ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Hostel Parents

ANZSCO ID 423412

Overview

All Special Care Workers

  • $1,341 Weekly Pay
  • Very strong Future Growth

Hostel Parents

  • 1,400 workers Employment Size
  • Lower skill Skill level rating
  • 50% Full-Time Full-Time Share
  • 47 hours Average full-time
  • 39 years Average age
  • 69% female Gender Share

Hostel Parents provide care and supervision for children and young people living in residential facilities such as boarding school residential colleges and hostels.

You usually need experience caring for children to work as a Hostel Parent. Formal qualifications might be useful but aren't essential. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as education or nursing.

Tasks
  • Plans and implements programmes of supervision and care for children in residential care.
  • Supervises and arranges activities to enhance the physical, social, emotional and intellectual development of children in residential care.
  • Wakes children and ensures they are washed, dressed, fed and ready for educational and recreational activities.
  • Supervises children during domestic activities such as eating meals and showering.
  • Maintains discipline, enforces regulations and behaviour standards, compiles disciplinary reports and assists in implementing remedial measures.

Prospects

Pathways

You usually need experience caring for children to work as a Hostel Parent. Formal qualifications might be useful but aren't essential. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as education or nursing.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Health Industry and Community Services VET training pathways.

Skills & Knowledge

Employers look for Special Care Workers who are caring, compassionate and empathetic and communicate clearly, with strong people skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    79% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Psychology

    72% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  3. Therapy and counselling

    59% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  4. Education and training

    55% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. Sociology and anthropology

    54% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  6. English language

    53% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  7. Clerical

    49% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  8. Philosophy and theology

    46% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  9. Public safety and security

    46% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  10. Personnel and human resources

    42% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  11. Administration and management

    38% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  12. Law and government

    37% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  13. Computers and electronics

    36% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  14. Communications and media

    35% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  15. Mathematics

    34% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  16. Geography

    33% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  17. Transportation

    25% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Economics and accounting

    19% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  19. Sales and marketing

    17% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  20. Telecommunications

    11% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  3. Speaking

    52% Skill level

    Talking to others.

  4. Monitoring

    50% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  5. Coordination with others

    48% Skill level

    Being adaptable and coordinating work with other people.

  6. Social perceptiveness

    48% Skill level

    Understanding why people react the way they do.

  7. Reading comprehension

    48% Skill level

    Reading work related information.

  8. Time management

    46% Skill level

    Managing your own and other peoples' time to get work done.

  9. Persuasion

    46% Skill level

    Talking people into changing their minds or their behaviour.

  10. Negotiation

    45% Skill level

    Bringing people together and trying to sort out their differences.

  11. Judgment and decision making

    45% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  12. Serving others

    45% Skill level

    Looking for ways to help people.

  13. Learning strategies

    45% Skill level

    Figuring out the best way to teach or learn something new.

  14. Active learning

    43% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  16. Instructing

    43% Skill level

    Teaching people how to do something.

  17. Management of personnel resources

    43% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  18. Systems analysis

    43% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Writing

    43% Skill level

    Writing things for co-workers or customers.

  20. Systems evaluation

    41% Skill level

    Measuring how well a system is working and how to improve it.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Oral expression

    57% Skill level

    Communicate by speaking.

  3. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  4. Written comprehension

    54% Skill level

    Read and understand written information.

  5. Problem spotting

    52% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  6. Speech clarity

    48% Skill level

    Speak clearly so others can understand you.

  7. Deductive reasoning

    46% Skill level

    Use general rules to find answers or solve problems logically.

  8. Inductive reasoning

    45% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  9. Written expression

    45% Skill level

    Write in a way that people can understand.

  10. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  12. Brainstorming

    43% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  13. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  14. Originality

    43% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  15. Far vision

    41% Skill level

    See details that are far away.

  16. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  17. Flexibility of closure

    34% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Multitasking

    34% Skill level

    Do two or more things at the same time.

  19. Perceptual speed

    32% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  20. Visualization

    32% Skill level

    Imagine how something will look after it is moved around or changed.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    80% Skill level

    Building good working relationships and keeping them over time.

  2. Negotiating and resolving conflicts

    77% Skill level

    Handling complaints and disagreements, and negotiating with people.

  3. Planning and prioritising work

    75% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Helping and caring for others

    75% Skill level

    Providing personal assistance, medical attention, or emotional support.

  5. Communicating within a team

    73% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Making decisions and solving problems

    72% Skill level

    Using information to work out the best solution and solve problems.

  7. Documenting or recording information

    72% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  8. Monitoring people, processes and things

    72% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  9. Researching and investigating

    67% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Thinking creatively

    67% Skill level

    Using your own ideas for developing, designing, or creating something new.

  11. Coaching and developing others

    67% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  12. Assessing and evaluating things

    65% Skill level

    Working out the value, importance, or quality of things, services or people.

  13. Communicating with the public

    65% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  14. Looking for changes over time

    65% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  15. Giving expert advice

    65% Skill level

    Providing guidance and expert advice to management or other groups.

  16. Working with the public

    65% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  17. Keeping your knowledge up-to-date

    64% Skill level

    Keeping up-to-date with technology and new ideas.

  18. Scheduling work and activities

    63% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Leading and encouraging a team

    54% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  20. Working with computers

    48% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-9041.00 - Residential Advisors.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Teamwork

    99% Important

    Work with people in a group or team.

  2. Face-to-face discussions

    96% Important

    Talk with people face-to-face.

  3. Contact with people

    95% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Telephone

    92% Important

    Talk on the telephone.

  5. Lead or coordinate a team

    91% Important

    Lead others to do work activities.

  6. Health and safety of others

    87% Important

    Take responsibility for the health and safety of others.

  7. Unstructured work

    85% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Conflict situations

    85% Important

    Deal with conflict or disagreements.

  9. Freedom to make decisions

    84% Important

    Have freedom to make decision on your own.

  10. Repeating same tasks

    78% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  11. Physically close to people

    77% Important

    Work physically close to other people.

  12. Time pressure

    76% Important

    Work to strict deadlines.

  13. Frequent decision making

    75% Important

    Frequently make decisions that impact other people.

  14. Loud or uncomfortable sounds

    74% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  15. Electronic mail

    73% Important

    Use electronic mail.

  16. Responsible for outcomes

    73% Important

    Take responsibility for the results of other people's work.

  17. Letters and memos

    72% Important

    Write letters and memos.

  18. Being exact or accurate

    72% Important

    Be very exact or highly accurate.

  19. Angry or unpleasant people

    71% Important

    Deal with unpleasant, angry, or rude people.

  20. Impact of decisions

    71% Important

    Make decisions that have a large impact on other people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    90% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    67% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Working conditions

    55% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    43% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Helping

    95% Important

    Working with people. Helping or providing service to others.

  2. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Administrative

    67% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Creative

    38% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  5. Practical

    33% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  6. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-9041.00 - Residential Advisors.

All Special Care Workers

  • $1,341 Weekly Pay
  • Very strong Future Growth

Hostel Parents

  • 1,400 workers Employment Size
  • Lower skill Skill level rating
  • 50% Full-Time Full-Time Share
  • 47 hours Average full-time
  • 39 years Average age
  • 69% female Gender Share

Hostel Parents provide care and supervision for children and young people living in residential facilities such as boarding school residential colleges and hostels.

You usually need experience caring for children to work as a Hostel Parent. Formal qualifications might be useful but aren't essential. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as education or nursing.

Tasks
  • Plans and implements programmes of supervision and care for children in residential care.
  • Supervises and arranges activities to enhance the physical, social, emotional and intellectual development of children in residential care.
  • Wakes children and ensures they are washed, dressed, fed and ready for educational and recreational activities.
  • Supervises children during domestic activities such as eating meals and showering.
  • Maintains discipline, enforces regulations and behaviour standards, compiles disciplinary reports and assists in implementing remedial measures.

You usually need experience caring for children to work as a Hostel Parent. Formal qualifications might be useful but aren't essential. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as education or nursing.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Health Industry and Community Services VET training pathways.

Employers look for Special Care Workers who are caring, compassionate and empathetic and communicate clearly, with strong people skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    79% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Psychology

    72% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  3. Therapy and counselling

    59% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  4. Education and training

    55% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. Sociology and anthropology

    54% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  6. English language

    53% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  7. Clerical

    49% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  8. Philosophy and theology

    46% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  9. Public safety and security

    46% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  10. Personnel and human resources

    42% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  11. Administration and management

    38% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  12. Law and government

    37% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  13. Computers and electronics

    36% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  14. Communications and media

    35% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  15. Mathematics

    34% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  16. Geography

    33% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  17. Transportation

    25% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Economics and accounting

    19% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  19. Sales and marketing

    17% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  20. Telecommunications

    11% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  3. Speaking

    52% Skill level

    Talking to others.

  4. Monitoring

    50% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  5. Coordination with others

    48% Skill level

    Being adaptable and coordinating work with other people.

  6. Social perceptiveness

    48% Skill level

    Understanding why people react the way they do.

  7. Reading comprehension

    48% Skill level

    Reading work related information.

  8. Time management

    46% Skill level

    Managing your own and other peoples' time to get work done.

  9. Persuasion

    46% Skill level

    Talking people into changing their minds or their behaviour.

  10. Negotiation

    45% Skill level

    Bringing people together and trying to sort out their differences.

  11. Judgment and decision making

    45% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  12. Serving others

    45% Skill level

    Looking for ways to help people.

  13. Learning strategies

    45% Skill level

    Figuring out the best way to teach or learn something new.

  14. Active learning

    43% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  15. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  16. Instructing

    43% Skill level

    Teaching people how to do something.

  17. Management of personnel resources

    43% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  18. Systems analysis

    43% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Writing

    43% Skill level

    Writing things for co-workers or customers.

  20. Systems evaluation

    41% Skill level

    Measuring how well a system is working and how to improve it.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Oral expression

    57% Skill level

    Communicate by speaking.

  3. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  4. Written comprehension

    54% Skill level

    Read and understand written information.

  5. Problem spotting

    52% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  6. Speech clarity

    48% Skill level

    Speak clearly so others can understand you.

  7. Deductive reasoning

    46% Skill level

    Use general rules to find answers or solve problems logically.

  8. Inductive reasoning

    45% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  9. Written expression

    45% Skill level

    Write in a way that people can understand.

  10. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  12. Brainstorming

    43% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  13. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  14. Originality

    43% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  15. Far vision

    41% Skill level

    See details that are far away.

  16. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  17. Flexibility of closure

    34% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Multitasking

    34% Skill level

    Do two or more things at the same time.

  19. Perceptual speed

    32% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  20. Visualization

    32% Skill level

    Imagine how something will look after it is moved around or changed.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    80% Skill level

    Building good working relationships and keeping them over time.

  2. Negotiating and resolving conflicts

    77% Skill level

    Handling complaints and disagreements, and negotiating with people.

  3. Planning and prioritising work

    75% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Helping and caring for others

    75% Skill level

    Providing personal assistance, medical attention, or emotional support.

  5. Communicating within a team

    73% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Making decisions and solving problems

    72% Skill level

    Using information to work out the best solution and solve problems.

  7. Documenting or recording information

    72% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  8. Monitoring people, processes and things

    72% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  9. Researching and investigating

    67% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Thinking creatively

    67% Skill level

    Using your own ideas for developing, designing, or creating something new.

  11. Coaching and developing others

    67% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  12. Assessing and evaluating things

    65% Skill level

    Working out the value, importance, or quality of things, services or people.

  13. Communicating with the public

    65% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  14. Looking for changes over time

    65% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  15. Giving expert advice

    65% Skill level

    Providing guidance and expert advice to management or other groups.

  16. Working with the public

    65% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  17. Keeping your knowledge up-to-date

    64% Skill level

    Keeping up-to-date with technology and new ideas.

  18. Scheduling work and activities

    63% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Leading and encouraging a team

    54% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  20. Working with computers

    48% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-9041.00 - Residential Advisors.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Teamwork

    99% Important

    Work with people in a group or team.

  2. Face-to-face discussions

    96% Important

    Talk with people face-to-face.

  3. Contact with people

    95% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Telephone

    92% Important

    Talk on the telephone.

  5. Lead or coordinate a team

    91% Important

    Lead others to do work activities.

  6. Health and safety of others

    87% Important

    Take responsibility for the health and safety of others.

  7. Unstructured work

    85% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Conflict situations

    85% Important

    Deal with conflict or disagreements.

  9. Freedom to make decisions

    84% Important

    Have freedom to make decision on your own.

  10. Repeating same tasks

    78% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  11. Physically close to people

    77% Important

    Work physically close to other people.

  12. Time pressure

    76% Important

    Work to strict deadlines.

  13. Frequent decision making

    75% Important

    Frequently make decisions that impact other people.

  14. Loud or uncomfortable sounds

    74% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  15. Electronic mail

    73% Important

    Use electronic mail.

  16. Responsible for outcomes

    73% Important

    Take responsibility for the results of other people's work.

  17. Letters and memos

    72% Important

    Write letters and memos.

  18. Being exact or accurate

    72% Important

    Be very exact or highly accurate.

  19. Angry or unpleasant people

    71% Important

    Deal with unpleasant, angry, or rude people.

  20. Impact of decisions

    71% Important

    Make decisions that have a large impact on other people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    90% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    67% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Support

    67% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Working conditions

    55% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    43% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Helping

    95% Important

    Working with people. Helping or providing service to others.

  2. Enterprising

    76% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Administrative

    67% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Creative

    38% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  5. Practical

    33% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  6. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-9041.00 - Residential Advisors.
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