ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Overview

All Cafe Workers

  • $1,030 Weekly Pay
  • Very strong Future Growth
  • 28,000 workers Employment Size
  • Entry level Skill level rating
  • 19% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 24 years Average age
  • 81% female Gender Share

Cafe Workers sell and serve food and beverages for consumption on premises in cafes and similar establishments.

Also known as: Cafe Assistant or Cafe Attendant.

Specialisations: Canteen Attendant.

You can work as a Cafe Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.

Tasks
  • preparing and serving food and beverages for consumption on the premises
  • taking customers' food and beverage orders
  • operating cash registers, accepting payments and preparing sales invoices
  • clearing away used dishes and cutlery from tables when customers are finished
  • cleaning and preparing tables for use
  • washing dishes, cutlery and cooking utensils
  • cleaning cafe equipment such as coffee grinders, espresso machines and ice makers
  • participating in stocktakes and assisting in putting away new stock
  • providing backup to other cafe employees

Prospects

Pathways

You can work as a Cafe Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Skills & Knowledge

Employers look for Café workers who can interact with others, are reliable and well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    54% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. English language

    41% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Mathematics

    40% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Education and training

    39% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. Food production

    33% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

  6. Sales and marketing

    33% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  7. Production and processing

    30% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  8. Administration and management

    29% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  9. Public safety and security

    28% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  10. Telecommunications

    27% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  11. Communications and media

    24% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Transportation

    23% Skill level

    Moving people or goods by air, rail, sea, or road.

  13. Psychology

    22% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  14. Clerical

    21% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  15. Economics and accounting

    20% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Mechanical

    19% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  17. Chemistry

    18% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  18. Personnel and human resources

    16% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  19. Medicine and dentistry

    15% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  20. Law and government

    15% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

Skills

Skills can be improved through training or experience.

  1. Coordination with others

    43% Skill level

    Being adaptable and coordinating work with other people.

  2. Serving others

    39% Skill level

    Looking for ways to help people.

  3. Speaking

    36% Skill level

    Talking to others.

  4. Learning strategies

    36% Skill level

    Figuring out the best way to teach or learn something new.

  5. Instructing

    34% Skill level

    Teaching people how to do something.

  6. Social perceptiveness

    34% Skill level

    Understanding why people react the way they do.

  7. Active listening

    32% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Critical thinking

    32% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  9. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Management of personnel resources

    32% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  11. Persuasion

    32% Skill level

    Talking people into changing their minds or their behaviour.

  12. Reading comprehension

    32% Skill level

    Reading work related information.

  13. Time management

    32% Skill level

    Managing your own and other peoples' time to get work done.

  14. Monitoring

    30% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  15. Active learning

    30% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  16. Complex problem solving

    30% Skill level

    Noticing a problem and figuring out the best way to solve it.

  17. Mathematics

    27% Skill level

    Using maths to solve problems.

  18. Negotiation

    23% Skill level

    Bringing people together and trying to sort out their differences.

  19. Operation monitoring

    23% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  20. Quality control analysis

    21% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

Abilities

Workers use these physical and mental abilities.

  1. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  2. Speech clarity

    45% Skill level

    Speak clearly so others can understand you.

  3. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  4. Oral comprehension

    41% Skill level

    Listen to and understand what people say.

  5. Oral expression

    41% Skill level

    Communicate by speaking.

  6. Multitasking

    37% Skill level

    Do two or more things at the same time.

  7. Problem spotting

    37% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Sorting or ordering

    37% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Trunk strength

    37% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  10. Written comprehension

    36% Skill level

    Read and understand written information.

  11. Categorising

    36% Skill level

    Come up with different ways of grouping things.

  12. Deductive reasoning

    34% Skill level

    Use general rules to find answers or solve problems logically.

  13. Selective attention

    34% Skill level

    Pay attention to something without being distracted.

  14. Arm-hand steadiness

    32% Skill level

    Keep your hand or arm steady.

  15. Perceptual speed

    32% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  16. Finger dexterity

    30% Skill level

    Put together small parts with your fingers.

  17. Manual dexterity

    30% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  18. Whole body coordination

    30% Skill level

    Move your arms, legs, and body together.

  19. Memorization

    29% Skill level

    Remember things like words, numbers, pictures, and procedures.

  20. Mathematics

    23% Skill level

    Choose the right maths method or formula to solve a problem.

Activities

These are kinds of activities workers regularly do in this job.

  1. Handling and moving objects

    62% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  2. Building good relationships

    61% Skill level

    Building good working relationships and keeping them over time.

  3. Working with the public

    60% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Looking for changes over time

    55% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  5. Coaching and developing others

    53% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  6. Communicating within a team

    52% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Coordinating the work of a team

    49% Skill level

    Getting members of a group to work together to finish a task.

  8. Training and teaching others

    45% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  9. Researching and investigating

    43% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Negotiating and resolving conflicts

    41% Skill level

    Handling complaints and disagreements, and negotiating with people.

  11. Monitoring people, processes and things

    40% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  12. Helping and caring for others

    38% Skill level

    Providing personal assistance, medical attention, or emotional support.

  13. Checking compliance with standards

    36% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  14. Giving expert advice

    35% Skill level

    Providing guidance and expert advice to management or other groups.

  15. Leading and encouraging a team

    35% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  16. Controlling equipment or machines

    35% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  17. Assessing and evaluating things

    34% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Making decisions and solving problems

    34% Skill level

    Using information to work out the best solution and solve problems.

  19. Guiding and directing staff

    34% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  20. Checking for errors or defects

    28% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3021.00 - Combined Food Preparation and Serving Workers, Including Fast Food.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Spend time standing

    96% Important

    Spend time standing at work.

  2. Physically close to people

    85% Important

    Work physically close to other people.

  3. Angry or unpleasant people

    82% Important

    Deal with unpleasant, angry, or rude people.

  4. Contact with people

    82% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Making repetitive motions

    80% Important

    Spend time making repetitive motions.

  6. Teamwork

    80% Important

    Work with people in a group or team.

  7. Using your hands to handle, control, or feel

    80% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  8. Face-to-face discussions

    79% Important

    Talk with people face-to-face.

  9. Walking and running

    79% Important

    Spend time walking and running.

  10. Contact with the public

    77% Important

    Work with customers or the public.

  11. Being exact or accurate

    75% Important

    Be very exact or highly accurate.

  12. Wear common protective or safety equipment

    74% Important

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  13. Minor burns, cuts, bites, or stings

    74% Important

    Be exposed to minor burns, cuts, bites, or stings.

  14. Lead or coordinate a team

    73% Important

    Lead others to do work activities.

  15. Health and safety of others

    71% Important

    Take responsibility for the health and safety of others.

  16. Conflict situations

    70% Important

    Deal with conflict or disagreements.

  17. Indoors, heat controlled

    69% Important

    Work indoors with access to heating or cooling.

  18. Very hot or cold temperatures

    69% Important

    Work in very hot or cold temperatures.

  19. Frequent decision making

    68% Important

    Frequently make decisions that impact other people.

  20. Competition

    66% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Working conditions

    26% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    24% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Independence

    24% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Recognition

    19% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    95% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    81% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    57% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    48% Important

    Working with people. Helping or providing service to others.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3021.00 - Combined Food Preparation and Serving Workers, Including Fast Food.

All Cafe Workers

  • $1,030 Weekly Pay
  • Very strong Future Growth
  • 28,000 workers Employment Size
  • Entry level Skill level rating
  • 19% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 24 years Average age
  • 81% female Gender Share

Cafe Workers sell and serve food and beverages for consumption on premises in cafes and similar establishments.

Also known as: Cafe Assistant or Cafe Attendant.

Specialisations: Canteen Attendant.

You can work as a Cafe Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.

Tasks
  • preparing and serving food and beverages for consumption on the premises
  • taking customers' food and beverage orders
  • operating cash registers, accepting payments and preparing sales invoices
  • clearing away used dishes and cutlery from tables when customers are finished
  • cleaning and preparing tables for use
  • washing dishes, cutlery and cooking utensils
  • cleaning cafe equipment such as coffee grinders, espresso machines and ice makers
  • participating in stocktakes and assisting in putting away new stock
  • providing backup to other cafe employees

You can work as a Cafe Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Employers look for Café workers who can interact with others, are reliable and well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    54% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. English language

    41% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Mathematics

    40% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Education and training

    39% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. Food production

    33% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

  6. Sales and marketing

    33% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  7. Production and processing

    30% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  8. Administration and management

    29% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  9. Public safety and security

    28% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  10. Telecommunications

    27% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  11. Communications and media

    24% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Transportation

    23% Skill level

    Moving people or goods by air, rail, sea, or road.

  13. Psychology

    22% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  14. Clerical

    21% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  15. Economics and accounting

    20% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Mechanical

    19% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  17. Chemistry

    18% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  18. Personnel and human resources

    16% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  19. Medicine and dentistry

    15% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  20. Law and government

    15% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

Skills

Skills can be improved through training or experience.

  1. Coordination with others

    43% Skill level

    Being adaptable and coordinating work with other people.

  2. Serving others

    39% Skill level

    Looking for ways to help people.

  3. Speaking

    36% Skill level

    Talking to others.

  4. Learning strategies

    36% Skill level

    Figuring out the best way to teach or learn something new.

  5. Instructing

    34% Skill level

    Teaching people how to do something.

  6. Social perceptiveness

    34% Skill level

    Understanding why people react the way they do.

  7. Active listening

    32% Skill level

    Listening to others, not interrupting, and asking good questions.

  8. Critical thinking

    32% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  9. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Management of personnel resources

    32% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  11. Persuasion

    32% Skill level

    Talking people into changing their minds or their behaviour.

  12. Reading comprehension

    32% Skill level

    Reading work related information.

  13. Time management

    32% Skill level

    Managing your own and other peoples' time to get work done.

  14. Monitoring

    30% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  15. Active learning

    30% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  16. Complex problem solving

    30% Skill level

    Noticing a problem and figuring out the best way to solve it.

  17. Mathematics

    27% Skill level

    Using maths to solve problems.

  18. Negotiation

    23% Skill level

    Bringing people together and trying to sort out their differences.

  19. Operation monitoring

    23% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  20. Quality control analysis

    21% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

Abilities

Workers use these physical and mental abilities.

  1. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  2. Speech clarity

    45% Skill level

    Speak clearly so others can understand you.

  3. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  4. Oral comprehension

    41% Skill level

    Listen to and understand what people say.

  5. Oral expression

    41% Skill level

    Communicate by speaking.

  6. Multitasking

    37% Skill level

    Do two or more things at the same time.

  7. Problem spotting

    37% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Sorting or ordering

    37% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Trunk strength

    37% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  10. Written comprehension

    36% Skill level

    Read and understand written information.

  11. Categorising

    36% Skill level

    Come up with different ways of grouping things.

  12. Deductive reasoning

    34% Skill level

    Use general rules to find answers or solve problems logically.

  13. Selective attention

    34% Skill level

    Pay attention to something without being distracted.

  14. Arm-hand steadiness

    32% Skill level

    Keep your hand or arm steady.

  15. Perceptual speed

    32% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  16. Finger dexterity

    30% Skill level

    Put together small parts with your fingers.

  17. Manual dexterity

    30% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  18. Whole body coordination

    30% Skill level

    Move your arms, legs, and body together.

  19. Memorization

    29% Skill level

    Remember things like words, numbers, pictures, and procedures.

  20. Mathematics

    23% Skill level

    Choose the right maths method or formula to solve a problem.

Activities

These are kinds of activities workers regularly do in this job.

  1. Handling and moving objects

    62% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  2. Building good relationships

    61% Skill level

    Building good working relationships and keeping them over time.

  3. Working with the public

    60% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Looking for changes over time

    55% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  5. Coaching and developing others

    53% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  6. Communicating within a team

    52% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Coordinating the work of a team

    49% Skill level

    Getting members of a group to work together to finish a task.

  8. Training and teaching others

    45% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  9. Researching and investigating

    43% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Negotiating and resolving conflicts

    41% Skill level

    Handling complaints and disagreements, and negotiating with people.

  11. Monitoring people, processes and things

    40% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  12. Helping and caring for others

    38% Skill level

    Providing personal assistance, medical attention, or emotional support.

  13. Checking compliance with standards

    36% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  14. Giving expert advice

    35% Skill level

    Providing guidance and expert advice to management or other groups.

  15. Leading and encouraging a team

    35% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  16. Controlling equipment or machines

    35% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  17. Assessing and evaluating things

    34% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Making decisions and solving problems

    34% Skill level

    Using information to work out the best solution and solve problems.

  19. Guiding and directing staff

    34% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  20. Checking for errors or defects

    28% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3021.00 - Combined Food Preparation and Serving Workers, Including Fast Food.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Spend time standing

    96% Important

    Spend time standing at work.

  2. Physically close to people

    85% Important

    Work physically close to other people.

  3. Angry or unpleasant people

    82% Important

    Deal with unpleasant, angry, or rude people.

  4. Contact with people

    82% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Making repetitive motions

    80% Important

    Spend time making repetitive motions.

  6. Teamwork

    80% Important

    Work with people in a group or team.

  7. Using your hands to handle, control, or feel

    80% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  8. Face-to-face discussions

    79% Important

    Talk with people face-to-face.

  9. Walking and running

    79% Important

    Spend time walking and running.

  10. Contact with the public

    77% Important

    Work with customers or the public.

  11. Being exact or accurate

    75% Important

    Be very exact or highly accurate.

  12. Wear common protective or safety equipment

    74% Important

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  13. Minor burns, cuts, bites, or stings

    74% Important

    Be exposed to minor burns, cuts, bites, or stings.

  14. Lead or coordinate a team

    73% Important

    Lead others to do work activities.

  15. Health and safety of others

    71% Important

    Take responsibility for the health and safety of others.

  16. Conflict situations

    70% Important

    Deal with conflict or disagreements.

  17. Indoors, heat controlled

    69% Important

    Work indoors with access to heating or cooling.

  18. Very hot or cold temperatures

    69% Important

    Work in very hot or cold temperatures.

  19. Frequent decision making

    68% Important

    Frequently make decisions that impact other people.

  20. Competition

    66% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Working conditions

    26% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    24% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Independence

    24% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Recognition

    19% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    95% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    81% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    57% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    48% Important

    Working with people. Helping or providing service to others.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3021.00 - Combined Food Preparation and Serving Workers, Including Fast Food.
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