ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Taxation Inspectors

ANZSCO ID 599516

Overview

All Inspectors and Regulatory Officers

  • $1,424 Weekly Pay
  • Decline Future Growth

Taxation Inspectors

  • 3,700 workers Employment Size
  • Lower skill Skill level rating
  • 83% Full-Time Full-Time Share
  • 40 hours Average full-time
  • 41 years Average age
  • 52% female Gender Share

Taxation Inspectors inspect and assess taxation returns to ensure compliance with government legislation, and investigate suspected breaches of taxation legislation.

You usually need a bachelor degree in accounting, management, commerce or another related field to work as a Taxation Inspector. Some workers have a Vocational Education and Training (VET) qualification.

Tasks
  • Carries out random checks of taxation documents to detect non-compliance with taxation legislation.

Prospects

Pathways

You usually need a bachelor degree in accounting, management, commerce or another related field to work as a Taxation Inspector. Some workers have a Vocational Education and Training (VET) qualification.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Local Government and Public Sector VET training pathways.

Skills & Knowledge

Employers look for Inspectors and Regulatory Officers who have a good attention to detail, strong people skills and a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    84% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Economics and accounting

    71% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  3. Clerical

    68% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  4. Law and government

    62% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  5. English language

    61% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Mathematics

    61% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  7. Computers and electronics

    56% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  8. Administration and management

    53% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  9. Education and training

    48% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Psychology

    35% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  11. Personnel and human resources

    33% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  12. Public safety and security

    32% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  13. Communications and media

    31% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  14. Production and processing

    29% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  15. Sales and marketing

    23% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  16. Transportation

    18% Skill level

    Moving people or goods by air, rail, sea, or road.

  17. Telecommunications

    17% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  18. Geography

    15% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  19. Philosophy and theology

    15% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  20. Foreign language

    14% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    59% Skill level

    Reading work related information.

  2. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Speaking

    54% Skill level

    Talking to others.

  4. Critical thinking

    52% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Active learning

    52% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  6. Judgment and decision making

    48% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  7. Writing

    46% Skill level

    Writing things for co-workers or customers.

  8. Mathematics

    46% Skill level

    Using maths to solve problems.

  9. Persuasion

    45% Skill level

    Talking people into changing their minds or their behaviour.

  10. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  11. Coordination with others

    43% Skill level

    Being adaptable and coordinating work with other people.

  12. Learning strategies

    43% Skill level

    Figuring out the best way to teach or learn something new.

  13. Negotiation

    43% Skill level

    Bringing people together and trying to sort out their differences.

  14. Serving others

    43% Skill level

    Looking for ways to help people.

  15. Social perceptiveness

    43% Skill level

    Understanding why people react the way they do.

  16. Monitoring

    41% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  17. Instructing

    39% Skill level

    Teaching people how to do something.

  18. Time management

    39% Skill level

    Managing your own and other peoples' time to get work done.

  19. Systems analysis

    34% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Management of personnel resources

    27% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    63% Skill level

    Listen to and understand what people say.

  2. Written comprehension

    61% Skill level

    Read and understand written information.

  3. Deductive reasoning

    57% Skill level

    Use general rules to find answers or solve problems logically.

  4. Oral expression

    57% Skill level

    Communicate by speaking.

  5. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  6. Inductive reasoning

    54% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  7. Working with numbers

    54% Skill level

    Add, subtract, multiply, or divide.

  8. Speech recognition

    52% Skill level

    Identify and understand the speech of another person.

  9. Written expression

    50% Skill level

    Write in a way that people can understand.

  10. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  12. Problem spotting

    45% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  13. Flexibility of closure

    45% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  14. Mathematics

    45% Skill level

    Choose the right maths method or formula to solve a problem.

  15. Brainstorming

    43% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  16. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  17. Perceptual speed

    39% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  18. Memorization

    37% Skill level

    Remember things like words, numbers, pictures, and procedures.

  19. Selective attention

    36% Skill level

    Pay attention to something without being distracted.

  20. Finger dexterity

    30% Skill level

    Put together small parts with your fingers.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    78% Skill level

    Building good working relationships and keeping them over time.

  2. Researching and investigating

    77% Skill level

    Looking for, getting and understanding different kinds of information.

  3. Working with the public

    77% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Planning and prioritising work

    76% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  5. Collecting and organising information

    75% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  6. Making decisions and solving problems

    72% Skill level

    Using information to work out the best solution and solve problems.

  7. Communicating within a team

    70% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  8. Keeping your knowledge up-to-date

    70% Skill level

    Keeping up-to-date with technology and new ideas.

  9. Communicating with the public

    70% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  10. Making sense of information and ideas

    66% Skill level

    Looking at, working with, and understanding data or information.

  11. Checking compliance with standards

    64% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  12. Providing office support

    62% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  13. Negotiating and resolving conflicts

    61% Skill level

    Handling complaints and disagreements, and negotiating with people.

  14. Documenting or recording information

    57% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  15. Looking for changes over time

    57% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  16. Explaining things to people

    56% Skill level

    Helping people to understand and use information.

  17. Working with computers

    53% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  18. Scheduling work and activities

    51% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Assessing and evaluating things

    50% Skill level

    Working out the value, importance, or quality of things, services or people.

  20. Thinking creatively

    46% Skill level

    Using your own ideas for developing, designing, or creating something new.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-2081.00 - Tax Examiners and Collectors, and Revenue Agents.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Contact with people

    96% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Contact with the public

    93% Important

    Work with customers or the public.

  4. Indoors, heat controlled

    93% Important

    Work indoors with access to heating or cooling.

  5. Being exact or accurate

    92% Important

    Be very exact or highly accurate.

  6. Electronic mail

    92% Important

    Use electronic mail.

  7. Face-to-face discussions

    91% Important

    Talk with people face-to-face.

  8. Repeating same tasks

    91% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  9. Frequent decision making

    87% Important

    Frequently make decisions that impact other people.

  10. Impact of decisions

    87% Important

    Make decisions that have a large impact on other people.

  11. Letters and memos

    87% Important

    Write letters and memos.

  12. Spend time sitting

    82% Important

    Spend time sitting at work.

  13. Freedom to make decisions

    82% Important

    Have freedom to make decision on your own.

  14. Unstructured work

    77% Important

    Have freedom to decide on tasks, priorities, and goals.

  15. Teamwork

    76% Important

    Work with people in a group or team.

  16. Angry or unpleasant people

    75% Important

    Deal with unpleasant, angry, or rude people.

  17. Time pressure

    73% Important

    Work to strict deadlines.

  18. Conflict situations

    71% Important

    Deal with conflict or disagreements.

  19. Lead or coordinate a team

    68% Important

    Lead others to do work activities.

  20. Physically close to people

    65% Important

    Work physically close to other people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    62% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Relationships

    57% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  4. Working conditions

    55% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Recognition

    52% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    81% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    48% Important

    Working with people. Helping or providing service to others.

  4. Practical

    38% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-2081.00 - Tax Examiners and Collectors, and Revenue Agents.

All Inspectors and Regulatory Officers

  • $1,424 Weekly Pay
  • Decline Future Growth

Taxation Inspectors

  • 3,700 workers Employment Size
  • Lower skill Skill level rating
  • 83% Full-Time Full-Time Share
  • 40 hours Average full-time
  • 41 years Average age
  • 52% female Gender Share

Taxation Inspectors inspect and assess taxation returns to ensure compliance with government legislation, and investigate suspected breaches of taxation legislation.

You usually need a bachelor degree in accounting, management, commerce or another related field to work as a Taxation Inspector. Some workers have a Vocational Education and Training (VET) qualification.

Tasks
  • Carries out random checks of taxation documents to detect non-compliance with taxation legislation.

You usually need a bachelor degree in accounting, management, commerce or another related field to work as a Taxation Inspector. Some workers have a Vocational Education and Training (VET) qualification.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Local Government and Public Sector VET training pathways.

Employers look for Inspectors and Regulatory Officers who have a good attention to detail, strong people skills and a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    84% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Economics and accounting

    71% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  3. Clerical

    68% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  4. Law and government

    62% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  5. English language

    61% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Mathematics

    61% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  7. Computers and electronics

    56% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  8. Administration and management

    53% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  9. Education and training

    48% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Psychology

    35% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  11. Personnel and human resources

    33% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  12. Public safety and security

    32% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  13. Communications and media

    31% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  14. Production and processing

    29% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  15. Sales and marketing

    23% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  16. Transportation

    18% Skill level

    Moving people or goods by air, rail, sea, or road.

  17. Telecommunications

    17% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  18. Geography

    15% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  19. Philosophy and theology

    15% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  20. Foreign language

    14% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    59% Skill level

    Reading work related information.

  2. Active listening

    57% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Speaking

    54% Skill level

    Talking to others.

  4. Critical thinking

    52% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Active learning

    52% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  6. Judgment and decision making

    48% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  7. Writing

    46% Skill level

    Writing things for co-workers or customers.

  8. Mathematics

    46% Skill level

    Using maths to solve problems.

  9. Persuasion

    45% Skill level

    Talking people into changing their minds or their behaviour.

  10. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  11. Coordination with others

    43% Skill level

    Being adaptable and coordinating work with other people.

  12. Learning strategies

    43% Skill level

    Figuring out the best way to teach or learn something new.

  13. Negotiation

    43% Skill level

    Bringing people together and trying to sort out their differences.

  14. Serving others

    43% Skill level

    Looking for ways to help people.

  15. Social perceptiveness

    43% Skill level

    Understanding why people react the way they do.

  16. Monitoring

    41% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  17. Instructing

    39% Skill level

    Teaching people how to do something.

  18. Time management

    39% Skill level

    Managing your own and other peoples' time to get work done.

  19. Systems analysis

    34% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Management of personnel resources

    27% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    63% Skill level

    Listen to and understand what people say.

  2. Written comprehension

    61% Skill level

    Read and understand written information.

  3. Deductive reasoning

    57% Skill level

    Use general rules to find answers or solve problems logically.

  4. Oral expression

    57% Skill level

    Communicate by speaking.

  5. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  6. Inductive reasoning

    54% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  7. Working with numbers

    54% Skill level

    Add, subtract, multiply, or divide.

  8. Speech recognition

    52% Skill level

    Identify and understand the speech of another person.

  9. Written expression

    50% Skill level

    Write in a way that people can understand.

  10. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  12. Problem spotting

    45% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  13. Flexibility of closure

    45% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  14. Mathematics

    45% Skill level

    Choose the right maths method or formula to solve a problem.

  15. Brainstorming

    43% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  16. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  17. Perceptual speed

    39% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  18. Memorization

    37% Skill level

    Remember things like words, numbers, pictures, and procedures.

  19. Selective attention

    36% Skill level

    Pay attention to something without being distracted.

  20. Finger dexterity

    30% Skill level

    Put together small parts with your fingers.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    78% Skill level

    Building good working relationships and keeping them over time.

  2. Researching and investigating

    77% Skill level

    Looking for, getting and understanding different kinds of information.

  3. Working with the public

    77% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  4. Planning and prioritising work

    76% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  5. Collecting and organising information

    75% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  6. Making decisions and solving problems

    72% Skill level

    Using information to work out the best solution and solve problems.

  7. Communicating within a team

    70% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  8. Keeping your knowledge up-to-date

    70% Skill level

    Keeping up-to-date with technology and new ideas.

  9. Communicating with the public

    70% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  10. Making sense of information and ideas

    66% Skill level

    Looking at, working with, and understanding data or information.

  11. Checking compliance with standards

    64% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  12. Providing office support

    62% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  13. Negotiating and resolving conflicts

    61% Skill level

    Handling complaints and disagreements, and negotiating with people.

  14. Documenting or recording information

    57% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  15. Looking for changes over time

    57% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  16. Explaining things to people

    56% Skill level

    Helping people to understand and use information.

  17. Working with computers

    53% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  18. Scheduling work and activities

    51% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Assessing and evaluating things

    50% Skill level

    Working out the value, importance, or quality of things, services or people.

  20. Thinking creatively

    46% Skill level

    Using your own ideas for developing, designing, or creating something new.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-2081.00 - Tax Examiners and Collectors, and Revenue Agents.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Contact with people

    96% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Contact with the public

    93% Important

    Work with customers or the public.

  4. Indoors, heat controlled

    93% Important

    Work indoors with access to heating or cooling.

  5. Being exact or accurate

    92% Important

    Be very exact or highly accurate.

  6. Electronic mail

    92% Important

    Use electronic mail.

  7. Face-to-face discussions

    91% Important

    Talk with people face-to-face.

  8. Repeating same tasks

    91% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  9. Frequent decision making

    87% Important

    Frequently make decisions that impact other people.

  10. Impact of decisions

    87% Important

    Make decisions that have a large impact on other people.

  11. Letters and memos

    87% Important

    Write letters and memos.

  12. Spend time sitting

    82% Important

    Spend time sitting at work.

  13. Freedom to make decisions

    82% Important

    Have freedom to make decision on your own.

  14. Unstructured work

    77% Important

    Have freedom to decide on tasks, priorities, and goals.

  15. Teamwork

    76% Important

    Work with people in a group or team.

  16. Angry or unpleasant people

    75% Important

    Deal with unpleasant, angry, or rude people.

  17. Time pressure

    73% Important

    Work to strict deadlines.

  18. Conflict situations

    71% Important

    Deal with conflict or disagreements.

  19. Lead or coordinate a team

    68% Important

    Lead others to do work activities.

  20. Physically close to people

    65% Important

    Work physically close to other people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    62% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Relationships

    57% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  4. Working conditions

    55% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Recognition

    52% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    81% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    48% Important

    Working with people. Helping or providing service to others.

  4. Practical

    38% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-2081.00 - Tax Examiners and Collectors, and Revenue Agents.
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