ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Other Clerical & Administrative Workers

ANZSCO ID 5999

Overview

All Other Clerical & Administrative Workers

  • $1,383 Weekly Pay
  • Stable Future Growth
  • 19,600 workers Employment Size
  • Lower skill Skill level rating
  • 62% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 40 years Average age
  • 64% female Gender Share

Other Clerical and Administrative Workers includes occupations such as Production Assistants (Film, Television, Radio or Stage), Proof Readers, Radio Despatchers, Clinical Coders and Facilities Administrators.

You can work as an Other Clerical or Administrative Worker without formal qualifications, however, they may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • translates narrative descriptions and numeric information into classification or record systems
  • provides technical, administrative and organisational support to producers or directors for film, television, radio or stage productions
  • reads draft copies and proofs, detects errors and marks corrections to grammar, typing and composition
  • provides radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations

Prospects

Pathways

You can work as an Other Clerical or Administrative Worker without formal qualifications, however, they may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services VET training pathways.

Skills & Knowledge

Employers look for Clerical and Administrative Workers who have good computer skills, can communicate clearly and can interact with a variety of people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    86% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and personal service

    62% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. English language

    52% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Computers and electronics

    47% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Mathematics

    40% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Administration and management

    31% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Personnel and human resources

    31% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  8. Education and training

    30% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  9. Law and government

    30% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  10. Public safety and security

    29% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  11. Communications and media

    25% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Psychology

    22% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  13. Economics and accounting

    17% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  14. Sociology and anthropology

    17% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  15. Therapy and counselling

    16% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  16. Philosophy and theology

    14% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  17. Foreign language

    13% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  18. Geography

    12% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  19. Sales and marketing

    12% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  20. Telecommunications

    8% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Active listening

    52% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Reading comprehension

    52% Skill level

    Reading work related information.

  3. Speaking

    48% Skill level

    Talking to others.

  4. Writing

    45% Skill level

    Writing things for co-workers or customers.

  5. Critical thinking

    43% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  6. Serving others

    43% Skill level

    Looking for ways to help people.

  7. Social perceptiveness

    39% Skill level

    Understanding why people react the way they do.

  8. Time management

    39% Skill level

    Managing your own and other peoples' time to get work done.

  9. Coordination with others

    39% Skill level

    Being adaptable and coordinating work with other people.

  10. Monitoring

    37% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  11. Instructing

    36% Skill level

    Teaching people how to do something.

  12. Active learning

    36% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  13. Management of personnel resources

    32% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  14. Mathematics

    32% Skill level

    Using maths to solve problems.

  15. Negotiation

    32% Skill level

    Bringing people together and trying to sort out their differences.

  16. Persuasion

    32% Skill level

    Talking people into changing their minds or their behaviour.

  17. Judgment and decision making

    30% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  18. Complex problem solving

    30% Skill level

    Noticing a problem and figuring out the best way to solve it.

  19. Learning strategies

    30% Skill level

    Figuring out the best way to teach or learn something new.

  20. Operation monitoring

    27% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    54% Skill level

    Listen to and understand what people say.

  2. Oral expression

    50% Skill level

    Communicate by speaking.

  3. Near vision

    46% Skill level

    See details that are up-close (within a few feet).

  4. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  5. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  6. Written comprehension

    45% Skill level

    Read and understand written information.

  7. Written expression

    43% Skill level

    Write in a way that people can understand.

  8. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  9. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  11. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  12. Sorting or ordering

    41% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  13. Flexibility of closure

    37% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  14. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  15. Working with numbers

    37% Skill level

    Add, subtract, multiply, or divide.

  16. Mathematics

    37% Skill level

    Choose the right maths method or formula to solve a problem.

  17. Perceptual speed

    37% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  18. Finger dexterity

    34% Skill level

    Put together small parts with your fingers.

  19. Brainstorming

    34% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  20. Multitasking

    34% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    68% Skill level

    Building good working relationships and keeping them over time.

  2. Planning and prioritising work

    62% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  3. Communicating within a team

    56% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Researching and investigating

    54% Skill level

    Looking for, getting and understanding different kinds of information.

  5. Documenting or recording information

    49% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  6. Keeping your knowledge up-to-date

    48% Skill level

    Keeping up-to-date with technology and new ideas.

  7. Collecting and organising information

    45% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  8. Helping and caring for others

    45% Skill level

    Providing personal assistance, medical attention, or emotional support.

  9. Scheduling work and activities

    44% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  10. Working with computers

    44% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  11. Communicating with the public

    43% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  12. Working with the public

    42% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  13. Handling and moving objects

    42% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  14. Providing office support

    41% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  15. Making decisions and solving problems

    39% Skill level

    Using information to work out the best solution and solve problems.

  16. Explaining things to people

    35% Skill level

    Helping people to understand and use information.

  17. Checking compliance with standards

    34% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  18. Looking for changes over time

    33% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  19. Negotiating and resolving conflicts

    29% Skill level

    Handling complaints and disagreements, and negotiating with people.

  20. Managing payments and orders

    28% Skill level

    Monitoring and controlling resources and the spending of money.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9061.00 - Office Clerks, General.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    96% Important

    Use electronic mail.

  2. Telephone

    96% Important

    Talk on the telephone.

  3. Contact with people

    94% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Spend time sitting

    90% Important

    Spend time sitting at work.

  5. Unstructured work

    90% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Repeating same tasks

    89% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  7. Teamwork

    89% Important

    Work with people in a group or team.

  8. Face-to-face discussions

    89% Important

    Talk with people face-to-face.

  9. Being exact or accurate

    88% Important

    Be very exact or highly accurate.

  10. Indoors, heat controlled

    84% Important

    Work indoors with access to heating or cooling.

  11. Freedom to make decisions

    81% Important

    Have freedom to make decision on your own.

  12. Time pressure

    77% Important

    Work to strict deadlines.

  13. Lead or coordinate a team

    77% Important

    Lead others to do work activities.

  14. Letters and memos

    76% Important

    Write letters and memos.

  15. Physically close to people

    70% Important

    Work physically close to other people.

  16. Angry or unpleasant people

    69% Important

    Deal with unpleasant, angry, or rude people.

  17. Frequent decision making

    67% Important

    Frequently make decisions that impact other people.

  18. Impact of decisions

    67% Important

    Make decisions that have a large impact on other people.

  19. Making repetitive motions

    66% Important

    Spend time making repetitive motions.

  20. Consequence of error

    63% Important

    Work where mistakes have serious consequences.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    81% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    36% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    33% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    62% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    52% Important

    Working with people. Helping or providing service to others.

  4. Practical

    52% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Analytical

    24% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9061.00 - Office Clerks, General.

All Other Clerical & Administrative Workers

  • $1,383 Weekly Pay
  • Stable Future Growth
  • 19,600 workers Employment Size
  • Lower skill Skill level rating
  • 62% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 40 years Average age
  • 64% female Gender Share

Other Clerical and Administrative Workers includes occupations such as Production Assistants (Film, Television, Radio or Stage), Proof Readers, Radio Despatchers, Clinical Coders and Facilities Administrators.

You can work as an Other Clerical or Administrative Worker without formal qualifications, however, they may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • translates narrative descriptions and numeric information into classification or record systems
  • provides technical, administrative and organisational support to producers or directors for film, television, radio or stage productions
  • reads draft copies and proofs, detects errors and marks corrections to grammar, typing and composition
  • provides radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations

You can work as an Other Clerical or Administrative Worker without formal qualifications, however, they may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services VET training pathways.

Employers look for Clerical and Administrative Workers who have good computer skills, can communicate clearly and can interact with a variety of people.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Clerical

    86% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  2. Customer and personal service

    62% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. English language

    52% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Computers and electronics

    47% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Mathematics

    40% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  6. Administration and management

    31% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Personnel and human resources

    31% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  8. Education and training

    30% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  9. Law and government

    30% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  10. Public safety and security

    29% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  11. Communications and media

    25% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  12. Psychology

    22% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  13. Economics and accounting

    17% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  14. Sociology and anthropology

    17% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  15. Therapy and counselling

    16% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  16. Philosophy and theology

    14% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  17. Foreign language

    13% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  18. Geography

    12% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  19. Sales and marketing

    12% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  20. Telecommunications

    8% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Active listening

    52% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Reading comprehension

    52% Skill level

    Reading work related information.

  3. Speaking

    48% Skill level

    Talking to others.

  4. Writing

    45% Skill level

    Writing things for co-workers or customers.

  5. Critical thinking

    43% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  6. Serving others

    43% Skill level

    Looking for ways to help people.

  7. Social perceptiveness

    39% Skill level

    Understanding why people react the way they do.

  8. Time management

    39% Skill level

    Managing your own and other peoples' time to get work done.

  9. Coordination with others

    39% Skill level

    Being adaptable and coordinating work with other people.

  10. Monitoring

    37% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  11. Instructing

    36% Skill level

    Teaching people how to do something.

  12. Active learning

    36% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  13. Management of personnel resources

    32% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  14. Mathematics

    32% Skill level

    Using maths to solve problems.

  15. Negotiation

    32% Skill level

    Bringing people together and trying to sort out their differences.

  16. Persuasion

    32% Skill level

    Talking people into changing their minds or their behaviour.

  17. Judgment and decision making

    30% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  18. Complex problem solving

    30% Skill level

    Noticing a problem and figuring out the best way to solve it.

  19. Learning strategies

    30% Skill level

    Figuring out the best way to teach or learn something new.

  20. Operation monitoring

    27% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    54% Skill level

    Listen to and understand what people say.

  2. Oral expression

    50% Skill level

    Communicate by speaking.

  3. Near vision

    46% Skill level

    See details that are up-close (within a few feet).

  4. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  5. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  6. Written comprehension

    45% Skill level

    Read and understand written information.

  7. Written expression

    43% Skill level

    Write in a way that people can understand.

  8. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  9. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  11. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  12. Sorting or ordering

    41% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  13. Flexibility of closure

    37% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  14. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  15. Working with numbers

    37% Skill level

    Add, subtract, multiply, or divide.

  16. Mathematics

    37% Skill level

    Choose the right maths method or formula to solve a problem.

  17. Perceptual speed

    37% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  18. Finger dexterity

    34% Skill level

    Put together small parts with your fingers.

  19. Brainstorming

    34% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  20. Multitasking

    34% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Building good relationships

    68% Skill level

    Building good working relationships and keeping them over time.

  2. Planning and prioritising work

    62% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  3. Communicating within a team

    56% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Researching and investigating

    54% Skill level

    Looking for, getting and understanding different kinds of information.

  5. Documenting or recording information

    49% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  6. Keeping your knowledge up-to-date

    48% Skill level

    Keeping up-to-date with technology and new ideas.

  7. Collecting and organising information

    45% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  8. Helping and caring for others

    45% Skill level

    Providing personal assistance, medical attention, or emotional support.

  9. Scheduling work and activities

    44% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  10. Working with computers

    44% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  11. Communicating with the public

    43% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  12. Working with the public

    42% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  13. Handling and moving objects

    42% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  14. Providing office support

    41% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  15. Making decisions and solving problems

    39% Skill level

    Using information to work out the best solution and solve problems.

  16. Explaining things to people

    35% Skill level

    Helping people to understand and use information.

  17. Checking compliance with standards

    34% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  18. Looking for changes over time

    33% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  19. Negotiating and resolving conflicts

    29% Skill level

    Handling complaints and disagreements, and negotiating with people.

  20. Managing payments and orders

    28% Skill level

    Monitoring and controlling resources and the spending of money.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9061.00 - Office Clerks, General.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    96% Important

    Use electronic mail.

  2. Telephone

    96% Important

    Talk on the telephone.

  3. Contact with people

    94% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Spend time sitting

    90% Important

    Spend time sitting at work.

  5. Unstructured work

    90% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Repeating same tasks

    89% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  7. Teamwork

    89% Important

    Work with people in a group or team.

  8. Face-to-face discussions

    89% Important

    Talk with people face-to-face.

  9. Being exact or accurate

    88% Important

    Be very exact or highly accurate.

  10. Indoors, heat controlled

    84% Important

    Work indoors with access to heating or cooling.

  11. Freedom to make decisions

    81% Important

    Have freedom to make decision on your own.

  12. Time pressure

    77% Important

    Work to strict deadlines.

  13. Lead or coordinate a team

    77% Important

    Lead others to do work activities.

  14. Letters and memos

    76% Important

    Write letters and memos.

  15. Physically close to people

    70% Important

    Work physically close to other people.

  16. Angry or unpleasant people

    69% Important

    Deal with unpleasant, angry, or rude people.

  17. Frequent decision making

    67% Important

    Frequently make decisions that impact other people.

  18. Impact of decisions

    67% Important

    Make decisions that have a large impact on other people.

  19. Making repetitive motions

    66% Important

    Spend time making repetitive motions.

  20. Consequence of error

    63% Important

    Work where mistakes have serious consequences.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    81% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    36% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    33% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    62% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    52% Important

    Working with people. Helping or providing service to others.

  4. Practical

    52% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Analytical

    24% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9061.00 - Office Clerks, General.
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