ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Training and Development Professionals

ANZSCO ID 2233

Overview

All Training and Development Professionals

  • $1,742 Weekly Pay
  • Stable Future Growth
  • 20,700 workers Employment Size
  • Very high skill Skill level rating
  • 77% Full-Time Full-Time Share
  • 44 hours Average full-time
  • 43 years Average age
  • 58% female Gender Share

Training and Development Professionals plan, develop, implement and evaluate training and development programs to ensure management and staff acquire the skills and develop the competencies required by organisations to meet organisational objectives.

Also known as: Training Officer.

Specialisations: Education Officer (Air Force and Army), Training Systems Officer (Navy).

You usually need a formal qualification and industry experience to work as a Training and Development Professional. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • identifying training needs and requirements of individuals and organisations
  • setting human resource development objectives and evaluating learning outcomes
  • preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
  • designing, coordinating, scheduling and conducting training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
  • liaising with external training providers to arrange delivery of specific training and development programs
  • promoting internal and external training and development, and evaluating these promotional activities
  • monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
  • gathering, investigating and researching background materials to gain an understanding of various subject matters and systems
  • advising management on the development and placement of staff, and providing career counselling for employees

Prospects

Pathways

You usually need a formal qualification and industry experience to work as a Training and Development Professional. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Training and Education VET training pathways.

Skills & Knowledge

Employers look for Training and Development Professionals who can communicate clearly, work well in a team and have strong interpersonal skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Education and training

    88% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  2. English language

    77% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Customer and personal service

    72% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. Personnel and human resources

    71% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  5. Administration and management

    66% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Clerical

    65% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  7. Sociology and anthropology

    60% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  8. Sales and marketing

    57% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  9. Psychology

    54% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  10. Communications and media

    54% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  11. Computers and electronics

    51% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  12. Mathematics

    50% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  13. Therapy and counselling

    46% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  14. Law and government

    42% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Philosophy and theology

    42% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  16. Economics and accounting

    40% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  17. Public safety and security

    37% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  18. Production and processing

    35% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  19. Telecommunications

    30% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Foreign language

    22% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Learning strategies

    77% Skill level

    Figuring out the best way to teach or learn something new.

  2. Speaking

    68% Skill level

    Talking to others.

  3. Instructing

    66% Skill level

    Teaching people how to do something.

  4. Active learning

    63% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  5. Active listening

    63% Skill level

    Listening to others, not interrupting, and asking good questions.

  6. Management of personnel resources

    63% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  7. Monitoring

    63% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  8. Management of financial resources

    61% Skill level

    Figuring out how money is needed to do something, and keeping track of the money that's being spent.

  9. Coordination with others

    59% Skill level

    Being adaptable and coordinating work with other people.

  10. Critical thinking

    59% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  11. Reading comprehension

    59% Skill level

    Reading work related information.

  12. Persuasion

    59% Skill level

    Talking people into changing their minds or their behaviour.

  13. Systems evaluation

    59% Skill level

    Measuring how well a system is working and how to improve it.

  14. Time management

    59% Skill level

    Managing your own and other peoples' time to get work done.

  15. Writing

    59% Skill level

    Writing things for co-workers or customers.

  16. Complex problem solving

    57% Skill level

    Noticing a problem and figuring out the best way to solve it.

  17. Judgment and decision making

    57% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  18. Social perceptiveness

    55% Skill level

    Understanding why people react the way they do.

  19. Systems analysis

    55% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Serving others

    54% Skill level

    Looking for ways to help people.

Abilities

Workers use these physical and mental abilities.

  1. Speech clarity

    71% Skill level

    Speak clearly so others can understand you.

  2. Oral expression

    70% Skill level

    Communicate by speaking.

  3. Written expression

    64% Skill level

    Write in a way that people can understand.

  4. Deductive reasoning

    63% Skill level

    Use general rules to find answers or solve problems logically.

  5. Oral comprehension

    63% Skill level

    Listen to and understand what people say.

  6. Speech recognition

    63% Skill level

    Identify and understand the speech of another person.

  7. Written comprehension

    61% Skill level

    Read and understand written information.

  8. Originality

    59% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  9. Brainstorming

    55% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  10. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  11. Problem spotting

    55% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  12. Sorting or ordering

    55% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  13. Inductive reasoning

    54% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  14. Far vision

    54% Skill level

    See details that are far away.

  15. Categorising

    50% Skill level

    Come up with different ways of grouping things.

  16. Memorization

    50% Skill level

    Remember things like words, numbers, pictures, and procedures.

  17. Mathematics

    45% Skill level

    Choose the right maths method or formula to solve a problem.

  18. Flexibility of closure

    43% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  20. Visualization

    39% Skill level

    Imagine how something will look after it is moved around or changed.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    86% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Training and teaching others

    83% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  3. Communicating within a team

    82% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Building good relationships

    77% Skill level

    Building good working relationships and keeping them over time.

  5. Making decisions and solving problems

    75% Skill level

    Using information to work out the best solution and solve problems.

  6. Coaching and developing others

    75% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  7. Keeping your knowledge up-to-date

    74% Skill level

    Keeping up-to-date with technology and new ideas.

  8. Giving expert advice

    73% Skill level

    Providing guidance and expert advice to management or other groups.

  9. Researching and investigating

    71% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Communicating with the public

    70% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  11. Thinking creatively

    70% Skill level

    Using your own ideas for developing, designing, or creating something new.

  12. Guiding and directing staff

    70% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  13. Scheduling work and activities

    68% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Coordinating the work of a team

    66% Skill level

    Getting members of a group to work together to finish a task.

  15. Managing payments and orders

    65% Skill level

    Monitoring and controlling resources and the spending of money.

  16. Leading and encouraging a team

    64% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  17. Assessing and evaluating things

    60% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Coming up with systems and processes

    60% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  19. Monitoring people, processes and things

    60% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  20. Working with computers

    46% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3131.00 - Training and Development Managers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Contact with people

    98% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Face-to-face discussions

    92% Important

    Talk with people face-to-face.

  5. Freedom to make decisions

    88% Important

    Have freedom to make decision on your own.

  6. Unstructured work

    87% Important

    Have freedom to decide on tasks, priorities, and goals.

  7. Teamwork

    85% Important

    Work with people in a group or team.

  8. Indoors, heat controlled

    84% Important

    Work indoors with access to heating or cooling.

  9. Letters and memos

    82% Important

    Write letters and memos.

  10. Lead or coordinate a team

    78% Important

    Lead others to do work activities.

  11. Contact with the public

    77% Important

    Work with customers or the public.

  12. Time pressure

    74% Important

    Work to strict deadlines.

  13. Impact of decisions

    73% Important

    Make decisions that have a large impact on other people.

  14. Frequent decision making

    72% Important

    Frequently make decisions that impact other people.

  15. Being exact or accurate

    72% Important

    Be very exact or highly accurate.

  16. Spend time sitting

    72% Important

    Spend time sitting at work.

  17. Public speaking

    68% Important

    Talk to a group of people.

  18. Responsible for outcomes

    67% Important

    Take responsibility for the results of other people's work.

  19. Physically close to people

    64% Important

    Work physically close to other people.

  20. Competition

    62% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Working conditions

    81% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  3. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Recognition

    71% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Helping

    86% Important

    Working with people. Helping or providing service to others.

  3. Administrative

    57% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Creative

    52% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3131.00 - Training and Development Managers.

All Training and Development Professionals

  • $1,742 Weekly Pay
  • Stable Future Growth
  • 20,700 workers Employment Size
  • Very high skill Skill level rating
  • 77% Full-Time Full-Time Share
  • 44 hours Average full-time
  • 43 years Average age
  • 58% female Gender Share

Training and Development Professionals plan, develop, implement and evaluate training and development programs to ensure management and staff acquire the skills and develop the competencies required by organisations to meet organisational objectives.

Also known as: Training Officer.

Specialisations: Education Officer (Air Force and Army), Training Systems Officer (Navy).

You usually need a formal qualification and industry experience to work as a Training and Development Professional. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • identifying training needs and requirements of individuals and organisations
  • setting human resource development objectives and evaluating learning outcomes
  • preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
  • designing, coordinating, scheduling and conducting training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
  • liaising with external training providers to arrange delivery of specific training and development programs
  • promoting internal and external training and development, and evaluating these promotional activities
  • monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
  • gathering, investigating and researching background materials to gain an understanding of various subject matters and systems
  • advising management on the development and placement of staff, and providing career counselling for employees

You usually need a formal qualification and industry experience to work as a Training and Development Professional. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Training and Education VET training pathways.

Employers look for Training and Development Professionals who can communicate clearly, work well in a team and have strong interpersonal skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Education and training

    88% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  2. English language

    77% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Customer and personal service

    72% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. Personnel and human resources

    71% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  5. Administration and management

    66% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Clerical

    65% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  7. Sociology and anthropology

    60% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  8. Sales and marketing

    57% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  9. Psychology

    54% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  10. Communications and media

    54% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  11. Computers and electronics

    51% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  12. Mathematics

    50% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  13. Therapy and counselling

    46% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  14. Law and government

    42% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Philosophy and theology

    42% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  16. Economics and accounting

    40% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  17. Public safety and security

    37% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  18. Production and processing

    35% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  19. Telecommunications

    30% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Foreign language

    22% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Learning strategies

    77% Skill level

    Figuring out the best way to teach or learn something new.

  2. Speaking

    68% Skill level

    Talking to others.

  3. Instructing

    66% Skill level

    Teaching people how to do something.

  4. Active learning

    63% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  5. Active listening

    63% Skill level

    Listening to others, not interrupting, and asking good questions.

  6. Management of personnel resources

    63% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  7. Monitoring

    63% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  8. Management of financial resources

    61% Skill level

    Figuring out how money is needed to do something, and keeping track of the money that's being spent.

  9. Coordination with others

    59% Skill level

    Being adaptable and coordinating work with other people.

  10. Critical thinking

    59% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  11. Reading comprehension

    59% Skill level

    Reading work related information.

  12. Persuasion

    59% Skill level

    Talking people into changing their minds or their behaviour.

  13. Systems evaluation

    59% Skill level

    Measuring how well a system is working and how to improve it.

  14. Time management

    59% Skill level

    Managing your own and other peoples' time to get work done.

  15. Writing

    59% Skill level

    Writing things for co-workers or customers.

  16. Complex problem solving

    57% Skill level

    Noticing a problem and figuring out the best way to solve it.

  17. Judgment and decision making

    57% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  18. Social perceptiveness

    55% Skill level

    Understanding why people react the way they do.

  19. Systems analysis

    55% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Serving others

    54% Skill level

    Looking for ways to help people.

Abilities

Workers use these physical and mental abilities.

  1. Speech clarity

    71% Skill level

    Speak clearly so others can understand you.

  2. Oral expression

    70% Skill level

    Communicate by speaking.

  3. Written expression

    64% Skill level

    Write in a way that people can understand.

  4. Deductive reasoning

    63% Skill level

    Use general rules to find answers or solve problems logically.

  5. Oral comprehension

    63% Skill level

    Listen to and understand what people say.

  6. Speech recognition

    63% Skill level

    Identify and understand the speech of another person.

  7. Written comprehension

    61% Skill level

    Read and understand written information.

  8. Originality

    59% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  9. Brainstorming

    55% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  10. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  11. Problem spotting

    55% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  12. Sorting or ordering

    55% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  13. Inductive reasoning

    54% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  14. Far vision

    54% Skill level

    See details that are far away.

  15. Categorising

    50% Skill level

    Come up with different ways of grouping things.

  16. Memorization

    50% Skill level

    Remember things like words, numbers, pictures, and procedures.

  17. Mathematics

    45% Skill level

    Choose the right maths method or formula to solve a problem.

  18. Flexibility of closure

    43% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  20. Visualization

    39% Skill level

    Imagine how something will look after it is moved around or changed.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    86% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Training and teaching others

    83% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  3. Communicating within a team

    82% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Building good relationships

    77% Skill level

    Building good working relationships and keeping them over time.

  5. Making decisions and solving problems

    75% Skill level

    Using information to work out the best solution and solve problems.

  6. Coaching and developing others

    75% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  7. Keeping your knowledge up-to-date

    74% Skill level

    Keeping up-to-date with technology and new ideas.

  8. Giving expert advice

    73% Skill level

    Providing guidance and expert advice to management or other groups.

  9. Researching and investigating

    71% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Communicating with the public

    70% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  11. Thinking creatively

    70% Skill level

    Using your own ideas for developing, designing, or creating something new.

  12. Guiding and directing staff

    70% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  13. Scheduling work and activities

    68% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Coordinating the work of a team

    66% Skill level

    Getting members of a group to work together to finish a task.

  15. Managing payments and orders

    65% Skill level

    Monitoring and controlling resources and the spending of money.

  16. Leading and encouraging a team

    64% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  17. Assessing and evaluating things

    60% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Coming up with systems and processes

    60% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  19. Monitoring people, processes and things

    60% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  20. Working with computers

    46% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3131.00 - Training and Development Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Contact with people

    98% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Face-to-face discussions

    92% Important

    Talk with people face-to-face.

  5. Freedom to make decisions

    88% Important

    Have freedom to make decision on your own.

  6. Unstructured work

    87% Important

    Have freedom to decide on tasks, priorities, and goals.

  7. Teamwork

    85% Important

    Work with people in a group or team.

  8. Indoors, heat controlled

    84% Important

    Work indoors with access to heating or cooling.

  9. Letters and memos

    82% Important

    Write letters and memos.

  10. Lead or coordinate a team

    78% Important

    Lead others to do work activities.

  11. Contact with the public

    77% Important

    Work with customers or the public.

  12. Time pressure

    74% Important

    Work to strict deadlines.

  13. Impact of decisions

    73% Important

    Make decisions that have a large impact on other people.

  14. Frequent decision making

    72% Important

    Frequently make decisions that impact other people.

  15. Being exact or accurate

    72% Important

    Be very exact or highly accurate.

  16. Spend time sitting

    72% Important

    Spend time sitting at work.

  17. Public speaking

    68% Important

    Talk to a group of people.

  18. Responsible for outcomes

    67% Important

    Take responsibility for the results of other people's work.

  19. Physically close to people

    64% Important

    Work physically close to other people.

  20. Competition

    62% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Working conditions

    81% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  3. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Recognition

    71% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Helping

    86% Important

    Working with people. Helping or providing service to others.

  3. Administrative

    57% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Creative

    52% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3131.00 - Training and Development Managers.
go to top