ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Pharmacy Sales Assistants

ANZSCO ID 6214

Overview

All Pharmacy Sales Assistants

  • $874 Weekly Pay
  • Moderate Future Growth
  • 37,900 workers Employment Size
  • Lower skill Skill level rating
  • 28% Full-Time Full-Time Share
  • 39 hours Average full-time
  • 26 years Average age
  • 90% female Gender Share

Pharmacy Sales Assistants sell pharmaceutical goods, toiletries and related goods in retail pharmacies (Pharmacy Technicians are not included here, they are included in Medical Technicians).

You can work as a Pharmacy Sales Assistant without formal qualifications. Some on the job training may be provided. A certificate II, III or IV in community pharmacy might be helpful.

Tasks
  • accepting prescriptions for filling by Retail Pharmacists
  • determining customer requirements and advising customers on the selection, price and usage of non-prescription medicines
  • advising customers on the correct application and storage of medicines
  • selling goods such as non-prescription drugs, first aid supplies, toiletries and cosmetics
  • accepting payment for goods and services by a variety of payment methods and preparing sales invoices
  • promoting goods and services that are for sale
  • assisting with the ongoing management of stock such as product inventories and participating in stocktakes
  • stacking and displaying goods for sale, and wrapping and packing goods sold

Prospects

Pathways

You can work as a Pharmacy Sales Assistant without formal qualifications. Some on the job training may be provided. A certificate II, III or IV in community pharmacy might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Skills & Knowledge

Employers look for Pharmacy Sales Assistants who can communicate well with a variety of people, can provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    64% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Law and government

    44% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  3. Clerical

    40% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  4. Computers and electronics

    36% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. English language

    36% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Medicine and dentistry

    35% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  7. Public safety and security

    34% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Mathematics

    32% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Administration and management

    30% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  10. Education and training

    29% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  11. Sales and marketing

    29% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  12. Communications and media

    28% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Psychology

    24% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  14. Therapy and counselling

    23% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  15. Production and processing

    23% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  16. Chemistry

    20% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  17. Mechanical

    19% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  18. Economics and accounting

    17% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  19. Telecommunications

    15% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Geography

    15% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    46% Skill level

    Reading work related information.

  2. Serving others

    45% Skill level

    Looking for ways to help people.

  3. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  4. Social perceptiveness

    41% Skill level

    Understanding why people react the way they do.

  5. Speaking

    41% Skill level

    Talking to others.

  6. Critical thinking

    41% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  7. Coordination with others

    39% Skill level

    Being adaptable and coordinating work with other people.

  8. Monitoring

    37% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Active learning

    36% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  10. Writing

    36% Skill level

    Writing things for co-workers or customers.

  11. Complex problem solving

    34% Skill level

    Noticing a problem and figuring out the best way to solve it.

  12. Mathematics

    34% Skill level

    Using maths to solve problems.

  13. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  14. Learning strategies

    32% Skill level

    Figuring out the best way to teach or learn something new.

  15. Time management

    32% Skill level

    Managing your own and other peoples' time to get work done.

  16. Instructing

    29% Skill level

    Teaching people how to do something.

  17. Persuasion

    25% Skill level

    Talking people into changing their minds or their behaviour.

  18. Quality control analysis

    25% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  19. Systems analysis

    21% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Management of material resources

    20% Skill level

    Providing the right equipment, facilities, and materials needed to do work.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Near vision

    52% Skill level

    See details that are up-close (within a few feet).

  3. Oral expression

    50% Skill level

    Communicate by speaking.

  4. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  5. Written comprehension

    45% Skill level

    Read and understand written information.

  6. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  7. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  8. Deductive reasoning

    43% Skill level

    Use general rules to find answers or solve problems logically.

  9. Finger dexterity

    41% Skill level

    Put together small parts with your fingers.

  10. Categorising

    39% Skill level

    Come up with different ways of grouping things.

  11. Far vision

    39% Skill level

    See details that are far away.

  12. Inductive reasoning

    39% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  13. Sorting or ordering

    39% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  14. Trunk strength

    39% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  15. Written expression

    39% Skill level

    Write in a way that people can understand.

  16. Perceptual speed

    37% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  17. Colour discrimination

    36% Skill level

    Notice differences between colours, including shades of colour and brightness.

  18. Mathematics

    32% Skill level

    Choose the right maths method or formula to solve a problem.

  19. Selective attention

    32% Skill level

    Pay attention to something without being distracted.

  20. Multitasking

    30% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Looking for changes over time

    78% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  2. Communicating within a team

    73% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  3. Monitoring people, processes and things

    73% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  4. Working with computers

    73% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  5. Assessing and evaluating things

    73% Skill level

    Working out the value, importance, or quality of things, services or people.

  6. Training and teaching others

    73% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  7. Keeping your knowledge up-to-date

    71% Skill level

    Keeping up-to-date with technology and new ideas.

  8. Estimating amounts, costs and resources

    71% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  9. Researching and investigating

    70% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Working with the public

    69% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  11. Leading and encouraging a team

    68% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  12. Guiding and directing staff

    66% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  13. Making decisions and solving problems

    65% Skill level

    Using information to work out the best solution and solve problems.

  14. Checking for errors or defects

    65% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  15. Building good relationships

    62% Skill level

    Building good working relationships and keeping them over time.

  16. Helping and caring for others

    62% Skill level

    Providing personal assistance, medical attention, or emotional support.

  17. Negotiating and resolving conflicts

    50% Skill level

    Handling complaints and disagreements, and negotiating with people.

  18. Checking compliance with standards

    50% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  19. Documenting or recording information

    47% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Influencing people

    42% Skill level

    Convincing people to buy something or to change their minds or actions.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-9095.00 - Pharmacy Aides.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Indoors, heat controlled

    98% Important

    Work indoors with access to heating or cooling.

  2. Telephone

    98% Important

    Talk on the telephone.

  3. Spend time standing

    98% Important

    Spend time standing at work.

  4. Contact with people

    97% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Teamwork

    93% Important

    Work with people in a group or team.

  6. Contact with the public

    91% Important

    Work with customers or the public.

  7. Being exact or accurate

    90% Important

    Be very exact or highly accurate.

  8. Face-to-face discussions

    87% Important

    Talk with people face-to-face.

  9. Physically close to people

    85% Important

    Work physically close to other people.

  10. Disease or infection

    83% Important

    Be exposed to disease or infections.

  11. Unstructured work

    79% Important

    Have freedom to decide on tasks, priorities, and goals.

  12. Angry or unpleasant people

    79% Important

    Deal with unpleasant, angry, or rude people.

  13. Lead or coordinate a team

    76% Important

    Lead others to do work activities.

  14. Repeating same tasks

    76% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  15. Consequence of error

    75% Important

    Work where mistakes have serious consequences.

  16. Electronic mail

    74% Important

    Use electronic mail.

  17. Freedom to make decisions

    74% Important

    Have freedom to make decision on your own.

  18. Using your hands to handle, control, or feel

    73% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  19. Making repetitive motions

    73% Important

    Spend time making repetitive motions.

  20. Letters and memos

    70% Important

    Write letters and memos.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    71% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    71% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    48% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Achievement

    43% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Working conditions

    33% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    48% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    48% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    38% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-9095.00 - Pharmacy Aides.

All Pharmacy Sales Assistants

  • $874 Weekly Pay
  • Moderate Future Growth
  • 37,900 workers Employment Size
  • Lower skill Skill level rating
  • 28% Full-Time Full-Time Share
  • 39 hours Average full-time
  • 26 years Average age
  • 90% female Gender Share

Pharmacy Sales Assistants sell pharmaceutical goods, toiletries and related goods in retail pharmacies (Pharmacy Technicians are not included here, they are included in Medical Technicians).

You can work as a Pharmacy Sales Assistant without formal qualifications. Some on the job training may be provided. A certificate II, III or IV in community pharmacy might be helpful.

Tasks
  • accepting prescriptions for filling by Retail Pharmacists
  • determining customer requirements and advising customers on the selection, price and usage of non-prescription medicines
  • advising customers on the correct application and storage of medicines
  • selling goods such as non-prescription drugs, first aid supplies, toiletries and cosmetics
  • accepting payment for goods and services by a variety of payment methods and preparing sales invoices
  • promoting goods and services that are for sale
  • assisting with the ongoing management of stock such as product inventories and participating in stocktakes
  • stacking and displaying goods for sale, and wrapping and packing goods sold

You can work as a Pharmacy Sales Assistant without formal qualifications. Some on the job training may be provided. A certificate II, III or IV in community pharmacy might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Employers look for Pharmacy Sales Assistants who can communicate well with a variety of people, can provide good customer service and are well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    64% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Law and government

    44% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  3. Clerical

    40% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  4. Computers and electronics

    36% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. English language

    36% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Medicine and dentistry

    35% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  7. Public safety and security

    34% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Mathematics

    32% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Administration and management

    30% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  10. Education and training

    29% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  11. Sales and marketing

    29% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  12. Communications and media

    28% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Psychology

    24% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  14. Therapy and counselling

    23% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  15. Production and processing

    23% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  16. Chemistry

    20% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  17. Mechanical

    19% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  18. Economics and accounting

    17% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  19. Telecommunications

    15% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Geography

    15% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

Skills

Skills can be improved through training or experience.

  1. Reading comprehension

    46% Skill level

    Reading work related information.

  2. Serving others

    45% Skill level

    Looking for ways to help people.

  3. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  4. Social perceptiveness

    41% Skill level

    Understanding why people react the way they do.

  5. Speaking

    41% Skill level

    Talking to others.

  6. Critical thinking

    41% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  7. Coordination with others

    39% Skill level

    Being adaptable and coordinating work with other people.

  8. Monitoring

    37% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Active learning

    36% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  10. Writing

    36% Skill level

    Writing things for co-workers or customers.

  11. Complex problem solving

    34% Skill level

    Noticing a problem and figuring out the best way to solve it.

  12. Mathematics

    34% Skill level

    Using maths to solve problems.

  13. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  14. Learning strategies

    32% Skill level

    Figuring out the best way to teach or learn something new.

  15. Time management

    32% Skill level

    Managing your own and other peoples' time to get work done.

  16. Instructing

    29% Skill level

    Teaching people how to do something.

  17. Persuasion

    25% Skill level

    Talking people into changing their minds or their behaviour.

  18. Quality control analysis

    25% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  19. Systems analysis

    21% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  20. Management of material resources

    20% Skill level

    Providing the right equipment, facilities, and materials needed to do work.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Near vision

    52% Skill level

    See details that are up-close (within a few feet).

  3. Oral expression

    50% Skill level

    Communicate by speaking.

  4. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  5. Written comprehension

    45% Skill level

    Read and understand written information.

  6. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  7. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  8. Deductive reasoning

    43% Skill level

    Use general rules to find answers or solve problems logically.

  9. Finger dexterity

    41% Skill level

    Put together small parts with your fingers.

  10. Categorising

    39% Skill level

    Come up with different ways of grouping things.

  11. Far vision

    39% Skill level

    See details that are far away.

  12. Inductive reasoning

    39% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  13. Sorting or ordering

    39% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  14. Trunk strength

    39% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  15. Written expression

    39% Skill level

    Write in a way that people can understand.

  16. Perceptual speed

    37% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  17. Colour discrimination

    36% Skill level

    Notice differences between colours, including shades of colour and brightness.

  18. Mathematics

    32% Skill level

    Choose the right maths method or formula to solve a problem.

  19. Selective attention

    32% Skill level

    Pay attention to something without being distracted.

  20. Multitasking

    30% Skill level

    Do two or more things at the same time.

Activities

These are kinds of activities workers regularly do in this job.

  1. Looking for changes over time

    78% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  2. Communicating within a team

    73% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  3. Monitoring people, processes and things

    73% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  4. Working with computers

    73% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  5. Assessing and evaluating things

    73% Skill level

    Working out the value, importance, or quality of things, services or people.

  6. Training and teaching others

    73% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  7. Keeping your knowledge up-to-date

    71% Skill level

    Keeping up-to-date with technology and new ideas.

  8. Estimating amounts, costs and resources

    71% Skill level

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  9. Researching and investigating

    70% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Working with the public

    69% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  11. Leading and encouraging a team

    68% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  12. Guiding and directing staff

    66% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  13. Making decisions and solving problems

    65% Skill level

    Using information to work out the best solution and solve problems.

  14. Checking for errors or defects

    65% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  15. Building good relationships

    62% Skill level

    Building good working relationships and keeping them over time.

  16. Helping and caring for others

    62% Skill level

    Providing personal assistance, medical attention, or emotional support.

  17. Negotiating and resolving conflicts

    50% Skill level

    Handling complaints and disagreements, and negotiating with people.

  18. Checking compliance with standards

    50% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  19. Documenting or recording information

    47% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Influencing people

    42% Skill level

    Convincing people to buy something or to change their minds or actions.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-9095.00 - Pharmacy Aides.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Indoors, heat controlled

    98% Important

    Work indoors with access to heating or cooling.

  2. Telephone

    98% Important

    Talk on the telephone.

  3. Spend time standing

    98% Important

    Spend time standing at work.

  4. Contact with people

    97% Important

    Have contact with people by telephone, face-to-face, or any other way.

  5. Teamwork

    93% Important

    Work with people in a group or team.

  6. Contact with the public

    91% Important

    Work with customers or the public.

  7. Being exact or accurate

    90% Important

    Be very exact or highly accurate.

  8. Face-to-face discussions

    87% Important

    Talk with people face-to-face.

  9. Physically close to people

    85% Important

    Work physically close to other people.

  10. Disease or infection

    83% Important

    Be exposed to disease or infections.

  11. Unstructured work

    79% Important

    Have freedom to decide on tasks, priorities, and goals.

  12. Angry or unpleasant people

    79% Important

    Deal with unpleasant, angry, or rude people.

  13. Lead or coordinate a team

    76% Important

    Lead others to do work activities.

  14. Repeating same tasks

    76% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  15. Consequence of error

    75% Important

    Work where mistakes have serious consequences.

  16. Electronic mail

    74% Important

    Use electronic mail.

  17. Freedom to make decisions

    74% Important

    Have freedom to make decision on your own.

  18. Using your hands to handle, control, or feel

    73% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  19. Making repetitive motions

    73% Important

    Spend time making repetitive motions.

  20. Letters and memos

    70% Important

    Write letters and memos.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    71% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    71% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    48% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Achievement

    43% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  6. Working conditions

    33% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Enterprising

    48% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    48% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    38% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 31-9095.00 - Pharmacy Aides.
go to top