

  3. Speech clarity

    55% Skill level

    Speak clearly so others can understand you.

  4. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  5. Written comprehension

    54% Skill level

    Read and understand written information.

  6. Near vision

    50% Skill level

    See details that are up-close (within a few feet).

  7. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  8. Written expression

    45% Skill level

    Write in a way that people can understand.

  9. Inductive reasoning

    43% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  10. Sorting or ordering

    43% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Categorising

    41% Skill level

    Come up with different ways of grouping things.

  12. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  13. Problem spotting

    37% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  14. Flexibility of closure

    36% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  15. Brainstorming

    34% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  16. Originality

    34% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  17. Multitasking

    32% Skill level

    Do two or more things at the same time.

  18. Finger dexterity

    30% Skill level

    Put together small parts with your fingers.

  19. Mathematics

    29% Skill level

    Choose the right maths method or formula to solve a problem.

  20. Auditory attention

    29% Skill level

    Pay attention to a certain sound when there are other distracting sounds.

Activities

These are kinds of activities workers regularly do in this job.

  1. Collecting and organising information

    57% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  2. Building good relationships

    55% Skill level

    Building good working relationships and keeping them over time.

  3. Working with the public

    46% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Communicating within a team

    44% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Communicating with the public

    42% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  6. Researching and investigating

    41% Skill level

    Looking for, getting and understanding different kinds of information.

  7. Documenting or recording information

    37% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  8. Looking for changes over time

    35% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  9. Planning and prioritising work

    33% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  10. Working with computers

    33% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  11. Keeping your knowledge up-to-date

    32% Skill level

    Keeping up-to-date with technology and new ideas.

  12. Making sense of information and ideas

    31% Skill level

    Looking at, working with, and understanding data or information.

  13. Negotiating and resolving conflicts

    31% Skill level

    Handling complaints and disagreements, and negotiating with people.

  14. Leading and encouraging a team

    30% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  15. Influencing people

    29% Skill level

    Convincing people to buy something or to change their minds or actions.

  16. Assessing and evaluating things

    29% Skill level

    Working out the value, importance, or quality of things, services or people.

  17. Coordinating the work of a team

    27% Skill level

    Getting members of a group to work together to finish a task.

  18. Explaining things to people

    24% Skill level

    Helping people to understand and use information.

  19. Checking compliance with standards

    23% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  20. Providing office support

    22% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4111.00 - Interviewers, Except Eligibility and Loan.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Contact with people

    98% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Indoors, heat controlled

    95% Important

    Work indoors with access to heating or cooling.

  4. Spend time sitting

    94% Important

    Spend time sitting at work.

  5. Being exact or accurate

    88% Important

    Be very exact or highly accurate.

  6. Teamwork

    85% Important

    Work with people in a group or team.

  7. Time pressure

    85% Important

    Work to strict deadlines.

  8. Angry or unpleasant people

    84% Important

    Deal with unpleasant, angry, or rude people.

  9. Making repetitive motions

    84% Important

    Spend time making repetitive motions.

  10. Repeating same tasks

    83% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  11. Physically close to people

    79% Important

    Work physically close to other people.

  12. Face-to-face discussions

    77% Important

    Talk with people face-to-face.

  13. Contact with the public

    75% Important

    Work with customers or the public.

  14. Using your hands to handle, control, or feel

    71% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  15. Unstructured work

    67% Important

    Have freedom to decide on tasks, priorities, and goals.

  16. Frequent decision making

    65% Important

    Frequently make decisions that impact other people.

  17. Freedom to make decisions

    64% Important

    Have freedom to make decision on your own.

  18. Loud or uncomfortable sounds

    63% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  19. Impact of decisions

    62% Important

    Make decisions that have a large impact on other people.

  20. Electronic mail

    59% Important

    Use electronic mail.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    81% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    71% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    52% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    86% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    67% Important

    Working with people. Helping or providing service to others.

  4. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4111.00 - Interviewers, Except Eligibility and Loan.
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