ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Other Sales Representatives

ANZSCO ID 611399

Overview

All Sales Representatives

  • $1,419 Weekly Pay
  • Stable Future Growth

Other Sales Representatives

  • 18,200 workers Employment Size
  • Lower skill Skill level rating
  • 85% Full-Time Full-Time Share
  • 44 hours Average full-time
  • 42 years Average age
  • 36% female Gender Share

Other Sales Representatives includes jobs like Sales Representative (Jewellery and Watches), Sales Representative (Musical Goods), and Sales Representative (Photographic Equipment and Supplies).

You can work as an Other Sales Representative without formal qualifications. Some on the job training may be provided. A certificate III in business to business sales might be helpful.

Tasks
  • Promotes and sells the company's goods and services.
  • Acquires and updates knowledge of employer's and competitors' goods and services, and market conditions.
  • Uses directories and other sources to compile lists of prospective business clients.
  • Visits clients and retail outlets to establish selling opportunities.
  • Quotes prices and credit terms, records orders and arranges deliveries.
  • Follows up clients and ensures satisfaction with goods and services and resolves any problems.
  • Monitors clients' changing needs and competitor activity and reports on these developments to sales and marketing management.
  • Prepares sales reports.
  • Maintains and submits records of business expenses incurred.
  • Provides direct service to customers to assist them in their purchasing and after sales needs.
  • May follow up clients to ensure satisfaction with goods and services and resolve any problems.
  • May maintain records, perform reception duties and liaise with management.

Prospects

Pathways

You can work as an Other Sales Representative without formal qualifications. Some on the job training may be provided. A certificate III in business to business sales might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services VET training pathways.

Skills & Knowledge

Employers look for Sales Representatives who have good interpersonal and communication skills, can provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Sales and marketing

    74% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  2. Customer and personal service

    68% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Administration and management

    53% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. English language

    49% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Clerical

    46% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Computers and electronics

    43% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  7. Mathematics

    43% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  8. Production and processing

    38% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  9. Education and training

    36% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Economics and accounting

    33% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  11. Psychology

    31% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  12. Communications and media

    30% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Transportation

    28% Skill level

    Moving people or goods by air, rail, sea, or road.

  14. Law and government

    26% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Technical design

    24% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  16. Personnel and human resources

    23% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  17. Engineering and technology

    22% Skill level

    Use engineering, science and technology to design and produce goods and services.

  18. Mechanical

    17% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  19. Telecommunications

    17% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Food production

    14% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

Skills

Skills can be improved through training or experience.

  1. Speaking

    57% Skill level

    Talking to others.

  2. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  3. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  4. Persuasion

    55% Skill level

    Talking people into changing their minds or their behaviour.

  5. Negotiation

    55% Skill level

    Bringing people together and trying to sort out their differences.

  6. Reading comprehension

    54% Skill level

    Reading work related information.

  7. Social perceptiveness

    48% Skill level

    Understanding why people react the way they do.

  8. Serving others

    48% Skill level

    Looking for ways to help people.

  9. Active learning

    45% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  10. Judgment and decision making

    45% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Monitoring

    45% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Writing

    45% Skill level

    Writing things for co-workers or customers.

  13. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  14. Coordination with others

    43% Skill level

    Being adaptable and coordinating work with other people.

  15. Instructing

    39% Skill level

    Teaching people how to do something.

  16. Time management

    37% Skill level

    Managing your own and other peoples' time to get work done.

  17. Learning strategies

    34% Skill level

    Figuring out the best way to teach or learn something new.

  18. Systems analysis

    32% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Management of personnel resources

    30% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Mathematics

    30% Skill level

    Using maths to solve problems.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    59% Skill level

    Listen to and understand what people say.

  2. Oral expression

    59% Skill level

    Communicate by speaking.

  3. Speech recognition

    57% Skill level

    Identify and understand the speech of another person.

  4. Written comprehension

    57% Skill level

    Read and understand written information.

  5. Speech clarity

    55% Skill level

    Speak clearly so others can understand you.

  6. Written expression

    52% Skill level

    Write in a way that people can understand.

  7. Near vision

    50% Skill level

    See details that are up-close (within a few feet).

  8. Deductive reasoning

    46% Skill level

    Use general rules to find answers or solve problems logically.

  9. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Inductive reasoning

    45% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  12. Brainstorming

    43% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  13. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  14. Originality

    43% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  15. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  16. Far vision

    34% Skill level

    See details that are far away.

  17. Flexibility of closure

    34% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Mathematics

    30% Skill level

    Choose the right maths method or formula to solve a problem.

  19. Multitasking

    30% Skill level

    Do two or more things at the same time.

  20. Finger dexterity

    27% Skill level

    Put together small parts with your fingers.

Activities

These are kinds of activities workers regularly do in this job.

  1. Influencing people

    73% Skill level

    Convincing people to buy something or to change their minds or actions.

  2. Communicating with the public

    72% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  3. Planning and prioritising work

    70% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Building good relationships

    68% Skill level

    Building good working relationships and keeping them over time.

  5. Communicating within a team

    64% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Thinking creatively

    63% Skill level

    Using your own ideas for developing, designing, or creating something new.

  7. Negotiating and resolving conflicts

    60% Skill level

    Handling complaints and disagreements, and negotiating with people.

  8. Collecting and organising information

    59% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  9. Keeping your knowledge up-to-date

    58% Skill level

    Keeping up-to-date with technology and new ideas.

  10. Making decisions and solving problems

    57% Skill level

    Using information to work out the best solution and solve problems.

  11. Researching and investigating

    56% Skill level

    Looking for, getting and understanding different kinds of information.

  12. Looking for changes over time

    54% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  13. Making sense of information and ideas

    54% Skill level

    Looking at, working with, and understanding data or information.

  14. Coming up with systems and processes

    51% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  15. Working with computers

    50% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  16. Providing office support

    49% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  17. Estimating amounts, costs and resources

    49% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  18. Scheduling work and activities

    49% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Documenting or recording information

    42% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Leading and encouraging a team

    41% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-4012.00 - Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Electronic mail

    97% Important

    Use electronic mail.

  3. Contact with people

    96% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Face-to-face discussions

    90% Important

    Talk with people face-to-face.

  5. Unstructured work

    89% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Contact with the public

    88% Important

    Work with customers or the public.

  7. In an enclosed vehicle or equipment

    83% Important

    Work in a closed vehicle (e.g., car).

  8. Competition

    83% Important

    Compete with others, or be aware of competitive pressures.

  9. Freedom to make decisions

    82% Important

    Have freedom to make decision on your own.

  10. Teamwork

    81% Important

    Work with people in a group or team.

  11. Impact of decisions

    78% Important

    Make decisions that have a large impact on other people.

  12. Frequent decision making

    77% Important

    Frequently make decisions that impact other people.

  13. Lead or coordinate a team

    77% Important

    Lead others to do work activities.

  14. Conflict situations

    76% Important

    Deal with conflict or disagreements.

  15. Letters and memos

    75% Important

    Write letters and memos.

  16. Spend time sitting

    70% Important

    Spend time sitting at work.

  17. Being exact or accurate

    70% Important

    Be very exact or highly accurate.

  18. Angry or unpleasant people

    69% Important

    Deal with unpleasant, angry, or rude people.

  19. Time pressure

    69% Important

    Work to strict deadlines.

  20. Indoors, heat controlled

    69% Important

    Work indoors with access to heating or cooling.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    71% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Achievement

    67% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Independence

    67% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    67% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Recognition

    52% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    90% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    86% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Practical

    52% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    43% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-4012.00 - Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products.

All Sales Representatives

  • $1,419 Weekly Pay
  • Stable Future Growth

Other Sales Representatives

  • 18,200 workers Employment Size
  • Lower skill Skill level rating
  • 85% Full-Time Full-Time Share
  • 44 hours Average full-time
  • 42 years Average age
  • 36% female Gender Share

Other Sales Representatives includes jobs like Sales Representative (Jewellery and Watches), Sales Representative (Musical Goods), and Sales Representative (Photographic Equipment and Supplies).

You can work as an Other Sales Representative without formal qualifications. Some on the job training may be provided. A certificate III in business to business sales might be helpful.

Tasks
  • Promotes and sells the company's goods and services.
  • Acquires and updates knowledge of employer's and competitors' goods and services, and market conditions.
  • Uses directories and other sources to compile lists of prospective business clients.
  • Visits clients and retail outlets to establish selling opportunities.
  • Quotes prices and credit terms, records orders and arranges deliveries.
  • Follows up clients and ensures satisfaction with goods and services and resolves any problems.
  • Monitors clients' changing needs and competitor activity and reports on these developments to sales and marketing management.
  • Prepares sales reports.
  • Maintains and submits records of business expenses incurred.
  • Provides direct service to customers to assist them in their purchasing and after sales needs.
  • May follow up clients to ensure satisfaction with goods and services and resolve any problems.
  • May maintain records, perform reception duties and liaise with management.

You can work as an Other Sales Representative without formal qualifications. Some on the job training may be provided. A certificate III in business to business sales might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services VET training pathways.

Employers look for Sales Representatives who have good interpersonal and communication skills, can provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Sales and marketing

    74% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  2. Customer and personal service

    68% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Administration and management

    53% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. English language

    49% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Clerical

    46% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. Computers and electronics

    43% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  7. Mathematics

    43% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  8. Production and processing

    38% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  9. Education and training

    36% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Economics and accounting

    33% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  11. Psychology

    31% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  12. Communications and media

    30% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Transportation

    28% Skill level

    Moving people or goods by air, rail, sea, or road.

  14. Law and government

    26% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Technical design

    24% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  16. Personnel and human resources

    23% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  17. Engineering and technology

    22% Skill level

    Use engineering, science and technology to design and produce goods and services.

  18. Mechanical

    17% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  19. Telecommunications

    17% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Food production

    14% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

Skills

Skills can be improved through training or experience.

  1. Speaking

    57% Skill level

    Talking to others.

  2. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  3. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  4. Persuasion

    55% Skill level

    Talking people into changing their minds or their behaviour.

  5. Negotiation

    55% Skill level

    Bringing people together and trying to sort out their differences.

  6. Reading comprehension

    54% Skill level

    Reading work related information.

  7. Social perceptiveness

    48% Skill level

    Understanding why people react the way they do.

  8. Serving others

    48% Skill level

    Looking for ways to help people.

  9. Active learning

    45% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  10. Judgment and decision making

    45% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Monitoring

    45% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  12. Writing

    45% Skill level

    Writing things for co-workers or customers.

  13. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  14. Coordination with others

    43% Skill level

    Being adaptable and coordinating work with other people.

  15. Instructing

    39% Skill level

    Teaching people how to do something.

  16. Time management

    37% Skill level

    Managing your own and other peoples' time to get work done.

  17. Learning strategies

    34% Skill level

    Figuring out the best way to teach or learn something new.

  18. Systems analysis

    32% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Management of personnel resources

    30% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Mathematics

    30% Skill level

    Using maths to solve problems.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    59% Skill level

    Listen to and understand what people say.

  2. Oral expression

    59% Skill level

    Communicate by speaking.

  3. Speech recognition

    57% Skill level

    Identify and understand the speech of another person.

  4. Written comprehension

    57% Skill level

    Read and understand written information.

  5. Speech clarity

    55% Skill level

    Speak clearly so others can understand you.

  6. Written expression

    52% Skill level

    Write in a way that people can understand.

  7. Near vision

    50% Skill level

    See details that are up-close (within a few feet).

  8. Deductive reasoning

    46% Skill level

    Use general rules to find answers or solve problems logically.

  9. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Inductive reasoning

    45% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  12. Brainstorming

    43% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  13. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  14. Originality

    43% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  15. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  16. Far vision

    34% Skill level

    See details that are far away.

  17. Flexibility of closure

    34% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  18. Mathematics

    30% Skill level

    Choose the right maths method or formula to solve a problem.

  19. Multitasking

    30% Skill level

    Do two or more things at the same time.

  20. Finger dexterity

    27% Skill level

    Put together small parts with your fingers.

Activities

These are kinds of activities workers regularly do in this job.

  1. Influencing people

    73% Skill level

    Convincing people to buy something or to change their minds or actions.

  2. Communicating with the public

    72% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  3. Planning and prioritising work

    70% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Building good relationships

    68% Skill level

    Building good working relationships and keeping them over time.

  5. Communicating within a team

    64% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Thinking creatively

    63% Skill level

    Using your own ideas for developing, designing, or creating something new.

  7. Negotiating and resolving conflicts

    60% Skill level

    Handling complaints and disagreements, and negotiating with people.

  8. Collecting and organising information

    59% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  9. Keeping your knowledge up-to-date

    58% Skill level

    Keeping up-to-date with technology and new ideas.

  10. Making decisions and solving problems

    57% Skill level

    Using information to work out the best solution and solve problems.

  11. Researching and investigating

    56% Skill level

    Looking for, getting and understanding different kinds of information.

  12. Looking for changes over time

    54% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  13. Making sense of information and ideas

    54% Skill level

    Looking at, working with, and understanding data or information.

  14. Coming up with systems and processes

    51% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  15. Working with computers

    50% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  16. Providing office support

    49% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  17. Estimating amounts, costs and resources

    49% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  18. Scheduling work and activities

    49% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Documenting or recording information

    42% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Leading and encouraging a team

    41% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-4012.00 - Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Electronic mail

    97% Important

    Use electronic mail.

  3. Contact with people

    96% Important

    Have contact with people by telephone, face-to-face, or any other way.

  4. Face-to-face discussions

    90% Important

    Talk with people face-to-face.

  5. Unstructured work

    89% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Contact with the public

    88% Important

    Work with customers or the public.

  7. In an enclosed vehicle or equipment

    83% Important

    Work in a closed vehicle (e.g., car).

  8. Competition

    83% Important

    Compete with others, or be aware of competitive pressures.

  9. Freedom to make decisions

    82% Important

    Have freedom to make decision on your own.

  10. Teamwork

    81% Important

    Work with people in a group or team.

  11. Impact of decisions

    78% Important

    Make decisions that have a large impact on other people.

  12. Frequent decision making

    77% Important

    Frequently make decisions that impact other people.

  13. Lead or coordinate a team

    77% Important

    Lead others to do work activities.

  14. Conflict situations

    76% Important

    Deal with conflict or disagreements.

  15. Letters and memos

    75% Important

    Write letters and memos.

  16. Spend time sitting

    70% Important

    Spend time sitting at work.

  17. Being exact or accurate

    70% Important

    Be very exact or highly accurate.

  18. Angry or unpleasant people

    69% Important

    Deal with unpleasant, angry, or rude people.

  19. Time pressure

    69% Important

    Work to strict deadlines.

  20. Indoors, heat controlled

    69% Important

    Work indoors with access to heating or cooling.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    71% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Achievement

    67% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Independence

    67% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    67% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Recognition

    52% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    90% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    86% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Practical

    52% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    43% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    29% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-4012.00 - Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products.
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