Overview
All Licensed Club Managers
-
$1,153 Weekly Pay
-
Stable Future Growth
-
7,100 workers Employment Size
-
High skill Skill level rating
-
83% Full-Time Full-Time Share
-
45 hours Average full-time
-
42 years Average age
-
43% female Gender Share
Licensed Club Managers organise and control the operations of licensed clubs to provide food, beverages, gaming, entertainment, sporting and other amenities for members.
Also known as: Club Licensee.
Specialisations: Gaming Manager, Nightclub Manager.
You usually need industry and management experience to work as a Licensed Club Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in hospitality or business management may be useful.
Tasks
- planning and supervising bar, restaurant and function services
- planning, booking and supervising sporting, gaming and entertainment activities
- supervising security arrangements and property maintenance
- arranging member subscriptions
- observing liquor, gaming, health and other laws and regulations
- ensuring compliance with occupational health and safety regulations
- compiling and organising distribution of newsletters and other information to keep members informed of forthcoming events and facilities available
- assessing and reviewing member satisfaction and preferences
- liaising with community groups sponsored and assisted by the club
- selecting, training and supervising staff
Prospects
There were 7,100 Licensed Club Managers in 2020. The number of workers:
- fell over the past 5 years
- is expected to stay about the same over the next five years
- is likely to reach 7,200 by 2025.
Source: ABS Labour Force Survey, seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025. The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment Snapshot
- Size: This is a small occupation.
- Location: Licensed Club Managers work in many parts of Australia. New South Wales has a large share of workers.
- Industries: Most work in Accommodation and Food Services; Arts and Recreation Services; and Other Services.
- Earnings: Full-time workers on an adult wage earn around $1,153 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Most work full-time (83%, much higher than the average of 66%).
- Hours: Full-time workers spend around 45 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 42 years (compared to the average of 40 years).
- Gender: 43% of workers are female (compared to the average of 48%).
Employment Outlook
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You usually need industry and management experience to work as a Licensed Club Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in hospitality or business management may be useful.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.
Skills & Knowledge
Employers look for Licensed Club Managers who provide good customer service, can communicate clearly and have strong people skills.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Skills
Skills can be improved through training or experience.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Speaking
Talking to others.
-
Time management
Managing your own and other peoples' time to get work done.
-
Reading comprehension
Reading work related information.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Serving others
Looking for ways to help people.
-
Social perceptiveness
Understanding why people react the way they do.
-
Instructing
Teaching people how to do something.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Writing
Writing things for co-workers or customers.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Mathematics
Using maths to solve problems.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
Abilities
Workers use these physical and mental abilities.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Oral comprehension
Listen to and understand what people say.
-
Oral expression
Communicate by speaking.
-
Far vision
See details that are far away.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Speech recognition
Identify and understand the speech of another person.
-
Written comprehension
Read and understand written information.
-
Selective attention
Pay attention to something without being distracted.
-
Speech clarity
Speak clearly so others can understand you.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Written expression
Write in a way that people can understand.
-
Near vision
See details that are up-close (within a few feet).
-
Categorising
Come up with different ways of grouping things.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Working with numbers
Add, subtract, multiply, or divide.
-
Mathematics
Choose the right maths method or formula to solve a problem.
-
Multitasking
Do two or more things at the same time.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Speed of recognition
Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.
Activities
These are kinds of activities workers regularly do in this job.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Managing payments and orders
Monitoring and controlling resources and the spending of money.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9071.00 - Gaming Managers.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Face-to-face discussions
Talk with people face-to-face.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Electronic mail
Use electronic mail.
-
Telephone
Talk on the telephone.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Teamwork
Work with people in a group or team.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Lead or coordinate a team
Lead others to do work activities.
-
Being exact or accurate
Be very exact or highly accurate.
-
Conflict situations
Deal with conflict or disagreements.
-
Contact with the public
Work with customers or the public.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Time pressure
Work to strict deadlines.
-
Physically close to people
Work physically close to other people.
-
Letters and memos
Write letters and memos.
-
Health and safety of others
Take responsibility for the health and safety of others.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Helping
Working with people. Helping or providing service to others.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9071.00 - Gaming Managers.
All Licensed Club Managers
-
$1,153 Weekly Pay
-
Stable Future Growth
-
7,100 workers Employment Size
-
High skill Skill level rating
-
83% Full-Time Full-Time Share
-
45 hours Average full-time
-
42 years Average age
-
43% female Gender Share
Licensed Club Managers organise and control the operations of licensed clubs to provide food, beverages, gaming, entertainment, sporting and other amenities for members.
Also known as: Club Licensee.
Specialisations: Gaming Manager, Nightclub Manager.
You usually need industry and management experience to work as a Licensed Club Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in hospitality or business management may be useful.
Tasks
- planning and supervising bar, restaurant and function services
- planning, booking and supervising sporting, gaming and entertainment activities
- supervising security arrangements and property maintenance
- arranging member subscriptions
- observing liquor, gaming, health and other laws and regulations
- ensuring compliance with occupational health and safety regulations
- compiling and organising distribution of newsletters and other information to keep members informed of forthcoming events and facilities available
- assessing and reviewing member satisfaction and preferences
- liaising with community groups sponsored and assisted by the club
- selecting, training and supervising staff
There were 7,100 Licensed Club Managers in 2020. The number of workers:
- fell over the past 5 years
- is expected to stay about the same over the next five years
- is likely to reach 7,200 by 2025.
Source: ABS Labour Force Survey, seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025. The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment Snapshot
- Size: This is a small occupation.
- Location: Licensed Club Managers work in many parts of Australia. New South Wales has a large share of workers.
- Industries: Most work in Accommodation and Food Services; Arts and Recreation Services; and Other Services.
- Earnings: Full-time workers on an adult wage earn around $1,153 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Most work full-time (83%, much higher than the average of 66%).
- Hours: Full-time workers spend around 45 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 42 years (compared to the average of 40 years).
- Gender: 43% of workers are female (compared to the average of 48%).
Employment Outlook
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You usually need industry and management experience to work as a Licensed Club Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in hospitality or business management may be useful.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.
Employers look for Licensed Club Managers who provide good customer service, can communicate clearly and have strong people skills.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Skills
Skills can be improved through training or experience.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Speaking
Talking to others.
-
Time management
Managing your own and other peoples' time to get work done.
-
Reading comprehension
Reading work related information.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Serving others
Looking for ways to help people.
-
Social perceptiveness
Understanding why people react the way they do.
-
Instructing
Teaching people how to do something.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Writing
Writing things for co-workers or customers.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Mathematics
Using maths to solve problems.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
Abilities
Workers use these physical and mental abilities.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Oral comprehension
Listen to and understand what people say.
-
Oral expression
Communicate by speaking.
-
Far vision
See details that are far away.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Speech recognition
Identify and understand the speech of another person.
-
Written comprehension
Read and understand written information.
-
Selective attention
Pay attention to something without being distracted.
-
Speech clarity
Speak clearly so others can understand you.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Written expression
Write in a way that people can understand.
-
Near vision
See details that are up-close (within a few feet).
-
Categorising
Come up with different ways of grouping things.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Working with numbers
Add, subtract, multiply, or divide.
-
Mathematics
Choose the right maths method or formula to solve a problem.
-
Multitasking
Do two or more things at the same time.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Speed of recognition
Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.
Activities
These are kinds of activities workers regularly do in this job.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Managing payments and orders
Monitoring and controlling resources and the spending of money.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9071.00 - Gaming Managers.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Face-to-face discussions
Talk with people face-to-face.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Electronic mail
Use electronic mail.
-
Telephone
Talk on the telephone.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Teamwork
Work with people in a group or team.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Lead or coordinate a team
Lead others to do work activities.
-
Being exact or accurate
Be very exact or highly accurate.
-
Conflict situations
Deal with conflict or disagreements.
-
Contact with the public
Work with customers or the public.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Time pressure
Work to strict deadlines.
-
Physically close to people
Work physically close to other people.
-
Letters and memos
Write letters and memos.
-
Health and safety of others
Take responsibility for the health and safety of others.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Helping
Working with people. Helping or providing service to others.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9071.00 - Gaming Managers.