ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Licensed Club Managers

ANZSCO ID 1414

Overview

All Licensed Club Managers

  • $1,153 Weekly Pay
  • Stable Future Growth
  • 6,700 workers Employment Size
  • High skill Skill level rating
  • 83% Full-Time Full-Time Share
  • 45 hours Average full-time
  • 42 years Average age
  • 43% female Gender Share

Licensed Club Managers organise and control the operations of licensed clubs to provide food, beverages, gaming, entertainment, sporting and other amenities for members.

Also known as: Club Licensee.

Specialisations: Gaming Manager, Nightclub Manager.

You usually need industry and management experience to work as a Licensed Club Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in hospitality or business management may be useful.

Tasks
  • planning and supervising bar, restaurant and function services
  • planning, booking and supervising sporting, gaming and entertainment activities
  • supervising security arrangements and property maintenance
  • arranging member subscriptions
  • observing liquor, gaming, health and other laws and regulations
  • ensuring compliance with occupational health and safety regulations
  • compiling and organising distribution of newsletters and other information to keep members informed of forthcoming events and facilities available
  • assessing and reviewing member satisfaction and preferences
  • liaising with community groups sponsored and assisted by the club
  • selecting, training and supervising staff

Prospects

Pathways

You usually need industry and management experience to work as a Licensed Club Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in hospitality or business management may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Skills & Knowledge

Employers look for Licensed Club Managers who provide good customer service, can communicate clearly and have strong people skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    78% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Administration and management

    72% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  3. Computers and electronics

    62% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Education and training

    61% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. Clerical

    58% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Mathematics

    57% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  7. English language

    55% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  8. Personnel and human resources

    54% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  9. Psychology

    53% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  10. Economics and accounting

    51% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  11. Sales and marketing

    51% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  12. Law and government

    46% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  13. Public safety and security

    45% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Production and processing

    41% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  15. Communications and media

    38% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Mechanical

    33% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  17. Sociology and anthropology

    30% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  18. Telecommunications

    27% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Engineering and technology

    26% Skill level

    Use engineering, science and technology to design and produce goods and services.

  20. Foreign language

    22% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Coordination with others

    59% Skill level

    Being adaptable and coordinating work with other people.

  2. Monitoring

    59% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  3. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Speaking

    57% Skill level

    Talking to others.

  5. Time management

    57% Skill level

    Managing your own and other peoples' time to get work done.

  6. Reading comprehension

    57% Skill level

    Reading work related information.

  7. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Judgment and decision making

    55% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  9. Management of personnel resources

    55% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  10. Serving others

    54% Skill level

    Looking for ways to help people.

  11. Social perceptiveness

    54% Skill level

    Understanding why people react the way they do.

  12. Instructing

    54% Skill level

    Teaching people how to do something.

  13. Persuasion

    54% Skill level

    Talking people into changing their minds or their behaviour.

  14. Writing

    54% Skill level

    Writing things for co-workers or customers.

  15. Active learning

    52% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  16. Learning strategies

    52% Skill level

    Figuring out the best way to teach or learn something new.

  17. Negotiation

    50% Skill level

    Bringing people together and trying to sort out their differences.

  18. Complex problem solving

    46% Skill level

    Noticing a problem and figuring out the best way to solve it.

  19. Mathematics

    45% Skill level

    Using maths to solve problems.

  20. Systems analysis

    45% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Deductive reasoning

    57% Skill level

    Use general rules to find answers or solve problems logically.

  2. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  3. Oral expression

    57% Skill level

    Communicate by speaking.

  4. Far vision

    57% Skill level

    See details that are far away.

  5. Inductive reasoning

    55% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  6. Problem spotting

    55% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  7. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  8. Written comprehension

    55% Skill level

    Read and understand written information.

  9. Selective attention

    54% Skill level

    Pay attention to something without being distracted.

  10. Speech clarity

    52% Skill level

    Speak clearly so others can understand you.

  11. Sorting or ordering

    52% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Written expression

    52% Skill level

    Write in a way that people can understand.

  13. Near vision

    48% Skill level

    See details that are up-close (within a few feet).

  14. Categorising

    46% Skill level

    Come up with different ways of grouping things.

  15. Flexibility of closure

    46% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  16. Working with numbers

    46% Skill level

    Add, subtract, multiply, or divide.

  17. Mathematics

    45% Skill level

    Choose the right maths method or formula to solve a problem.

  18. Multitasking

    45% Skill level

    Do two or more things at the same time.

  19. Perceptual speed

    45% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  20. Speed of recognition

    43% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

Activities

These are kinds of activities workers regularly do in this job.

  1. Guiding and directing staff

    72% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  2. Scheduling work and activities

    71% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  3. Negotiating and resolving conflicts

    69% Skill level

    Handling complaints and disagreements, and negotiating with people.

  4. Coaching and developing others

    69% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  5. Planning and prioritising work

    69% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  6. Communicating within a team

    69% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Making decisions and solving problems

    68% Skill level

    Using information to work out the best solution and solve problems.

  8. Working with the public

    67% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  9. Building good relationships

    67% Skill level

    Building good working relationships and keeping them over time.

  10. Checking compliance with standards

    65% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  11. Coordinating the work of a team

    64% Skill level

    Getting members of a group to work together to finish a task.

  12. Monitoring people, processes and things

    63% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  13. Managing payments and orders

    62% Skill level

    Monitoring and controlling resources and the spending of money.

  14. Training and teaching others

    60% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  15. Leading and encouraging a team

    60% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  16. Looking for changes over time

    60% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  17. Researching and investigating

    59% Skill level

    Looking for, getting and understanding different kinds of information.

  18. Assessing and evaluating things

    59% Skill level

    Working out the value, importance, or quality of things, services or people.

  19. Working with computers

    59% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Documenting or recording information

    56% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9071.00 - Gaming Managers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Indoors, heat controlled

    100% Important

    Work indoors with access to heating or cooling.

  2. Face-to-face discussions

    99% Important

    Talk with people face-to-face.

  3. Frequent decision making

    99% Important

    Frequently make decisions that impact other people.

  4. Electronic mail

    98% Important

    Use electronic mail.

  5. Telephone

    94% Important

    Talk on the telephone.

  6. Freedom to make decisions

    93% Important

    Have freedom to make decision on your own.

  7. Teamwork

    92% Important

    Work with people in a group or team.

  8. Contact with people

    92% Important

    Have contact with people by telephone, face-to-face, or any other way.

  9. Responsible for outcomes

    91% Important

    Take responsibility for the results of other people's work.

  10. Impact of decisions

    90% Important

    Make decisions that have a large impact on other people.

  11. Unstructured work

    90% Important

    Have freedom to decide on tasks, priorities, and goals.

  12. Lead or coordinate a team

    88% Important

    Lead others to do work activities.

  13. Being exact or accurate

    88% Important

    Be very exact or highly accurate.

  14. Conflict situations

    88% Important

    Deal with conflict or disagreements.

  15. Contact with the public

    87% Important

    Work with customers or the public.

  16. Angry or unpleasant people

    83% Important

    Deal with unpleasant, angry, or rude people.

  17. Time pressure

    83% Important

    Work to strict deadlines.

  18. Physically close to people

    80% Important

    Work physically close to other people.

  19. Letters and memos

    80% Important

    Write letters and memos.

  20. Health and safety of others

    78% Important

    Take responsibility for the health and safety of others.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    86% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Working conditions

    74% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Support

    71% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  6. Recognition

    62% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    71% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Practical

    48% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    43% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9071.00 - Gaming Managers.

All Licensed Club Managers

  • $1,153 Weekly Pay
  • Stable Future Growth
  • 6,700 workers Employment Size
  • High skill Skill level rating
  • 83% Full-Time Full-Time Share
  • 45 hours Average full-time
  • 42 years Average age
  • 43% female Gender Share

Licensed Club Managers organise and control the operations of licensed clubs to provide food, beverages, gaming, entertainment, sporting and other amenities for members.

Also known as: Club Licensee.

Specialisations: Gaming Manager, Nightclub Manager.

You usually need industry and management experience to work as a Licensed Club Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in hospitality or business management may be useful.

Tasks
  • planning and supervising bar, restaurant and function services
  • planning, booking and supervising sporting, gaming and entertainment activities
  • supervising security arrangements and property maintenance
  • arranging member subscriptions
  • observing liquor, gaming, health and other laws and regulations
  • ensuring compliance with occupational health and safety regulations
  • compiling and organising distribution of newsletters and other information to keep members informed of forthcoming events and facilities available
  • assessing and reviewing member satisfaction and preferences
  • liaising with community groups sponsored and assisted by the club
  • selecting, training and supervising staff

You usually need industry and management experience to work as a Licensed Club Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in hospitality or business management may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Employers look for Licensed Club Managers who provide good customer service, can communicate clearly and have strong people skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    78% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Administration and management

    72% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  3. Computers and electronics

    62% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  4. Education and training

    61% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. Clerical

    58% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Mathematics

    57% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  7. English language

    55% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  8. Personnel and human resources

    54% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  9. Psychology

    53% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  10. Economics and accounting

    51% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  11. Sales and marketing

    51% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  12. Law and government

    46% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  13. Public safety and security

    45% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Production and processing

    41% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  15. Communications and media

    38% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Mechanical

    33% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  17. Sociology and anthropology

    30% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  18. Telecommunications

    27% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Engineering and technology

    26% Skill level

    Use engineering, science and technology to design and produce goods and services.

  20. Foreign language

    22% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Coordination with others

    59% Skill level

    Being adaptable and coordinating work with other people.

  2. Monitoring

    59% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  3. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Speaking

    57% Skill level

    Talking to others.

  5. Time management

    57% Skill level

    Managing your own and other peoples' time to get work done.

  6. Reading comprehension

    57% Skill level

    Reading work related information.

  7. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Judgment and decision making

    55% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  9. Management of personnel resources

    55% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  10. Serving others

    54% Skill level

    Looking for ways to help people.

  11. Social perceptiveness

    54% Skill level

    Understanding why people react the way they do.

  12. Instructing

    54% Skill level

    Teaching people how to do something.

  13. Persuasion

    54% Skill level

    Talking people into changing their minds or their behaviour.

  14. Writing

    54% Skill level

    Writing things for co-workers or customers.

  15. Active learning

    52% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  16. Learning strategies

    52% Skill level

    Figuring out the best way to teach or learn something new.

  17. Negotiation

    50% Skill level

    Bringing people together and trying to sort out their differences.

  18. Complex problem solving

    46% Skill level

    Noticing a problem and figuring out the best way to solve it.

  19. Mathematics

    45% Skill level

    Using maths to solve problems.

  20. Systems analysis

    45% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Deductive reasoning

    57% Skill level

    Use general rules to find answers or solve problems logically.

  2. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  3. Oral expression

    57% Skill level

    Communicate by speaking.

  4. Far vision

    57% Skill level

    See details that are far away.

  5. Inductive reasoning

    55% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  6. Problem spotting

    55% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  7. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  8. Written comprehension

    55% Skill level

    Read and understand written information.

  9. Selective attention

    54% Skill level

    Pay attention to something without being distracted.

  10. Speech clarity

    52% Skill level

    Speak clearly so others can understand you.

  11. Sorting or ordering

    52% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Written expression

    52% Skill level

    Write in a way that people can understand.

  13. Near vision

    48% Skill level

    See details that are up-close (within a few feet).

  14. Categorising

    46% Skill level

    Come up with different ways of grouping things.

  15. Flexibility of closure

    46% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  16. Working with numbers

    46% Skill level

    Add, subtract, multiply, or divide.

  17. Mathematics

    45% Skill level

    Choose the right maths method or formula to solve a problem.

  18. Multitasking

    45% Skill level

    Do two or more things at the same time.

  19. Perceptual speed

    45% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  20. Speed of recognition

    43% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

Activities

These are kinds of activities workers regularly do in this job.

  1. Guiding and directing staff

    72% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  2. Scheduling work and activities

    71% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  3. Negotiating and resolving conflicts

    69% Skill level

    Handling complaints and disagreements, and negotiating with people.

  4. Coaching and developing others

    69% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  5. Planning and prioritising work

    69% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  6. Communicating within a team

    69% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Making decisions and solving problems

    68% Skill level

    Using information to work out the best solution and solve problems.

  8. Working with the public

    67% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  9. Building good relationships

    67% Skill level

    Building good working relationships and keeping them over time.

  10. Checking compliance with standards

    65% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  11. Coordinating the work of a team

    64% Skill level

    Getting members of a group to work together to finish a task.

  12. Monitoring people, processes and things

    63% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  13. Managing payments and orders

    62% Skill level

    Monitoring and controlling resources and the spending of money.

  14. Training and teaching others

    60% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  15. Leading and encouraging a team

    60% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  16. Looking for changes over time

    60% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  17. Researching and investigating

    59% Skill level

    Looking for, getting and understanding different kinds of information.

  18. Assessing and evaluating things

    59% Skill level

    Working out the value, importance, or quality of things, services or people.

  19. Working with computers

    59% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Documenting or recording information

    56% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9071.00 - Gaming Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Indoors, heat controlled

    100% Important

    Work indoors with access to heating or cooling.

  2. Face-to-face discussions

    99% Important

    Talk with people face-to-face.

  3. Frequent decision making

    99% Important

    Frequently make decisions that impact other people.

  4. Electronic mail

    98% Important

    Use electronic mail.

  5. Telephone

    94% Important

    Talk on the telephone.

  6. Freedom to make decisions

    93% Important

    Have freedom to make decision on your own.

  7. Teamwork

    92% Important

    Work with people in a group or team.

  8. Contact with people

    92% Important

    Have contact with people by telephone, face-to-face, or any other way.

  9. Responsible for outcomes

    91% Important

    Take responsibility for the results of other people's work.

  10. Impact of decisions

    90% Important

    Make decisions that have a large impact on other people.

  11. Unstructured work

    90% Important

    Have freedom to decide on tasks, priorities, and goals.

  12. Lead or coordinate a team

    88% Important

    Lead others to do work activities.

  13. Being exact or accurate

    88% Important

    Be very exact or highly accurate.

  14. Conflict situations

    88% Important

    Deal with conflict or disagreements.

  15. Contact with the public

    87% Important

    Work with customers or the public.

  16. Angry or unpleasant people

    83% Important

    Deal with unpleasant, angry, or rude people.

  17. Time pressure

    83% Important

    Work to strict deadlines.

  18. Physically close to people

    80% Important

    Work physically close to other people.

  19. Letters and memos

    80% Important

    Write letters and memos.

  20. Health and safety of others

    78% Important

    Take responsibility for the health and safety of others.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    86% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Working conditions

    74% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Support

    71% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  6. Recognition

    62% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    71% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Practical

    48% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    43% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9071.00 - Gaming Managers.
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