ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Overview

All Mail Sorters

  • $1,270 Weekly Pay
  • Decline Future Growth
  • 10,500 workers Employment Size
  • Entry level Skill level rating
  • 63% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 50 years Average age
  • 50% female Gender Share

Mail Sorters receive, sort and despatch mail in organisations and postal sorting centres.

You can work as a Mail Sorter without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as warehousing, distribution or business.

Tasks
  • receiving and checking incoming mail and mail bags
  • assisting with the verification of registered and special articles
  • operating mail processing equipment such as letter preparation lines, letter indexing and sorting equipment
  • performing manual sorting duties and preparing documentation for despatching mail
  • processing underpaid mail, bulk mail lodgements, express mail and other mail services
  • operating letter indexing and sorting machines, multi-line optical character machines and bar-coding equipment
  • investigating complaints regarding lost items

Prospects

Pathways

You can work as a Mail Sorter without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as warehousing, distribution or business.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Skills & Knowledge

Employers look for Mail Sorters who are efficient, reliable and have a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. English language

    33% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  2. Clerical

    29% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Administration and management

    25% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Transportation

    25% Skill level

    Moving people or goods by air, rail, sea, or road.

  5. Computers and electronics

    24% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  6. Production and processing

    21% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  7. Customer and personal service

    20% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  8. Public safety and security

    19% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  9. Education and training

    19% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Mathematics

    15% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  11. Communications and media

    15% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Geography

    14% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  13. Psychology

    13% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  14. Law and government

    12% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Economics and accounting

    11% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Sociology and anthropology

    10% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  17. Telecommunications

    10% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  18. Mechanical

    9% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  19. Personnel and human resources

    9% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  20. Therapy and counselling

    7% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

Skills

Skills can be improved through training or experience.

  1. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  2. Active listening

    39% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Monitoring

    39% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  4. Reading comprehension

    39% Skill level

    Reading work related information.

  5. Critical thinking

    37% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  6. Operation monitoring

    37% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  7. Speaking

    37% Skill level

    Talking to others.

  8. Time management

    36% Skill level

    Managing your own and other peoples' time to get work done.

  9. Operation and control

    34% Skill level

    Controlling equipment or systems.

  10. Social perceptiveness

    34% Skill level

    Understanding why people react the way they do.

  11. Instructing

    34% Skill level

    Teaching people how to do something.

  12. Judgment and decision making

    30% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  13. Learning strategies

    30% Skill level

    Figuring out the best way to teach or learn something new.

  14. Complex problem solving

    29% Skill level

    Noticing a problem and figuring out the best way to solve it.

  15. Active learning

    29% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  16. Quality control analysis

    27% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  17. Serving others

    27% Skill level

    Looking for ways to help people.

  18. Writing

    27% Skill level

    Writing things for co-workers or customers.

  19. Management of personnel resources

    27% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Systems analysis

    23% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    54% Skill level

    See details that are up-close (within a few feet).

  2. Static strength

    48% Skill level

    Lift, push, pull, or carry things.

  3. Manual dexterity

    46% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  4. Multilimb coordination

    46% Skill level

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

  5. Extent flexibility

    43% Skill level

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  6. Finger dexterity

    43% Skill level

    Put together small parts with your fingers.

  7. Oral comprehension

    43% Skill level

    Listen to and understand what people say.

  8. Oral expression

    43% Skill level

    Communicate by speaking.

  9. Trunk strength

    43% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  10. Control precision

    41% Skill level

    Quickly change the controls of a machine, car, truck or boat.

  11. Speech clarity

    39% Skill level

    Speak clearly so others can understand you.

  12. Speech recognition

    39% Skill level

    Identify and understand the speech of another person.

  13. Written comprehension

    39% Skill level

    Read and understand written information.

  14. Categorising

    37% Skill level

    Come up with different ways of grouping things.

  15. Perceptual speed

    37% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  16. Problem spotting

    37% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  17. Sorting or ordering

    37% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  18. Arm-hand steadiness

    36% Skill level

    Keep your hand or arm steady.

  19. Deductive reasoning

    36% Skill level

    Use general rules to find answers or solve problems logically.

  20. Inductive reasoning

    36% Skill level

    Use lots of detailed information to come up with answers or make general rules.

Activities

These are kinds of activities workers regularly do in this job.

  1. Handling and moving objects

    73% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  2. Building good relationships

    54% Skill level

    Building good working relationships and keeping them over time.

  3. Doing physically active work

    47% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  4. Communicating within a team

    45% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Controlling equipment or machines

    44% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  6. Coaching and developing others

    39% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  7. Assessing and evaluating things

    38% Skill level

    Working out the value, importance, or quality of things, services or people.

  8. Making decisions and solving problems

    37% Skill level

    Using information to work out the best solution and solve problems.

  9. Keeping your knowledge up-to-date

    35% Skill level

    Keeping up-to-date with technology and new ideas.

  10. Monitoring people, processes and things

    35% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  11. Looking for changes over time

    35% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  12. Training and teaching others

    32% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  13. Collecting and organising information

    32% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  14. Checking for errors or defects

    30% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  15. Researching and investigating

    30% Skill level

    Looking for, getting and understanding different kinds of information.

  16. Documenting or recording information

    28% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  17. Coordinating the work of a team

    28% Skill level

    Getting members of a group to work together to finish a task.

  18. Working with computers

    26% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  19. Checking compliance with standards

    26% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  20. Making sense of information and ideas

    23% Skill level

    Looking at, working with, and understanding data or information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5053.00 - Postal Service Mail Sorters, Processors, and Processing Machine Operators.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Indoors, heat controlled

    100% Important

    Work indoors with access to heating or cooling.

  2. Time pressure

    94% Important

    Work to strict deadlines.

  3. Making repetitive motions

    91% Important

    Spend time making repetitive motions.

  4. Using your hands to handle, control, or feel

    90% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  5. Loud or uncomfortable sounds

    88% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  6. Spend time standing

    86% Important

    Spend time standing at work.

  7. Face-to-face discussions

    85% Important

    Talk with people face-to-face.

  8. Exposure to contaminants

    82% Important

    Be exposed to pollutants, gases, dust or odours.

  9. Being exact or accurate

    81% Important

    Be very exact or highly accurate.

  10. Teamwork

    81% Important

    Work with people in a group or team.

  11. Pace of work set by equipment

    79% Important

    Pace of work depends on the speed of equipment or machinery.

  12. Contact with people

    76% Important

    Have contact with people by telephone, face-to-face, or any other way.

  13. Walking and running

    75% Important

    Spend time walking and running.

  14. Automation of tasks

    75% Important

    Do tasks that are mostly automated.

  15. Bending or twisting your body

    73% Important

    Spend time bending or twisting your body.

  16. Repeating same tasks

    73% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  17. Wear common protective or safety equipment

    72% Important

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  18. Physically close to people

    70% Important

    Work physically close to other people.

  19. Angry or unpleasant people

    69% Important

    Deal with unpleasant, angry, or rude people.

  20. Frequent decision making

    67% Important

    Frequently make decisions that impact other people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Working conditions

    40% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Independence

    33% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    33% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    19% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5053.00 - Postal Service Mail Sorters, Processors, and Processing Machine Operators.

All Mail Sorters

  • $1,270 Weekly Pay
  • Decline Future Growth
  • 10,500 workers Employment Size
  • Entry level Skill level rating
  • 63% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 50 years Average age
  • 50% female Gender Share

Mail Sorters receive, sort and despatch mail in organisations and postal sorting centres.

You can work as a Mail Sorter without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as warehousing, distribution or business.

Tasks
  • receiving and checking incoming mail and mail bags
  • assisting with the verification of registered and special articles
  • operating mail processing equipment such as letter preparation lines, letter indexing and sorting equipment
  • performing manual sorting duties and preparing documentation for despatching mail
  • processing underpaid mail, bulk mail lodgements, express mail and other mail services
  • operating letter indexing and sorting machines, multi-line optical character machines and bar-coding equipment
  • investigating complaints regarding lost items

You can work as a Mail Sorter without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as warehousing, distribution or business.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Employers look for Mail Sorters who are efficient, reliable and have a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. English language

    33% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  2. Clerical

    29% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Administration and management

    25% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Transportation

    25% Skill level

    Moving people or goods by air, rail, sea, or road.

  5. Computers and electronics

    24% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  6. Production and processing

    21% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  7. Customer and personal service

    20% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  8. Public safety and security

    19% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  9. Education and training

    19% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Mathematics

    15% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  11. Communications and media

    15% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Geography

    14% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  13. Psychology

    13% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  14. Law and government

    12% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Economics and accounting

    11% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Sociology and anthropology

    10% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  17. Telecommunications

    10% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  18. Mechanical

    9% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  19. Personnel and human resources

    9% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  20. Therapy and counselling

    7% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

Skills

Skills can be improved through training or experience.

  1. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  2. Active listening

    39% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Monitoring

    39% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  4. Reading comprehension

    39% Skill level

    Reading work related information.

  5. Critical thinking

    37% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  6. Operation monitoring

    37% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  7. Speaking

    37% Skill level

    Talking to others.

  8. Time management

    36% Skill level

    Managing your own and other peoples' time to get work done.

  9. Operation and control

    34% Skill level

    Controlling equipment or systems.

  10. Social perceptiveness

    34% Skill level

    Understanding why people react the way they do.

  11. Instructing

    34% Skill level

    Teaching people how to do something.

  12. Judgment and decision making

    30% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  13. Learning strategies

    30% Skill level

    Figuring out the best way to teach or learn something new.

  14. Complex problem solving

    29% Skill level

    Noticing a problem and figuring out the best way to solve it.

  15. Active learning

    29% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  16. Quality control analysis

    27% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  17. Serving others

    27% Skill level

    Looking for ways to help people.

  18. Writing

    27% Skill level

    Writing things for co-workers or customers.

  19. Management of personnel resources

    27% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Systems analysis

    23% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    54% Skill level

    See details that are up-close (within a few feet).

  2. Static strength

    48% Skill level

    Lift, push, pull, or carry things.

  3. Manual dexterity

    46% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  4. Multilimb coordination

    46% Skill level

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

  5. Extent flexibility

    43% Skill level

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  6. Finger dexterity

    43% Skill level

    Put together small parts with your fingers.

  7. Oral comprehension

    43% Skill level

    Listen to and understand what people say.

  8. Oral expression

    43% Skill level

    Communicate by speaking.

  9. Trunk strength

    43% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  10. Control precision

    41% Skill level

    Quickly change the controls of a machine, car, truck or boat.

  11. Speech clarity

    39% Skill level

    Speak clearly so others can understand you.

  12. Speech recognition

    39% Skill level

    Identify and understand the speech of another person.

  13. Written comprehension

    39% Skill level

    Read and understand written information.

  14. Categorising

    37% Skill level

    Come up with different ways of grouping things.

  15. Perceptual speed

    37% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  16. Problem spotting

    37% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  17. Sorting or ordering

    37% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  18. Arm-hand steadiness

    36% Skill level

    Keep your hand or arm steady.

  19. Deductive reasoning

    36% Skill level

    Use general rules to find answers or solve problems logically.

  20. Inductive reasoning

    36% Skill level

    Use lots of detailed information to come up with answers or make general rules.

Activities

These are kinds of activities workers regularly do in this job.

  1. Handling and moving objects

    73% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  2. Building good relationships

    54% Skill level

    Building good working relationships and keeping them over time.

  3. Doing physically active work

    47% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  4. Communicating within a team

    45% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Controlling equipment or machines

    44% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  6. Coaching and developing others

    39% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  7. Assessing and evaluating things

    38% Skill level

    Working out the value, importance, or quality of things, services or people.

  8. Making decisions and solving problems

    37% Skill level

    Using information to work out the best solution and solve problems.

  9. Keeping your knowledge up-to-date

    35% Skill level

    Keeping up-to-date with technology and new ideas.

  10. Monitoring people, processes and things

    35% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  11. Looking for changes over time

    35% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  12. Training and teaching others

    32% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  13. Collecting and organising information

    32% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  14. Checking for errors or defects

    30% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  15. Researching and investigating

    30% Skill level

    Looking for, getting and understanding different kinds of information.

  16. Documenting or recording information

    28% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  17. Coordinating the work of a team

    28% Skill level

    Getting members of a group to work together to finish a task.

  18. Working with computers

    26% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  19. Checking compliance with standards

    26% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  20. Making sense of information and ideas

    23% Skill level

    Looking at, working with, and understanding data or information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5053.00 - Postal Service Mail Sorters, Processors, and Processing Machine Operators.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Indoors, heat controlled

    100% Important

    Work indoors with access to heating or cooling.

  2. Time pressure

    94% Important

    Work to strict deadlines.

  3. Making repetitive motions

    91% Important

    Spend time making repetitive motions.

  4. Using your hands to handle, control, or feel

    90% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  5. Loud or uncomfortable sounds

    88% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  6. Spend time standing

    86% Important

    Spend time standing at work.

  7. Face-to-face discussions

    85% Important

    Talk with people face-to-face.

  8. Exposure to contaminants

    82% Important

    Be exposed to pollutants, gases, dust or odours.

  9. Being exact or accurate

    81% Important

    Be very exact or highly accurate.

  10. Teamwork

    81% Important

    Work with people in a group or team.

  11. Pace of work set by equipment

    79% Important

    Pace of work depends on the speed of equipment or machinery.

  12. Contact with people

    76% Important

    Have contact with people by telephone, face-to-face, or any other way.

  13. Walking and running

    75% Important

    Spend time walking and running.

  14. Automation of tasks

    75% Important

    Do tasks that are mostly automated.

  15. Bending or twisting your body

    73% Important

    Spend time bending or twisting your body.

  16. Repeating same tasks

    73% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  17. Wear common protective or safety equipment

    72% Important

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  18. Physically close to people

    70% Important

    Work physically close to other people.

  19. Angry or unpleasant people

    69% Important

    Deal with unpleasant, angry, or rude people.

  20. Frequent decision making

    67% Important

    Frequently make decisions that impact other people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Working conditions

    40% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Independence

    33% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    33% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    19% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5053.00 - Postal Service Mail Sorters, Processors, and Processing Machine Operators.
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