Overview
All Training and Development Professionals
-
$1,742 Weekly Pay
-
Decline Future Growth
-
17,400 workers Employment Size
-
Very high skill Skill level rating
-
77% Full-Time Full-Time Share
-
44 hours Average full-time
-
43 years Average age
-
58% female Gender Share
Training and Development Professionals plan, develop, implement and evaluate training and development programs to ensure management and staff acquire the skills and develop the competencies required by organisations to meet organisational objectives.
Also known as: Training Officer.
Specialisations: Education Officer (Air Force and Army), Training Systems Officer (Navy).
You usually need a formal qualification and industry experience to work as a Training and Development Professional. Vocational Education and Training (VET) and university are both common study pathways.
Tasks
- identifying training needs and requirements of individuals and organisations
- setting human resource development objectives and evaluating learning outcomes
- preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
- designing, coordinating, scheduling and conducting training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
- liaising with external training providers to arrange delivery of specific training and development programs
- promoting internal and external training and development, and evaluating these promotional activities
- monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
- gathering, investigating and researching background materials to gain an understanding of various subject matters and systems
- advising management on the development and placement of staff, and providing career counselling for employees
Prospects
There were 17,400 Training and Development Professionals in 2020. The number of workers:
- fell over the past 5 years
- is expected to fall over the next five years
- is likely to reach 15,600 by 2025.
Source: ABS Labour Force Survey, seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025. The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment Snapshot
- Size: This is a medium sized occupation.
- Location: Training and Development Professionals work in many regions of Australia.
- Industries: Most work in Education and Training; Public Administration and Safety; and Health Care and Social Assistance.
- Earnings: Full-time workers on an adult wage earn around $1,742 per week (very high compared to the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Many work full-time (77%, higher than the average of 66%).
- Hours: Full-time workers spend around 44 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 43 years (compared to the average of 40 years).
- Gender: 58% of workers are female (compared to the average of 48%).
Employment Outlook
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You usually need a formal qualification and industry experience to work as a Training and Development Professional. Vocational Education and Training (VET) and university are both common study pathways.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Training and Education VET training pathways.
Skills & Knowledge
Employers look for Training and Development Professionals who can communicate clearly, work well in a team and have strong interpersonal skills.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Skills
Skills can be improved through training or experience.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Speaking
Talking to others.
-
Instructing
Teaching people how to do something.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Management of financial resources
Figuring out how money is needed to do something, and keeping track of the money that's being spent.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Reading comprehension
Reading work related information.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Time management
Managing your own and other peoples' time to get work done.
-
Writing
Writing things for co-workers or customers.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Social perceptiveness
Understanding why people react the way they do.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Serving others
Looking for ways to help people.
Abilities
Workers use these physical and mental abilities.
-
Speech clarity
Speak clearly so others can understand you.
-
Oral expression
Communicate by speaking.
-
Written expression
Write in a way that people can understand.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Oral comprehension
Listen to and understand what people say.
-
Speech recognition
Identify and understand the speech of another person.
-
Written comprehension
Read and understand written information.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Near vision
See details that are up-close (within a few feet).
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Far vision
See details that are far away.
-
Categorising
Come up with different ways of grouping things.
-
Memorization
Remember things like words, numbers, pictures, and procedures.
-
Mathematics
Choose the right maths method or formula to solve a problem.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Selective attention
Pay attention to something without being distracted.
-
Visualization
Imagine how something will look after it is moved around or changed.
Activities
These are kinds of activities workers regularly do in this job.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Giving expert advice
Providing guidance and expert advice to management or other groups.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Managing payments and orders
Monitoring and controlling resources and the spending of money.
-
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3131.00 - Training and Development Managers.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Electronic mail
Use electronic mail.
-
Telephone
Talk on the telephone.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Face-to-face discussions
Talk with people face-to-face.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Teamwork
Work with people in a group or team.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Letters and memos
Write letters and memos.
-
Lead or coordinate a team
Lead others to do work activities.
-
Contact with the public
Work with customers or the public.
-
Time pressure
Work to strict deadlines.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Being exact or accurate
Be very exact or highly accurate.
-
Spend time sitting
Spend time sitting at work.
-
Public speaking
Talk to a group of people.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Physically close to people
Work physically close to other people.
-
Competition
Compete with others, or be aware of competitive pressures.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Helping
Working with people. Helping or providing service to others.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3131.00 - Training and Development Managers.
All Training and Development Professionals
-
$1,742 Weekly Pay
-
Decline Future Growth
-
17,400 workers Employment Size
-
Very high skill Skill level rating
-
77% Full-Time Full-Time Share
-
44 hours Average full-time
-
43 years Average age
-
58% female Gender Share
Training and Development Professionals plan, develop, implement and evaluate training and development programs to ensure management and staff acquire the skills and develop the competencies required by organisations to meet organisational objectives.
Also known as: Training Officer.
Specialisations: Education Officer (Air Force and Army), Training Systems Officer (Navy).
You usually need a formal qualification and industry experience to work as a Training and Development Professional. Vocational Education and Training (VET) and university are both common study pathways.
Tasks
- identifying training needs and requirements of individuals and organisations
- setting human resource development objectives and evaluating learning outcomes
- preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
- designing, coordinating, scheduling and conducting training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
- liaising with external training providers to arrange delivery of specific training and development programs
- promoting internal and external training and development, and evaluating these promotional activities
- monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
- gathering, investigating and researching background materials to gain an understanding of various subject matters and systems
- advising management on the development and placement of staff, and providing career counselling for employees
There were 17,400 Training and Development Professionals in 2020. The number of workers:
- fell over the past 5 years
- is expected to fall over the next five years
- is likely to reach 15,600 by 2025.
Source: ABS Labour Force Survey, seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025. The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment Snapshot
- Size: This is a medium sized occupation.
- Location: Training and Development Professionals work in many regions of Australia.
- Industries: Most work in Education and Training; Public Administration and Safety; and Health Care and Social Assistance.
- Earnings: Full-time workers on an adult wage earn around $1,742 per week (very high compared to the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Many work full-time (77%, higher than the average of 66%).
- Hours: Full-time workers spend around 44 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 43 years (compared to the average of 40 years).
- Gender: 58% of workers are female (compared to the average of 48%).
Employment Outlook
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You usually need a formal qualification and industry experience to work as a Training and Development Professional. Vocational Education and Training (VET) and university are both common study pathways.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Training and Education VET training pathways.
Employers look for Training and Development Professionals who can communicate clearly, work well in a team and have strong interpersonal skills.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Skills
Skills can be improved through training or experience.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Speaking
Talking to others.
-
Instructing
Teaching people how to do something.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Management of financial resources
Figuring out how money is needed to do something, and keeping track of the money that's being spent.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Reading comprehension
Reading work related information.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Time management
Managing your own and other peoples' time to get work done.
-
Writing
Writing things for co-workers or customers.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Social perceptiveness
Understanding why people react the way they do.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Serving others
Looking for ways to help people.
Abilities
Workers use these physical and mental abilities.
-
Speech clarity
Speak clearly so others can understand you.
-
Oral expression
Communicate by speaking.
-
Written expression
Write in a way that people can understand.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Oral comprehension
Listen to and understand what people say.
-
Speech recognition
Identify and understand the speech of another person.
-
Written comprehension
Read and understand written information.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Near vision
See details that are up-close (within a few feet).
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Far vision
See details that are far away.
-
Categorising
Come up with different ways of grouping things.
-
Memorization
Remember things like words, numbers, pictures, and procedures.
-
Mathematics
Choose the right maths method or formula to solve a problem.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Selective attention
Pay attention to something without being distracted.
-
Visualization
Imagine how something will look after it is moved around or changed.
Activities
These are kinds of activities workers regularly do in this job.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Giving expert advice
Providing guidance and expert advice to management or other groups.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Managing payments and orders
Monitoring and controlling resources and the spending of money.
-
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3131.00 - Training and Development Managers.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Electronic mail
Use electronic mail.
-
Telephone
Talk on the telephone.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Face-to-face discussions
Talk with people face-to-face.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Teamwork
Work with people in a group or team.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Letters and memos
Write letters and memos.
-
Lead or coordinate a team
Lead others to do work activities.
-
Contact with the public
Work with customers or the public.
-
Time pressure
Work to strict deadlines.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Being exact or accurate
Be very exact or highly accurate.
-
Spend time sitting
Spend time sitting at work.
-
Public speaking
Talk to a group of people.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
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Physically close to people
Work physically close to other people.
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Competition
Compete with others, or be aware of competitive pressures.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
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Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
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Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
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Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
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Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
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Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
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Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
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Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
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Helping
Working with people. Helping or providing service to others.
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Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
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Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
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Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
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Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3131.00 - Training and Development Managers.