ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Overview

All Keyboard Operators

  • $1,035 Weekly Pay
  • Stable Future Growth

Typists

  • 6,300 workers Employment Size
  • Lower skill Skill level rating
  • 41% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 50 years Average age
  • 92% female Gender Share

Typists operate a computer to type, edit and generate a variety of documents and reports.

You can work as a Typist without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business management, secretarial and clerical studies or information technology.

Tasks
  • Operates a computer to type a variety of documents.
  • Proof-reads and corrects copy.
  • Transcribes information from audio equipment.
  • Prepares reports, letters and similar material for publication and electronic transmission.
  • Sorts outgoing material and prepares documents for transmission.
  • May take shorthand and do limited, routine clerical work.

Prospects

Pathways

You can work as a Typist without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business management, secretarial and clerical studies or information technology.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Business Services VET training pathways.

Skills & Knowledge

Employers look for Keyboard Operators who are accurate, pay attention to detail and have strong computer literacy.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    89% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and personal service

    59% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. English language

    54% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Computers and electronics

    53% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Mathematics

    33% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Administration and management

    32% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Sales and marketing

    31% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  8. Psychology

    30% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Law and government

    28% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  10. Economics and accounting

    27% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  11. Communications and media

    27% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Education and training

    26% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  13. Therapy and counselling

    22% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  14. Transportation

    21% Skill level

    Moving people or goods by air, rail, sea, or road.

  15. Personnel and human resources

    21% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  16. Production and processing

    20% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  17. Public safety and security

    17% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  18. Philosophy and theology

    13% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  19. Foreign language

    10% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  20. Telecommunications

    9% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    46% Skill level

    Reading work related information.

  2. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Speaking

    39% Skill level

    Talking to others.

  4. Writing

    39% Skill level

    Writing things for co-workers or customers.

  5. Time management

    37% Skill level

    Managing your own and other peoples' time to get work done.

  6. Critical thinking

    37% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  7. Mathematics

    36% Skill level

    Using maths to solve problems.

  8. Social perceptiveness

    36% Skill level

    Understanding why people react the way they do.

  9. Coordination with others

    34% Skill level

    Being adaptable and coordinating work with other people.

  10. Serving others

    34% Skill level

    Looking for ways to help people.

  11. Monitoring

    30% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Active learning

    29% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  13. Complex problem solving

    29% Skill level

    Noticing a problem and figuring out the best way to solve it.

  14. Persuasion

    27% Skill level

    Talking people into changing their minds or their behaviour.

  15. Judgment and decision making

    23% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  16. Instructing

    21% Skill level

    Teaching people how to do something.

  17. Management of personnel resources

    21% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  18. Negotiation

    21% Skill level

    Bringing people together and trying to sort out their differences.

  19. Quality control analysis

    20% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  20. Equipment maintenance

    16% Skill level

    Maintaining equipment and deciding what maintenance will be needed in the future.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    59% Skill level

    See details that are up-close (within a few feet).

  2. Wrist-finger speed

    55% Skill level

    Make fast, simple, repeated movements of the fingers, hands, and wrists.

  3. Written comprehension

    50% Skill level

    Read and understand written information.

  4. Oral comprehension

    50% Skill level

    Listen to and understand what people say.

  5. Oral expression

    46% Skill level

    Communicate by speaking.

  6. Speech recognition

    43% Skill level

    Identify and understand the speech of another person.

  7. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Written expression

    43% Skill level

    Write in a way that people can understand.

  9. Sorting or ordering

    39% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Categorising

    39% Skill level

    Come up with different ways of grouping things.

  11. Deductive reasoning

    39% Skill level

    Use general rules to find answers or solve problems logically.

  12. Speech clarity

    38% Skill level

    Speak clearly so others can understand you.

  13. Inductive reasoning

    38% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  14. Perceptual speed

    36% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  15. Finger dexterity

    34% Skill level

    Put together small parts with your fingers.

  16. Multitasking

    34% Skill level

    Do two or more things at the same time.

  17. Selective attention

    30% Skill level

    Pay attention to something without being distracted.

  18. Auditory attention

    29% Skill level

    Pay attention to a certain sound when there are other distracting sounds.

  19. Mathematics

    27% Skill level

    Choose the right maths method or formula to solve a problem.

  20. Visualization

    27% Skill level

    Imagine how something will look after it is moved around or changed.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    67% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Building good relationships

    66% Skill level

    Building good working relationships and keeping them over time.

  3. Researching and investigating

    62% Skill level

    Looking for, getting and understanding different kinds of information.

  4. Providing office support

    61% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  5. Working with computers

    60% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  6. Communicating within a team

    59% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Thinking creatively

    56% Skill level

    Using your own ideas for developing, designing, or creating something new.

  8. Keeping your knowledge up-to-date

    53% Skill level

    Keeping up-to-date with technology and new ideas.

  9. Making decisions and solving problems

    49% Skill level

    Using information to work out the best solution and solve problems.

  10. Helping and caring for others

    47% Skill level

    Providing personal assistance, medical attention, or emotional support.

  11. Communicating with the public

    47% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  12. Documenting or recording information

    46% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  13. Scheduling work and activities

    44% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Collecting and organising information

    41% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  15. Looking for changes over time

    41% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  16. Working with the public

    41% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  17. Assessing and evaluating things

    37% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Explaining things to people

    36% Skill level

    Helping people to understand and use information.

  19. Monitoring people, processes and things

    30% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  20. Leading and encouraging a team

    29% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9022.00 - Word Processors and Typists.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Face-to-face discussions

    97% Important

    Talk with people face-to-face.

  2. Spend time sitting

    93% Important

    Spend time sitting at work.

  3. Being exact or accurate

    88% Important

    Be very exact or highly accurate.

  4. Telephone

    85% Important

    Talk on the telephone.

  5. Unstructured work

    82% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Indoors, heat controlled

    81% Important

    Work indoors with access to heating or cooling.

  7. Letters and memos

    79% Important

    Write letters and memos.

  8. Contact with people

    78% Important

    Have contact with people by telephone, face-to-face, or any other way.

  9. Teamwork

    78% Important

    Work with people in a group or team.

  10. Electronic mail

    75% Important

    Use electronic mail.

  11. Freedom to make decisions

    74% Important

    Have freedom to make decision on your own.

  12. Time pressure

    70% Important

    Work to strict deadlines.

  13. Repeating same tasks

    69% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  14. Contact with the public

    67% Important

    Work with customers or the public.

  15. Lead or coordinate a team

    63% Important

    Lead others to do work activities.

  16. Impact of decisions

    59% Important

    Make decisions that have a large impact on other people.

  17. Frequent decision making

    58% Important

    Frequently make decisions that impact other people.

  18. Physically close to people

    57% Important

    Work physically close to other people.

  19. Competition

    54% Important

    Compete with others, or be aware of competitive pressures.

  20. Automation of tasks

    53% Important

    Do tasks that are mostly automated.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    71% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    36% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    29% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    38% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    19% Important

    Working with people. Helping or providing service to others.

  4. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9022.00 - Word Processors and Typists.

All Keyboard Operators

  • $1,035 Weekly Pay
  • Stable Future Growth

Typists

  • 6,300 workers Employment Size
  • Lower skill Skill level rating
  • 41% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 50 years Average age
  • 92% female Gender Share

Typists operate a computer to type, edit and generate a variety of documents and reports.

You can work as a Typist without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business management, secretarial and clerical studies or information technology.

Tasks
  • Operates a computer to type a variety of documents.
  • Proof-reads and corrects copy.
  • Transcribes information from audio equipment.
  • Prepares reports, letters and similar material for publication and electronic transmission.
  • Sorts outgoing material and prepares documents for transmission.
  • May take shorthand and do limited, routine clerical work.

You can work as a Typist without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business management, secretarial and clerical studies or information technology.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Business Services VET training pathways.

Employers look for Keyboard Operators who are accurate, pay attention to detail and have strong computer literacy.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    89% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and personal service

    59% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. English language

    54% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Computers and electronics

    53% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Mathematics

    33% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Administration and management

    32% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Sales and marketing

    31% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  8. Psychology

    30% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  9. Law and government

    28% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  10. Economics and accounting

    27% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  11. Communications and media

    27% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Education and training

    26% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  13. Therapy and counselling

    22% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  14. Transportation

    21% Skill level

    Moving people or goods by air, rail, sea, or road.

  15. Personnel and human resources

    21% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  16. Production and processing

    20% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  17. Public safety and security

    17% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  18. Philosophy and theology

    13% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  19. Foreign language

    10% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  20. Telecommunications

    9% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    46% Skill level

    Reading work related information.

  2. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Speaking

    39% Skill level

    Talking to others.

  4. Writing

    39% Skill level

    Writing things for co-workers or customers.

  5. Time management

    37% Skill level

    Managing your own and other peoples' time to get work done.

  6. Critical thinking

    37% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  7. Mathematics

    36% Skill level

    Using maths to solve problems.

  8. Social perceptiveness

    36% Skill level

    Understanding why people react the way they do.

  9. Coordination with others

    34% Skill level

    Being adaptable and coordinating work with other people.

  10. Serving others

    34% Skill level

    Looking for ways to help people.

  11. Monitoring

    30% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Active learning

    29% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  13. Complex problem solving

    29% Skill level

    Noticing a problem and figuring out the best way to solve it.

  14. Persuasion

    27% Skill level

    Talking people into changing their minds or their behaviour.

  15. Judgment and decision making

    23% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  16. Instructing

    21% Skill level

    Teaching people how to do something.

  17. Management of personnel resources

    21% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  18. Negotiation

    21% Skill level

    Bringing people together and trying to sort out their differences.

  19. Quality control analysis

    20% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  20. Equipment maintenance

    16% Skill level

    Maintaining equipment and deciding what maintenance will be needed in the future.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    59% Skill level

    See details that are up-close (within a few feet).

  2. Wrist-finger speed

    55% Skill level

    Make fast, simple, repeated movements of the fingers, hands, and wrists.

  3. Written comprehension

    50% Skill level

    Read and understand written information.

  4. Oral comprehension

    50% Skill level

    Listen to and understand what people say.

  5. Oral expression

    46% Skill level

    Communicate by speaking.

  6. Speech recognition

    43% Skill level

    Identify and understand the speech of another person.

  7. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Written expression

    43% Skill level

    Write in a way that people can understand.

  9. Sorting or ordering

    39% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Categorising

    39% Skill level

    Come up with different ways of grouping things.

  11. Deductive reasoning

    39% Skill level

    Use general rules to find answers or solve problems logically.

  12. Speech clarity

    38% Skill level

    Speak clearly so others can understand you.

  13. Inductive reasoning

    38% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  14. Perceptual speed

    36% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  15. Finger dexterity

    34% Skill level

    Put together small parts with your fingers.

  16. Multitasking

    34% Skill level

    Do two or more things at the same time.

  17. Selective attention

    30% Skill level

    Pay attention to something without being distracted.

  18. Auditory attention

    29% Skill level

    Pay attention to a certain sound when there are other distracting sounds.

  19. Mathematics

    27% Skill level

    Choose the right maths method or formula to solve a problem.

  20. Visualization

    27% Skill level

    Imagine how something will look after it is moved around or changed.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    67% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Building good relationships

    66% Skill level

    Building good working relationships and keeping them over time.

  3. Researching and investigating

    62% Skill level

    Looking for, getting and understanding different kinds of information.

  4. Providing office support

    61% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  5. Working with computers

    60% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  6. Communicating within a team

    59% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Thinking creatively

    56% Skill level

    Using your own ideas for developing, designing, or creating something new.

  8. Keeping your knowledge up-to-date

    53% Skill level

    Keeping up-to-date with technology and new ideas.

  9. Making decisions and solving problems

    49% Skill level

    Using information to work out the best solution and solve problems.

  10. Helping and caring for others

    47% Skill level

    Providing personal assistance, medical attention, or emotional support.

  11. Communicating with the public

    47% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  12. Documenting or recording information

    46% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  13. Scheduling work and activities

    44% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Collecting and organising information

    41% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  15. Looking for changes over time

    41% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  16. Working with the public

    41% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  17. Assessing and evaluating things

    37% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Explaining things to people

    36% Skill level

    Helping people to understand and use information.

  19. Monitoring people, processes and things

    30% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  20. Leading and encouraging a team

    29% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9022.00 - Word Processors and Typists.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Face-to-face discussions

    97% Important

    Talk with people face-to-face.

  2. Spend time sitting

    93% Important

    Spend time sitting at work.

  3. Being exact or accurate

    88% Important

    Be very exact or highly accurate.

  4. Telephone

    85% Important

    Talk on the telephone.

  5. Unstructured work

    82% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Indoors, heat controlled

    81% Important

    Work indoors with access to heating or cooling.

  7. Letters and memos

    79% Important

    Write letters and memos.

  8. Contact with people

    78% Important

    Have contact with people by telephone, face-to-face, or any other way.

  9. Teamwork

    78% Important

    Work with people in a group or team.

  10. Electronic mail

    75% Important

    Use electronic mail.

  11. Freedom to make decisions

    74% Important

    Have freedom to make decision on your own.

  12. Time pressure

    70% Important

    Work to strict deadlines.

  13. Repeating same tasks

    69% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  14. Contact with the public

    67% Important

    Work with customers or the public.

  15. Lead or coordinate a team

    63% Important

    Lead others to do work activities.

  16. Impact of decisions

    59% Important

    Make decisions that have a large impact on other people.

  17. Frequent decision making

    58% Important

    Frequently make decisions that impact other people.

  18. Physically close to people

    57% Important

    Work physically close to other people.

  19. Competition

    54% Important

    Compete with others, or be aware of competitive pressures.

  20. Automation of tasks

    53% Important

    Do tasks that are mostly automated.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    71% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    36% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    29% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    38% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    19% Important

    Working with people. Helping or providing service to others.

  4. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9022.00 - Word Processors and Typists.
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