ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Real Estate Sales Agents

ANZSCO ID 6121

Overview

All Real Estate Sales Agents

  • $1,161 Weekly Pay
  • Moderate Future Growth
  • 92,400 workers Employment Size
  • Medium skill Skill level rating
  • 80% Full-Time Full-Time Share
  • 46 hours Average full-time
  • 44 years Average age
  • 50% female Gender Share

Real Estate Sales Agents sell, lease and manage commercial and private properties, and broker the buying and selling of businesses.

You can work as a Real Estate Sales Agent without formal qualifications, however, a certificate III or IV in real estate practice or property services may be useful.

Tasks
  • accepting and listing properties and businesses for sale and lease, conducting inspections, and advising buyers on the merits of properties and businesses and the terms of sale or lease
  • advising vendors of sales and marketing options such as sale by auction and open house inspections
  • cataloguing and detailing land, buildings and businesses for sale or lease and arranging advertising
  • assessing buyers' needs and locating properties and businesses for their consideration
  • offering valuations and advice for buying and selling properties and businesses, and structuring the terms of settlement
  • collecting and holding rent monies from tenants, and remitting to owner on agreed basis
  • monitoring and addressing non-compliance with terms and conditions of tenancy and pursuing rental arrears
  • developing and implementing business plans, budgets, policies and procedures for the agency
  • may arrange finance, land brokerage, conveyancing and maintenance of premises

Prospects

Pathways

You can work as a Real Estate Sales Agent without formal qualifications, however, a certificate III or IV in real estate practice or property services may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Skills & Knowledge

Employers look for Real Estate Sales Agents who have strong interpersonal skills, communicate well, provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    78% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Clerical

    74% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Administration and management

    73% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Economics and accounting

    69% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  5. English language

    63% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Personnel and human resources

    61% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  7. Public safety and security

    60% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Building and construction

    54% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  9. Sales and marketing

    54% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  10. Mathematics

    53% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  11. Law and government

    52% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  12. Education and training

    52% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  13. Computers and electronics

    49% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  14. Psychology

    45% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Mechanical

    42% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  16. Communications and media

    40% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  17. Sociology and anthropology

    31% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  18. Engineering and technology

    30% Skill level

    Use engineering, science and technology to design and produce goods and services.

  19. Technical design

    29% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  20. Telecommunications

    24% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    57% Skill level

    Reading work related information.

  2. Speaking

    57% Skill level

    Talking to others.

  3. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  5. Writing

    55% Skill level

    Writing things for co-workers or customers.

  6. Coordination with others

    54% Skill level

    Being adaptable and coordinating work with other people.

  7. Negotiation

    54% Skill level

    Bringing people together and trying to sort out their differences.

  8. Time management

    52% Skill level

    Managing your own and other peoples' time to get work done.

  9. Judgment and decision making

    50% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Persuasion

    50% Skill level

    Talking people into changing their minds or their behaviour.

  11. Social perceptiveness

    48% Skill level

    Understanding why people react the way they do.

  12. Active learning

    48% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  13. Management of personnel resources

    48% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  14. Monitoring

    48% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  15. Complex problem solving

    45% Skill level

    Noticing a problem and figuring out the best way to solve it.

  16. Instructing

    45% Skill level

    Teaching people how to do something.

  17. Management of financial resources

    45% Skill level

    Figuring out how money is needed to do something, and keeping track of the money that's being spent.

  18. Serving others

    45% Skill level

    Looking for ways to help people.

  19. Learning strategies

    43% Skill level

    Figuring out the best way to teach or learn something new.

  20. Mathematics

    39% Skill level

    Using maths to solve problems.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    61% Skill level

    See details that are up-close (within a few feet).

  2. Oral comprehension

    59% Skill level

    Listen to and understand what people say.

  3. Oral expression

    59% Skill level

    Communicate by speaking.

  4. Written comprehension

    59% Skill level

    Read and understand written information.

  5. Deductive reasoning

    55% Skill level

    Use general rules to find answers or solve problems logically.

  6. Problem spotting

    54% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  7. Written expression

    54% Skill level

    Write in a way that people can understand.

  8. Speech recognition

    52% Skill level

    Identify and understand the speech of another person.

  9. Inductive reasoning

    52% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  10. Speech clarity

    48% Skill level

    Speak clearly so others can understand you.

  11. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Brainstorming

    45% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  13. Categorising

    45% Skill level

    Come up with different ways of grouping things.

  14. Far vision

    45% Skill level

    See details that are far away.

  15. Originality

    43% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  16. Working with numbers

    41% Skill level

    Add, subtract, multiply, or divide.

  17. Mathematics

    39% Skill level

    Choose the right maths method or formula to solve a problem.

  18. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  19. Flexibility of closure

    37% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  20. Multitasking

    34% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    80% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Negotiating and resolving conflicts

    75% Skill level

    Handling complaints and disagreements, and negotiating with people.

  3. Managing payments and orders

    73% Skill level

    Monitoring and controlling resources and the spending of money.

  4. Communicating within a team

    72% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Making decisions and solving problems

    72% Skill level

    Using information to work out the best solution and solve problems.

  6. Building good relationships

    69% Skill level

    Building good working relationships and keeping them over time.

  7. Keeping your knowledge up-to-date

    69% Skill level

    Keeping up-to-date with technology and new ideas.

  8. Coordinating the work of a team

    68% Skill level

    Getting members of a group to work together to finish a task.

  9. Communicating with the public

    67% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  10. Researching and investigating

    66% Skill level

    Looking for, getting and understanding different kinds of information.

  11. Guiding and directing staff

    63% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  12. Providing office support

    63% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  13. Working with the public

    62% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  14. Coming up with systems and processes

    60% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  15. Collecting and organising information

    58% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  16. Checking compliance with standards

    58% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  17. Making sense of information and ideas

    58% Skill level

    Looking at, working with, and understanding data or information.

  18. Documenting or recording information

    54% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  19. Working with computers

    54% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Checking for errors or defects

    52% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9141.00 - Property, Real Estate, and Community Association Managers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Indoors, heat controlled

    97% Important

    Work indoors with access to heating or cooling.

  4. Face-to-face discussions

    95% Important

    Talk with people face-to-face.

  5. Contact with people

    90% Important

    Have contact with people by telephone, face-to-face, or any other way.

  6. Letters and memos

    88% Important

    Write letters and memos.

  7. Frequent decision making

    85% Important

    Frequently make decisions that impact other people.

  8. Impact of decisions

    85% Important

    Make decisions that have a large impact on other people.

  9. Unstructured work

    85% Important

    Have freedom to decide on tasks, priorities, and goals.

  10. Freedom to make decisions

    82% Important

    Have freedom to make decision on your own.

  11. Teamwork

    81% Important

    Work with people in a group or team.

  12. Time pressure

    79% Important

    Work to strict deadlines.

  13. Being exact or accurate

    78% Important

    Be very exact or highly accurate.

  14. Spend time sitting

    78% Important

    Spend time sitting at work.

  15. Angry or unpleasant people

    75% Important

    Deal with unpleasant, angry, or rude people.

  16. Contact with the public

    74% Important

    Work with customers or the public.

  17. Conflict situations

    73% Important

    Deal with conflict or disagreements.

  18. Lead or coordinate a team

    69% Important

    Lead others to do work activities.

  19. Health and safety of others

    68% Important

    Take responsibility for the health and safety of others.

  20. Repeating same tasks

    66% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    81% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Working conditions

    69% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Recognition

    62% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  5. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  6. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    81% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Helping

    52% Important

    Working with people. Helping or providing service to others.

  4. Practical

    43% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9141.00 - Property, Real Estate, and Community Association Managers.

All Real Estate Sales Agents

  • $1,161 Weekly Pay
  • Moderate Future Growth
  • 92,400 workers Employment Size
  • Medium skill Skill level rating
  • 80% Full-Time Full-Time Share
  • 46 hours Average full-time
  • 44 years Average age
  • 50% female Gender Share

Real Estate Sales Agents sell, lease and manage commercial and private properties, and broker the buying and selling of businesses.

You can work as a Real Estate Sales Agent without formal qualifications, however, a certificate III or IV in real estate practice or property services may be useful.

Tasks
  • accepting and listing properties and businesses for sale and lease, conducting inspections, and advising buyers on the merits of properties and businesses and the terms of sale or lease
  • advising vendors of sales and marketing options such as sale by auction and open house inspections
  • cataloguing and detailing land, buildings and businesses for sale or lease and arranging advertising
  • assessing buyers' needs and locating properties and businesses for their consideration
  • offering valuations and advice for buying and selling properties and businesses, and structuring the terms of settlement
  • collecting and holding rent monies from tenants, and remitting to owner on agreed basis
  • monitoring and addressing non-compliance with terms and conditions of tenancy and pursuing rental arrears
  • developing and implementing business plans, budgets, policies and procedures for the agency
  • may arrange finance, land brokerage, conveyancing and maintenance of premises

You can work as a Real Estate Sales Agent without formal qualifications, however, a certificate III or IV in real estate practice or property services may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Employers look for Real Estate Sales Agents who have strong interpersonal skills, communicate well, provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    78% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Clerical

    74% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  3. Administration and management

    73% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Economics and accounting

    69% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  5. English language

    63% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Personnel and human resources

    61% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  7. Public safety and security

    60% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Building and construction

    54% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  9. Sales and marketing

    54% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  10. Mathematics

    53% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  11. Law and government

    52% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  12. Education and training

    52% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  13. Computers and electronics

    49% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  14. Psychology

    45% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Mechanical

    42% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  16. Communications and media

    40% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  17. Sociology and anthropology

    31% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  18. Engineering and technology

    30% Skill level

    Use engineering, science and technology to design and produce goods and services.

  19. Technical design

    29% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  20. Telecommunications

    24% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    57% Skill level

    Reading work related information.

  2. Speaking

    57% Skill level

    Talking to others.

  3. Critical thinking

    57% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  5. Writing

    55% Skill level

    Writing things for co-workers or customers.

  6. Coordination with others

    54% Skill level

    Being adaptable and coordinating work with other people.

  7. Negotiation

    54% Skill level

    Bringing people together and trying to sort out their differences.

  8. Time management

    52% Skill level

    Managing your own and other peoples' time to get work done.

  9. Judgment and decision making

    50% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Persuasion

    50% Skill level

    Talking people into changing their minds or their behaviour.

  11. Social perceptiveness

    48% Skill level

    Understanding why people react the way they do.

  12. Active learning

    48% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  13. Management of personnel resources

    48% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  14. Monitoring

    48% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  15. Complex problem solving

    45% Skill level

    Noticing a problem and figuring out the best way to solve it.

  16. Instructing

    45% Skill level

    Teaching people how to do something.

  17. Management of financial resources

    45% Skill level

    Figuring out how money is needed to do something, and keeping track of the money that's being spent.

  18. Serving others

    45% Skill level

    Looking for ways to help people.

  19. Learning strategies

    43% Skill level

    Figuring out the best way to teach or learn something new.

  20. Mathematics

    39% Skill level

    Using maths to solve problems.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    61% Skill level

    See details that are up-close (within a few feet).

  2. Oral comprehension

    59% Skill level

    Listen to and understand what people say.

  3. Oral expression

    59% Skill level

    Communicate by speaking.

  4. Written comprehension

    59% Skill level

    Read and understand written information.

  5. Deductive reasoning

    55% Skill level

    Use general rules to find answers or solve problems logically.

  6. Problem spotting

    54% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  7. Written expression

    54% Skill level

    Write in a way that people can understand.

  8. Speech recognition

    52% Skill level

    Identify and understand the speech of another person.

  9. Inductive reasoning

    52% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  10. Speech clarity

    48% Skill level

    Speak clearly so others can understand you.

  11. Sorting or ordering

    46% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Brainstorming

    45% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  13. Categorising

    45% Skill level

    Come up with different ways of grouping things.

  14. Far vision

    45% Skill level

    See details that are far away.

  15. Originality

    43% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  16. Working with numbers

    41% Skill level

    Add, subtract, multiply, or divide.

  17. Mathematics

    39% Skill level

    Choose the right maths method or formula to solve a problem.

  18. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  19. Flexibility of closure

    37% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  20. Multitasking

    34% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    80% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Negotiating and resolving conflicts

    75% Skill level

    Handling complaints and disagreements, and negotiating with people.

  3. Managing payments and orders

    73% Skill level

    Monitoring and controlling resources and the spending of money.

  4. Communicating within a team

    72% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  5. Making decisions and solving problems

    72% Skill level

    Using information to work out the best solution and solve problems.

  6. Building good relationships

    69% Skill level

    Building good working relationships and keeping them over time.

  7. Keeping your knowledge up-to-date

    69% Skill level

    Keeping up-to-date with technology and new ideas.

  8. Coordinating the work of a team

    68% Skill level

    Getting members of a group to work together to finish a task.

  9. Communicating with the public

    67% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  10. Researching and investigating

    66% Skill level

    Looking for, getting and understanding different kinds of information.

  11. Guiding and directing staff

    63% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  12. Providing office support

    63% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  13. Working with the public

    62% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  14. Coming up with systems and processes

    60% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  15. Collecting and organising information

    58% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  16. Checking compliance with standards

    58% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  17. Making sense of information and ideas

    58% Skill level

    Looking at, working with, and understanding data or information.

  18. Documenting or recording information

    54% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  19. Working with computers

    54% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Checking for errors or defects

    52% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9141.00 - Property, Real Estate, and Community Association Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    100% Important

    Talk on the telephone.

  3. Indoors, heat controlled

    97% Important

    Work indoors with access to heating or cooling.

  4. Face-to-face discussions

    95% Important

    Talk with people face-to-face.

  5. Contact with people

    90% Important

    Have contact with people by telephone, face-to-face, or any other way.

  6. Letters and memos

    88% Important

    Write letters and memos.

  7. Frequent decision making

    85% Important

    Frequently make decisions that impact other people.

  8. Impact of decisions

    85% Important

    Make decisions that have a large impact on other people.

  9. Unstructured work

    85% Important

    Have freedom to decide on tasks, priorities, and goals.

  10. Freedom to make decisions

    82% Important

    Have freedom to make decision on your own.

  11. Teamwork

    81% Important

    Work with people in a group or team.

  12. Time pressure

    79% Important

    Work to strict deadlines.

  13. Being exact or accurate

    78% Important

    Be very exact or highly accurate.

  14. Spend time sitting

    78% Important

    Spend time sitting at work.

  15. Angry or unpleasant people

    75% Important

    Deal with unpleasant, angry, or rude people.

  16. Contact with the public

    74% Important

    Work with customers or the public.

  17. Conflict situations

    73% Important

    Deal with conflict or disagreements.

  18. Lead or coordinate a team

    69% Important

    Lead others to do work activities.

  19. Health and safety of others

    68% Important

    Take responsibility for the health and safety of others.

  20. Repeating same tasks

    66% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    81% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Achievement

    71% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Working conditions

    69% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Recognition

    62% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  5. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  6. Support

    52% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    81% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Helping

    52% Important

    Working with people. Helping or providing service to others.

  4. Practical

    43% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9141.00 - Property, Real Estate, and Community Association Managers.
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