ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Motor Vehicle and Vehicle Parts Salespersons

ANZSCO ID 6213

Overview

All Motor Vehicle and Vehicle Parts Salespersons

  • $1,184 Weekly Pay
  • Moderate Future Growth
  • 37,900 workers Employment Size
  • Lower skill Skill level rating
  • 88% Full-Time Full-Time Share
  • 46 hours Average full-time
  • 40 years Average age
  • 16% female Gender Share

Motor Vehicle and Vehicle Parts Salespersons sell motor vehicles, boats, caravans, earthmoving equipment, vehicle accessories and parts in retail and wholesale establishments.

You can work as a Motor Vehicle or Vehicle Parts Salesperson without formal qualifications, however, a certificate II or III in automotive sales or automotive parts interpreting may be useful.

Tasks
  • determining customer requirements and advising on product range, price, delivery, warranties and product use and care
  • showing vehicles to customers and test driving vehicles with customers
  • selling motor vehicles and vehicle products such as parts, tyres, lubricating oils, batteries, car stereos and alarms
  • taking sales orders and preparing contracts of sale
  • receiving orders for parts
  • determining part sizes and details such as vehicle make, model, manufacturer and year
  • searching lists of parts to identify part numbers, price and availability

Prospects

Pathways

You can work as a Motor Vehicle or Vehicle Parts Salesperson without formal qualifications, however, a certificate II or III in automotive sales or automotive parts interpreting may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Skills & Knowledge

Employers look for Motor Vehicle and Vehicle Parts Salespersons who can communicate well with a variety of stakeholders, providing good customer service and who are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    62% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Sales and marketing

    57% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  3. Mechanical

    54% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  4. English language

    45% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Administration and management

    42% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Mathematics

    42% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  7. Production and processing

    38% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  8. Computers and electronics

    37% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  9. Clerical

    35% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  10. Personnel and human resources

    31% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  11. Transportation

    30% Skill level

    Moving people or goods by air, rail, sea, or road.

  12. Education and training

    30% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  13. Public safety and security

    29% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Communications and media

    27% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  15. Economics and accounting

    25% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Telecommunications

    17% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  17. Engineering and technology

    16% Skill level

    Use engineering, science and technology to design and produce goods and services.

  18. Law and government

    16% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  19. Foreign language

    13% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  20. Technical design

    11% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

Skills

Skills can be improved through training or experience.

  1. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Persuasion

    46% Skill level

    Talking people into changing their minds or their behaviour.

  3. Reading comprehension

    45% Skill level

    Reading work related information.

  4. Serving others

    45% Skill level

    Looking for ways to help people.

  5. Speaking

    45% Skill level

    Talking to others.

  6. Critical thinking

    45% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  7. Social perceptiveness

    43% Skill level

    Understanding why people react the way they do.

  8. Active learning

    43% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  9. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Judgment and decision making

    43% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Negotiation

    43% Skill level

    Bringing people together and trying to sort out their differences.

  12. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  13. Monitoring

    41% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  14. Writing

    41% Skill level

    Writing things for co-workers or customers.

  15. Time management

    36% Skill level

    Managing your own and other peoples' time to get work done.

  16. Mathematics

    36% Skill level

    Using maths to solve problems.

  17. Instructing

    32% Skill level

    Teaching people how to do something.

  18. Learning strategies

    30% Skill level

    Figuring out the best way to teach or learn something new.

  19. Equipment selection

    29% Skill level

    Deciding on the kind of tools and equipment needed to do a job.

  20. Operation monitoring

    29% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    57% Skill level

    See details that are up-close (within a few feet).

  2. Oral expression

    57% Skill level

    Communicate by speaking.

  3. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  4. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  5. Categorising

    48% Skill level

    Come up with different ways of grouping things.

  6. Written comprehension

    46% Skill level

    Read and understand written information.

  7. Speech clarity

    45% Skill level

    Speak clearly so others can understand you.

  8. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  9. Problem spotting

    45% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Sorting or ordering

    43% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Perceptual speed

    43% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  12. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  13. Written expression

    41% Skill level

    Write in a way that people can understand.

  14. Brainstorming

    41% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  15. Far vision

    41% Skill level

    See details that are far away.

  16. Flexibility of closure

    41% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  18. Multitasking

    39% Skill level

    Do two or more things at the same time.

  19. Originality

    34% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  20. Multilimb coordination

    29% Skill level

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

Activities

These are kinds of activities workers regularly do in this job.

  1. Keeping your knowledge up-to-date

    71% Skill level

    Keeping up-to-date with technology and new ideas.

  2. Working with the public

    71% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  3. Building good relationships

    70% Skill level

    Building good working relationships and keeping them over time.

  4. Communicating with the public

    68% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  5. Influencing people

    68% Skill level

    Convincing people to buy something or to change their minds or actions.

  6. Working with computers

    67% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  7. Planning and prioritising work

    67% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  8. Communicating within a team

    67% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  9. Handling and moving objects

    65% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  10. Making decisions and solving problems

    64% Skill level

    Using information to work out the best solution and solve problems.

  11. Assessing and evaluating things

    62% Skill level

    Working out the value, importance, or quality of things, services or people.

  12. Researching and investigating

    62% Skill level

    Looking for, getting and understanding different kinds of information.

  13. Negotiating and resolving conflicts

    60% Skill level

    Handling complaints and disagreements, and negotiating with people.

  14. Collecting and organising information

    54% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  15. Monitoring people, processes and things

    52% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  16. Documenting or recording information

    48% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  17. Making sense of information and ideas

    47% Skill level

    Looking at, working with, and understanding data or information.

  18. Explaining things to people

    46% Skill level

    Helping people to understand and use information.

  19. Driving vehicles or equipment

    45% Skill level

    Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.

  20. Looking for changes over time

    43% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2022.00 - Parts Salespersons.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Contact with people

    99% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Contact with the public

    99% Important

    Work with customers or the public.

  4. Teamwork

    90% Important

    Work with people in a group or team.

  5. Freedom to make decisions

    90% Important

    Have freedom to make decision on your own.

  6. Face-to-face discussions

    86% Important

    Talk with people face-to-face.

  7. Being exact or accurate

    86% Important

    Be very exact or highly accurate.

  8. Frequent decision making

    86% Important

    Frequently make decisions that impact other people.

  9. Unstructured work

    86% Important

    Have freedom to decide on tasks, priorities, and goals.

  10. Repeating same tasks

    85% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  11. Indoors, heat controlled

    83% Important

    Work indoors with access to heating or cooling.

  12. Electronic mail

    82% Important

    Use electronic mail.

  13. Impact of decisions

    77% Important

    Make decisions that have a large impact on other people.

  14. Lead or coordinate a team

    77% Important

    Lead others to do work activities.

  15. Indoors, not heat controlled

    75% Important

    Work indoors without heating or cooling (e.g., warehouse without heat).

  16. Using your hands to handle, control, or feel

    75% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  17. Spend time standing

    74% Important

    Spend time standing at work.

  18. Responsible for outcomes

    74% Important

    Take responsibility for the results of other people's work.

  19. Physically close to people

    74% Important

    Work physically close to other people.

  20. Time pressure

    73% Important

    Work to strict deadlines.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Support

    48% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Working conditions

    43% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    38% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    95% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    86% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Practical

    57% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    43% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2022.00 - Parts Salespersons.

All Motor Vehicle and Vehicle Parts Salespersons

  • $1,184 Weekly Pay
  • Moderate Future Growth
  • 37,900 workers Employment Size
  • Lower skill Skill level rating
  • 88% Full-Time Full-Time Share
  • 46 hours Average full-time
  • 40 years Average age
  • 16% female Gender Share

Motor Vehicle and Vehicle Parts Salespersons sell motor vehicles, boats, caravans, earthmoving equipment, vehicle accessories and parts in retail and wholesale establishments.

You can work as a Motor Vehicle or Vehicle Parts Salesperson without formal qualifications, however, a certificate II or III in automotive sales or automotive parts interpreting may be useful.

Tasks
  • determining customer requirements and advising on product range, price, delivery, warranties and product use and care
  • showing vehicles to customers and test driving vehicles with customers
  • selling motor vehicles and vehicle products such as parts, tyres, lubricating oils, batteries, car stereos and alarms
  • taking sales orders and preparing contracts of sale
  • receiving orders for parts
  • determining part sizes and details such as vehicle make, model, manufacturer and year
  • searching lists of parts to identify part numbers, price and availability

You can work as a Motor Vehicle or Vehicle Parts Salesperson without formal qualifications, however, a certificate II or III in automotive sales or automotive parts interpreting may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Employers look for Motor Vehicle and Vehicle Parts Salespersons who can communicate well with a variety of stakeholders, providing good customer service and who are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    62% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Sales and marketing

    57% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  3. Mechanical

    54% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  4. English language

    45% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  5. Administration and management

    42% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Mathematics

    42% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  7. Production and processing

    38% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  8. Computers and electronics

    37% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  9. Clerical

    35% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  10. Personnel and human resources

    31% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  11. Transportation

    30% Skill level

    Moving people or goods by air, rail, sea, or road.

  12. Education and training

    30% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  13. Public safety and security

    29% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  14. Communications and media

    27% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  15. Economics and accounting

    25% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Telecommunications

    17% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  17. Engineering and technology

    16% Skill level

    Use engineering, science and technology to design and produce goods and services.

  18. Law and government

    16% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  19. Foreign language

    13% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  20. Technical design

    11% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

Skills

Skills can be improved through training or experience.

  1. Active listening

    55% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Persuasion

    46% Skill level

    Talking people into changing their minds or their behaviour.

  3. Reading comprehension

    45% Skill level

    Reading work related information.

  4. Serving others

    45% Skill level

    Looking for ways to help people.

  5. Speaking

    45% Skill level

    Talking to others.

  6. Critical thinking

    45% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  7. Social perceptiveness

    43% Skill level

    Understanding why people react the way they do.

  8. Active learning

    43% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  9. Complex problem solving

    43% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Judgment and decision making

    43% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Negotiation

    43% Skill level

    Bringing people together and trying to sort out their differences.

  12. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  13. Monitoring

    41% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  14. Writing

    41% Skill level

    Writing things for co-workers or customers.

  15. Time management

    36% Skill level

    Managing your own and other peoples' time to get work done.

  16. Mathematics

    36% Skill level

    Using maths to solve problems.

  17. Instructing

    32% Skill level

    Teaching people how to do something.

  18. Learning strategies

    30% Skill level

    Figuring out the best way to teach or learn something new.

  19. Equipment selection

    29% Skill level

    Deciding on the kind of tools and equipment needed to do a job.

  20. Operation monitoring

    29% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    57% Skill level

    See details that are up-close (within a few feet).

  2. Oral expression

    57% Skill level

    Communicate by speaking.

  3. Speech recognition

    55% Skill level

    Identify and understand the speech of another person.

  4. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  5. Categorising

    48% Skill level

    Come up with different ways of grouping things.

  6. Written comprehension

    46% Skill level

    Read and understand written information.

  7. Speech clarity

    45% Skill level

    Speak clearly so others can understand you.

  8. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  9. Problem spotting

    45% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Sorting or ordering

    43% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  11. Perceptual speed

    43% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  12. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  13. Written expression

    41% Skill level

    Write in a way that people can understand.

  14. Brainstorming

    41% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  15. Far vision

    41% Skill level

    See details that are far away.

  16. Flexibility of closure

    41% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  18. Multitasking

    39% Skill level

    Do two or more things at the same time.

  19. Originality

    34% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  20. Multilimb coordination

    29% Skill level

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

Activities

These are kinds of activities workers regularly do in this job.

  1. Keeping your knowledge up-to-date

    71% Skill level

    Keeping up-to-date with technology and new ideas.

  2. Working with the public

    71% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  3. Building good relationships

    70% Skill level

    Building good working relationships and keeping them over time.

  4. Communicating with the public

    68% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  5. Influencing people

    68% Skill level

    Convincing people to buy something or to change their minds or actions.

  6. Working with computers

    67% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  7. Planning and prioritising work

    67% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  8. Communicating within a team

    67% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  9. Handling and moving objects

    65% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  10. Making decisions and solving problems

    64% Skill level

    Using information to work out the best solution and solve problems.

  11. Assessing and evaluating things

    62% Skill level

    Working out the value, importance, or quality of things, services or people.

  12. Researching and investigating

    62% Skill level

    Looking for, getting and understanding different kinds of information.

  13. Negotiating and resolving conflicts

    60% Skill level

    Handling complaints and disagreements, and negotiating with people.

  14. Collecting and organising information

    54% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  15. Monitoring people, processes and things

    52% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  16. Documenting or recording information

    48% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  17. Making sense of information and ideas

    47% Skill level

    Looking at, working with, and understanding data or information.

  18. Explaining things to people

    46% Skill level

    Helping people to understand and use information.

  19. Driving vehicles or equipment

    45% Skill level

    Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.

  20. Looking for changes over time

    43% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2022.00 - Parts Salespersons.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    100% Important

    Talk on the telephone.

  2. Contact with people

    99% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Contact with the public

    99% Important

    Work with customers or the public.

  4. Teamwork

    90% Important

    Work with people in a group or team.

  5. Freedom to make decisions

    90% Important

    Have freedom to make decision on your own.

  6. Face-to-face discussions

    86% Important

    Talk with people face-to-face.

  7. Being exact or accurate

    86% Important

    Be very exact or highly accurate.

  8. Frequent decision making

    86% Important

    Frequently make decisions that impact other people.

  9. Unstructured work

    86% Important

    Have freedom to decide on tasks, priorities, and goals.

  10. Repeating same tasks

    85% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  11. Indoors, heat controlled

    83% Important

    Work indoors with access to heating or cooling.

  12. Electronic mail

    82% Important

    Use electronic mail.

  13. Impact of decisions

    77% Important

    Make decisions that have a large impact on other people.

  14. Lead or coordinate a team

    77% Important

    Lead others to do work activities.

  15. Indoors, not heat controlled

    75% Important

    Work indoors without heating or cooling (e.g., warehouse without heat).

  16. Using your hands to handle, control, or feel

    75% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  17. Spend time standing

    74% Important

    Spend time standing at work.

  18. Responsible for outcomes

    74% Important

    Take responsibility for the results of other people's work.

  19. Physically close to people

    74% Important

    Work physically close to other people.

  20. Time pressure

    73% Important

    Work to strict deadlines.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Independence

    52% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Support

    48% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Working conditions

    43% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    38% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    95% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    86% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Practical

    57% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    43% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    19% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2022.00 - Parts Salespersons.
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