ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Practice Managers

ANZSCO ID 5122

Overview

All Practice Managers

  • $1,600 Weekly Pay
  • Moderate Future Growth
  • 22,200 workers Employment Size
  • High skill Skill level rating
  • 61% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 47 years Average age
  • 90% female Gender Share

Practice Managers organise and control the functions and resources of professional practices such as administrative systems and practice personnel.

You can work as a Practice Manager without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as business and management, nursing, dental and accounting.

Tasks
  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the practice
  • liaising with Professionals to coordinate practice business and to facilitate resolution of problems
  • managing physical facilities and ensuring buildings and equipment are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Prospects

Pathways

You can work as a Practice Manager without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as business and management, nursing, dental and accounting.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Business Services, Financial Services and Public Sector VET training pathways.

Skills & Knowledge

Employers look for Practice Managers with strong interpersonal skills, who are reliable and can multitask under pressure.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    74% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Administration and management

    70% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  3. English language

    68% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Customer and personal service

    66% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Education and training

    64% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  6. Personnel and human resources

    64% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  7. Computers and electronics

    63% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  8. Law and government

    57% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  9. Mathematics

    54% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  10. Economics and accounting

    48% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  11. Production and processing

    48% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  12. Public safety and security

    48% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  13. Medicine and dentistry

    46% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  14. Psychology

    39% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Biology

    36% Skill level

    Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.

  16. Communications and media

    35% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  17. Sales and marketing

    27% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  18. Sociology and anthropology

    27% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  19. Therapy and counselling

    25% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  20. Telecommunications

    16% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Coordination with others

    61% Skill level

    Being adaptable and coordinating work with other people.

  2. Reading comprehension

    59% Skill level

    Reading work related information.

  3. Active learning

    57% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  4. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  5. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  6. Judgment and decision making

    57% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  7. Social perceptiveness

    57% Skill level

    Understanding why people react the way they do.

  8. Speaking

    57% Skill level

    Talking to others.

  9. Time management

    57% Skill level

    Managing your own and other peoples' time to get work done.

  10. Writing

    57% Skill level

    Writing things for co-workers or customers.

  11. Monitoring

    57% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Management of personnel resources

    55% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  13. Operations analysis

    55% Skill level

    Understanding needs and product requirements to create a design.

  14. Serving others

    50% Skill level

    Looking for ways to help people.

  15. Systems evaluation

    50% Skill level

    Measuring how well a system is working and how to improve it.

  16. Instructing

    50% Skill level

    Teaching people how to do something.

  17. Persuasion

    50% Skill level

    Talking people into changing their minds or their behaviour.

  18. Complex problem solving

    48% Skill level

    Noticing a problem and figuring out the best way to solve it.

  19. Negotiation

    48% Skill level

    Bringing people together and trying to sort out their differences.

  20. Systems analysis

    46% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    64% Skill level

    Listen to and understand what people say.

  2. Written comprehension

    63% Skill level

    Read and understand written information.

  3. Oral expression

    61% Skill level

    Communicate by speaking.

  4. Written expression

    61% Skill level

    Write in a way that people can understand.

  5. Deductive reasoning

    57% Skill level

    Use general rules to find answers or solve problems logically.

  6. Inductive reasoning

    57% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  7. Problem spotting

    57% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  9. Sorting or ordering

    55% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Speech clarity

    54% Skill level

    Speak clearly so others can understand you.

  11. Speech recognition

    54% Skill level

    Identify and understand the speech of another person.

  12. Mathematics

    52% Skill level

    Choose the right maths method or formula to solve a problem.

  13. Brainstorming

    50% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  14. Originality

    50% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  15. Categorising

    46% Skill level

    Come up with different ways of grouping things.

  16. Working with numbers

    46% Skill level

    Add, subtract, multiply, or divide.

  17. Multitasking

    41% Skill level

    Do two or more things at the same time.

  18. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  19. Far vision

    41% Skill level

    See details that are far away.

  20. Flexibility of closure

    39% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Activities

These are kinds of activities workers regularly do in this job.

  1. Keeping your knowledge up-to-date

    81% Skill level

    Keeping up-to-date with technology and new ideas.

  2. Guiding and directing staff

    81% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  3. Planning and prioritising work

    81% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Communicating within a team

    79% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Collecting and organising information

    77% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  6. Building good relationships

    76% Skill level

    Building good working relationships and keeping them over time.

  7. Checking compliance with standards

    76% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  8. Coaching and developing others

    76% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  9. Making decisions and solving problems

    76% Skill level

    Using information to work out the best solution and solve problems.

  10. Documenting or recording information

    76% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  11. Scheduling work and activities

    73% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  12. Coordinating the work of a team

    73% Skill level

    Getting members of a group to work together to finish a task.

  13. Researching and investigating

    71% Skill level

    Looking for, getting and understanding different kinds of information.

  14. Making sense of information and ideas

    71% Skill level

    Looking at, working with, and understanding data or information.

  15. Leading and encouraging a team

    69% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  16. Looking for changes over time

    68% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  17. Assessing and evaluating things

    66% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Explaining things to people

    66% Skill level

    Helping people to understand and use information.

  19. Coming up with systems and processes

    65% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  20. Working with computers

    60% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9111.00 - Medical and Health Services Managers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    99% Important

    Talk on the telephone.

  3. Face-to-face discussions

    98% Important

    Talk with people face-to-face.

  4. Indoors, heat controlled

    97% Important

    Work indoors with access to heating or cooling.

  5. Being exact or accurate

    90% Important

    Be very exact or highly accurate.

  6. Time pressure

    90% Important

    Work to strict deadlines.

  7. Contact with people

    89% Important

    Have contact with people by telephone, face-to-face, or any other way.

  8. Spend time sitting

    86% Important

    Spend time sitting at work.

  9. Teamwork

    86% Important

    Work with people in a group or team.

  10. Letters and memos

    82% Important

    Write letters and memos.

  11. Unstructured work

    82% Important

    Have freedom to decide on tasks, priorities, and goals.

  12. Repeating same tasks

    82% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  13. Freedom to make decisions

    81% Important

    Have freedom to make decision on your own.

  14. Lead or coordinate a team

    80% Important

    Lead others to do work activities.

  15. Frequent decision making

    76% Important

    Frequently make decisions that impact other people.

  16. Responsible for outcomes

    74% Important

    Take responsibility for the results of other people's work.

  17. Contact with the public

    73% Important

    Work with customers or the public.

  18. Making repetitive motions

    71% Important

    Spend time making repetitive motions.

  19. Impact of decisions

    70% Important

    Make decisions that have a large impact on other people.

  20. Competition

    68% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    86% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Working conditions

    86% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Support

    81% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  5. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    67% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    71% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Helping

    71% Important

    Working with people. Helping or providing service to others.

  4. Analytical

    48% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Practical

    24% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9111.00 - Medical and Health Services Managers.

All Practice Managers

  • $1,600 Weekly Pay
  • Moderate Future Growth
  • 22,200 workers Employment Size
  • High skill Skill level rating
  • 61% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 47 years Average age
  • 90% female Gender Share

Practice Managers organise and control the functions and resources of professional practices such as administrative systems and practice personnel.

You can work as a Practice Manager without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as business and management, nursing, dental and accounting.

Tasks
  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the practice
  • liaising with Professionals to coordinate practice business and to facilitate resolution of problems
  • managing physical facilities and ensuring buildings and equipment are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

You can work as a Practice Manager without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as business and management, nursing, dental and accounting.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Business Services, Financial Services and Public Sector VET training pathways.

Employers look for Practice Managers with strong interpersonal skills, who are reliable and can multitask under pressure.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    74% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Administration and management

    70% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  3. English language

    68% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Customer and personal service

    66% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Education and training

    64% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  6. Personnel and human resources

    64% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  7. Computers and electronics

    63% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  8. Law and government

    57% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  9. Mathematics

    54% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  10. Economics and accounting

    48% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  11. Production and processing

    48% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  12. Public safety and security

    48% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  13. Medicine and dentistry

    46% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  14. Psychology

    39% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Biology

    36% Skill level

    Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.

  16. Communications and media

    35% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  17. Sales and marketing

    27% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  18. Sociology and anthropology

    27% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  19. Therapy and counselling

    25% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  20. Telecommunications

    16% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Coordination with others

    61% Skill level

    Being adaptable and coordinating work with other people.

  2. Reading comprehension

    59% Skill level

    Reading work related information.

  3. Active learning

    57% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  4. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  5. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  6. Judgment and decision making

    57% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  7. Social perceptiveness

    57% Skill level

    Understanding why people react the way they do.

  8. Speaking

    57% Skill level

    Talking to others.

  9. Time management

    57% Skill level

    Managing your own and other peoples' time to get work done.

  10. Writing

    57% Skill level

    Writing things for co-workers or customers.

  11. Monitoring

    57% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Management of personnel resources

    55% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  13. Operations analysis

    55% Skill level

    Understanding needs and product requirements to create a design.

  14. Serving others

    50% Skill level

    Looking for ways to help people.

  15. Systems evaluation

    50% Skill level

    Measuring how well a system is working and how to improve it.

  16. Instructing

    50% Skill level

    Teaching people how to do something.

  17. Persuasion

    50% Skill level

    Talking people into changing their minds or their behaviour.

  18. Complex problem solving

    48% Skill level

    Noticing a problem and figuring out the best way to solve it.

  19. Negotiation

    48% Skill level

    Bringing people together and trying to sort out their differences.

  20. Systems analysis

    46% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    64% Skill level

    Listen to and understand what people say.

  2. Written comprehension

    63% Skill level

    Read and understand written information.

  3. Oral expression

    61% Skill level

    Communicate by speaking.

  4. Written expression

    61% Skill level

    Write in a way that people can understand.

  5. Deductive reasoning

    57% Skill level

    Use general rules to find answers or solve problems logically.

  6. Inductive reasoning

    57% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  7. Problem spotting

    57% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  9. Sorting or ordering

    55% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Speech clarity

    54% Skill level

    Speak clearly so others can understand you.

  11. Speech recognition

    54% Skill level

    Identify and understand the speech of another person.

  12. Mathematics

    52% Skill level

    Choose the right maths method or formula to solve a problem.

  13. Brainstorming

    50% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  14. Originality

    50% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  15. Categorising

    46% Skill level

    Come up with different ways of grouping things.

  16. Working with numbers

    46% Skill level

    Add, subtract, multiply, or divide.

  17. Multitasking

    41% Skill level

    Do two or more things at the same time.

  18. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  19. Far vision

    41% Skill level

    See details that are far away.

  20. Flexibility of closure

    39% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Activities

These are kinds of activities workers regularly do in this job.

  1. Keeping your knowledge up-to-date

    81% Skill level

    Keeping up-to-date with technology and new ideas.

  2. Guiding and directing staff

    81% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  3. Planning and prioritising work

    81% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Communicating within a team

    79% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Collecting and organising information

    77% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  6. Building good relationships

    76% Skill level

    Building good working relationships and keeping them over time.

  7. Checking compliance with standards

    76% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  8. Coaching and developing others

    76% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  9. Making decisions and solving problems

    76% Skill level

    Using information to work out the best solution and solve problems.

  10. Documenting or recording information

    76% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  11. Scheduling work and activities

    73% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  12. Coordinating the work of a team

    73% Skill level

    Getting members of a group to work together to finish a task.

  13. Researching and investigating

    71% Skill level

    Looking for, getting and understanding different kinds of information.

  14. Making sense of information and ideas

    71% Skill level

    Looking at, working with, and understanding data or information.

  15. Leading and encouraging a team

    69% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  16. Looking for changes over time

    68% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  17. Assessing and evaluating things

    66% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Explaining things to people

    66% Skill level

    Helping people to understand and use information.

  19. Coming up with systems and processes

    65% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  20. Working with computers

    60% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9111.00 - Medical and Health Services Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    99% Important

    Talk on the telephone.

  3. Face-to-face discussions

    98% Important

    Talk with people face-to-face.

  4. Indoors, heat controlled

    97% Important

    Work indoors with access to heating or cooling.

  5. Being exact or accurate

    90% Important

    Be very exact or highly accurate.

  6. Time pressure

    90% Important

    Work to strict deadlines.

  7. Contact with people

    89% Important

    Have contact with people by telephone, face-to-face, or any other way.

  8. Spend time sitting

    86% Important

    Spend time sitting at work.

  9. Teamwork

    86% Important

    Work with people in a group or team.

  10. Letters and memos

    82% Important

    Write letters and memos.

  11. Unstructured work

    82% Important

    Have freedom to decide on tasks, priorities, and goals.

  12. Repeating same tasks

    82% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  13. Freedom to make decisions

    81% Important

    Have freedom to make decision on your own.

  14. Lead or coordinate a team

    80% Important

    Lead others to do work activities.

  15. Frequent decision making

    76% Important

    Frequently make decisions that impact other people.

  16. Responsible for outcomes

    74% Important

    Take responsibility for the results of other people's work.

  17. Contact with the public

    73% Important

    Work with customers or the public.

  18. Making repetitive motions

    71% Important

    Spend time making repetitive motions.

  19. Impact of decisions

    70% Important

    Make decisions that have a large impact on other people.

  20. Competition

    68% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    86% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Working conditions

    86% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Support

    81% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  5. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    67% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    71% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Helping

    71% Important

    Working with people. Helping or providing service to others.

  4. Analytical

    48% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Practical

    24% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9111.00 - Medical and Health Services Managers.
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