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Business Machine Mechanics

ANZSCO ID 342311

Overview

All Electronics Trades Workers

  • $1,348 Weekly Pay
  • Decline Future Growth

Business Machine Mechanics

  • 2,600 workers Employment Size
  • Medium skill Skill level rating
  • 91% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 46 years Average age
  • 3% female Gender Share

Business Machine Mechanics install, maintain and repair electronic business equipment such as multi-function devices, photocopiers, scanners, fax machines and cash registers.

Also known as: Office Equipment Technician or Office Machine Technician.

Specialisations: Photocopier Technician.

You can work as a Business Machine Mechanic without formal qualifications if you are able to demonstrate your technical competency to employers. However, a certificate III in business equipment servicing is usually required.

Tasks
  • Examines and tests machines, equipment, instruments and control systems to diagnose faults.
  • Adjusts, repairs and replaces worn or defective parts and wiring to maintain machines, equipment and instruments.
  • Reassembles, test operates and adjusts equipment.
  • Advises users of correct operating procedures to prevent malfunctions.
  • Monitors radio traffic as well as transmitting and receiving voice messages.
  • Installs electronic instruments and control systems.
  • Applies knowledge of electrical, electronic, mechanical, hydraulic and pneumatic principles in commissioning and maintaining control systems.

Prospects

Pathways

You can work as a Business Machine Mechanic without formal qualifications if you are able to demonstrate your technical competency to employers. However, a certificate III in business equipment servicing is usually required.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Electrotechnology VET training pathways.

Skills & Knowledge

Employers look for Electronics Trades Workers who are reliable, work well in a team and have a strong work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and electronics

    76% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. Customer and personal service

    56% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Mechanical

    55% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  4. Engineering and technology

    48% Skill level

    Use engineering, science and technology to design and produce goods and services.

  5. English language

    37% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Education and training

    33% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Telecommunications

    27% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  8. Mathematics

    27% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Production and processing

    23% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  10. Physics

    23% Skill level

    The physical laws of matter, motion and energy, and how they interact through space and time.

  11. Transportation

    22% Skill level

    Moving people or goods by air, rail, sea, or road.

  12. Clerical

    21% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  13. Administration and management

    20% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  14. Sales and marketing

    20% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  15. Communications and media

    19% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Technical design

    19% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  17. Public safety and security

    16% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  18. Building and construction

    13% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  19. Personnel and human resources

    12% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  20. Geography

    10% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

Skills

Skills can be improved through training or experience.

  1. Troubleshooting

    46% Skill level

    Figuring out why a machine or system went wrong and working out what to do about it.

  2. Complex problem solving

    45% Skill level

    Noticing a problem and figuring out the best way to solve it.

  3. Critical thinking

    45% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Repairing

    45% Skill level

    Fixing machines or systems.

  5. Reading comprehension

    45% Skill level

    Reading work related information.

  6. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  7. Equipment selection

    43% Skill level

    Deciding on the kind of tools and equipment needed to do a job.

  8. Quality control analysis

    43% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  9. Speaking

    43% Skill level

    Talking to others.

  10. Time management

    43% Skill level

    Managing your own and other peoples' time to get work done.

  11. Active learning

    43% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  12. Monitoring

    43% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  13. Operation monitoring

    43% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  14. Social perceptiveness

    43% Skill level

    Understanding why people react the way they do.

  15. Writing

    43% Skill level

    Writing things for co-workers or customers.

  16. Equipment maintenance

    41% Skill level

    Maintaining equipment and deciding what maintenance will be needed in the future.

  17. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  18. Serving others

    41% Skill level

    Looking for ways to help people.

  19. Judgment and decision making

    37% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  20. Installation

    36% Skill level

    Installing equipment, machines, wiring, or programs.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  2. Oral expression

    54% Skill level

    Communicate by speaking.

  3. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  4. Visualization

    50% Skill level

    Imagine how something will look after it is moved around or changed.

  5. Finger dexterity

    48% Skill level

    Put together small parts with your fingers.

  6. Written comprehension

    48% Skill level

    Read and understand written information.

  7. Arm-hand steadiness

    46% Skill level

    Keep your hand or arm steady.

  8. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Control precision

    45% Skill level

    Quickly change the controls of a machine, car, truck or boat.

  10. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  11. Inductive reasoning

    45% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  12. Manual dexterity

    45% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  13. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  14. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  15. Colour discrimination

    43% Skill level

    Notice differences between colours, including shades of colour and brightness.

  16. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

  17. Written expression

    43% Skill level

    Write in a way that people can understand.

  18. Speech clarity

    41% Skill level

    Speak clearly so others can understand you.

  19. Brainstorming

    39% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  20. Speech recognition

    37% Skill level

    Identify and understand the speech of another person.

Activities

These are kinds of activities workers regularly do in this job.

  1. Keeping your knowledge up-to-date

    73% Skill level

    Keeping up-to-date with technology and new ideas.

  2. Working with electronic equipment

    70% Skill level

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing electronic devices and equipment.

  3. Making decisions and solving problems

    69% Skill level

    Using information to work out the best solution and solve problems.

  4. Working with mechanical equipment

    61% Skill level

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment.

  5. Communicating with the public

    60% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  6. Monitoring people, processes and things

    57% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  7. Researching and investigating

    57% Skill level

    Looking for, getting and understanding different kinds of information.

  8. Working with computers

    55% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  9. Checking for errors or defects

    53% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  10. Looking for changes over time

    53% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  11. Handling and moving objects

    53% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  12. Thinking creatively

    51% Skill level

    Using your own ideas for developing, designing, or creating something new.

  13. Planning and prioritising work

    50% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  14. Controlling equipment or machines

    47% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  15. Communicating within a team

    47% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  16. Working with the public

    44% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  17. Making sense of information and ideas

    41% Skill level

    Looking at, working with, and understanding data or information.

  18. Scheduling work and activities

    38% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Documenting or recording information

    38% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Driving vehicles or equipment

    27% Skill level

    Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 49-2011.00 - Computer, Automated Teller, and Office Machine Repairers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Freedom to make decisions

    91% Important

    Have freedom to make decision on your own.

  3. Electronic mail

    90% Important

    Use electronic mail.

  4. Indoors, heat controlled

    89% Important

    Work indoors with access to heating or cooling.

  5. Unstructured work

    88% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Face-to-face discussions

    87% Important

    Talk with people face-to-face.

  7. Time pressure

    85% Important

    Work to strict deadlines.

  8. Using your hands to handle, control, or feel

    85% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  9. Contact with the public

    84% Important

    Work with customers or the public.

  10. Contact with people

    82% Important

    Have contact with people by telephone, face-to-face, or any other way.

  11. Frequent decision making

    81% Important

    Frequently make decisions that impact other people.

  12. Being exact or accurate

    80% Important

    Be very exact or highly accurate.

  13. Spend time standing

    78% Important

    Spend time standing at work.

  14. Impact of decisions

    74% Important

    Make decisions that have a large impact on other people.

  15. Repeating same tasks

    73% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  16. Teamwork

    71% Important

    Work with people in a group or team.

  17. Physically close to people

    70% Important

    Work physically close to other people.

  18. Conflict situations

    64% Important

    Deal with conflict or disagreements.

  19. In an enclosed vehicle or equipment

    64% Important

    Work in a closed vehicle (e.g., car).

  20. Cramped work space

    64% Important

    Work in an awkward position or in cramped work spaces.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Independence

    57% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Working conditions

    55% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    48% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Relationships

    48% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  6. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Practical

    100% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  2. Administrative

    71% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Analytical

    67% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  4. Enterprising

    38% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  5. Helping

    29% Important

    Working with people. Helping or providing service to others.

  6. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 49-2011.00 - Computer, Automated Teller, and Office Machine Repairers.

All Electronics Trades Workers

  • $1,348 Weekly Pay
  • Decline Future Growth

Business Machine Mechanics

  • 2,600 workers Employment Size
  • Medium skill Skill level rating
  • 91% Full-Time Full-Time Share
  • 41 hours Average full-time
  • 46 years Average age
  • 3% female Gender Share

Business Machine Mechanics install, maintain and repair electronic business equipment such as multi-function devices, photocopiers, scanners, fax machines and cash registers.

Also known as: Office Equipment Technician or Office Machine Technician.

Specialisations: Photocopier Technician.

You can work as a Business Machine Mechanic without formal qualifications if you are able to demonstrate your technical competency to employers. However, a certificate III in business equipment servicing is usually required.

Tasks
  • Examines and tests machines, equipment, instruments and control systems to diagnose faults.
  • Adjusts, repairs and replaces worn or defective parts and wiring to maintain machines, equipment and instruments.
  • Reassembles, test operates and adjusts equipment.
  • Advises users of correct operating procedures to prevent malfunctions.
  • Monitors radio traffic as well as transmitting and receiving voice messages.
  • Installs electronic instruments and control systems.
  • Applies knowledge of electrical, electronic, mechanical, hydraulic and pneumatic principles in commissioning and maintaining control systems.

You can work as a Business Machine Mechanic without formal qualifications if you are able to demonstrate your technical competency to employers. However, a certificate III in business equipment servicing is usually required.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Electrotechnology VET training pathways.

Employers look for Electronics Trades Workers who are reliable, work well in a team and have a strong work ethic.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and electronics

    76% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. Customer and personal service

    56% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Mechanical

    55% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  4. Engineering and technology

    48% Skill level

    Use engineering, science and technology to design and produce goods and services.

  5. English language

    37% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Education and training

    33% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Telecommunications

    27% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  8. Mathematics

    27% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Production and processing

    23% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  10. Physics

    23% Skill level

    The physical laws of matter, motion and energy, and how they interact through space and time.

  11. Transportation

    22% Skill level

    Moving people or goods by air, rail, sea, or road.

  12. Clerical

    21% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  13. Administration and management

    20% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  14. Sales and marketing

    20% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  15. Communications and media

    19% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Technical design

    19% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  17. Public safety and security

    16% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  18. Building and construction

    13% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  19. Personnel and human resources

    12% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  20. Geography

    10% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

Skills

Skills can be improved through training or experience.

  1. Troubleshooting

    46% Skill level

    Figuring out why a machine or system went wrong and working out what to do about it.

  2. Complex problem solving

    45% Skill level

    Noticing a problem and figuring out the best way to solve it.

  3. Critical thinking

    45% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Repairing

    45% Skill level

    Fixing machines or systems.

  5. Reading comprehension

    45% Skill level

    Reading work related information.

  6. Active listening

    43% Skill level

    Listening to others, not interrupting, and asking good questions.

  7. Equipment selection

    43% Skill level

    Deciding on the kind of tools and equipment needed to do a job.

  8. Quality control analysis

    43% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  9. Speaking

    43% Skill level

    Talking to others.

  10. Time management

    43% Skill level

    Managing your own and other peoples' time to get work done.

  11. Active learning

    43% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  12. Monitoring

    43% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  13. Operation monitoring

    43% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  14. Social perceptiveness

    43% Skill level

    Understanding why people react the way they do.

  15. Writing

    43% Skill level

    Writing things for co-workers or customers.

  16. Equipment maintenance

    41% Skill level

    Maintaining equipment and deciding what maintenance will be needed in the future.

  17. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  18. Serving others

    41% Skill level

    Looking for ways to help people.

  19. Judgment and decision making

    37% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  20. Installation

    36% Skill level

    Installing equipment, machines, wiring, or programs.

Abilities

Workers use these physical and mental abilities.

  1. Near vision

    55% Skill level

    See details that are up-close (within a few feet).

  2. Oral expression

    54% Skill level

    Communicate by speaking.

  3. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  4. Visualization

    50% Skill level

    Imagine how something will look after it is moved around or changed.

  5. Finger dexterity

    48% Skill level

    Put together small parts with your fingers.

  6. Written comprehension

    48% Skill level

    Read and understand written information.

  7. Arm-hand steadiness

    46% Skill level

    Keep your hand or arm steady.

  8. Sorting or ordering

    45% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  9. Control precision

    45% Skill level

    Quickly change the controls of a machine, car, truck or boat.

  10. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  11. Inductive reasoning

    45% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  12. Manual dexterity

    45% Skill level

    Quickly move your hand to grasp, manipulate, or assemble objects.

  13. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  14. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  15. Colour discrimination

    43% Skill level

    Notice differences between colours, including shades of colour and brightness.

  16. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

  17. Written expression

    43% Skill level

    Write in a way that people can understand.

  18. Speech clarity

    41% Skill level

    Speak clearly so others can understand you.

  19. Brainstorming

    39% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  20. Speech recognition

    37% Skill level

    Identify and understand the speech of another person.

Activities

These are kinds of activities workers regularly do in this job.

  1. Keeping your knowledge up-to-date

    73% Skill level

    Keeping up-to-date with technology and new ideas.

  2. Working with electronic equipment

    70% Skill level

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing electronic devices and equipment.

  3. Making decisions and solving problems

    69% Skill level

    Using information to work out the best solution and solve problems.

  4. Working with mechanical equipment

    61% Skill level

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment.

  5. Communicating with the public

    60% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  6. Monitoring people, processes and things

    57% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  7. Researching and investigating

    57% Skill level

    Looking for, getting and understanding different kinds of information.

  8. Working with computers

    55% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  9. Checking for errors or defects

    53% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  10. Looking for changes over time

    53% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  11. Handling and moving objects

    53% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  12. Thinking creatively

    51% Skill level

    Using your own ideas for developing, designing, or creating something new.

  13. Planning and prioritising work

    50% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  14. Controlling equipment or machines

    47% Skill level

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  15. Communicating within a team

    47% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  16. Working with the public

    44% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  17. Making sense of information and ideas

    41% Skill level

    Looking at, working with, and understanding data or information.

  18. Scheduling work and activities

    38% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Documenting or recording information

    38% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  20. Driving vehicles or equipment

    27% Skill level

    Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 49-2011.00 - Computer, Automated Teller, and Office Machine Repairers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Freedom to make decisions

    91% Important

    Have freedom to make decision on your own.

  3. Electronic mail

    90% Important

    Use electronic mail.

  4. Indoors, heat controlled

    89% Important

    Work indoors with access to heating or cooling.

  5. Unstructured work

    88% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Face-to-face discussions

    87% Important

    Talk with people face-to-face.

  7. Time pressure

    85% Important

    Work to strict deadlines.

  8. Using your hands to handle, control, or feel

    85% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  9. Contact with the public

    84% Important

    Work with customers or the public.

  10. Contact with people

    82% Important

    Have contact with people by telephone, face-to-face, or any other way.

  11. Frequent decision making

    81% Important

    Frequently make decisions that impact other people.

  12. Being exact or accurate

    80% Important

    Be very exact or highly accurate.

  13. Spend time standing

    78% Important

    Spend time standing at work.

  14. Impact of decisions

    74% Important

    Make decisions that have a large impact on other people.

  15. Repeating same tasks

    73% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  16. Teamwork

    71% Important

    Work with people in a group or team.

  17. Physically close to people

    70% Important

    Work physically close to other people.

  18. Conflict situations

    64% Important

    Deal with conflict or disagreements.

  19. In an enclosed vehicle or equipment

    64% Important

    Work in a closed vehicle (e.g., car).

  20. Cramped work space

    64% Important

    Work in an awkward position or in cramped work spaces.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Independence

    57% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Working conditions

    55% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Achievement

    48% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Relationships

    48% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  6. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Practical

    100% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  2. Administrative

    71% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Analytical

    67% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  4. Enterprising

    38% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  5. Helping

    29% Important

    Working with people. Helping or providing service to others.

  6. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 49-2011.00 - Computer, Automated Teller, and Office Machine Repairers.
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