ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Postal Delivery Officers

ANZSCO ID 561212

Overview

All Couriers and Postal Deliverers

  • $1,277 Weekly Pay
  • Stable Future Growth

Postal Delivery Officers

  • 13,500 workers Employment Size
  • Entry level Skill level rating
  • 71% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 50 years Average age
  • 25% female Gender Share

Postal Delivery Officers deliver mail on foot, by bicycle or by motorised transport over allocated delivery rounds.

You can work as a Postal Delivery Officer without formal qualifications. Some on the job training may be provided. A certificate II or III in driving operations might be helpful.

Tasks
  • Sorts and sequences items for delivery.
  • Delivers mail, parcels, documents and other items to customers' premises and mailboxes.
  • Loads and unloads mail conveyances and internal mail handling equipment.
  • Maintains log books, directories, mail counts, equipment maintenance logs and other delivery records.
  • Assists with receipting inward mail, checking wrongly addressed, mis-sorted, undelivered and redirected mail, and processing freepost and underpaid mail and some freight.

Prospects

Pathways

You can work as a Postal Delivery Officer without formal qualifications. Some on the job training may be provided. A certificate II or III in driving operations might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Skills & Knowledge

Employers look for Couriers and Postal Deliverers who are reliable, have good people skills and who can work independently.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    67% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Education and training

    44% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  3. English language

    43% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Sales and marketing

    42% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  5. Public safety and security

    41% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  6. Transportation

    40% Skill level

    Moving people or goods by air, rail, sea, or road.

  7. Administration and management

    37% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Clerical

    34% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  9. Production and processing

    34% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  10. Law and government

    30% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  11. Psychology

    30% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  12. Geography

    29% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  13. Mathematics

    28% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  14. Personnel and human resources

    28% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  15. Communications and media

    25% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Computers and electronics

    25% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  17. Mechanical

    17% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  18. Economics and accounting

    12% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  19. Telecommunications

    11% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Foreign language

    11% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Reading comprehension

    41% Skill level

    Reading work related information.

  3. Critical thinking

    39% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Social perceptiveness

    39% Skill level

    Understanding why people react the way they do.

  5. Speaking

    39% Skill level

    Talking to others.

  6. Coordination with others

    37% Skill level

    Being adaptable and coordinating work with other people.

  7. Time management

    34% Skill level

    Managing your own and other peoples' time to get work done.

  8. Monitoring

    32% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Complex problem solving

    30% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Judgment and decision making

    30% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Operation and control

    30% Skill level

    Controlling equipment or systems.

  12. Operation monitoring

    30% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  13. Serving others

    30% Skill level

    Looking for ways to help people.

  14. Persuasion

    30% Skill level

    Talking people into changing their minds or their behaviour.

  15. Writing

    30% Skill level

    Writing things for co-workers or customers.

  16. Active learning

    29% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  17. Negotiation

    29% Skill level

    Bringing people together and trying to sort out their differences.

  18. Systems analysis

    18% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Systems evaluation

    16% Skill level

    Measuring how well a system is working and how to improve it.

  20. Learning strategies

    16% Skill level

    Figuring out the best way to teach or learn something new.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  2. Oral expression

    50% Skill level

    Communicate by speaking.

  3. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  4. Control precision

    43% Skill level

    Quickly change the controls of a machine, car, truck or boat.

  5. Manual dexterity

    43% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  6. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  7. Written comprehension

    43% Skill level

    Read and understand written information.

  8. Arm-hand steadiness

    41% Skill level

    Keep your hand or arm steady.

  9. Finger dexterity

    41% Skill level

    Put together small parts with your fingers.

  10. Multilimb coordination

    41% Skill level

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

  11. Sorting or ordering

    41% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Deductive reasoning

    39% Skill level

    Use general rules to find answers or solve problems logically.

  13. Extent flexibility

    39% Skill level

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  14. Far vision

    39% Skill level

    See details that are far away.

  15. Problem spotting

    39% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  16. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  17. Static strength

    37% Skill level

    Lift, push, pull, or carry things.

  18. Trunk strength

    37% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  19. Speech clarity

    34% Skill level

    Speak clearly so others can understand you.

  20. Speech recognition

    34% Skill level

    Identify and understand the speech of another person.

Activities

These are kinds of activities workers regularly do in this job.

  1. Handling and moving objects

    80% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  2. Doing physically active work

    65% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  3. Working with the public

    51% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Driving vehicles or equipment

    50% Skill level

    Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.

  5. Researching and investigating

    49% Skill level

    Looking for, getting and understanding different kinds of information.

  6. Building good relationships

    44% Skill level

    Building good working relationships and keeping them over time.

  7. Communicating with the public

    44% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  8. Looking for changes over time

    38% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  9. Planning and prioritising work

    37% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  10. Communicating within a team

    36% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  11. Monitoring people, processes and things

    36% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  12. Keeping your knowledge up-to-date

    35% Skill level

    Keeping up-to-date with technology and new ideas.

  13. Making decisions and solving problems

    35% Skill level

    Using information to work out the best solution and solve problems.

  14. Collecting and organising information

    31% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  15. Documenting or recording information

    29% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  16. Checking compliance with standards

    28% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  17. Assessing and evaluating things

    26% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Checking for errors or defects

    26% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  19. Negotiating and resolving conflicts

    22% Skill level

    Handling complaints and disagreements, and negotiating with people.

  20. Providing office support

    22% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5052.00 - Postal Service Mail Carriers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Outdoors, exposed to weather

    98% Important

    Work outdoors, exposed to the weather.

  2. In an enclosed vehicle or equipment

    95% Important

    Work in a closed vehicle (e.g., car).

  3. Making repetitive motions

    93% Important

    Spend time making repetitive motions.

  4. Being exact or accurate

    90% Important

    Be very exact or highly accurate.

  5. Repeating same tasks

    85% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  6. Face-to-face discussions

    85% Important

    Talk with people face-to-face.

  7. Using your hands to handle, control, or feel

    84% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  8. Time pressure

    82% Important

    Work to strict deadlines.

  9. Indoors, heat controlled

    82% Important

    Work indoors with access to heating or cooling.

  10. Very hot or cold temperatures

    81% Important

    Work in very hot or cold temperatures.

  11. Contact with the public

    81% Important

    Work with customers or the public.

  12. Frequent decision making

    79% Important

    Frequently make decisions that impact other people.

  13. Contact with people

    76% Important

    Have contact with people by telephone, face-to-face, or any other way.

  14. Impact of decisions

    75% Important

    Make decisions that have a large impact on other people.

  15. Spend time standing

    70% Important

    Spend time standing at work.

  16. Freedom to make decisions

    68% Important

    Have freedom to make decision on your own.

  17. Bending or twisting your body

    67% Important

    Spend time bending or twisting your body.

  18. Physically close to people

    66% Important

    Work physically close to other people.

  19. Exposure to contaminants

    64% Important

    Be exposed to pollutants, gases, dust or odours.

  20. Minor burns, cuts, bites, or stings

    63% Important

    Be exposed to minor burns, cuts, bites, or stings.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Relationships

    52% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Working conditions

    50% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Independence

    43% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    90% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    81% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    48% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    43% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5052.00 - Postal Service Mail Carriers.

All Couriers and Postal Deliverers

  • $1,277 Weekly Pay
  • Stable Future Growth

Postal Delivery Officers

  • 13,500 workers Employment Size
  • Entry level Skill level rating
  • 71% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 50 years Average age
  • 25% female Gender Share

Postal Delivery Officers deliver mail on foot, by bicycle or by motorised transport over allocated delivery rounds.

You can work as a Postal Delivery Officer without formal qualifications. Some on the job training may be provided. A certificate II or III in driving operations might be helpful.

Tasks
  • Sorts and sequences items for delivery.
  • Delivers mail, parcels, documents and other items to customers' premises and mailboxes.
  • Loads and unloads mail conveyances and internal mail handling equipment.
  • Maintains log books, directories, mail counts, equipment maintenance logs and other delivery records.
  • Assists with receipting inward mail, checking wrongly addressed, mis-sorted, undelivered and redirected mail, and processing freepost and underpaid mail and some freight.

You can work as a Postal Delivery Officer without formal qualifications. Some on the job training may be provided. A certificate II or III in driving operations might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Employers look for Couriers and Postal Deliverers who are reliable, have good people skills and who can work independently.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    67% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Education and training

    44% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  3. English language

    43% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Sales and marketing

    42% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  5. Public safety and security

    41% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  6. Transportation

    40% Skill level

    Moving people or goods by air, rail, sea, or road.

  7. Administration and management

    37% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  8. Clerical

    34% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  9. Production and processing

    34% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  10. Law and government

    30% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  11. Psychology

    30% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  12. Geography

    29% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  13. Mathematics

    28% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  14. Personnel and human resources

    28% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  15. Communications and media

    25% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Computers and electronics

    25% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  17. Mechanical

    17% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  18. Economics and accounting

    12% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  19. Telecommunications

    11% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Foreign language

    11% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Reading comprehension

    41% Skill level

    Reading work related information.

  3. Critical thinking

    39% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Social perceptiveness

    39% Skill level

    Understanding why people react the way they do.

  5. Speaking

    39% Skill level

    Talking to others.

  6. Coordination with others

    37% Skill level

    Being adaptable and coordinating work with other people.

  7. Time management

    34% Skill level

    Managing your own and other peoples' time to get work done.

  8. Monitoring

    32% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Complex problem solving

    30% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Judgment and decision making

    30% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Operation and control

    30% Skill level

    Controlling equipment or systems.

  12. Operation monitoring

    30% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  13. Serving others

    30% Skill level

    Looking for ways to help people.

  14. Persuasion

    30% Skill level

    Talking people into changing their minds or their behaviour.

  15. Writing

    30% Skill level

    Writing things for co-workers or customers.

  16. Active learning

    29% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  17. Negotiation

    29% Skill level

    Bringing people together and trying to sort out their differences.

  18. Systems analysis

    18% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Systems evaluation

    16% Skill level

    Measuring how well a system is working and how to improve it.

  20. Learning strategies

    16% Skill level

    Figuring out the best way to teach or learn something new.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  2. Oral expression

    50% Skill level

    Communicate by speaking.

  3. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  4. Control precision

    43% Skill level

    Quickly change the controls of a machine, car, truck or boat.

  5. Manual dexterity

    43% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  6. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  7. Written comprehension

    43% Skill level

    Read and understand written information.

  8. Arm-hand steadiness

    41% Skill level

    Keep your hand or arm steady.

  9. Finger dexterity

    41% Skill level

    Put together small parts with your fingers.

  10. Multilimb coordination

    41% Skill level

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

  11. Sorting or ordering

    41% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Deductive reasoning

    39% Skill level

    Use general rules to find answers or solve problems logically.

  13. Extent flexibility

    39% Skill level

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  14. Far vision

    39% Skill level

    See details that are far away.

  15. Problem spotting

    39% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  16. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  17. Static strength

    37% Skill level

    Lift, push, pull, or carry things.

  18. Trunk strength

    37% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  19. Speech clarity

    34% Skill level

    Speak clearly so others can understand you.

  20. Speech recognition

    34% Skill level

    Identify and understand the speech of another person.

Activities

These are kinds of activities workers regularly do in this job.

  1. Handling and moving objects

    80% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  2. Doing physically active work

    65% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  3. Working with the public

    51% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Driving vehicles or equipment

    50% Skill level

    Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.

  5. Researching and investigating

    49% Skill level

    Looking for, getting and understanding different kinds of information.

  6. Building good relationships

    44% Skill level

    Building good working relationships and keeping them over time.

  7. Communicating with the public

    44% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  8. Looking for changes over time

    38% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  9. Planning and prioritising work

    37% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  10. Communicating within a team

    36% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  11. Monitoring people, processes and things

    36% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  12. Keeping your knowledge up-to-date

    35% Skill level

    Keeping up-to-date with technology and new ideas.

  13. Making decisions and solving problems

    35% Skill level

    Using information to work out the best solution and solve problems.

  14. Collecting and organising information

    31% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  15. Documenting or recording information

    29% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  16. Checking compliance with standards

    28% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  17. Assessing and evaluating things

    26% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Checking for errors or defects

    26% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  19. Negotiating and resolving conflicts

    22% Skill level

    Handling complaints and disagreements, and negotiating with people.

  20. Providing office support

    22% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5052.00 - Postal Service Mail Carriers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Outdoors, exposed to weather

    98% Important

    Work outdoors, exposed to the weather.

  2. In an enclosed vehicle or equipment

    95% Important

    Work in a closed vehicle (e.g., car).

  3. Making repetitive motions

    93% Important

    Spend time making repetitive motions.

  4. Being exact or accurate

    90% Important

    Be very exact or highly accurate.

  5. Repeating same tasks

    85% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  6. Face-to-face discussions

    85% Important

    Talk with people face-to-face.

  7. Using your hands to handle, control, or feel

    84% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  8. Time pressure

    82% Important

    Work to strict deadlines.

  9. Indoors, heat controlled

    82% Important

    Work indoors with access to heating or cooling.

  10. Very hot or cold temperatures

    81% Important

    Work in very hot or cold temperatures.

  11. Contact with the public

    81% Important

    Work with customers or the public.

  12. Frequent decision making

    79% Important

    Frequently make decisions that impact other people.

  13. Contact with people

    76% Important

    Have contact with people by telephone, face-to-face, or any other way.

  14. Impact of decisions

    75% Important

    Make decisions that have a large impact on other people.

  15. Spend time standing

    70% Important

    Spend time standing at work.

  16. Freedom to make decisions

    68% Important

    Have freedom to make decision on your own.

  17. Bending or twisting your body

    67% Important

    Spend time bending or twisting your body.

  18. Physically close to people

    66% Important

    Work physically close to other people.

  19. Exposure to contaminants

    64% Important

    Be exposed to pollutants, gases, dust or odours.

  20. Minor burns, cuts, bites, or stings

    63% Important

    Be exposed to minor burns, cuts, bites, or stings.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Relationships

    52% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  3. Working conditions

    50% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Independence

    43% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    90% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    81% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    48% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    43% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5052.00 - Postal Service Mail Carriers.
go to top