ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Production Clerks

ANZSCO ID 591112

Overview

All Purchasing and Supply Logistics Clerks

  • $1,251 Weekly Pay
  • Stable Future Growth

Production Clerks

  • 4,500 workers Employment Size
  • Lower skill Skill level rating
  • 84% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 40 years Average age
  • 53% female Gender Share

Production Clerks record and coordinate the flow of work and materials between departments, examine orders for goods, and prepare production schedules.

Also known as: Production Recorder or Schedule Clerk.

Specialisations: Delivery Clerk, Logistics Clerk.

You can work as a Production Clerk without formal qualifications, however, a formal qualification in transport, logistics or warehousing operations may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • Examines orders and compiles data for production schedules.
  • Checks inventories and prepares delivery schedules.
  • Examines containers to ensure that they are filled, and records quantities.
  • Investigates and identifies supply sources and prepares and processes purchase orders.
  • Counts incoming stock and reconciles it with requisitions, and updates inventory and stock location records.

Prospects

Pathways

You can work as a Production Clerk without formal qualifications, however, a formal qualification in transport, logistics or warehousing operations may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Skills & Knowledge

Employers look for Purchasing and Supply Logistics Clerks who interact well with others, are organised, trustworthy and responsible.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Production and processing

    64% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  2. Administration and management

    59% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  3. Mathematics

    59% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Customer and personal service

    56% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Clerical

    55% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Education and training

    54% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. English language

    49% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  8. Computers and electronics

    45% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  9. Mechanical

    38% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  10. Personnel and human resources

    34% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  11. Engineering and technology

    32% Skill level

    Use engineering, science and technology to design and produce goods and services.

  12. Technical design

    31% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  13. Psychology

    31% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  14. Economics and accounting

    30% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  15. Public safety and security

    28% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  16. Sales and marketing

    28% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  17. Transportation

    22% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Communications and media

    22% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  19. Law and government

    19% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  20. Physics

    19% Skill level

    The physical laws of matter, motion and energy, and how they interact through space and time.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    57% Skill level

    Reading work related information.

  2. Critical thinking

    55% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  3. Active listening

    54% Skill level

    Listening to others, not interrupting, and asking good questions.

  4. Monitoring

    50% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  5. Speaking

    48% Skill level

    Talking to others.

  6. Time management

    46% Skill level

    Managing your own and other peoples' time to get work done.

  7. Coordination with others

    45% Skill level

    Being adaptable and coordinating work with other people.

  8. Writing

    45% Skill level

    Writing things for co-workers or customers.

  9. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Judgment and decision making

    43% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Persuasion

    43% Skill level

    Talking people into changing their minds or their behaviour.

  12. Negotiation

    41% Skill level

    Bringing people together and trying to sort out their differences.

  13. Serving others

    41% Skill level

    Looking for ways to help people.

  14. Social perceptiveness

    41% Skill level

    Understanding why people react the way they do.

  15. Active learning

    41% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  16. Systems analysis

    39% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  17. Learning strategies

    36% Skill level

    Figuring out the best way to teach or learn something new.

  18. Mathematics

    36% Skill level

    Using maths to solve problems.

  19. Management of personnel resources

    34% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Systems evaluation

    30% Skill level

    Measuring how well a system is working and how to improve it.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Oral expression

    57% Skill level

    Communicate by speaking.

  3. Near vision

    54% Skill level

    See details that are up-close (within a few feet).

  4. Written comprehension

    54% Skill level

    Read and understand written information.

  5. Problem spotting

    52% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  6. Deductive reasoning

    52% Skill level

    Use general rules to find answers or solve problems logically.

  7. Written expression

    50% Skill level

    Write in a way that people can understand.

  8. Sorting or ordering

    50% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Inductive reasoning

    46% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  10. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  11. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  12. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  13. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

  14. Brainstorming

    41% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  15. Perceptual speed

    41% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  16. Working with numbers

    41% Skill level

    Add, subtract, multiply, or divide.

  17. Far vision

    39% Skill level

    See details that are far away.

  18. Originality

    39% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  19. Visualization

    37% Skill level

    Imagine how something will look after it is moved around or changed.

  20. Mathematics

    36% Skill level

    Choose the right maths method or formula to solve a problem.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    69% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Collecting and organising information

    62% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  3. Monitoring people, processes and things

    62% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  4. Communicating within a team

    61% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Building good relationships

    61% Skill level

    Building good working relationships and keeping them over time.

  6. Keeping your knowledge up-to-date

    60% Skill level

    Keeping up-to-date with technology and new ideas.

  7. Scheduling work and activities

    60% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  8. Working with computers

    59% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  9. Making decisions and solving problems

    59% Skill level

    Using information to work out the best solution and solve problems.

  10. Looking for changes over time

    58% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  11. Making sense of information and ideas

    58% Skill level

    Looking at, working with, and understanding data or information.

  12. Researching and investigating

    55% Skill level

    Looking for, getting and understanding different kinds of information.

  13. Assessing and evaluating things

    54% Skill level

    Working out the value, importance, or quality of things, services or people.

  14. Thinking creatively

    54% Skill level

    Using your own ideas for developing, designing, or creating something new.

  15. Checking for errors or defects

    53% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  16. Checking compliance with standards

    52% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  17. Managing payments and orders

    52% Skill level

    Monitoring and controlling resources and the spending of money.

  18. Estimating amounts, costs and resources

    50% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  19. Documenting or recording information

    48% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Training and teaching others

    42% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5061.00 - Production, Planning, and Expediting Clerks.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    98% Important

    Talk on the telephone.

  2. Contact with people

    94% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Face-to-face discussions

    94% Important

    Talk with people face-to-face.

  4. Teamwork

    92% Important

    Work with people in a group or team.

  5. Electronic mail

    91% Important

    Use electronic mail.

  6. Time pressure

    89% Important

    Work to strict deadlines.

  7. Being exact or accurate

    89% Important

    Be very exact or highly accurate.

  8. Frequent decision making

    84% Important

    Frequently make decisions that impact other people.

  9. Unstructured work

    84% Important

    Have freedom to decide on tasks, priorities, and goals.

  10. Freedom to make decisions

    84% Important

    Have freedom to make decision on your own.

  11. Indoors, heat controlled

    83% Important

    Work indoors with access to heating or cooling.

  12. Wear common protective or safety equipment

    81% Important

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  13. Lead or coordinate a team

    80% Important

    Lead others to do work activities.

  14. Responsible for outcomes

    77% Important

    Take responsibility for the results of other people's work.

  15. Impact of decisions

    75% Important

    Make decisions that have a large impact on other people.

  16. Repeating same tasks

    75% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  17. Loud or uncomfortable sounds

    70% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  18. Letters and memos

    67% Important

    Write letters and memos.

  19. Conflict situations

    66% Important

    Deal with conflict or disagreements.

  20. Exposure to contaminants

    64% Important

    Be exposed to pollutants, gases, dust or odours.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Working conditions

    64% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  5. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    43% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    95% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Practical

    38% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Analytical

    24% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Helping

    24% Important

    Working with people. Helping or providing service to others.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5061.00 - Production, Planning, and Expediting Clerks.

All Purchasing and Supply Logistics Clerks

  • $1,251 Weekly Pay
  • Stable Future Growth

Production Clerks

  • 4,500 workers Employment Size
  • Lower skill Skill level rating
  • 84% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 40 years Average age
  • 53% female Gender Share

Production Clerks record and coordinate the flow of work and materials between departments, examine orders for goods, and prepare production schedules.

Also known as: Production Recorder or Schedule Clerk.

Specialisations: Delivery Clerk, Logistics Clerk.

You can work as a Production Clerk without formal qualifications, however, a formal qualification in transport, logistics or warehousing operations may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • Examines orders and compiles data for production schedules.
  • Checks inventories and prepares delivery schedules.
  • Examines containers to ensure that they are filled, and records quantities.
  • Investigates and identifies supply sources and prepares and processes purchase orders.
  • Counts incoming stock and reconciles it with requisitions, and updates inventory and stock location records.

You can work as a Production Clerk without formal qualifications, however, a formal qualification in transport, logistics or warehousing operations may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Employers look for Purchasing and Supply Logistics Clerks who interact well with others, are organised, trustworthy and responsible.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Production and processing

    64% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  2. Administration and management

    59% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  3. Mathematics

    59% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Customer and personal service

    56% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Clerical

    55% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Education and training

    54% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. English language

    49% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  8. Computers and electronics

    45% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  9. Mechanical

    38% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  10. Personnel and human resources

    34% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  11. Engineering and technology

    32% Skill level

    Use engineering, science and technology to design and produce goods and services.

  12. Technical design

    31% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  13. Psychology

    31% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  14. Economics and accounting

    30% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  15. Public safety and security

    28% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  16. Sales and marketing

    28% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  17. Transportation

    22% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Communications and media

    22% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  19. Law and government

    19% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  20. Physics

    19% Skill level

    The physical laws of matter, motion and energy, and how they interact through space and time.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    57% Skill level

    Reading work related information.

  2. Critical thinking

    55% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  3. Active listening

    54% Skill level

    Listening to others, not interrupting, and asking good questions.

  4. Monitoring

    50% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  5. Speaking

    48% Skill level

    Talking to others.

  6. Time management

    46% Skill level

    Managing your own and other peoples' time to get work done.

  7. Coordination with others

    45% Skill level

    Being adaptable and coordinating work with other people.

  8. Writing

    45% Skill level

    Writing things for co-workers or customers.

  9. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Judgment and decision making

    43% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Persuasion

    43% Skill level

    Talking people into changing their minds or their behaviour.

  12. Negotiation

    41% Skill level

    Bringing people together and trying to sort out their differences.

  13. Serving others

    41% Skill level

    Looking for ways to help people.

  14. Social perceptiveness

    41% Skill level

    Understanding why people react the way they do.

  15. Active learning

    41% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  16. Systems analysis

    39% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  17. Learning strategies

    36% Skill level

    Figuring out the best way to teach or learn something new.

  18. Mathematics

    36% Skill level

    Using maths to solve problems.

  19. Management of personnel resources

    34% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Systems evaluation

    30% Skill level

    Measuring how well a system is working and how to improve it.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Oral expression

    57% Skill level

    Communicate by speaking.

  3. Near vision

    54% Skill level

    See details that are up-close (within a few feet).

  4. Written comprehension

    54% Skill level

    Read and understand written information.

  5. Problem spotting

    52% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  6. Deductive reasoning

    52% Skill level

    Use general rules to find answers or solve problems logically.

  7. Written expression

    50% Skill level

    Write in a way that people can understand.

  8. Sorting or ordering

    50% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Inductive reasoning

    46% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  10. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  11. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  12. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  13. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

  14. Brainstorming

    41% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  15. Perceptual speed

    41% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  16. Working with numbers

    41% Skill level

    Add, subtract, multiply, or divide.

  17. Far vision

    39% Skill level

    See details that are far away.

  18. Originality

    39% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  19. Visualization

    37% Skill level

    Imagine how something will look after it is moved around or changed.

  20. Mathematics

    36% Skill level

    Choose the right maths method or formula to solve a problem.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    69% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Collecting and organising information

    62% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  3. Monitoring people, processes and things

    62% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  4. Communicating within a team

    61% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Building good relationships

    61% Skill level

    Building good working relationships and keeping them over time.

  6. Keeping your knowledge up-to-date

    60% Skill level

    Keeping up-to-date with technology and new ideas.

  7. Scheduling work and activities

    60% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  8. Working with computers

    59% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  9. Making decisions and solving problems

    59% Skill level

    Using information to work out the best solution and solve problems.

  10. Looking for changes over time

    58% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  11. Making sense of information and ideas

    58% Skill level

    Looking at, working with, and understanding data or information.

  12. Researching and investigating

    55% Skill level

    Looking for, getting and understanding different kinds of information.

  13. Assessing and evaluating things

    54% Skill level

    Working out the value, importance, or quality of things, services or people.

  14. Thinking creatively

    54% Skill level

    Using your own ideas for developing, designing, or creating something new.

  15. Checking for errors or defects

    53% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  16. Checking compliance with standards

    52% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  17. Managing payments and orders

    52% Skill level

    Monitoring and controlling resources and the spending of money.

  18. Estimating amounts, costs and resources

    50% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  19. Documenting or recording information

    48% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Training and teaching others

    42% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5061.00 - Production, Planning, and Expediting Clerks.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    98% Important

    Talk on the telephone.

  2. Contact with people

    94% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Face-to-face discussions

    94% Important

    Talk with people face-to-face.

  4. Teamwork

    92% Important

    Work with people in a group or team.

  5. Electronic mail

    91% Important

    Use electronic mail.

  6. Time pressure

    89% Important

    Work to strict deadlines.

  7. Being exact or accurate

    89% Important

    Be very exact or highly accurate.

  8. Frequent decision making

    84% Important

    Frequently make decisions that impact other people.

  9. Unstructured work

    84% Important

    Have freedom to decide on tasks, priorities, and goals.

  10. Freedom to make decisions

    84% Important

    Have freedom to make decision on your own.

  11. Indoors, heat controlled

    83% Important

    Work indoors with access to heating or cooling.

  12. Wear common protective or safety equipment

    81% Important

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  13. Lead or coordinate a team

    80% Important

    Lead others to do work activities.

  14. Responsible for outcomes

    77% Important

    Take responsibility for the results of other people's work.

  15. Impact of decisions

    75% Important

    Make decisions that have a large impact on other people.

  16. Repeating same tasks

    75% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  17. Loud or uncomfortable sounds

    70% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  18. Letters and memos

    67% Important

    Write letters and memos.

  19. Conflict situations

    66% Important

    Deal with conflict or disagreements.

  20. Exposure to contaminants

    64% Important

    Be exposed to pollutants, gases, dust or odours.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Working conditions

    64% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  5. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    43% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    95% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Practical

    38% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Analytical

    24% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Helping

    24% Important

    Working with people. Helping or providing service to others.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5061.00 - Production, Planning, and Expediting Clerks.
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