ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

ICT Business and Systems Analysts

ANZSCO ID 2611

Overview

All ICT Business and Systems Analysts

  • $2,274 Weekly Pay
  • Strong Future Growth
  • 43,700 workers Employment Size
  • Very high skill Skill level rating
  • 90% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 41 years Average age
  • 30% female Gender Share

ICT Business and Systems Analysts work with users to formulate system requirements, develop system plans and documentation, review and evaluate existing systems, and design and modify systems to meet users' business needs.

You usually need a bachelor or postgraduate degree in a relevant information technology field to work as an ICT Business or Systems Analyst. Some workers have Vocational Education and Training (VET) qualifications. There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications.

Tasks
  • working with users to formulate and document business requirements
  • identifying, investigating, and analysing business processes, procedures and work practices
  • identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
  • using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
  • taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
  • creating user and training documentation, and conducting formal training classes
  • developing functional specifications for use by system developers
  • using data and process modelling techniques to create clear system specifications for the design and development of system software
  • acting as a central reference and information source, providing guidance and assistance in the system project decision making process

Prospects

Pathways

You usually need a bachelor or postgraduate degree in a relevant information technology field to work as an ICT Business or Systems Analyst. Some workers have Vocational Education and Training (VET) qualifications. There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Information and Communications Technology VET training pathways.

Skills & Knowledge

Employers look for ICT Business and Systems Analysts who can communicate clearly, work well in a team and have strong interpersonal skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and electronics

    83% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. English language

    65% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Mathematics

    63% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Customer and personal service

    58% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Clerical

    56% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Engineering and technology

    52% Skill level

    Use engineering, science and technology to design and produce goods and services.

  7. Education and training

    51% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  8. Administration and management

    48% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  9. Technical design

    41% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  10. Communications and media

    36% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  11. Telecommunications

    35% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  12. Production and processing

    33% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  13. Law and government

    31% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  14. Public safety and security

    28% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  15. Personnel and human resources

    26% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  16. Economics and accounting

    24% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  17. Physics

    22% Skill level

    The physical laws of matter, motion and energy, and how they interact through space and time.

  18. Psychology

    20% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  19. Mechanical

    20% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  20. Sales and marketing

    19% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

Skills

Skills can be improved through training or experience.

  1. Critical thinking

    64% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  2. Reading comprehension

    64% Skill level

    Reading work related information.

  3. Quality control analysis

    63% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  4. Programming

    61% Skill level

    Writing computer programs.

  5. Systems evaluation

    61% Skill level

    Measuring how well a system is working and how to improve it.

  6. Troubleshooting

    61% Skill level

    Figuring out why a machine or system went wrong and working out what to do about it.

  7. Active listening

    59% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Judgment and decision making

    59% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  9. Systems analysis

    59% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  10. Active learning

    57% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  11. Complex problem solving

    57% Skill level

    Noticing a problem and figuring out the best way to solve it.

  12. Writing

    57% Skill level

    Writing things for co-workers or customers.

  13. Speaking

    55% Skill level

    Talking to others.

  14. Mathematics

    55% Skill level

    Using maths to solve problems.

  15. Monitoring

    55% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  16. Technology design

    54% Skill level

    Designing and improving equipment and technology.

  17. Operations analysis

    52% Skill level

    Understanding needs and product requirements to create a design.

  18. Coordination with others

    52% Skill level

    Being adaptable and coordinating work with other people.

  19. Time management

    52% Skill level

    Managing your own and other peoples' time to get work done.

  20. Social perceptiveness

    46% Skill level

    Understanding why people react the way they do.

Abilities

Workers use these physical and mental abilities.

  1. Written comprehension

    66% Skill level

    Read and understand written information.

  2. Deductive reasoning

    64% Skill level

    Use general rules to find answers or solve problems logically.

  3. Oral comprehension

    64% Skill level

    Listen to and understand what people say.

  4. Oral expression

    64% Skill level

    Communicate by speaking.

  5. Inductive reasoning

    61% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  6. Brainstorming

    59% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  7. Near vision

    59% Skill level

    See details that are up-close (within a few feet).

  8. Problem spotting

    59% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  9. Written expression

    59% Skill level

    Write in a way that people can understand.

  10. Sorting or ordering

    55% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Originality

    55% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  12. Categorising

    54% Skill level

    Come up with different ways of grouping things.

  13. Working with numbers

    54% Skill level

    Add, subtract, multiply, or divide.

  14. Flexibility of closure

    54% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  15. Mathematics

    54% Skill level

    Choose the right maths method or formula to solve a problem.

  16. Speech clarity

    48% Skill level

    Speak clearly so others can understand you.

  17. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  18. Selective attention

    48% Skill level

    Pay attention to something without being distracted.

  19. Perceptual speed

    46% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  20. Finger dexterity

    43% Skill level

    Put together small parts with your fingers.

Activities

These are kinds of activities workers regularly do in this job.

  1. Working with computers

    85% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  2. Collecting and organising information

    77% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  3. Thinking creatively

    76% Skill level

    Using your own ideas for developing, designing, or creating something new.

  4. Building good relationships

    76% Skill level

    Building good working relationships and keeping them over time.

  5. Keeping your knowledge up-to-date

    73% Skill level

    Keeping up-to-date with technology and new ideas.

  6. Planning and prioritising work

    72% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  7. Making decisions and solving problems

    72% Skill level

    Using information to work out the best solution and solve problems.

  8. Communicating within a team

    72% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  9. Checking compliance with standards

    69% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  10. Scheduling work and activities

    65% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  11. Documenting or recording information

    63% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  12. Looking for changes over time

    63% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  13. Researching and investigating

    61% Skill level

    Looking for, getting and understanding different kinds of information.

  14. Monitoring people, processes and things

    60% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  15. Coordinating the work of a team

    58% Skill level

    Getting members of a group to work together to finish a task.

  16. Making sense of information and ideas

    54% Skill level

    Looking at, working with, and understanding data or information.

  17. Communicating with the public

    53% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  18. Training and teaching others

    50% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  19. Coming up with systems and processes

    50% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  20. Explaining things to people

    45% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1121.00 - Computer Systems Analysts.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Face-to-face discussions

    94% Important

    Talk with people face-to-face.

  3. Being exact or accurate

    92% Important

    Be very exact or highly accurate.

  4. Telephone

    90% Important

    Talk on the telephone.

  5. Spend time sitting

    88% Important

    Spend time sitting at work.

  6. Teamwork

    87% Important

    Work with people in a group or team.

  7. Indoors, heat controlled

    86% Important

    Work indoors with access to heating or cooling.

  8. Contact with people

    82% Important

    Have contact with people by telephone, face-to-face, or any other way.

  9. Time pressure

    82% Important

    Work to strict deadlines.

  10. Freedom to make decisions

    80% Important

    Have freedom to make decision on your own.

  11. Lead or coordinate a team

    78% Important

    Lead others to do work activities.

  12. Unstructured work

    78% Important

    Have freedom to decide on tasks, priorities, and goals.

  13. Repeating same tasks

    77% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  14. Impact of decisions

    74% Important

    Make decisions that have a large impact on other people.

  15. Competition

    70% Important

    Compete with others, or be aware of competitive pressures.

  16. Letters and memos

    69% Important

    Write letters and memos.

  17. Frequent decision making

    68% Important

    Frequently make decisions that impact other people.

  18. Making repetitive motions

    68% Important

    Spend time making repetitive motions.

  19. Physically close to people

    66% Important

    Work physically close to other people.

  20. Using your hands to handle, control, or feel

    65% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Working conditions

    74% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  2. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Independence

    71% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Recognition

    71% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  5. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  6. Relationships

    52% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    90% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Analytical

    90% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  3. Practical

    62% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Enterprising

    48% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  5. Helping

    29% Important

    Working with people. Helping or providing service to others.

  6. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1121.00 - Computer Systems Analysts.

All ICT Business and Systems Analysts

  • $2,274 Weekly Pay
  • Strong Future Growth
  • 43,700 workers Employment Size
  • Very high skill Skill level rating
  • 90% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 41 years Average age
  • 30% female Gender Share

ICT Business and Systems Analysts work with users to formulate system requirements, develop system plans and documentation, review and evaluate existing systems, and design and modify systems to meet users' business needs.

You usually need a bachelor or postgraduate degree in a relevant information technology field to work as an ICT Business or Systems Analyst. Some workers have Vocational Education and Training (VET) qualifications. There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications.

Tasks
  • working with users to formulate and document business requirements
  • identifying, investigating, and analysing business processes, procedures and work practices
  • identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
  • using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
  • taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
  • creating user and training documentation, and conducting formal training classes
  • developing functional specifications for use by system developers
  • using data and process modelling techniques to create clear system specifications for the design and development of system software
  • acting as a central reference and information source, providing guidance and assistance in the system project decision making process

You usually need a bachelor or postgraduate degree in a relevant information technology field to work as an ICT Business or Systems Analyst. Some workers have Vocational Education and Training (VET) qualifications. There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Information and Communications Technology VET training pathways.

Employers look for ICT Business and Systems Analysts who can communicate clearly, work well in a team and have strong interpersonal skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and electronics

    83% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. English language

    65% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Mathematics

    63% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Customer and personal service

    58% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Clerical

    56% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Engineering and technology

    52% Skill level

    Use engineering, science and technology to design and produce goods and services.

  7. Education and training

    51% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  8. Administration and management

    48% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  9. Technical design

    41% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  10. Communications and media

    36% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  11. Telecommunications

    35% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  12. Production and processing

    33% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  13. Law and government

    31% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  14. Public safety and security

    28% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  15. Personnel and human resources

    26% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  16. Economics and accounting

    24% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  17. Physics

    22% Skill level

    The physical laws of matter, motion and energy, and how they interact through space and time.

  18. Psychology

    20% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  19. Mechanical

    20% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  20. Sales and marketing

    19% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

Skills

Skills can be improved through training or experience.

  1. Critical thinking

    64% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  2. Reading comprehension

    64% Skill level

    Reading work related information.

  3. Quality control analysis

    63% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  4. Programming

    61% Skill level

    Writing computer programs.

  5. Systems evaluation

    61% Skill level

    Measuring how well a system is working and how to improve it.

  6. Troubleshooting

    61% Skill level

    Figuring out why a machine or system went wrong and working out what to do about it.

  7. Active listening

    59% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Judgment and decision making

    59% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  9. Systems analysis

    59% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  10. Active learning

    57% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  11. Complex problem solving

    57% Skill level

    Noticing a problem and figuring out the best way to solve it.

  12. Writing

    57% Skill level

    Writing things for co-workers or customers.

  13. Speaking

    55% Skill level

    Talking to others.

  14. Mathematics

    55% Skill level

    Using maths to solve problems.

  15. Monitoring

    55% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  16. Technology design

    54% Skill level

    Designing and improving equipment and technology.

  17. Operations analysis

    52% Skill level

    Understanding needs and product requirements to create a design.

  18. Coordination with others

    52% Skill level

    Being adaptable and coordinating work with other people.

  19. Time management

    52% Skill level

    Managing your own and other peoples' time to get work done.

  20. Social perceptiveness

    46% Skill level

    Understanding why people react the way they do.

Abilities

Workers use these physical and mental abilities.

  1. Written comprehension

    66% Skill level

    Read and understand written information.

  2. Deductive reasoning

    64% Skill level

    Use general rules to find answers or solve problems logically.

  3. Oral comprehension

    64% Skill level

    Listen to and understand what people say.

  4. Oral expression

    64% Skill level

    Communicate by speaking.

  5. Inductive reasoning

    61% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  6. Brainstorming

    59% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  7. Near vision

    59% Skill level

    See details that are up-close (within a few feet).

  8. Problem spotting

    59% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  9. Written expression

    59% Skill level

    Write in a way that people can understand.

  10. Sorting or ordering

    55% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Originality

    55% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  12. Categorising

    54% Skill level

    Come up with different ways of grouping things.

  13. Working with numbers

    54% Skill level

    Add, subtract, multiply, or divide.

  14. Flexibility of closure

    54% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  15. Mathematics

    54% Skill level

    Choose the right maths method or formula to solve a problem.

  16. Speech clarity

    48% Skill level

    Speak clearly so others can understand you.

  17. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  18. Selective attention

    48% Skill level

    Pay attention to something without being distracted.

  19. Perceptual speed

    46% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  20. Finger dexterity

    43% Skill level

    Put together small parts with your fingers.

Activities

These are kinds of activities workers regularly do in this job.

  1. Working with computers

    85% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  2. Collecting and organising information

    77% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  3. Thinking creatively

    76% Skill level

    Using your own ideas for developing, designing, or creating something new.

  4. Building good relationships

    76% Skill level

    Building good working relationships and keeping them over time.

  5. Keeping your knowledge up-to-date

    73% Skill level

    Keeping up-to-date with technology and new ideas.

  6. Planning and prioritising work

    72% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  7. Making decisions and solving problems

    72% Skill level

    Using information to work out the best solution and solve problems.

  8. Communicating within a team

    72% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  9. Checking compliance with standards

    69% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  10. Scheduling work and activities

    65% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  11. Documenting or recording information

    63% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  12. Looking for changes over time

    63% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  13. Researching and investigating

    61% Skill level

    Looking for, getting and understanding different kinds of information.

  14. Monitoring people, processes and things

    60% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  15. Coordinating the work of a team

    58% Skill level

    Getting members of a group to work together to finish a task.

  16. Making sense of information and ideas

    54% Skill level

    Looking at, working with, and understanding data or information.

  17. Communicating with the public

    53% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  18. Training and teaching others

    50% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  19. Coming up with systems and processes

    50% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  20. Explaining things to people

    45% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1121.00 - Computer Systems Analysts.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Face-to-face discussions

    94% Important

    Talk with people face-to-face.

  3. Being exact or accurate

    92% Important

    Be very exact or highly accurate.

  4. Telephone

    90% Important

    Talk on the telephone.

  5. Spend time sitting

    88% Important

    Spend time sitting at work.

  6. Teamwork

    87% Important

    Work with people in a group or team.

  7. Indoors, heat controlled

    86% Important

    Work indoors with access to heating or cooling.

  8. Contact with people

    82% Important

    Have contact with people by telephone, face-to-face, or any other way.

  9. Time pressure

    82% Important

    Work to strict deadlines.

  10. Freedom to make decisions

    80% Important

    Have freedom to make decision on your own.

  11. Lead or coordinate a team

    78% Important

    Lead others to do work activities.

  12. Unstructured work

    78% Important

    Have freedom to decide on tasks, priorities, and goals.

  13. Repeating same tasks

    77% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  14. Impact of decisions

    74% Important

    Make decisions that have a large impact on other people.

  15. Competition

    70% Important

    Compete with others, or be aware of competitive pressures.

  16. Letters and memos

    69% Important

    Write letters and memos.

  17. Frequent decision making

    68% Important

    Frequently make decisions that impact other people.

  18. Making repetitive motions

    68% Important

    Spend time making repetitive motions.

  19. Physically close to people

    66% Important

    Work physically close to other people.

  20. Using your hands to handle, control, or feel

    65% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Working conditions

    74% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  2. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Independence

    71% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Recognition

    71% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  5. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  6. Relationships

    52% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    90% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Analytical

    90% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  3. Practical

    62% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Enterprising

    48% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  5. Helping

    29% Important

    Working with people. Helping or providing service to others.

  6. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1121.00 - Computer Systems Analysts.
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