ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Overview

All Gallery, Museum and Tour Guides

  • $1,374 Weekly Pay
  • Strong Future Growth

Tour Guides

  • 4,700 workers Employment Size
  • Medium skill Skill level rating
  • 47% Full-Time Full-Time Share
  • 48 hours Average full-time
  • 44 years Average age
  • 43% female Gender Share

Tour Guides escort visitors on sightseeing, educational and other tours, and describe and explain points of interest.

Also known as: Tour Escort or Tour Leader.

Specialisations: Regional Guide.

You can work as a Tour Guide without formal qualifications, however, a course in tourism or guiding may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • Meets and greets visitors.
  • Controls visitors' access to exhibits.
  • Plans and rearranges schedules and itineraries.
  • Plans, organises and conducts tours.
  • Arranges transportation and accommodation for visitors following planned itineraries.
  • Arranges entry to places of interest.
  • Answers questions, provides commentaries, issues brochures and tour literature, shows audio-visual presentations, and explains components and procedures at tour sites.
  • May assist with installing and dismantling exhibits.

Prospects

Pathways

You can work as a Tour Guide without formal qualifications, however, a course in tourism or guiding may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Creative Arts and Culture VET training pathways.

Skills & Knowledge

Employers look for Gallery, Museum and Tour Guides who can connect with others and provide good customer service.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    69% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. English language

    57% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Education and training

    54% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  4. History and archeology

    53% Skill level

    Events of the past, their causes, how we learn about them, and how they influence the way we live today.

  5. Geography

    44% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  6. Psychology

    42% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  7. Clerical

    40% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  8. Philosophy and theology

    38% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  9. Sociology and anthropology

    37% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  10. Administration and management

    36% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  11. Communications and media

    36% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Sales and marketing

    34% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  13. Public safety and security

    33% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Transportation

    32% Skill level

    Moving people or goods by air, rail, sea, or road.

  15. Personnel and human resources

    31% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  16. Mathematics

    28% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  17. Computers and electronics

    28% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  18. Law and government

    24% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  19. Fine arts

    22% Skill level

    Compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

  20. Economics and accounting

    17% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

Skills

Skills can be improved through training or experience.

  1. Critical thinking

    46% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  2. Serving others

    46% Skill level

    Looking for ways to help people.

  3. Speaking

    45% Skill level

    Talking to others.

  4. Active listening

    45% Skill level

    Listening to others, not interrupting, and asking good questions.

  5. Reading comprehension

    43% Skill level

    Reading work related information.

  6. Social perceptiveness

    41% Skill level

    Understanding why people react the way they do.

  7. Coordination with others

    39% Skill level

    Being adaptable and coordinating work with other people.

  8. Monitoring

    39% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Learning strategies

    37% Skill level

    Figuring out the best way to teach or learn something new.

  10. Instructing

    34% Skill level

    Teaching people how to do something.

  11. Active learning

    32% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  12. Judgment and decision making

    30% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  13. Complex problem solving

    30% Skill level

    Noticing a problem and figuring out the best way to solve it.

  14. Persuasion

    30% Skill level

    Talking people into changing their minds or their behaviour.

  15. Writing

    30% Skill level

    Writing things for co-workers or customers.

  16. Time management

    29% Skill level

    Managing your own and other peoples' time to get work done.

  17. Systems analysis

    21% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  18. Management of personnel resources

    20% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  19. Mathematics

    16% Skill level

    Using maths to solve problems.

  20. Systems evaluation

    16% Skill level

    Measuring how well a system is working and how to improve it.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    59% Skill level

    Communicate by speaking.

  2. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  3. Speech clarity

    55% Skill level

    Speak clearly so others can understand you.

  4. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  5. Problem spotting

    45% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  6. Written comprehension

    43% Skill level

    Read and understand written information.

  7. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  8. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  9. Far vision

    39% Skill level

    See details that are far away.

  10. Near vision

    39% Skill level

    See details that are up-close (within a few feet).

  11. Sorting or ordering

    39% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Categorising

    36% Skill level

    Come up with different ways of grouping things.

  13. Memorization

    36% Skill level

    Remember things like words, numbers, pictures, and procedures.

  14. Multitasking

    36% Skill level

    Do two or more things at the same time.

  15. Originality

    36% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  16. Brainstorming

    32% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  17. Selective attention

    32% Skill level

    Pay attention to something without being distracted.

  18. Trunk strength

    32% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  19. Written expression

    30% Skill level

    Write in a way that people can understand.

  20. Flexibility of closure

    27% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Activities

These are kinds of activities workers regularly do in this job.

  1. Working with the public

    70% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  2. Building good relationships

    61% Skill level

    Building good working relationships and keeping them over time.

  3. Communicating with the public

    58% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  4. Communicating within a team

    52% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Planning and prioritising work

    52% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  6. Researching and investigating

    52% Skill level

    Looking for, getting and understanding different kinds of information.

  7. Thinking creatively

    51% Skill level

    Using your own ideas for developing, designing, or creating something new.

  8. Looking for changes over time

    49% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  9. Keeping your knowledge up-to-date

    48% Skill level

    Keeping up-to-date with technology and new ideas.

  10. Scheduling work and activities

    47% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  11. Explaining things to people

    47% Skill level

    Helping people to understand and use information.

  12. Doing physically active work

    44% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  13. Helping and caring for others

    44% Skill level

    Providing personal assistance, medical attention, or emotional support.

  14. Collecting and organising information

    43% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  15. Training and teaching others

    43% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  16. Coordinating the work of a team

    43% Skill level

    Getting members of a group to work together to finish a task.

  17. Monitoring people, processes and things

    41% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  18. Assessing and evaluating things

    39% Skill level

    Working out the value, importance, or quality of things, services or people.

  19. Making decisions and solving problems

    38% Skill level

    Using information to work out the best solution and solve problems.

  20. Influencing people

    36% Skill level

    Convincing people to buy something or to change their minds or actions.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-7011.00 - Tour Guides and Escorts.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact with the public

    90% Important

    Work with customers or the public.

  2. Contact with people

    90% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Face-to-face discussions

    89% Important

    Talk with people face-to-face.

  4. Freedom to make decisions

    86% Important

    Have freedom to make decision on your own.

  5. Public speaking

    86% Important

    Talk to a group of people.

  6. Teamwork

    83% Important

    Work with people in a group or team.

  7. Unstructured work

    81% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Impact of decisions

    78% Important

    Make decisions that have a large impact on other people.

  9. Physically close to people

    78% Important

    Work physically close to other people.

  10. Being exact or accurate

    75% Important

    Be very exact or highly accurate.

  11. Frequent decision making

    74% Important

    Frequently make decisions that impact other people.

  12. Telephone

    73% Important

    Talk on the telephone.

  13. Lead or coordinate a team

    69% Important

    Lead others to do work activities.

  14. Time pressure

    66% Important

    Work to strict deadlines.

  15. Indoors, heat controlled

    65% Important

    Work indoors with access to heating or cooling.

  16. Spend time standing

    64% Important

    Spend time standing at work.

  17. Conflict situations

    60% Important

    Deal with conflict or disagreements.

  18. In an enclosed vehicle or equipment

    59% Important

    Work in a closed vehicle (e.g., car).

  19. Electronic mail

    58% Important

    Use electronic mail.

  20. Exposure to contaminants

    58% Important

    Be exposed to pollutants, gases, dust or odours.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    81% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    43% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    36% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Recognition

    33% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Achievement

    29% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Helping

    95% Important

    Working with people. Helping or providing service to others.

  2. Enterprising

    67% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Creative

    38% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  4. Practical

    33% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Administrative

    19% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  6. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-7011.00 - Tour Guides and Escorts.

All Gallery, Museum and Tour Guides

  • $1,374 Weekly Pay
  • Strong Future Growth

Tour Guides

  • 4,700 workers Employment Size
  • Medium skill Skill level rating
  • 47% Full-Time Full-Time Share
  • 48 hours Average full-time
  • 44 years Average age
  • 43% female Gender Share

Tour Guides escort visitors on sightseeing, educational and other tours, and describe and explain points of interest.

Also known as: Tour Escort or Tour Leader.

Specialisations: Regional Guide.

You can work as a Tour Guide without formal qualifications, however, a course in tourism or guiding may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • Meets and greets visitors.
  • Controls visitors' access to exhibits.
  • Plans and rearranges schedules and itineraries.
  • Plans, organises and conducts tours.
  • Arranges transportation and accommodation for visitors following planned itineraries.
  • Arranges entry to places of interest.
  • Answers questions, provides commentaries, issues brochures and tour literature, shows audio-visual presentations, and explains components and procedures at tour sites.
  • May assist with installing and dismantling exhibits.

You can work as a Tour Guide without formal qualifications, however, a course in tourism or guiding may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Creative Arts and Culture VET training pathways.

Employers look for Gallery, Museum and Tour Guides who can connect with others and provide good customer service.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    69% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. English language

    57% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Education and training

    54% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  4. History and archeology

    53% Skill level

    Events of the past, their causes, how we learn about them, and how they influence the way we live today.

  5. Geography

    44% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  6. Psychology

    42% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  7. Clerical

    40% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  8. Philosophy and theology

    38% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  9. Sociology and anthropology

    37% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  10. Administration and management

    36% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  11. Communications and media

    36% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Sales and marketing

    34% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  13. Public safety and security

    33% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Transportation

    32% Skill level

    Moving people or goods by air, rail, sea, or road.

  15. Personnel and human resources

    31% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  16. Mathematics

    28% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  17. Computers and electronics

    28% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  18. Law and government

    24% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  19. Fine arts

    22% Skill level

    Compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

  20. Economics and accounting

    17% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

Skills

Skills can be improved through training or experience.

  1. Critical thinking

    46% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  2. Serving others

    46% Skill level

    Looking for ways to help people.

  3. Speaking

    45% Skill level

    Talking to others.

  4. Active listening

    45% Skill level

    Listening to others, not interrupting, and asking good questions.

  5. Reading comprehension

    43% Skill level

    Reading work related information.

  6. Social perceptiveness

    41% Skill level

    Understanding why people react the way they do.

  7. Coordination with others

    39% Skill level

    Being adaptable and coordinating work with other people.

  8. Monitoring

    39% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Learning strategies

    37% Skill level

    Figuring out the best way to teach or learn something new.

  10. Instructing

    34% Skill level

    Teaching people how to do something.

  11. Active learning

    32% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  12. Judgment and decision making

    30% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  13. Complex problem solving

    30% Skill level

    Noticing a problem and figuring out the best way to solve it.

  14. Persuasion

    30% Skill level

    Talking people into changing their minds or their behaviour.

  15. Writing

    30% Skill level

    Writing things for co-workers or customers.

  16. Time management

    29% Skill level

    Managing your own and other peoples' time to get work done.

  17. Systems analysis

    21% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  18. Management of personnel resources

    20% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  19. Mathematics

    16% Skill level

    Using maths to solve problems.

  20. Systems evaluation

    16% Skill level

    Measuring how well a system is working and how to improve it.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    59% Skill level

    Communicate by speaking.

  2. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  3. Speech clarity

    55% Skill level

    Speak clearly so others can understand you.

  4. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  5. Problem spotting

    45% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  6. Written comprehension

    43% Skill level

    Read and understand written information.

  7. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  8. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  9. Far vision

    39% Skill level

    See details that are far away.

  10. Near vision

    39% Skill level

    See details that are up-close (within a few feet).

  11. Sorting or ordering

    39% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Categorising

    36% Skill level

    Come up with different ways of grouping things.

  13. Memorization

    36% Skill level

    Remember things like words, numbers, pictures, and procedures.

  14. Multitasking

    36% Skill level

    Do two or more things at the same time.

  15. Originality

    36% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  16. Brainstorming

    32% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  17. Selective attention

    32% Skill level

    Pay attention to something without being distracted.

  18. Trunk strength

    32% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  19. Written expression

    30% Skill level

    Write in a way that people can understand.

  20. Flexibility of closure

    27% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Activities

These are kinds of activities workers regularly do in this job.

  1. Working with the public

    70% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  2. Building good relationships

    61% Skill level

    Building good working relationships and keeping them over time.

  3. Communicating with the public

    58% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  4. Communicating within a team

    52% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Planning and prioritising work

    52% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  6. Researching and investigating

    52% Skill level

    Looking for, getting and understanding different kinds of information.

  7. Thinking creatively

    51% Skill level

    Using your own ideas for developing, designing, or creating something new.

  8. Looking for changes over time

    49% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  9. Keeping your knowledge up-to-date

    48% Skill level

    Keeping up-to-date with technology and new ideas.

  10. Scheduling work and activities

    47% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  11. Explaining things to people

    47% Skill level

    Helping people to understand and use information.

  12. Doing physically active work

    44% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  13. Helping and caring for others

    44% Skill level

    Providing personal assistance, medical attention, or emotional support.

  14. Collecting and organising information

    43% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  15. Training and teaching others

    43% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  16. Coordinating the work of a team

    43% Skill level

    Getting members of a group to work together to finish a task.

  17. Monitoring people, processes and things

    41% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  18. Assessing and evaluating things

    39% Skill level

    Working out the value, importance, or quality of things, services or people.

  19. Making decisions and solving problems

    38% Skill level

    Using information to work out the best solution and solve problems.

  20. Influencing people

    36% Skill level

    Convincing people to buy something or to change their minds or actions.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-7011.00 - Tour Guides and Escorts.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact with the public

    90% Important

    Work with customers or the public.

  2. Contact with people

    90% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Face-to-face discussions

    89% Important

    Talk with people face-to-face.

  4. Freedom to make decisions

    86% Important

    Have freedom to make decision on your own.

  5. Public speaking

    86% Important

    Talk to a group of people.

  6. Teamwork

    83% Important

    Work with people in a group or team.

  7. Unstructured work

    81% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Impact of decisions

    78% Important

    Make decisions that have a large impact on other people.

  9. Physically close to people

    78% Important

    Work physically close to other people.

  10. Being exact or accurate

    75% Important

    Be very exact or highly accurate.

  11. Frequent decision making

    74% Important

    Frequently make decisions that impact other people.

  12. Telephone

    73% Important

    Talk on the telephone.

  13. Lead or coordinate a team

    69% Important

    Lead others to do work activities.

  14. Time pressure

    66% Important

    Work to strict deadlines.

  15. Indoors, heat controlled

    65% Important

    Work indoors with access to heating or cooling.

  16. Spend time standing

    64% Important

    Spend time standing at work.

  17. Conflict situations

    60% Important

    Deal with conflict or disagreements.

  18. In an enclosed vehicle or equipment

    59% Important

    Work in a closed vehicle (e.g., car).

  19. Electronic mail

    58% Important

    Use electronic mail.

  20. Exposure to contaminants

    58% Important

    Be exposed to pollutants, gases, dust or odours.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    81% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    43% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    36% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Recognition

    33% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Achievement

    29% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Helping

    95% Important

    Working with people. Helping or providing service to others.

  2. Enterprising

    67% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Creative

    38% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  4. Practical

    33% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Administrative

    19% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  6. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-7011.00 - Tour Guides and Escorts.
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