Overview
All Cafe Workers
-
$1,030 Weekly Pay
-
Very strong Future Growth
-
28,000 workers Employment Size
-
Entry level Skill level rating
-
19% Full-Time Full-Time Share
-
43 hours Average full-time
-
24 years Average age
-
81% female Gender Share
Cafe Workers sell and serve food and beverages for consumption on premises in cafes and similar establishments.
Also known as: Cafe Assistant or Cafe Attendant.
Specialisations: Canteen Attendant.
You can work as a Cafe Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.
Tasks
- preparing and serving food and beverages for consumption on the premises
- taking customers' food and beverage orders
- operating cash registers, accepting payments and preparing sales invoices
- clearing away used dishes and cutlery from tables when customers are finished
- cleaning and preparing tables for use
- washing dishes, cutlery and cooking utensils
- cleaning cafe equipment such as coffee grinders, espresso machines and ice makers
- participating in stocktakes and assisting in putting away new stock
- providing backup to other cafe employees
Prospects
The number of people working as Cafe Workers (in their main job) grew very strongly over 5 years:
from 22,900 in 2014 to 28,000 in 2019.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a medium sized occupation.
- Location: Cafe Workers work in many regions of Australia.
- Industries: Most work in Accommodation and Food Services; Education and Training; and Retail Trade.
- Earnings: Full-time workers on an adult wage earn around $1,030 per week (lower than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Less than half work full-time (19%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 24 years (compared to the average of 40 years). Many workers are under 25 years of age (50%).
- Gender: 81% of workers are female (compared to the average of 48%).
Employment Outlook
Caution: The 2019 employment projections do not take account of any impact caused by the COVID-19 pandemic and are therefore no longer reflective of current labour market conditions. As such, they should be used, and interpreted, with extreme caution. Source: ABS Labour Force Survey, National Skills Commission trend data to May 2019 and projections to 2024.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You can work as a Cafe Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.
Skills & Knowledge
Employers look for Café workers who can interact with others, are reliable and well presented.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Food production
Planting, growing, and harvesting food (both plant and animal), including storage and handling.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Chemistry
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Skills
Skills can be improved through training or experience.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Serving others
Looking for ways to help people.
-
Speaking
Talking to others.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Instructing
Teaching people how to do something.
-
Social perceptiveness
Understanding why people react the way they do.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Reading comprehension
Reading work related information.
-
Time management
Managing your own and other peoples' time to get work done.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Mathematics
Using maths to solve problems.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
Abilities
Workers use these physical and mental abilities.
-
Speech recognition
Identify and understand the speech of another person.
-
Speech clarity
Speak clearly so others can understand you.
-
Near vision
See details that are up-close (within a few feet).
-
Oral comprehension
Listen to and understand what people say.
-
Oral expression
Communicate by speaking.
-
Multitasking
Do two or more things at the same time.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Trunk strength
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
-
Written comprehension
Read and understand written information.
-
Categorising
Come up with different ways of grouping things.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Selective attention
Pay attention to something without being distracted.
-
Arm-hand steadiness
Keep your hand or arm steady.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Finger dexterity
Put together small parts with your fingers.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
-
Whole body coordination
Move your arms, legs, and body together.
-
Memorization
Remember things like words, numbers, pictures, and procedures.
-
Mathematics
Choose the right maths method or formula to solve a problem.
Activities
These are kinds of activities workers regularly do in this job.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Giving expert advice
Providing guidance and expert advice to management or other groups.
-
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
Controlling equipment or machines
Operating machines or processes either directly or using controls (not including computers or vehicles).
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3021.00 - Combined Food Preparation and Serving Workers, Including Fast Food.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Spend time standing
Spend time standing at work.
-
Physically close to people
Work physically close to other people.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Making repetitive motions
Spend time making repetitive motions.
-
Teamwork
Work with people in a group or team.
-
Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
-
Face-to-face discussions
Talk with people face-to-face.
-
Walking and running
Spend time walking and running.
-
Contact with the public
Work with customers or the public.
-
Being exact or accurate
Be very exact or highly accurate.
-
Wear common protective or safety equipment
Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.
-
Minor burns, cuts, bites, or stings
Be exposed to minor burns, cuts, bites, or stings.
-
Lead or coordinate a team
Lead others to do work activities.
-
Health and safety of others
Take responsibility for the health and safety of others.
-
Conflict situations
Deal with conflict or disagreements.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Very hot or cold temperatures
Work in very hot or cold temperatures.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Competition
Compete with others, or be aware of competitive pressures.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Helping
Working with people. Helping or providing service to others.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3021.00 - Combined Food Preparation and Serving Workers, Including Fast Food.
All Cafe Workers
-
$1,030 Weekly Pay
-
Very strong Future Growth
-
28,000 workers Employment Size
-
Entry level Skill level rating
-
19% Full-Time Full-Time Share
-
43 hours Average full-time
-
24 years Average age
-
81% female Gender Share
Cafe Workers sell and serve food and beverages for consumption on premises in cafes and similar establishments.
Also known as: Cafe Assistant or Cafe Attendant.
Specialisations: Canteen Attendant.
You can work as a Cafe Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.
Tasks
- preparing and serving food and beverages for consumption on the premises
- taking customers' food and beverage orders
- operating cash registers, accepting payments and preparing sales invoices
- clearing away used dishes and cutlery from tables when customers are finished
- cleaning and preparing tables for use
- washing dishes, cutlery and cooking utensils
- cleaning cafe equipment such as coffee grinders, espresso machines and ice makers
- participating in stocktakes and assisting in putting away new stock
- providing backup to other cafe employees
The number of people working as Cafe Workers (in their main job) grew very strongly over 5 years:
from 22,900 in 2014 to 28,000 in 2019.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a medium sized occupation.
- Location: Cafe Workers work in many regions of Australia.
- Industries: Most work in Accommodation and Food Services; Education and Training; and Retail Trade.
- Earnings: Full-time workers on an adult wage earn around $1,030 per week (lower than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Less than half work full-time (19%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 24 years (compared to the average of 40 years). Many workers are under 25 years of age (50%).
- Gender: 81% of workers are female (compared to the average of 48%).
Employment Outlook
Caution: The 2019 employment projections do not take account of any impact caused by the COVID-19 pandemic and are therefore no longer reflective of current labour market conditions. As such, they should be used, and interpreted, with extreme caution. Source: ABS Labour Force Survey, National Skills Commission trend data to May 2019 and projections to 2024.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You can work as a Cafe Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.
Employers look for Café workers who can interact with others, are reliable and well presented.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Food production
Planting, growing, and harvesting food (both plant and animal), including storage and handling.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Chemistry
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Skills
Skills can be improved through training or experience.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Serving others
Looking for ways to help people.
-
Speaking
Talking to others.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Instructing
Teaching people how to do something.
-
Social perceptiveness
Understanding why people react the way they do.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Reading comprehension
Reading work related information.
-
Time management
Managing your own and other peoples' time to get work done.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Mathematics
Using maths to solve problems.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
Abilities
Workers use these physical and mental abilities.
-
Speech recognition
Identify and understand the speech of another person.
-
Speech clarity
Speak clearly so others can understand you.
-
Near vision
See details that are up-close (within a few feet).
-
Oral comprehension
Listen to and understand what people say.
-
Oral expression
Communicate by speaking.
-
Multitasking
Do two or more things at the same time.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Trunk strength
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
-
Written comprehension
Read and understand written information.
-
Categorising
Come up with different ways of grouping things.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Selective attention
Pay attention to something without being distracted.
-
Arm-hand steadiness
Keep your hand or arm steady.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Finger dexterity
Put together small parts with your fingers.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
-
Whole body coordination
Move your arms, legs, and body together.
-
Memorization
Remember things like words, numbers, pictures, and procedures.
-
Mathematics
Choose the right maths method or formula to solve a problem.
Activities
These are kinds of activities workers regularly do in this job.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Giving expert advice
Providing guidance and expert advice to management or other groups.
-
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
Controlling equipment or machines
Operating machines or processes either directly or using controls (not including computers or vehicles).
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3021.00 - Combined Food Preparation and Serving Workers, Including Fast Food.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Spend time standing
Spend time standing at work.
-
Physically close to people
Work physically close to other people.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Making repetitive motions
Spend time making repetitive motions.
-
Teamwork
Work with people in a group or team.
-
Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
-
Face-to-face discussions
Talk with people face-to-face.
-
Walking and running
Spend time walking and running.
-
Contact with the public
Work with customers or the public.
-
Being exact or accurate
Be very exact or highly accurate.
-
Wear common protective or safety equipment
Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.
-
Minor burns, cuts, bites, or stings
Be exposed to minor burns, cuts, bites, or stings.
-
Lead or coordinate a team
Lead others to do work activities.
-
Health and safety of others
Take responsibility for the health and safety of others.
-
Conflict situations
Deal with conflict or disagreements.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Very hot or cold temperatures
Work in very hot or cold temperatures.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Competition
Compete with others, or be aware of competitive pressures.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
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Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
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Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
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Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
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Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
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Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
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Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
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Helping
Working with people. Helping or providing service to others.
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Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
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Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3021.00 - Combined Food Preparation and Serving Workers, Including Fast Food.