ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Commercial Cleaners

ANZSCO ID 8112

Overview

All Commercial Cleaners

  • $904 Weekly Pay
  • Moderate Future Growth
  • 156,700 workers Employment Size
  • Entry level Skill level rating
  • 33% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 47 years Average age
  • 57% female Gender Share

Commercial Cleaners clean offices, residential complexes, hospitals, schools, industrial work areas, industrial machines, construction sites and other commercial premises using heavy duty cleaning equipment.

Specialisations: Aircraft Cabin Cleaner, School Cleaner.

You can work as a Commercial Cleaner without formal qualifications. Some on the job training may be provided. A certificate II or III in cleaning operations might be helpful.

Tasks
  • vacuuming carpets, curtains and upholstered furniture
  • cleaning, dusting and polishing furniture, fixtures and fittings
  • removing rubbish and recyclable material, and emptying containers, bins and trays
  • stripping wax from floors, re-waxing and polishing floors
  • cleaning and disinfecting laundry and bathroom fixtures, replenishing supplies and reporting defective plumbing fixtures
  • operating industrial vacuum cleaners to clean floors, work areas and machines
  • removing dust and dirt from ceilings, walls, overhead pipes and fixtures
  • applying acids and solvents to surfaces to remove stains and dirt
  • removing lint, dust, soot, oil, grease, sludge and other residues from machines, hulls and holds of ships, and interiors and exteriors of furnaces, boilers and tanks
  • may clean exteriors of buildings by sand-blasting and applying solvents

Prospects

Pathways

You can work as a Commercial Cleaner without formal qualifications. Some on the job training may be provided. A certificate II or III in cleaning operations might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services VET training pathways.

Skills & Knowledge

Employers look for Commercial Cleaners who are reliable, trustworthy and have a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Public safety and security

    39% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  2. Customer and personal service

    38% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. English language

    37% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Administration and management

    34% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  5. Chemistry

    31% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  6. Education and training

    26% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Mechanical

    25% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  8. Building and construction

    21% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  9. Communications and media

    18% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  10. Mathematics

    18% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  11. Transportation

    17% Skill level

    Moving people or goods by air, rail, sea, or road.

  12. Physics

    17% Skill level

    The physical laws of matter, motion and energy, and how they interact through space and time.

  13. Law and government

    16% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  14. Computers and electronics

    16% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  15. Production and processing

    15% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  16. Foreign language

    15% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  17. Telecommunications

    14% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  18. Personnel and human resources

    14% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  19. Therapy and counselling

    12% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  20. Clerical

    10% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Skills

Skills can be improved through training or experience.

  1. Serving others

    34% Skill level

    Looking for ways to help people.

  2. Active listening

    32% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Coordination with others

    30% Skill level

    Being adaptable and coordinating work with other people.

  4. Critical thinking

    30% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Social perceptiveness

    30% Skill level

    Understanding why people react the way they do.

  6. Judgment and decision making

    30% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  7. Speaking

    30% Skill level

    Talking to others.

  8. Time management

    30% Skill level

    Managing your own and other peoples' time to get work done.

  9. Active learning

    29% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  10. Reading comprehension

    29% Skill level

    Reading work related information.

  11. Complex problem solving

    29% Skill level

    Noticing a problem and figuring out the best way to solve it.

  12. Operation monitoring

    29% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  13. Monitoring

    27% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  14. Equipment maintenance

    27% Skill level

    Maintaining equipment and deciding what maintenance will be needed in the future.

  15. Persuasion

    27% Skill level

    Talking people into changing their minds or their behaviour.

  16. Management of personnel resources

    20% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  17. Operation and control

    20% Skill level

    Controlling equipment or systems.

  18. Quality control analysis

    18% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  19. Instructing

    16% Skill level

    Teaching people how to do something.

  20. Repairing

    16% Skill level

    Fixing machines or systems.

Abilities

Workers use these physical and mental abilities.

  1. Extent flexibility

    45% Skill level

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  2. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  3. Static strength

    43% Skill level

    Lift, push, pull, or carry things.

  4. Trunk strength

    43% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  5. Far vision

    41% Skill level

    See details that are far away.

  6. Oral comprehension

    41% Skill level

    Listen to and understand what people say.

  7. Oral expression

    41% Skill level

    Communicate by speaking.

  8. Problem spotting

    39% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  9. Sorting or ordering

    39% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Deductive reasoning

    37% Skill level

    Use general rules to find answers or solve problems logically.

  11. Inductive reasoning

    37% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  12. Categorising

    37% Skill level

    Come up with different ways of grouping things.

  13. Arm-hand steadiness

    36% Skill level

    Keep your hand or arm steady.

  14. Multilimb coordination

    36% Skill level

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

  15. Finger dexterity

    36% Skill level

    Put together small parts with your fingers.

  16. Speech clarity

    34% Skill level

    Speak clearly so others can understand you.

  17. Speech recognition

    32% Skill level

    Identify and understand the speech of another person.

  18. Manual dexterity

    30% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  19. Whole body coordination

    30% Skill level

    Move your arms, legs, and body together.

  20. Control precision

    29% Skill level

    Quickly change the controls of a machine, car, truck or boat.

Activities

These are kinds of activities workers regularly do in this job.

  1. Handling and moving objects

    64% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  2. Doing physically active work

    52% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  3. Building good relationships

    50% Skill level

    Building good working relationships and keeping them over time.

  4. Planning and prioritising work

    44% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  5. Monitoring people, processes and things

    43% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  6. Checking for errors or defects

    43% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  7. Communicating within a team

    42% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  8. Making decisions and solving problems

    42% Skill level

    Using information to work out the best solution and solve problems.

  9. Controlling equipment or machines

    40% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  10. Working with the public

    40% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  11. Keeping your knowledge up-to-date

    32% Skill level

    Keeping up-to-date with technology and new ideas.

  12. Negotiating and resolving conflicts

    32% Skill level

    Handling complaints and disagreements, and negotiating with people.

  13. Scheduling work and activities

    32% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Coordinating the work of a team

    31% Skill level

    Getting members of a group to work together to finish a task.

  15. Helping and caring for others

    30% Skill level

    Providing personal assistance, medical attention, or emotional support.

  16. Looking for changes over time

    30% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  17. Checking compliance with standards

    29% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  18. Leading and encouraging a team

    29% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  19. Thinking creatively

    27% Skill level

    Using your own ideas for developing, designing, or creating something new.

  20. Researching and investigating

    27% Skill level

    Looking for, getting and understanding different kinds of information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 37-2011.00 - Janitors and Cleaners, Except Maids and Housekeeping Cleaners.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Spend time standing

    96% Important

    Spend time standing at work.

  2. Face-to-face discussions

    85% Important

    Talk with people face-to-face.

  3. Indoors, heat controlled

    84% Important

    Work indoors with access to heating or cooling.

  4. Freedom to make decisions

    83% Important

    Have freedom to make decision on your own.

  5. Unstructured work

    82% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Wear common protective or safety equipment

    81% Important

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  7. Walking and running

    80% Important

    Spend time walking and running.

  8. Using your hands to handle, control, or feel

    80% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  9. Being exact or accurate

    79% Important

    Be very exact or highly accurate.

  10. Teamwork

    79% Important

    Work with people in a group or team.

  11. Exposure to contaminants

    77% Important

    Be exposed to pollutants, gases, dust or odours.

  12. Contact with people

    76% Important

    Have contact with people by telephone, face-to-face, or any other way.

  13. Health and safety of others

    75% Important

    Take responsibility for the health and safety of others.

  14. Frequent decision making

    74% Important

    Frequently make decisions that impact other people.

  15. Time pressure

    72% Important

    Work to strict deadlines.

  16. Lead or coordinate a team

    71% Important

    Lead others to do work activities.

  17. Impact of decisions

    69% Important

    Make decisions that have a large impact on other people.

  18. Making repetitive motions

    67% Important

    Spend time making repetitive motions.

  19. Bending or twisting your body

    66% Important

    Spend time bending or twisting your body.

  20. Responsible for outcomes

    66% Important

    Take responsibility for the results of other people's work.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    43% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    29% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    29% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    24% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    19% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Practical

    95% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  2. Administrative

    52% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Enterprising

    38% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    19% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 37-2011.00 - Janitors and Cleaners, Except Maids and Housekeeping Cleaners.

All Commercial Cleaners

  • $904 Weekly Pay
  • Moderate Future Growth
  • 156,700 workers Employment Size
  • Entry level Skill level rating
  • 33% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 47 years Average age
  • 57% female Gender Share

Commercial Cleaners clean offices, residential complexes, hospitals, schools, industrial work areas, industrial machines, construction sites and other commercial premises using heavy duty cleaning equipment.

Specialisations: Aircraft Cabin Cleaner, School Cleaner.

You can work as a Commercial Cleaner without formal qualifications. Some on the job training may be provided. A certificate II or III in cleaning operations might be helpful.

Tasks
  • vacuuming carpets, curtains and upholstered furniture
  • cleaning, dusting and polishing furniture, fixtures and fittings
  • removing rubbish and recyclable material, and emptying containers, bins and trays
  • stripping wax from floors, re-waxing and polishing floors
  • cleaning and disinfecting laundry and bathroom fixtures, replenishing supplies and reporting defective plumbing fixtures
  • operating industrial vacuum cleaners to clean floors, work areas and machines
  • removing dust and dirt from ceilings, walls, overhead pipes and fixtures
  • applying acids and solvents to surfaces to remove stains and dirt
  • removing lint, dust, soot, oil, grease, sludge and other residues from machines, hulls and holds of ships, and interiors and exteriors of furnaces, boilers and tanks
  • may clean exteriors of buildings by sand-blasting and applying solvents

You can work as a Commercial Cleaner without formal qualifications. Some on the job training may be provided. A certificate II or III in cleaning operations might be helpful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services VET training pathways.

Employers look for Commercial Cleaners who are reliable, trustworthy and have a good work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Public safety and security

    39% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  2. Customer and personal service

    38% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. English language

    37% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Administration and management

    34% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  5. Chemistry

    31% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  6. Education and training

    26% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Mechanical

    25% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  8. Building and construction

    21% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  9. Communications and media

    18% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  10. Mathematics

    18% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  11. Transportation

    17% Skill level

    Moving people or goods by air, rail, sea, or road.

  12. Physics

    17% Skill level

    The physical laws of matter, motion and energy, and how they interact through space and time.

  13. Law and government

    16% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  14. Computers and electronics

    16% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  15. Production and processing

    15% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  16. Foreign language

    15% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  17. Telecommunications

    14% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  18. Personnel and human resources

    14% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  19. Therapy and counselling

    12% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  20. Clerical

    10% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Skills

Skills can be improved through training or experience.

  1. Serving others

    34% Skill level

    Looking for ways to help people.

  2. Active listening

    32% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Coordination with others

    30% Skill level

    Being adaptable and coordinating work with other people.

  4. Critical thinking

    30% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Social perceptiveness

    30% Skill level

    Understanding why people react the way they do.

  6. Judgment and decision making

    30% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  7. Speaking

    30% Skill level

    Talking to others.

  8. Time management

    30% Skill level

    Managing your own and other peoples' time to get work done.

  9. Active learning

    29% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  10. Reading comprehension

    29% Skill level

    Reading work related information.

  11. Complex problem solving

    29% Skill level

    Noticing a problem and figuring out the best way to solve it.

  12. Operation monitoring

    29% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  13. Monitoring

    27% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  14. Equipment maintenance

    27% Skill level

    Maintaining equipment and deciding what maintenance will be needed in the future.

  15. Persuasion

    27% Skill level

    Talking people into changing their minds or their behaviour.

  16. Management of personnel resources

    20% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  17. Operation and control

    20% Skill level

    Controlling equipment or systems.

  18. Quality control analysis

    18% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  19. Instructing

    16% Skill level

    Teaching people how to do something.

  20. Repairing

    16% Skill level

    Fixing machines or systems.

Abilities

Workers use these physical and mental abilities.

  1. Extent flexibility

    45% Skill level

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  2. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  3. Static strength

    43% Skill level

    Lift, push, pull, or carry things.

  4. Trunk strength

    43% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  5. Far vision

    41% Skill level

    See details that are far away.

  6. Oral comprehension

    41% Skill level

    Listen to and understand what people say.

  7. Oral expression

    41% Skill level

    Communicate by speaking.

  8. Problem spotting

    39% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  9. Sorting or ordering

    39% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Deductive reasoning

    37% Skill level

    Use general rules to find answers or solve problems logically.

  11. Inductive reasoning

    37% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  12. Categorising

    37% Skill level

    Come up with different ways of grouping things.

  13. Arm-hand steadiness

    36% Skill level

    Keep your hand or arm steady.

  14. Multilimb coordination

    36% Skill level

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

  15. Finger dexterity

    36% Skill level

    Put together small parts with your fingers.

  16. Speech clarity

    34% Skill level

    Speak clearly so others can understand you.

  17. Speech recognition

    32% Skill level

    Identify and understand the speech of another person.

  18. Manual dexterity

    30% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  19. Whole body coordination

    30% Skill level

    Move your arms, legs, and body together.

  20. Control precision

    29% Skill level

    Quickly change the controls of a machine, car, truck or boat.

Activities

These are kinds of activities workers regularly do in this job.

  1. Handling and moving objects

    64% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  2. Doing physically active work

    52% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  3. Building good relationships

    50% Skill level

    Building good working relationships and keeping them over time.

  4. Planning and prioritising work

    44% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  5. Monitoring people, processes and things

    43% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  6. Checking for errors or defects

    43% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  7. Communicating within a team

    42% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  8. Making decisions and solving problems

    42% Skill level

    Using information to work out the best solution and solve problems.

  9. Controlling equipment or machines

    40% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  10. Working with the public

    40% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  11. Keeping your knowledge up-to-date

    32% Skill level

    Keeping up-to-date with technology and new ideas.

  12. Negotiating and resolving conflicts

    32% Skill level

    Handling complaints and disagreements, and negotiating with people.

  13. Scheduling work and activities

    32% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  14. Coordinating the work of a team

    31% Skill level

    Getting members of a group to work together to finish a task.

  15. Helping and caring for others

    30% Skill level

    Providing personal assistance, medical attention, or emotional support.

  16. Looking for changes over time

    30% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  17. Checking compliance with standards

    29% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  18. Leading and encouraging a team

    29% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  19. Thinking creatively

    27% Skill level

    Using your own ideas for developing, designing, or creating something new.

  20. Researching and investigating

    27% Skill level

    Looking for, getting and understanding different kinds of information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 37-2011.00 - Janitors and Cleaners, Except Maids and Housekeeping Cleaners.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Spend time standing

    96% Important

    Spend time standing at work.

  2. Face-to-face discussions

    85% Important

    Talk with people face-to-face.

  3. Indoors, heat controlled

    84% Important

    Work indoors with access to heating or cooling.

  4. Freedom to make decisions

    83% Important

    Have freedom to make decision on your own.

  5. Unstructured work

    82% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Wear common protective or safety equipment

    81% Important

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  7. Walking and running

    80% Important

    Spend time walking and running.

  8. Using your hands to handle, control, or feel

    80% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  9. Being exact or accurate

    79% Important

    Be very exact or highly accurate.

  10. Teamwork

    79% Important

    Work with people in a group or team.

  11. Exposure to contaminants

    77% Important

    Be exposed to pollutants, gases, dust or odours.

  12. Contact with people

    76% Important

    Have contact with people by telephone, face-to-face, or any other way.

  13. Health and safety of others

    75% Important

    Take responsibility for the health and safety of others.

  14. Frequent decision making

    74% Important

    Frequently make decisions that impact other people.

  15. Time pressure

    72% Important

    Work to strict deadlines.

  16. Lead or coordinate a team

    71% Important

    Lead others to do work activities.

  17. Impact of decisions

    69% Important

    Make decisions that have a large impact on other people.

  18. Making repetitive motions

    67% Important

    Spend time making repetitive motions.

  19. Bending or twisting your body

    66% Important

    Spend time bending or twisting your body.

  20. Responsible for outcomes

    66% Important

    Take responsibility for the results of other people's work.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    43% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    29% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Working conditions

    29% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    24% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    19% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Practical

    95% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  2. Administrative

    52% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Enterprising

    38% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    19% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 37-2011.00 - Janitors and Cleaners, Except Maids and Housekeeping Cleaners.
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