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Transport Services Managers

ANZSCO ID 1494

Overview

All Transport Services Managers

  • $2,191 Weekly Pay
  • Stable Future Growth
  • 15,600 workers Employment Size
  • High skill Skill level rating
  • 86% Full-Time Full-Time Share
  • 49 hours Average full-time
  • 48 years Average age
  • 18% female Gender Share

Transport Services Managers organise and control the buying and selling of vehicles for rental agencies and coordinate the leasing of vehicles, the operations of railway stations, and the operations of enterprises that operate fleets of vehicles to transport goods and passengers.

You usually need relevant industry experience to work as a Transport Services Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in logistics or management may be useful.

Tasks
  • organising the purchase and maintenance of transport vehicles, equipment and fuel
  • liaising with clients to determine requirements and providing customers with advice and information regarding vehicle type, purchase or hire rates and obligations and handling complaints
  • receiving orders and bookings, and planning and implementing transportation schedules
  • ensuring goods are stored and transported in conditions that will maintain their quality
  • arranging collection and delivery of vehicles and goods
  • maintaining business records and preparing operational statements and reports
  • coordinating activities associated with the arrival, departure, loading and unloading of trains
  • ensuring compliance with occupational health and safety regulations

Prospects

Pathways

You usually need relevant industry experience to work as a Transport Services Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in logistics or management may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Skills & Knowledge

Employers look for Transport Services Managers who provide good customer service, can communicate clearly and have strong people skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    76% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Administration and management

    70% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  3. Transportation

    64% Skill level

    Moving people or goods by air, rail, sea, or road.

  4. Personnel and human resources

    61% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  5. Clerical

    57% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Computers and electronics

    55% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  7. Public safety and security

    54% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Mathematics

    54% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Education and training

    54% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Production and processing

    50% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  11. Sales and marketing

    49% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  12. English language

    47% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  13. Economics and accounting

    44% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  14. Law and government

    43% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Psychology

    42% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  16. Geography

    39% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  17. Engineering and technology

    34% Skill level

    Use engineering, science and technology to design and produce goods and services.

  18. Communications and media

    31% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  19. Mechanical

    27% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  20. Telecommunications

    25% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Coordination with others

    59% Skill level

    Being adaptable and coordinating work with other people.

  2. Monitoring

    59% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  3. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Reading comprehension

    57% Skill level

    Reading work related information.

  5. Speaking

    57% Skill level

    Talking to others.

  6. Systems evaluation

    57% Skill level

    Measuring how well a system is working and how to improve it.

  7. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Writing

    55% Skill level

    Writing things for co-workers or customers.

  9. Social perceptiveness

    55% Skill level

    Understanding why people react the way they do.

  10. Time management

    55% Skill level

    Managing your own and other peoples' time to get work done.

  11. Judgment and decision making

    54% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  12. Negotiation

    54% Skill level

    Bringing people together and trying to sort out their differences.

  13. Persuasion

    54% Skill level

    Talking people into changing their minds or their behaviour.

  14. Systems analysis

    54% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  15. Active learning

    52% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  16. Management of personnel resources

    52% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  17. Complex problem solving

    50% Skill level

    Noticing a problem and figuring out the best way to solve it.

  18. Instructing

    50% Skill level

    Teaching people how to do something.

  19. Learning strategies

    50% Skill level

    Figuring out the best way to teach or learn something new.

  20. Mathematics

    46% Skill level

    Using maths to solve problems.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    61% Skill level

    Listen to and understand what people say.

  2. Oral expression

    61% Skill level

    Communicate by speaking.

  3. Written comprehension

    61% Skill level

    Read and understand written information.

  4. Deductive reasoning

    59% Skill level

    Use general rules to find answers or solve problems logically.

  5. Problem spotting

    57% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  6. Written expression

    57% Skill level

    Write in a way that people can understand.

  7. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  8. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  9. Sorting or ordering

    55% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Inductive reasoning

    54% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Speech clarity

    54% Skill level

    Speak clearly so others can understand you.

  12. Brainstorming

    54% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  13. Originality

    50% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  14. Categorising

    48% Skill level

    Come up with different ways of grouping things.

  15. Far vision

    43% Skill level

    See details that are far away.

  16. Mathematics

    43% Skill level

    Choose the right maths method or formula to solve a problem.

  17. Working with numbers

    43% Skill level

    Add, subtract, multiply, or divide.

  18. Flexibility of closure

    41% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  20. Multitasking

    32% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    74% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Communicating within a team

    71% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  3. Guiding and directing staff

    71% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  4. Communicating with the public

    70% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  5. Making decisions and solving problems

    69% Skill level

    Using information to work out the best solution and solve problems.

  6. Coordinating the work of a team

    69% Skill level

    Getting members of a group to work together to finish a task.

  7. Thinking creatively

    67% Skill level

    Using your own ideas for developing, designing, or creating something new.

  8. Researching and investigating

    66% Skill level

    Looking for, getting and understanding different kinds of information.

  9. Scheduling work and activities

    66% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  10. Building good relationships

    66% Skill level

    Building good working relationships and keeping them over time.

  11. Collecting and organising information

    65% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  12. Managing payments and orders

    64% Skill level

    Monitoring and controlling resources and the spending of money.

  13. Checking compliance with standards

    64% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  14. Keeping your knowledge up-to-date

    63% Skill level

    Keeping up-to-date with technology and new ideas.

  15. Monitoring people, processes and things

    62% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  16. Making sense of information and ideas

    59% Skill level

    Looking at, working with, and understanding data or information.

  17. Looking for changes over time

    59% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  18. Leading and encouraging a team

    58% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  19. Working with computers

    49% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Documenting or recording information

    49% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3071.01 - Transportation Managers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Face-to-face discussions

    100% Important

    Talk with people face-to-face.

  4. Contact with people

    98% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Indoors, heat controlled

    97% Important

    Work indoors with access to heating or cooling.

  6. Freedom to make decisions

    96% Important

    Have freedom to make decision on your own.

  7. Unstructured work

    96% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Frequent decision making

    94% Important

    Frequently make decisions that impact other people.

  9. Responsible for outcomes

    94% Important

    Take responsibility for the results of other people's work.

  10. Teamwork

    94% Important

    Work with people in a group or team.

  11. Impact of decisions

    91% Important

    Make decisions that have a large impact on other people.

  12. Lead or coordinate a team

    90% Important

    Lead others to do work activities.

  13. Time pressure

    88% Important

    Work to strict deadlines.

  14. Conflict situations

    86% Important

    Deal with conflict or disagreements.

  15. Spend time sitting

    84% Important

    Spend time sitting at work.

  16. Health and safety of others

    84% Important

    Take responsibility for the health and safety of others.

  17. Contact with the public

    83% Important

    Work with customers or the public.

  18. Being exact or accurate

    81% Important

    Be very exact or highly accurate.

  19. Letters and memos

    81% Important

    Write letters and memos.

  20. Angry or unpleasant people

    76% Important

    Deal with unpleasant, angry, or rude people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Working conditions

    86% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  3. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Support

    71% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  6. Recognition

    62% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    76% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Practical

    38% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Helping

    29% Important

    Working with people. Helping or providing service to others.

  6. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3071.01 - Transportation Managers.

All Transport Services Managers

  • $2,191 Weekly Pay
  • Stable Future Growth
  • 15,600 workers Employment Size
  • High skill Skill level rating
  • 86% Full-Time Full-Time Share
  • 49 hours Average full-time
  • 48 years Average age
  • 18% female Gender Share

Transport Services Managers organise and control the buying and selling of vehicles for rental agencies and coordinate the leasing of vehicles, the operations of railway stations, and the operations of enterprises that operate fleets of vehicles to transport goods and passengers.

You usually need relevant industry experience to work as a Transport Services Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in logistics or management may be useful.

Tasks
  • organising the purchase and maintenance of transport vehicles, equipment and fuel
  • liaising with clients to determine requirements and providing customers with advice and information regarding vehicle type, purchase or hire rates and obligations and handling complaints
  • receiving orders and bookings, and planning and implementing transportation schedules
  • ensuring goods are stored and transported in conditions that will maintain their quality
  • arranging collection and delivery of vehicles and goods
  • maintaining business records and preparing operational statements and reports
  • coordinating activities associated with the arrival, departure, loading and unloading of trains
  • ensuring compliance with occupational health and safety regulations

You usually need relevant industry experience to work as a Transport Services Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in logistics or management may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Employers look for Transport Services Managers who provide good customer service, can communicate clearly and have strong people skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    76% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Administration and management

    70% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  3. Transportation

    64% Skill level

    Moving people or goods by air, rail, sea, or road.

  4. Personnel and human resources

    61% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  5. Clerical

    57% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Computers and electronics

    55% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  7. Public safety and security

    54% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Mathematics

    54% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Education and training

    54% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Production and processing

    50% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  11. Sales and marketing

    49% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  12. English language

    47% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  13. Economics and accounting

    44% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  14. Law and government

    43% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Psychology

    42% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  16. Geography

    39% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  17. Engineering and technology

    34% Skill level

    Use engineering, science and technology to design and produce goods and services.

  18. Communications and media

    31% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  19. Mechanical

    27% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  20. Telecommunications

    25% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Coordination with others

    59% Skill level

    Being adaptable and coordinating work with other people.

  2. Monitoring

    59% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  3. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Reading comprehension

    57% Skill level

    Reading work related information.

  5. Speaking

    57% Skill level

    Talking to others.

  6. Systems evaluation

    57% Skill level

    Measuring how well a system is working and how to improve it.

  7. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Writing

    55% Skill level

    Writing things for co-workers or customers.

  9. Social perceptiveness

    55% Skill level

    Understanding why people react the way they do.

  10. Time management

    55% Skill level

    Managing your own and other peoples' time to get work done.

  11. Judgment and decision making

    54% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  12. Negotiation

    54% Skill level

    Bringing people together and trying to sort out their differences.

  13. Persuasion

    54% Skill level

    Talking people into changing their minds or their behaviour.

  14. Systems analysis

    54% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  15. Active learning

    52% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  16. Management of personnel resources

    52% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  17. Complex problem solving

    50% Skill level

    Noticing a problem and figuring out the best way to solve it.

  18. Instructing

    50% Skill level

    Teaching people how to do something.

  19. Learning strategies

    50% Skill level

    Figuring out the best way to teach or learn something new.

  20. Mathematics

    46% Skill level

    Using maths to solve problems.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    61% Skill level

    Listen to and understand what people say.

  2. Oral expression

    61% Skill level

    Communicate by speaking.

  3. Written comprehension

    61% Skill level

    Read and understand written information.

  4. Deductive reasoning

    59% Skill level

    Use general rules to find answers or solve problems logically.

  5. Problem spotting

    57% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  6. Written expression

    57% Skill level

    Write in a way that people can understand.

  7. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  8. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  9. Sorting or ordering

    55% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Inductive reasoning

    54% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Speech clarity

    54% Skill level

    Speak clearly so others can understand you.

  12. Brainstorming

    54% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  13. Originality

    50% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  14. Categorising

    48% Skill level

    Come up with different ways of grouping things.

  15. Far vision

    43% Skill level

    See details that are far away.

  16. Mathematics

    43% Skill level

    Choose the right maths method or formula to solve a problem.

  17. Working with numbers

    43% Skill level

    Add, subtract, multiply, or divide.

  18. Flexibility of closure

    41% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  20. Multitasking

    32% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    74% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Communicating within a team

    71% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  3. Guiding and directing staff

    71% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  4. Communicating with the public

    70% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  5. Making decisions and solving problems

    69% Skill level

    Using information to work out the best solution and solve problems.

  6. Coordinating the work of a team

    69% Skill level

    Getting members of a group to work together to finish a task.

  7. Thinking creatively

    67% Skill level

    Using your own ideas for developing, designing, or creating something new.

  8. Researching and investigating

    66% Skill level

    Looking for, getting and understanding different kinds of information.

  9. Scheduling work and activities

    66% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  10. Building good relationships

    66% Skill level

    Building good working relationships and keeping them over time.

  11. Collecting and organising information

    65% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  12. Managing payments and orders

    64% Skill level

    Monitoring and controlling resources and the spending of money.

  13. Checking compliance with standards

    64% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  14. Keeping your knowledge up-to-date

    63% Skill level

    Keeping up-to-date with technology and new ideas.

  15. Monitoring people, processes and things

    62% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  16. Making sense of information and ideas

    59% Skill level

    Looking at, working with, and understanding data or information.

  17. Looking for changes over time

    59% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  18. Leading and encouraging a team

    58% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  19. Working with computers

    49% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Documenting or recording information

    49% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3071.01 - Transportation Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Face-to-face discussions

    100% Important

    Talk with people face-to-face.

  4. Contact with people

    98% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Indoors, heat controlled

    97% Important

    Work indoors with access to heating or cooling.

  6. Freedom to make decisions

    96% Important

    Have freedom to make decision on your own.

  7. Unstructured work

    96% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Frequent decision making

    94% Important

    Frequently make decisions that impact other people.

  9. Responsible for outcomes

    94% Important

    Take responsibility for the results of other people's work.

  10. Teamwork

    94% Important

    Work with people in a group or team.

  11. Impact of decisions

    91% Important

    Make decisions that have a large impact on other people.

  12. Lead or coordinate a team

    90% Important

    Lead others to do work activities.

  13. Time pressure

    88% Important

    Work to strict deadlines.

  14. Conflict situations

    86% Important

    Deal with conflict or disagreements.

  15. Spend time sitting

    84% Important

    Spend time sitting at work.

  16. Health and safety of others

    84% Important

    Take responsibility for the health and safety of others.

  17. Contact with the public

    83% Important

    Work with customers or the public.

  18. Being exact or accurate

    81% Important

    Be very exact or highly accurate.

  19. Letters and memos

    81% Important

    Write letters and memos.

  20. Angry or unpleasant people

    76% Important

    Deal with unpleasant, angry, or rude people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Working conditions

    86% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  3. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Support

    71% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  6. Recognition

    62% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    76% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Practical

    38% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Helping

    29% Important

    Working with people. Helping or providing service to others.

  6. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3071.01 - Transportation Managers.
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