ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Keyboard Operators

ANZSCO ID 5321

Overview

All Keyboard Operators

  • $1,035 Weekly Pay
  • Stable Future Growth
  • 64,200 workers Employment Size
  • Lower skill Skill level rating
  • 53% Full-Time Full-Time Share
  • 40 hours Average full-time
  • 42 years Average age
  • 84% female Gender Share

Keyboard Operators input and process text and data, and prepare, edit and generate documents for storage, processing, publication and transmission.

You can work as a Keyboard Operator without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as secretarial and clerical studies, keyboarding, business and management and information technology.

Tasks
  • entering data and codes required to process information
  • retrieving, confirming and updating data in storage and keeping records of data input
  • taking verbatim records of proceedings in rapid shorthand using computerised equipment and shorthand-writing machines
  • transcribing information recorded in shorthand and on sound recording equipment, and proofreading and correcting copy
  • reading portions of transcripts during trials and other proceedings on request of Judges and other officials
  • reproducing the spoken word, environmental sounds and song lyrics as captions for television programming, and the deaf and hearing impaired
  • preparing reports, letters and similar material for publication and electronic transmission
  • sorting outgoing material and preparing documents for transmission

Prospects

Pathways

You can work as a Keyboard Operator without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as secretarial and clerical studies, keyboarding, business and management and information technology.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Business Services VET training pathways.

Skills & Knowledge

Employers look for Keyboard Operators who are accurate, pay attention to detail and have strong computer literacy.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    80% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and personal service

    64% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Computers and electronics

    58% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. English language

    49% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Mathematics

    45% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Administration and management

    41% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Economics and accounting

    39% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  8. Education and training

    33% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  9. Law and government

    31% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  10. Personnel and human resources

    31% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  11. Sales and marketing

    28% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  12. Transportation

    28% Skill level

    Moving people or goods by air, rail, sea, or road.

  13. Public safety and security

    24% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Communications and media

    20% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  15. Production and processing

    17% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  16. Psychology

    15% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  17. Mechanical

    11% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  18. Telecommunications

    10% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Technical design

    9% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  20. Sociology and anthropology

    4% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    52% Skill level

    Reading work related information.

  2. Active listening

    46% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Critical thinking

    45% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Speaking

    43% Skill level

    Talking to others.

  5. Time management

    41% Skill level

    Managing your own and other peoples' time to get work done.

  6. Writing

    39% Skill level

    Writing things for co-workers or customers.

  7. Judgment and decision making

    37% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  8. Social perceptiveness

    37% Skill level

    Understanding why people react the way they do.

  9. Instructing

    37% Skill level

    Teaching people how to do something.

  10. Complex problem solving

    36% Skill level

    Noticing a problem and figuring out the best way to solve it.

  11. Monitoring

    34% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Learning strategies

    34% Skill level

    Figuring out the best way to teach or learn something new.

  13. Management of personnel resources

    34% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  14. Active learning

    30% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Coordination with others

    30% Skill level

    Being adaptable and coordinating work with other people.

  16. Mathematics

    30% Skill level

    Using maths to solve problems.

  17. Serving others

    30% Skill level

    Looking for ways to help people.

  18. Negotiation

    27% Skill level

    Bringing people together and trying to sort out their differences.

  19. Persuasion

    27% Skill level

    Talking people into changing their minds or their behaviour.

  20. Quality control analysis

    18% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    61% Skill level

    See details that are up-close (within a few feet).

  2. Wrist-finger speed

    55% Skill level

    Make fast, simple, repeated movements of the fingers, hands, and wrists.

  3. Speech recognition

    52% Skill level

    Identify and understand the speech of another person.

  4. Finger dexterity

    50% Skill level

    Put together small parts with your fingers.

  5. Flexibility of closure

    46% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  6. Oral comprehension

    46% Skill level

    Listen to and understand what people say.

  7. Written comprehension

    45% Skill level

    Read and understand written information.

  8. Oral expression

    45% Skill level

    Communicate by speaking.

  9. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  11. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  12. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  13. Far vision

    41% Skill level

    See details that are far away.

  14. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  15. Problem spotting

    39% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  16. Speech clarity

    39% Skill level

    Speak clearly so others can understand you.

  17. Speed of recognition

    39% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  18. Perceptual speed

    38% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  19. Written expression

    36% Skill level

    Write in a way that people can understand.

  20. Multitasking

    34% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Collecting and organising information

    72% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  2. Documenting or recording information

    69% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  3. Researching and investigating

    68% Skill level

    Looking for, getting and understanding different kinds of information.

  4. Building good relationships

    68% Skill level

    Building good working relationships and keeping them over time.

  5. Communicating within a team

    65% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Looking for changes over time

    64% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  7. Keeping your knowledge up-to-date

    58% Skill level

    Keeping up-to-date with technology and new ideas.

  8. Planning and prioritising work

    53% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  9. Working with computers

    50% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  10. Monitoring people, processes and things

    50% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  11. Making sense of information and ideas

    45% Skill level

    Looking at, working with, and understanding data or information.

  12. Making decisions and solving problems

    42% Skill level

    Using information to work out the best solution and solve problems.

  13. Estimating amounts, costs and resources

    41% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  14. Thinking creatively

    38% Skill level

    Using your own ideas for developing, designing, or creating something new.

  15. Explaining things to people

    35% Skill level

    Helping people to understand and use information.

  16. Helping and caring for others

    34% Skill level

    Providing personal assistance, medical attention, or emotional support.

  17. Negotiating and resolving conflicts

    34% Skill level

    Handling complaints and disagreements, and negotiating with people.

  18. Training and teaching others

    31% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  19. Checking compliance with standards

    30% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  20. Scheduling work and activities

    23% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9021.00 - Data Entry Keyers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Being exact or accurate

    93% Important

    Be very exact or highly accurate.

  2. Spend time sitting

    92% Important

    Spend time sitting at work.

  3. Face-to-face discussions

    91% Important

    Talk with people face-to-face.

  4. Telephone

    90% Important

    Talk on the telephone.

  5. Contact with people

    87% Important

    Have contact with people by telephone, face-to-face, or any other way.

  6. Repeating same tasks

    86% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  7. Freedom to make decisions

    84% Important

    Have freedom to make decision on your own.

  8. Unstructured work

    82% Important

    Have freedom to decide on tasks, priorities, and goals.

  9. Time pressure

    77% Important

    Work to strict deadlines.

  10. Teamwork

    75% Important

    Work with people in a group or team.

  11. Indoors, heat controlled

    74% Important

    Work indoors with access to heating or cooling.

  12. Lead or coordinate a team

    73% Important

    Lead others to do work activities.

  13. Responsible for outcomes

    71% Important

    Take responsibility for the results of other people's work.

  14. Contact with the public

    71% Important

    Work with customers or the public.

  15. Impact of decisions

    70% Important

    Make decisions that have a large impact on other people.

  16. Competition

    68% Important

    Compete with others, or be aware of competitive pressures.

  17. Using your hands to handle, control, or feel

    67% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  18. Frequent decision making

    67% Important

    Frequently make decisions that impact other people.

  19. Making repetitive motions

    66% Important

    Spend time making repetitive motions.

  20. Automation of tasks

    64% Important

    Do tasks that are mostly automated.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Relationships

    52% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Working conditions

    40% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    29% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Independence

    29% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Recognition

    24% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    62% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    48% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Analytical

    38% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Helping

    14% Important

    Working with people. Helping or providing service to others.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9021.00 - Data Entry Keyers.

All Keyboard Operators

  • $1,035 Weekly Pay
  • Stable Future Growth
  • 64,200 workers Employment Size
  • Lower skill Skill level rating
  • 53% Full-Time Full-Time Share
  • 40 hours Average full-time
  • 42 years Average age
  • 84% female Gender Share

Keyboard Operators input and process text and data, and prepare, edit and generate documents for storage, processing, publication and transmission.

You can work as a Keyboard Operator without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as secretarial and clerical studies, keyboarding, business and management and information technology.

Tasks
  • entering data and codes required to process information
  • retrieving, confirming and updating data in storage and keeping records of data input
  • taking verbatim records of proceedings in rapid shorthand using computerised equipment and shorthand-writing machines
  • transcribing information recorded in shorthand and on sound recording equipment, and proofreading and correcting copy
  • reading portions of transcripts during trials and other proceedings on request of Judges and other officials
  • reproducing the spoken word, environmental sounds and song lyrics as captions for television programming, and the deaf and hearing impaired
  • preparing reports, letters and similar material for publication and electronic transmission
  • sorting outgoing material and preparing documents for transmission

You can work as a Keyboard Operator without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as secretarial and clerical studies, keyboarding, business and management and information technology.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Business Services VET training pathways.

Employers look for Keyboard Operators who are accurate, pay attention to detail and have strong computer literacy.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    80% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and personal service

    64% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Computers and electronics

    58% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. English language

    49% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Mathematics

    45% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Administration and management

    41% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Economics and accounting

    39% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  8. Education and training

    33% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  9. Law and government

    31% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  10. Personnel and human resources

    31% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  11. Sales and marketing

    28% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  12. Transportation

    28% Skill level

    Moving people or goods by air, rail, sea, or road.

  13. Public safety and security

    24% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Communications and media

    20% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  15. Production and processing

    17% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  16. Psychology

    15% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  17. Mechanical

    11% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  18. Telecommunications

    10% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Technical design

    9% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  20. Sociology and anthropology

    4% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    52% Skill level

    Reading work related information.

  2. Active listening

    46% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Critical thinking

    45% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Speaking

    43% Skill level

    Talking to others.

  5. Time management

    41% Skill level

    Managing your own and other peoples' time to get work done.

  6. Writing

    39% Skill level

    Writing things for co-workers or customers.

  7. Judgment and decision making

    37% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  8. Social perceptiveness

    37% Skill level

    Understanding why people react the way they do.

  9. Instructing

    37% Skill level

    Teaching people how to do something.

  10. Complex problem solving

    36% Skill level

    Noticing a problem and figuring out the best way to solve it.

  11. Monitoring

    34% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Learning strategies

    34% Skill level

    Figuring out the best way to teach or learn something new.

  13. Management of personnel resources

    34% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  14. Active learning

    30% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Coordination with others

    30% Skill level

    Being adaptable and coordinating work with other people.

  16. Mathematics

    30% Skill level

    Using maths to solve problems.

  17. Serving others

    30% Skill level

    Looking for ways to help people.

  18. Negotiation

    27% Skill level

    Bringing people together and trying to sort out their differences.

  19. Persuasion

    27% Skill level

    Talking people into changing their minds or their behaviour.

  20. Quality control analysis

    18% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    61% Skill level

    See details that are up-close (within a few feet).

  2. Wrist-finger speed

    55% Skill level

    Make fast, simple, repeated movements of the fingers, hands, and wrists.

  3. Speech recognition

    52% Skill level

    Identify and understand the speech of another person.

  4. Finger dexterity

    50% Skill level

    Put together small parts with your fingers.

  5. Flexibility of closure

    46% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  6. Oral comprehension

    46% Skill level

    Listen to and understand what people say.

  7. Written comprehension

    45% Skill level

    Read and understand written information.

  8. Oral expression

    45% Skill level

    Communicate by speaking.

  9. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  11. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  12. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  13. Far vision

    41% Skill level

    See details that are far away.

  14. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  15. Problem spotting

    39% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  16. Speech clarity

    39% Skill level

    Speak clearly so others can understand you.

  17. Speed of recognition

    39% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  18. Perceptual speed

    38% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  19. Written expression

    36% Skill level

    Write in a way that people can understand.

  20. Multitasking

    34% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Collecting and organising information

    72% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  2. Documenting or recording information

    69% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  3. Researching and investigating

    68% Skill level

    Looking for, getting and understanding different kinds of information.

  4. Building good relationships

    68% Skill level

    Building good working relationships and keeping them over time.

  5. Communicating within a team

    65% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Looking for changes over time

    64% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  7. Keeping your knowledge up-to-date

    58% Skill level

    Keeping up-to-date with technology and new ideas.

  8. Planning and prioritising work

    53% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  9. Working with computers

    50% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  10. Monitoring people, processes and things

    50% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  11. Making sense of information and ideas

    45% Skill level

    Looking at, working with, and understanding data or information.

  12. Making decisions and solving problems

    42% Skill level

    Using information to work out the best solution and solve problems.

  13. Estimating amounts, costs and resources

    41% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  14. Thinking creatively

    38% Skill level

    Using your own ideas for developing, designing, or creating something new.

  15. Explaining things to people

    35% Skill level

    Helping people to understand and use information.

  16. Helping and caring for others

    34% Skill level

    Providing personal assistance, medical attention, or emotional support.

  17. Negotiating and resolving conflicts

    34% Skill level

    Handling complaints and disagreements, and negotiating with people.

  18. Training and teaching others

    31% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  19. Checking compliance with standards

    30% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  20. Scheduling work and activities

    23% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9021.00 - Data Entry Keyers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Being exact or accurate

    93% Important

    Be very exact or highly accurate.

  2. Spend time sitting

    92% Important

    Spend time sitting at work.

  3. Face-to-face discussions

    91% Important

    Talk with people face-to-face.

  4. Telephone

    90% Important

    Talk on the telephone.

  5. Contact with people

    87% Important

    Have contact with people by telephone, face-to-face, or any other way.

  6. Repeating same tasks

    86% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  7. Freedom to make decisions

    84% Important

    Have freedom to make decision on your own.

  8. Unstructured work

    82% Important

    Have freedom to decide on tasks, priorities, and goals.

  9. Time pressure

    77% Important

    Work to strict deadlines.

  10. Teamwork

    75% Important

    Work with people in a group or team.

  11. Indoors, heat controlled

    74% Important

    Work indoors with access to heating or cooling.

  12. Lead or coordinate a team

    73% Important

    Lead others to do work activities.

  13. Responsible for outcomes

    71% Important

    Take responsibility for the results of other people's work.

  14. Contact with the public

    71% Important

    Work with customers or the public.

  15. Impact of decisions

    70% Important

    Make decisions that have a large impact on other people.

  16. Competition

    68% Important

    Compete with others, or be aware of competitive pressures.

  17. Using your hands to handle, control, or feel

    67% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  18. Frequent decision making

    67% Important

    Frequently make decisions that impact other people.

  19. Making repetitive motions

    66% Important

    Spend time making repetitive motions.

  20. Automation of tasks

    64% Important

    Do tasks that are mostly automated.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Relationships

    52% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Working conditions

    40% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    29% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Independence

    29% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Recognition

    24% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    62% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    48% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Analytical

    38% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Helping

    14% Important

    Working with people. Helping or providing service to others.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9021.00 - Data Entry Keyers.
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