ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Find VacanciesOpens in a new window Print Print

Other Hospitality Workers

ANZSCO ID 4319

Overview

All Other Hospitality Workers

  • $1,015 Weekly Pay
  • Strong Future Growth
  • 3,800 workers Employment Size
  • Entry level Skill level rating
  • 29% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 23 years Average age
  • 45% female Gender Share

Other Hospitality Workers includes a number of jobs like Bar Usefuls or Bussers, and Doorpersons or Luggage Porters.

You can work as an Other Hospitality Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.

Tasks
  • Prepares service areas by cleaning and laying tables.
  • Removes used plates, cutlery and glassware from tables, wipes up bar areas and tables.
  • Empties rubbish containers and ashtrays.
  • Washes up spills or sweeps up broken glass.
  • Escorts guests or residents to their rooms.
  • Assists with baggage.
  • Advises guests or residents of in-house facilities and local attractions.
  • Receives and distributes mail, telegrams, packages and messages to rooms.
  • Delivers newspapers to rooms and lounges.
  • May clean patrons' shoes and arrange cleaning and laundering of clothing.
  • Runs errands as directed.
  • May clean public areas.
  • Greets customers and determines their requirements.
  • Checks in garments and other items and issues tracking ticket.
  • Answers enquiries on events and may distribute programmes and information.
  • May assist with a range of duties involved in the operation of a bar.
More about Other Hospitality Workers
You may also like

Prospects

The number of people working as Other Hospitality Workers (in their main job) fell over 5 years:
from 4,400 in 2014 to 3,800 in 2019.

Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.

  • Size: This is a small occupation.
  • Location: Other Hospitality Workers work in many regions of Australia.
  • Industries: Most work in Accommodation and Food Services; Arts and Recreation Services; and Health Care and Social Assistance.
  • Earnings: Full-time workers on an adult wage earn around $1,015 per week (lower than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Less than half work full-time (29%, less than the average of 66%), showing there are many opportunities to work part-time.
  • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 23 years (compared to the average of 40 years). Many workers are under 25 years of age (53%).
  • Gender: 45% of workers are female (compared to the average of 48%).
Employment Outlook
Show Data Table

Caution: The 2019 employment projections do not take account of any impact caused by the COVID-19 pandemic and are therefore no longer reflective of current labour market conditions. As such, they should be used, and interpreted, with extreme caution. Source: ABS Labour Force Survey, National Skills Commission trend data to May 2019 and projections to 2024.

Weekly Earnings
Show Data Table

Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.

Main Industries
Show Data Table

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).

States and Territories

NSW

35.4% All occupations: 31.6%

VIC

23.6% All occupations: 25.6%

QLD

18.2% All occupations: 20.0%

SA

6.1% All occupations: 7.0%

TAS

1.6% All occupations: 2.0%

NT

1.3% All occupations: 1.0%

ACT

1.5% All occupations: 1.9%
Show Data Table

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.

Age Profile
Show Data Table

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.

Education Level
Show Data Table

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.

Pathways

You can work as an Other Hospitality Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Useful links and resources

Skills & Knowledge

We're working on this content

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

Skills

Skills can be improved through training or experience.

Abilities

Workers use these physical and mental abilities.

Activities

These are kinds of activities workers regularly do in this job.

Work Environment

We're working on this content.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

All Other Hospitality Workers

  • $1,015 Weekly Pay
  • Strong Future Growth
  • 3,800 workers Employment Size
  • Entry level Skill level rating
  • 29% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 23 years Average age
  • 45% female Gender Share

Other Hospitality Workers includes a number of jobs like Bar Usefuls or Bussers, and Doorpersons or Luggage Porters.

You can work as an Other Hospitality Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.

Tasks
  • Prepares service areas by cleaning and laying tables.
  • Removes used plates, cutlery and glassware from tables, wipes up bar areas and tables.
  • Empties rubbish containers and ashtrays.
  • Washes up spills or sweeps up broken glass.
  • Escorts guests or residents to their rooms.
  • Assists with baggage.
  • Advises guests or residents of in-house facilities and local attractions.
  • Receives and distributes mail, telegrams, packages and messages to rooms.
  • Delivers newspapers to rooms and lounges.
  • May clean patrons' shoes and arrange cleaning and laundering of clothing.
  • Runs errands as directed.
  • May clean public areas.
  • Greets customers and determines their requirements.
  • Checks in garments and other items and issues tracking ticket.
  • Answers enquiries on events and may distribute programmes and information.
  • May assist with a range of duties involved in the operation of a bar.
More about Other Hospitality Workers
You may also like

The number of people working as Other Hospitality Workers (in their main job) fell over 5 years:
from 4,400 in 2014 to 3,800 in 2019.

Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.

  • Size: This is a small occupation.
  • Location: Other Hospitality Workers work in many regions of Australia.
  • Industries: Most work in Accommodation and Food Services; Arts and Recreation Services; and Health Care and Social Assistance.
  • Earnings: Full-time workers on an adult wage earn around $1,015 per week (lower than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
  • Full-time: Less than half work full-time (29%, less than the average of 66%), showing there are many opportunities to work part-time.
  • Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
  • Age: The average age is 23 years (compared to the average of 40 years). Many workers are under 25 years of age (53%).
  • Gender: 45% of workers are female (compared to the average of 48%).
Employment Outlook
Show Data Table

Caution: The 2019 employment projections do not take account of any impact caused by the COVID-19 pandemic and are therefore no longer reflective of current labour market conditions. As such, they should be used, and interpreted, with extreme caution. Source: ABS Labour Force Survey, National Skills Commission trend data to May 2019 and projections to 2024.

Weekly Earnings
Show Data Table

Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.

Main Industries
Show Data Table

Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).

States and Territories

NSW

35.4% All occupations: 31.6%

VIC

23.6% All occupations: 25.6%

QLD

18.2% All occupations: 20.0%

SA

6.1% All occupations: 7.0%

TAS

1.6% All occupations: 2.0%

NT

1.3% All occupations: 1.0%

ACT

1.5% All occupations: 1.9%
Show Data Table

Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.

Age Profile
Show Data Table

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.

Education Level
Show Data Table

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.

You can work as an Other Hospitality Worker without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) qualifications in areas such as hospitality.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Useful links and resources

We're working on this content

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

Skills

Skills can be improved through training or experience.

Abilities

Workers use these physical and mental abilities.

Activities

These are kinds of activities workers regularly do in this job.

We're working on this content.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

go to top