ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Overview

All Accounting Clerks

  • $1,190 Weekly Pay
  • Moderate Future Growth

Cost Clerks

  • 7,600 workers Employment Size
  • Lower skill Skill level rating
  • 88% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 42 years Average age
  • 23% female Gender Share

Cost Clerks calculate and investigate the cost of wages, materials, overheads and other operating expenses.

You can work as a Cost Clerk without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as engineering and construction.

Tasks
  • Calculates, analyses and investigates the costs of proposed expenditure, wages and standard costs.
  • Prepares bank reconciliations.
  • Allocates expenditure to specified budget accounts.
  • Summarises expenditure and receipts.
  • Prepares records of standard costs and values for items such as raw materials and packaging supplies.
  • Records cost variations and contract price movements.
  • Compiles cost data for preparation of operating budgets, and profit and loss calculations.
  • Investigates the costs of proposed expenditures, quotations and estimates.
  • Prepares reports of total costs, inventory adjustments and selling prices and profits.

Prospects

Pathways

You can work as a Cost Clerk without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as engineering and construction.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Financial Services VET training pathways.

Skills & Knowledge

Employers look for Accounting Clerks who can work well with others, communicate as part of a team and have good computer literacy.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    70% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and personal service

    51% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Mathematics

    47% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Computers and electronics

    46% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. English language

    46% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Economics and accounting

    41% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  7. Administration and management

    32% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Medicine and dentistry

    22% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  9. Communications and media

    21% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  10. Sales and marketing

    19% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  11. Law and government

    19% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  12. Education and training

    17% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  13. Public safety and security

    15% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Psychology

    13% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Personnel and human resources

    13% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  16. Geography

    8% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  17. Transportation

    8% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Telecommunications

    7% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Production and processing

    6% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  20. Biology

    6% Skill level

    Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.

Skills

Skills can be improved through training or experience.

  1. Active listening

    52% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Reading comprehension

    48% Skill level

    Reading work related information.

  3. Speaking

    45% Skill level

    Talking to others.

  4. Critical thinking

    45% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Time management

    43% Skill level

    Managing your own and other peoples' time to get work done.

  6. Writing

    43% Skill level

    Writing things for co-workers or customers.

  7. Active learning

    41% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  8. Complex problem solving

    41% Skill level

    Noticing a problem and figuring out the best way to solve it.

  9. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  10. Judgment and decision making

    41% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Mathematics

    41% Skill level

    Using maths to solve problems.

  12. Serving others

    41% Skill level

    Looking for ways to help people.

  13. Social perceptiveness

    41% Skill level

    Understanding why people react the way they do.

  14. Monitoring

    39% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  15. Persuasion

    32% Skill level

    Talking people into changing their minds or their behaviour.

  16. Negotiation

    32% Skill level

    Bringing people together and trying to sort out their differences.

  17. Management of personnel resources

    30% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  18. Learning strategies

    29% Skill level

    Figuring out the best way to teach or learn something new.

  19. Instructing

    29% Skill level

    Teaching people how to do something.

  20. Systems analysis

    27% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    52% Skill level

    See details that are up-close (within a few feet).

  2. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  3. Oral expression

    50% Skill level

    Communicate by speaking.

  4. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  5. Written comprehension

    45% Skill level

    Read and understand written information.

  6. Deductive reasoning

    43% Skill level

    Use general rules to find answers or solve problems logically.

  7. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  9. Speech recognition

    43% Skill level

    Identify and understand the speech of another person.

  10. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  11. Inductive reasoning

    43% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  12. Mathematics

    43% Skill level

    Choose the right maths method or formula to solve a problem.

  13. Working with numbers

    43% Skill level

    Add, subtract, multiply, or divide.

  14. Written expression

    43% Skill level

    Write in a way that people can understand.

  15. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  16. Flexibility of closure

    32% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Perceptual speed

    32% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  18. Finger dexterity

    30% Skill level

    Put together small parts with your fingers.

  19. Speed of recognition

    30% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  20. Memorization

    29% Skill level

    Remember things like words, numbers, pictures, and procedures.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    70% Skill level

    Building good working relationships and keeping them over time.

  2. Collecting and organising information

    64% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  3. Planning and prioritising work

    61% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Keeping your knowledge up-to-date

    56% Skill level

    Keeping up-to-date with technology and new ideas.

  5. Working with the public

    56% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  6. Providing office support

    54% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  7. Communicating within a team

    54% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  8. Making decisions and solving problems

    52% Skill level

    Using information to work out the best solution and solve problems.

  9. Communicating with the public

    49% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  10. Researching and investigating

    49% Skill level

    Looking for, getting and understanding different kinds of information.

  11. Working with computers

    47% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  12. Checking compliance with standards

    47% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  13. Making sense of information and ideas

    46% Skill level

    Looking at, working with, and understanding data or information.

  14. Negotiating and resolving conflicts

    45% Skill level

    Handling complaints and disagreements, and negotiating with people.

  15. Looking for changes over time

    45% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  16. Documenting or recording information

    41% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  17. Helping and caring for others

    40% Skill level

    Providing personal assistance, medical attention, or emotional support.

  18. Monitoring people, processes and things

    40% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  19. Explaining things to people

    28% Skill level

    Helping people to understand and use information.

  20. Leading and encouraging a team

    25% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-3021.02 - Billing, Cost, and Rate Clerks.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Repeating same tasks

    99% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  2. Telephone

    99% Important

    Talk on the telephone.

  3. Spend time sitting

    94% Important

    Spend time sitting at work.

  4. Contact with people

    93% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Indoors, heat controlled

    93% Important

    Work indoors with access to heating or cooling.

  6. Being exact or accurate

    93% Important

    Be very exact or highly accurate.

  7. Face-to-face discussions

    86% Important

    Talk with people face-to-face.

  8. Letters and memos

    85% Important

    Write letters and memos.

  9. Electronic mail

    84% Important

    Use electronic mail.

  10. Time pressure

    81% Important

    Work to strict deadlines.

  11. Making repetitive motions

    78% Important

    Spend time making repetitive motions.

  12. Teamwork

    78% Important

    Work with people in a group or team.

  13. Frequent decision making

    78% Important

    Frequently make decisions that impact other people.

  14. Unstructured work

    76% Important

    Have freedom to decide on tasks, priorities, and goals.

  15. Impact of decisions

    74% Important

    Make decisions that have a large impact on other people.

  16. Contact with the public

    71% Important

    Work with customers or the public.

  17. Angry or unpleasant people

    70% Important

    Deal with unpleasant, angry, or rude people.

  18. Lead or coordinate a team

    67% Important

    Lead others to do work activities.

  19. Freedom to make decisions

    67% Important

    Have freedom to make decision on your own.

  20. Using your hands to handle, control, or feel

    63% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    57% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Achievement

    43% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Working conditions

    43% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    71% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Practical

    43% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Analytical

    33% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Helping

    33% Important

    Working with people. Helping or providing service to others.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-3021.02 - Billing, Cost, and Rate Clerks.

All Accounting Clerks

  • $1,190 Weekly Pay
  • Moderate Future Growth

Cost Clerks

  • 7,600 workers Employment Size
  • Lower skill Skill level rating
  • 88% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 42 years Average age
  • 23% female Gender Share

Cost Clerks calculate and investigate the cost of wages, materials, overheads and other operating expenses.

You can work as a Cost Clerk without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as engineering and construction.

Tasks
  • Calculates, analyses and investigates the costs of proposed expenditure, wages and standard costs.
  • Prepares bank reconciliations.
  • Allocates expenditure to specified budget accounts.
  • Summarises expenditure and receipts.
  • Prepares records of standard costs and values for items such as raw materials and packaging supplies.
  • Records cost variations and contract price movements.
  • Compiles cost data for preparation of operating budgets, and profit and loss calculations.
  • Investigates the costs of proposed expenditures, quotations and estimates.
  • Prepares reports of total costs, inventory adjustments and selling prices and profits.

You can work as a Cost Clerk without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as engineering and construction.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Financial Services VET training pathways.

Employers look for Accounting Clerks who can work well with others, communicate as part of a team and have good computer literacy.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    70% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and personal service

    51% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Mathematics

    47% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  4. Computers and electronics

    46% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. English language

    46% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Economics and accounting

    41% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  7. Administration and management

    32% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Medicine and dentistry

    22% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  9. Communications and media

    21% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  10. Sales and marketing

    19% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  11. Law and government

    19% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  12. Education and training

    17% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  13. Public safety and security

    15% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Psychology

    13% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Personnel and human resources

    13% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  16. Geography

    8% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  17. Transportation

    8% Skill level

    Moving people or goods by air, rail, sea, or road.

  18. Telecommunications

    7% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Production and processing

    6% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  20. Biology

    6% Skill level

    Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.

Skills

Skills can be improved through training or experience.

  1. Active listening

    52% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Reading comprehension

    48% Skill level

    Reading work related information.

  3. Speaking

    45% Skill level

    Talking to others.

  4. Critical thinking

    45% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Time management

    43% Skill level

    Managing your own and other peoples' time to get work done.

  6. Writing

    43% Skill level

    Writing things for co-workers or customers.

  7. Active learning

    41% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  8. Complex problem solving

    41% Skill level

    Noticing a problem and figuring out the best way to solve it.

  9. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  10. Judgment and decision making

    41% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Mathematics

    41% Skill level

    Using maths to solve problems.

  12. Serving others

    41% Skill level

    Looking for ways to help people.

  13. Social perceptiveness

    41% Skill level

    Understanding why people react the way they do.

  14. Monitoring

    39% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  15. Persuasion

    32% Skill level

    Talking people into changing their minds or their behaviour.

  16. Negotiation

    32% Skill level

    Bringing people together and trying to sort out their differences.

  17. Management of personnel resources

    30% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  18. Learning strategies

    29% Skill level

    Figuring out the best way to teach or learn something new.

  19. Instructing

    29% Skill level

    Teaching people how to do something.

  20. Systems analysis

    27% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    52% Skill level

    See details that are up-close (within a few feet).

  2. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  3. Oral expression

    50% Skill level

    Communicate by speaking.

  4. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  5. Written comprehension

    45% Skill level

    Read and understand written information.

  6. Deductive reasoning

    43% Skill level

    Use general rules to find answers or solve problems logically.

  7. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  9. Speech recognition

    43% Skill level

    Identify and understand the speech of another person.

  10. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  11. Inductive reasoning

    43% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  12. Mathematics

    43% Skill level

    Choose the right maths method or formula to solve a problem.

  13. Working with numbers

    43% Skill level

    Add, subtract, multiply, or divide.

  14. Written expression

    43% Skill level

    Write in a way that people can understand.

  15. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  16. Flexibility of closure

    32% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Perceptual speed

    32% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  18. Finger dexterity

    30% Skill level

    Put together small parts with your fingers.

  19. Speed of recognition

    30% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  20. Memorization

    29% Skill level

    Remember things like words, numbers, pictures, and procedures.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    70% Skill level

    Building good working relationships and keeping them over time.

  2. Collecting and organising information

    64% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  3. Planning and prioritising work

    61% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Keeping your knowledge up-to-date

    56% Skill level

    Keeping up-to-date with technology and new ideas.

  5. Working with the public

    56% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  6. Providing office support

    54% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  7. Communicating within a team

    54% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  8. Making decisions and solving problems

    52% Skill level

    Using information to work out the best solution and solve problems.

  9. Communicating with the public

    49% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  10. Researching and investigating

    49% Skill level

    Looking for, getting and understanding different kinds of information.

  11. Working with computers

    47% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  12. Checking compliance with standards

    47% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  13. Making sense of information and ideas

    46% Skill level

    Looking at, working with, and understanding data or information.

  14. Negotiating and resolving conflicts

    45% Skill level

    Handling complaints and disagreements, and negotiating with people.

  15. Looking for changes over time

    45% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  16. Documenting or recording information

    41% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  17. Helping and caring for others

    40% Skill level

    Providing personal assistance, medical attention, or emotional support.

  18. Monitoring people, processes and things

    40% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  19. Explaining things to people

    28% Skill level

    Helping people to understand and use information.

  20. Leading and encouraging a team

    25% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-3021.02 - Billing, Cost, and Rate Clerks.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Repeating same tasks

    99% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  2. Telephone

    99% Important

    Talk on the telephone.

  3. Spend time sitting

    94% Important

    Spend time sitting at work.

  4. Contact with people

    93% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Indoors, heat controlled

    93% Important

    Work indoors with access to heating or cooling.

  6. Being exact or accurate

    93% Important

    Be very exact or highly accurate.

  7. Face-to-face discussions

    86% Important

    Talk with people face-to-face.

  8. Letters and memos

    85% Important

    Write letters and memos.

  9. Electronic mail

    84% Important

    Use electronic mail.

  10. Time pressure

    81% Important

    Work to strict deadlines.

  11. Making repetitive motions

    78% Important

    Spend time making repetitive motions.

  12. Teamwork

    78% Important

    Work with people in a group or team.

  13. Frequent decision making

    78% Important

    Frequently make decisions that impact other people.

  14. Unstructured work

    76% Important

    Have freedom to decide on tasks, priorities, and goals.

  15. Impact of decisions

    74% Important

    Make decisions that have a large impact on other people.

  16. Contact with the public

    71% Important

    Work with customers or the public.

  17. Angry or unpleasant people

    70% Important

    Deal with unpleasant, angry, or rude people.

  18. Lead or coordinate a team

    67% Important

    Lead others to do work activities.

  19. Freedom to make decisions

    67% Important

    Have freedom to make decision on your own.

  20. Using your hands to handle, control, or feel

    63% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    57% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Achievement

    43% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Working conditions

    43% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    71% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Practical

    43% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Analytical

    33% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Helping

    33% Important

    Working with people. Helping or providing service to others.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-3021.02 - Billing, Cost, and Rate Clerks.
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