Overview
All Mail Sorters
-
$1,270 Weekly Pay
-
Decline Future Growth
Mail Clerks
-
2,900 workers Employment Size
-
Entry level Skill level rating
-
60% Full-Time Full-Time Share
-
40 hours Average full-time
-
47 years Average age
-
50% female Gender Share
Mail Clerks collect, sort and despatch mail within organisations.
You can work as a Mail Clerk without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as warehousing, distribution or business.
Tasks
- Receives and checks incoming mail and mail bags.
- Assists with the verification of registered and special articles.
- Operates mail processing equipment such as letter preparation lines, letter indexing and sorting equipment, multi-line optical character machines and bar-coding equipment.
- Performs manual sorting duties and prepares documentation for dispatching mail.
- Processes underpaid mail, bulk mail lodgements, express mail and other mail services.
- Investigates complaints regarding lost items.
Prospects
The number of Mail Clerks fell over 5 years:
from 3,600 in 2011 to 2,900 in 2016.
Caution: These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with caution.
- Size: This is a very small occupation.
- Location: Mail Clerks work in many regions of Australia.
- Industries: Most work in Transport, Postal and Warehousing; Financial and Insurance Services; and Public Administration and Safety.
- Full-time: More than half work full-time (60%, similar to the average of 66%), but there are many opportunities to work part-time.
- Hours: Full-time workers spend around 40 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 47 years (compared to the average of 40 years). Many workers are 45 years or older (55%).
- Gender: 50% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You can work as a Mail Clerk without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as warehousing, distribution or business.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Transport and Logistics Training Package VET training pathways.
Skills & Knowledge
Employers look for Mail Sorters who are efficient, reliable and have a good work ethic.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Geography
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
Skills
Skills can be improved through training or experience.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Operation and control
Controlling equipment or systems.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Speaking
Talking to others.
-
Writing
Writing things for co-workers or customers.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Reading comprehension
Reading work related information.
-
Social perceptiveness
Understanding why people react the way they do.
-
Time management
Managing your own and other peoples' time to get work done.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
-
Mathematics
Using maths to solve problems.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Serving others
Looking for ways to help people.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Troubleshooting
Figuring out why a machine or system went wrong and working out what to do about it.
Abilities
Workers use these physical and mental abilities.
-
Near vision
See details that are up-close (within a few feet).
-
Finger dexterity
Put together small parts with your fingers.
-
Oral comprehension
Listen to and understand what people say.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
-
Oral expression
Communicate by speaking.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Written comprehension
Read and understand written information.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Speech recognition
Identify and understand the speech of another person.
-
Arm-hand steadiness
Keep your hand or arm steady.
-
Categorising
Come up with different ways of grouping things.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Speech clarity
Speak clearly so others can understand you.
-
Static strength
Lift, push, pull, or carry things.
-
Written expression
Write in a way that people can understand.
-
Selective attention
Pay attention to something without being distracted.
-
Trunk strength
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
-
Far vision
See details that are far away.
Activities
These are kinds of activities workers regularly do in this job.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Controlling equipment or machines
Operating machines or processes either directly or using controls (not including computers or vehicles).
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
-
Providing office support
Doing day-to-day office work such as filing and processing paperwork.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9051.00 - Mail Clerks and Mail Machine Operators, Except Postal Service.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Telephone
Talk on the telephone.
-
Electronic mail
Use electronic mail.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Face-to-face discussions
Talk with people face-to-face.
-
Being exact or accurate
Be very exact or highly accurate.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Teamwork
Work with people in a group or team.
-
Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
-
Time pressure
Work to strict deadlines.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Making repetitive motions
Spend time making repetitive motions.
-
Physically close to people
Work physically close to other people.
-
Spend time standing
Spend time standing at work.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Letters and memos
Write letters and memos.
-
Contact with the public
Work with customers or the public.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Helping
Working with people. Helping or providing service to others.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9051.00 - Mail Clerks and Mail Machine Operators, Except Postal Service.
All Mail Sorters
-
$1,270 Weekly Pay
-
Decline Future Growth
Mail Clerks
-
2,900 workers Employment Size
-
Entry level Skill level rating
-
60% Full-Time Full-Time Share
-
40 hours Average full-time
-
47 years Average age
-
50% female Gender Share
Mail Clerks collect, sort and despatch mail within organisations.
You can work as a Mail Clerk without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as warehousing, distribution or business.
Tasks
- Receives and checks incoming mail and mail bags.
- Assists with the verification of registered and special articles.
- Operates mail processing equipment such as letter preparation lines, letter indexing and sorting equipment, multi-line optical character machines and bar-coding equipment.
- Performs manual sorting duties and prepares documentation for dispatching mail.
- Processes underpaid mail, bulk mail lodgements, express mail and other mail services.
- Investigates complaints regarding lost items.
The number of Mail Clerks fell over 5 years:
from 3,600 in 2011 to 2,900 in 2016.
Caution: These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with caution.
- Size: This is a very small occupation.
- Location: Mail Clerks work in many regions of Australia.
- Industries: Most work in Transport, Postal and Warehousing; Financial and Insurance Services; and Public Administration and Safety.
- Full-time: More than half work full-time (60%, similar to the average of 66%), but there are many opportunities to work part-time.
- Hours: Full-time workers spend around 40 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 47 years (compared to the average of 40 years). Many workers are 45 years or older (55%).
- Gender: 50% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You can work as a Mail Clerk without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as warehousing, distribution or business.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Transport and Logistics Training Package VET training pathways.
Employers look for Mail Sorters who are efficient, reliable and have a good work ethic.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Geography
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
Skills
Skills can be improved through training or experience.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Operation and control
Controlling equipment or systems.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Speaking
Talking to others.
-
Writing
Writing things for co-workers or customers.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Reading comprehension
Reading work related information.
-
Social perceptiveness
Understanding why people react the way they do.
-
Time management
Managing your own and other peoples' time to get work done.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
-
Mathematics
Using maths to solve problems.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Serving others
Looking for ways to help people.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Troubleshooting
Figuring out why a machine or system went wrong and working out what to do about it.
Abilities
Workers use these physical and mental abilities.
-
Near vision
See details that are up-close (within a few feet).
-
Finger dexterity
Put together small parts with your fingers.
-
Oral comprehension
Listen to and understand what people say.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
-
Oral expression
Communicate by speaking.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Written comprehension
Read and understand written information.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Speech recognition
Identify and understand the speech of another person.
-
Arm-hand steadiness
Keep your hand or arm steady.
-
Categorising
Come up with different ways of grouping things.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Speech clarity
Speak clearly so others can understand you.
-
Static strength
Lift, push, pull, or carry things.
-
Written expression
Write in a way that people can understand.
-
Selective attention
Pay attention to something without being distracted.
-
Trunk strength
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
-
Far vision
See details that are far away.
Activities
These are kinds of activities workers regularly do in this job.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Controlling equipment or machines
Operating machines or processes either directly or using controls (not including computers or vehicles).
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
-
Providing office support
Doing day-to-day office work such as filing and processing paperwork.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9051.00 - Mail Clerks and Mail Machine Operators, Except Postal Service.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Telephone
Talk on the telephone.
-
Electronic mail
Use electronic mail.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Face-to-face discussions
Talk with people face-to-face.
-
Being exact or accurate
Be very exact or highly accurate.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Teamwork
Work with people in a group or team.
-
Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
-
Time pressure
Work to strict deadlines.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Making repetitive motions
Spend time making repetitive motions.
-
Physically close to people
Work physically close to other people.
-
Spend time standing
Spend time standing at work.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Letters and memos
Write letters and memos.
-
Contact with the public
Work with customers or the public.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Helping
Working with people. Helping or providing service to others.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9051.00 - Mail Clerks and Mail Machine Operators, Except Postal Service.