ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Management and Organisation Analysts

ANZSCO ID 2247

Overview

All Management and Organisation Analysts

  • $2,067 Weekly Pay
  • Very strong Future Growth
  • 83,100 workers Employment Size
  • Very high skill Skill level rating
  • 79% Full-Time Full-Time Share
  • 44 hours Average full-time
  • 42 years Average age
  • 42% female Gender Share

Management and Organisation Analysts assist organisations to achieve greater efficiency and solve organisational problems, and study organisational structures, methods, systems and procedures.

You usually need a bachelor degree in business management, accounting or another relevant field to work as a Management or Organisation Analyst. Some workers have a Vocational Education and Training (VET) qualification.

Tasks
  • assisting and encouraging the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organisations' resources
  • discussing business and organisational shortcomings with clients
  • analysing and evaluating current systems and structures
  • discussing current systems with staff and observing systems at all levels of organisation
  • directing clients towards more efficient organisation and developing solutions to organisational problems
  • undertaking and reviewing work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures
  • recording and analysing organisations' work flow charts, records, reports, manuals and job descriptions
  • preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems
  • assisting in implementing approved recommendations, issuing revised instructions and procedure manuals, and drafting other documentation
  • reviewing operating procedures and advising of departures from procedures and standards

Prospects

Pathways

You usually need a bachelor degree in business management, accounting or another relevant field to work as a Management or Organisation Analyst. Some workers have a Vocational Education and Training (VET) qualification.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Business Services VET training pathways.

Skills & Knowledge

Employers look for Management and Organisation Analysts who work well in a team, can communicate clearly and who are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Education and training

    81% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  2. Customer and personal service

    76% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Administration and management

    75% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Personnel and human resources

    73% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  5. Sales and marketing

    72% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  6. English language

    71% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  7. Sociology and anthropology

    65% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  8. Psychology

    63% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Production and processing

    61% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  10. Clerical

    59% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  11. Mathematics

    59% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  12. Communications and media

    57% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Economics and accounting

    54% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  14. Law and government

    49% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Computers and electronics

    46% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  16. Engineering and technology

    42% Skill level

    Use engineering, science and technology to design and produce goods and services.

  17. Technical design

    38% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  18. Public safety and security

    37% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  19. Therapy and counselling

    37% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  20. Foreign language

    20% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Active listening

    59% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Critical thinking

    59% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  3. Judgment and decision making

    59% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  4. Reading comprehension

    59% Skill level

    Reading work related information.

  5. Operations analysis

    59% Skill level

    Understanding needs and product requirements to create a design.

  6. Complex problem solving

    57% Skill level

    Noticing a problem and figuring out the best way to solve it.

  7. Monitoring

    57% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  8. Speaking

    57% Skill level

    Talking to others.

  9. Systems analysis

    57% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  10. Systems evaluation

    57% Skill level

    Measuring how well a system is working and how to improve it.

  11. Writing

    57% Skill level

    Writing things for co-workers or customers.

  12. Social perceptiveness

    54% Skill level

    Understanding why people react the way they do.

  13. Active learning

    54% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  14. Coordination with others

    52% Skill level

    Being adaptable and coordinating work with other people.

  15. Learning strategies

    50% Skill level

    Figuring out the best way to teach or learn something new.

  16. Persuasion

    50% Skill level

    Talking people into changing their minds or their behaviour.

  17. Instructing

    48% Skill level

    Teaching people how to do something.

  18. Time management

    45% Skill level

    Managing your own and other peoples' time to get work done.

  19. Management of personnel resources

    43% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Serving others

    43% Skill level

    Looking for ways to help people.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    68% Skill level

    Communicate by speaking.

  2. Oral comprehension

    63% Skill level

    Listen to and understand what people say.

  3. Deductive reasoning

    61% Skill level

    Use general rules to find answers or solve problems logically.

  4. Written comprehension

    61% Skill level

    Read and understand written information.

  5. Written expression

    61% Skill level

    Write in a way that people can understand.

  6. Inductive reasoning

    59% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  7. Problem spotting

    59% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Sorting or ordering

    57% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Brainstorming

    54% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  10. Speech clarity

    52% Skill level

    Speak clearly so others can understand you.

  11. Near vision

    52% Skill level

    See details that are up-close (within a few feet).

  12. Categorising

    50% Skill level

    Come up with different ways of grouping things.

  13. Originality

    50% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  14. Speech recognition

    50% Skill level

    Identify and understand the speech of another person.

  15. Working with numbers

    45% Skill level

    Add, subtract, multiply, or divide.

  16. Mathematics

    43% Skill level

    Choose the right maths method or formula to solve a problem.

  17. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  18. Flexibility of closure

    36% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Multitasking

    36% Skill level

    Do two or more things at the same time.

  20. Memorization

    34% Skill level

    Remember things like words, numbers, pictures, and procedures.

Activities

These are kinds of activities workers regularly do in this job.

  1. Giving expert advice

    96% Skill level

    Providing guidance and expert advice to management or other groups.

  2. Building good relationships

    90% Skill level

    Building good working relationships and keeping them over time.

  3. Planning and prioritising work

    86% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Communicating within a team

    84% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Making decisions and solving problems

    83% Skill level

    Using information to work out the best solution and solve problems.

  6. Researching and investigating

    83% Skill level

    Looking for, getting and understanding different kinds of information.

  7. Making sense of information and ideas

    82% Skill level

    Looking at, working with, and understanding data or information.

  8. Collecting and organising information

    80% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  9. Coordinating the work of a team

    80% Skill level

    Getting members of a group to work together to finish a task.

  10. Keeping your knowledge up-to-date

    79% Skill level

    Keeping up-to-date with technology and new ideas.

  11. Coming up with systems and processes

    79% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  12. Negotiating and resolving conflicts

    77% Skill level

    Handling complaints and disagreements, and negotiating with people.

  13. Looking for changes over time

    76% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  14. Assessing and evaluating things

    76% Skill level

    Working out the value, importance, or quality of things, services or people.

  15. Coaching and developing others

    76% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  16. Monitoring people, processes and things

    75% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  17. Leading and encouraging a team

    75% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  18. Thinking creatively

    75% Skill level

    Using your own ideas for developing, designing, or creating something new.

  19. Checking compliance with standards

    73% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  20. Explaining things to people

    70% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1111.00 - Management Analysts.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    98% Important

    Use electronic mail.

  2. Telephone

    96% Important

    Talk on the telephone.

  3. Face-to-face discussions

    88% Important

    Talk with people face-to-face.

  4. Spend time sitting

    88% Important

    Spend time sitting at work.

  5. Teamwork

    86% Important

    Work with people in a group or team.

  6. Contact with people

    85% Important

    Have contact with people by telephone, face-to-face, or any other way.

  7. Unstructured work

    85% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Freedom to make decisions

    84% Important

    Have freedom to make decision on your own.

  9. Being exact or accurate

    81% Important

    Be very exact or highly accurate.

  10. Lead or coordinate a team

    80% Important

    Lead others to do work activities.

  11. Indoors, heat controlled

    79% Important

    Work indoors with access to heating or cooling.

  12. Competition

    78% Important

    Compete with others, or be aware of competitive pressures.

  13. Impact of decisions

    78% Important

    Make decisions that have a large impact on other people.

  14. Time pressure

    77% Important

    Work to strict deadlines.

  15. Responsible for outcomes

    73% Important

    Take responsibility for the results of other people's work.

  16. Frequent decision making

    72% Important

    Frequently make decisions that impact other people.

  17. Letters and memos

    72% Important

    Write letters and memos.

  18. Conflict situations

    65% Important

    Deal with conflict or disagreements.

  19. Public speaking

    56% Important

    Talk to a group of people.

  20. Angry or unpleasant people

    55% Important

    Deal with unpleasant, angry, or rude people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    74% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Recognition

    71% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Analytical

    90% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  2. Enterprising

    86% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Administrative

    62% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Helping

    33% Important

    Working with people. Helping or providing service to others.

  5. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1111.00 - Management Analysts.

All Management and Organisation Analysts

  • $2,067 Weekly Pay
  • Very strong Future Growth
  • 83,100 workers Employment Size
  • Very high skill Skill level rating
  • 79% Full-Time Full-Time Share
  • 44 hours Average full-time
  • 42 years Average age
  • 42% female Gender Share

Management and Organisation Analysts assist organisations to achieve greater efficiency and solve organisational problems, and study organisational structures, methods, systems and procedures.

You usually need a bachelor degree in business management, accounting or another relevant field to work as a Management or Organisation Analyst. Some workers have a Vocational Education and Training (VET) qualification.

Tasks
  • assisting and encouraging the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organisations' resources
  • discussing business and organisational shortcomings with clients
  • analysing and evaluating current systems and structures
  • discussing current systems with staff and observing systems at all levels of organisation
  • directing clients towards more efficient organisation and developing solutions to organisational problems
  • undertaking and reviewing work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures
  • recording and analysing organisations' work flow charts, records, reports, manuals and job descriptions
  • preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems
  • assisting in implementing approved recommendations, issuing revised instructions and procedure manuals, and drafting other documentation
  • reviewing operating procedures and advising of departures from procedures and standards

You usually need a bachelor degree in business management, accounting or another relevant field to work as a Management or Organisation Analyst. Some workers have a Vocational Education and Training (VET) qualification.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Business Services VET training pathways.

Employers look for Management and Organisation Analysts who work well in a team, can communicate clearly and who are reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Education and training

    81% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  2. Customer and personal service

    76% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Administration and management

    75% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Personnel and human resources

    73% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  5. Sales and marketing

    72% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  6. English language

    71% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  7. Sociology and anthropology

    65% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  8. Psychology

    63% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Production and processing

    61% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  10. Clerical

    59% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  11. Mathematics

    59% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  12. Communications and media

    57% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Economics and accounting

    54% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  14. Law and government

    49% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Computers and electronics

    46% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  16. Engineering and technology

    42% Skill level

    Use engineering, science and technology to design and produce goods and services.

  17. Technical design

    38% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  18. Public safety and security

    37% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  19. Therapy and counselling

    37% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  20. Foreign language

    20% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Active listening

    59% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Critical thinking

    59% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  3. Judgment and decision making

    59% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  4. Reading comprehension

    59% Skill level

    Reading work related information.

  5. Operations analysis

    59% Skill level

    Understanding needs and product requirements to create a design.

  6. Complex problem solving

    57% Skill level

    Noticing a problem and figuring out the best way to solve it.

  7. Monitoring

    57% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  8. Speaking

    57% Skill level

    Talking to others.

  9. Systems analysis

    57% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  10. Systems evaluation

    57% Skill level

    Measuring how well a system is working and how to improve it.

  11. Writing

    57% Skill level

    Writing things for co-workers or customers.

  12. Social perceptiveness

    54% Skill level

    Understanding why people react the way they do.

  13. Active learning

    54% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  14. Coordination with others

    52% Skill level

    Being adaptable and coordinating work with other people.

  15. Learning strategies

    50% Skill level

    Figuring out the best way to teach or learn something new.

  16. Persuasion

    50% Skill level

    Talking people into changing their minds or their behaviour.

  17. Instructing

    48% Skill level

    Teaching people how to do something.

  18. Time management

    45% Skill level

    Managing your own and other peoples' time to get work done.

  19. Management of personnel resources

    43% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Serving others

    43% Skill level

    Looking for ways to help people.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    68% Skill level

    Communicate by speaking.

  2. Oral comprehension

    63% Skill level

    Listen to and understand what people say.

  3. Deductive reasoning

    61% Skill level

    Use general rules to find answers or solve problems logically.

  4. Written comprehension

    61% Skill level

    Read and understand written information.

  5. Written expression

    61% Skill level

    Write in a way that people can understand.

  6. Inductive reasoning

    59% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  7. Problem spotting

    59% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Sorting or ordering

    57% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Brainstorming

    54% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  10. Speech clarity

    52% Skill level

    Speak clearly so others can understand you.

  11. Near vision

    52% Skill level

    See details that are up-close (within a few feet).

  12. Categorising

    50% Skill level

    Come up with different ways of grouping things.

  13. Originality

    50% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  14. Speech recognition

    50% Skill level

    Identify and understand the speech of another person.

  15. Working with numbers

    45% Skill level

    Add, subtract, multiply, or divide.

  16. Mathematics

    43% Skill level

    Choose the right maths method or formula to solve a problem.

  17. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  18. Flexibility of closure

    36% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Multitasking

    36% Skill level

    Do two or more things at the same time.

  20. Memorization

    34% Skill level

    Remember things like words, numbers, pictures, and procedures.

Activities

These are kinds of activities workers regularly do in this job.

  1. Giving expert advice

    96% Skill level

    Providing guidance and expert advice to management or other groups.

  2. Building good relationships

    90% Skill level

    Building good working relationships and keeping them over time.

  3. Planning and prioritising work

    86% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Communicating within a team

    84% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Making decisions and solving problems

    83% Skill level

    Using information to work out the best solution and solve problems.

  6. Researching and investigating

    83% Skill level

    Looking for, getting and understanding different kinds of information.

  7. Making sense of information and ideas

    82% Skill level

    Looking at, working with, and understanding data or information.

  8. Collecting and organising information

    80% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  9. Coordinating the work of a team

    80% Skill level

    Getting members of a group to work together to finish a task.

  10. Keeping your knowledge up-to-date

    79% Skill level

    Keeping up-to-date with technology and new ideas.

  11. Coming up with systems and processes

    79% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  12. Negotiating and resolving conflicts

    77% Skill level

    Handling complaints and disagreements, and negotiating with people.

  13. Looking for changes over time

    76% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  14. Assessing and evaluating things

    76% Skill level

    Working out the value, importance, or quality of things, services or people.

  15. Coaching and developing others

    76% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  16. Monitoring people, processes and things

    75% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  17. Leading and encouraging a team

    75% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  18. Thinking creatively

    75% Skill level

    Using your own ideas for developing, designing, or creating something new.

  19. Checking compliance with standards

    73% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  20. Explaining things to people

    70% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1111.00 - Management Analysts.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    98% Important

    Use electronic mail.

  2. Telephone

    96% Important

    Talk on the telephone.

  3. Face-to-face discussions

    88% Important

    Talk with people face-to-face.

  4. Spend time sitting

    88% Important

    Spend time sitting at work.

  5. Teamwork

    86% Important

    Work with people in a group or team.

  6. Contact with people

    85% Important

    Have contact with people by telephone, face-to-face, or any other way.

  7. Unstructured work

    85% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Freedom to make decisions

    84% Important

    Have freedom to make decision on your own.

  9. Being exact or accurate

    81% Important

    Be very exact or highly accurate.

  10. Lead or coordinate a team

    80% Important

    Lead others to do work activities.

  11. Indoors, heat controlled

    79% Important

    Work indoors with access to heating or cooling.

  12. Competition

    78% Important

    Compete with others, or be aware of competitive pressures.

  13. Impact of decisions

    78% Important

    Make decisions that have a large impact on other people.

  14. Time pressure

    77% Important

    Work to strict deadlines.

  15. Responsible for outcomes

    73% Important

    Take responsibility for the results of other people's work.

  16. Frequent decision making

    72% Important

    Frequently make decisions that impact other people.

  17. Letters and memos

    72% Important

    Write letters and memos.

  18. Conflict situations

    65% Important

    Deal with conflict or disagreements.

  19. Public speaking

    56% Important

    Talk to a group of people.

  20. Angry or unpleasant people

    55% Important

    Deal with unpleasant, angry, or rude people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    74% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Recognition

    71% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Analytical

    90% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  2. Enterprising

    86% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Administrative

    62% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Helping

    33% Important

    Working with people. Helping or providing service to others.

  5. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1111.00 - Management Analysts.
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