Other ICT Support Technicians

Reading work related information.

Listening to others, not interrupting, and asking good questions.

Thinking about the pros and cons of different ways to solve a problem.

Talking to others.

Teaching people how to do something.

Keeping track of how well work is progressing so you can make changes or improvements.

Writing things for co-workers or customers.

Being able to use what you have learnt to solve problems now and again in the future.

Being adaptable and coordinating work with other people.

Looking for ways to help people.

Noticing a problem and figuring out the best way to solve it.

Figuring out the pros and cons of different options and choosing the best one.

Managing your own and other peoples' time to get work done.

Understanding why people react the way they do.

Figuring out the best way to teach or learn something new.

Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Figuring out why a machine or system went wrong and working out what to do about it.

Motivating, developing, and directing people as they work, and choosing the best people for the job.

Bringing people together and trying to sort out their differences.

Watching gauges, dials, or other indicators to make sure a machine is working properly.

Listen to and understand what people say.

Communicate by speaking.

Read and understand written information.

Use lots of detailed information to come up with answers or make general rules.

See details that are up-close (within a few feet).

Write in a way that people can understand.

Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

Use general rules to find answers or solve problems logically.

Speak clearly so others can understand you.

Come up with different ways of grouping things.

Identify and understand the speech of another person.

Pay attention to something without being distracted.

See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Come up with a number of ideas about a topic, even if the ideas aren't very good.

Put together small parts with your fingers.

Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

Keep your hand or arm steady.

Quickly move your hand to grasp, manipulate, or assemble objects.

Do two or more things at the same time.

Keeping up-to-date with technology and new ideas.

Using computers to program, write software, set up functions, enter data, or process information.

Giving information to co-workers by telephone, in writing, or in person.

Deciding on goals and putting together a detailed plan to get the work done.

Building good working relationships and keeping them over time.

Looking for, getting and understanding different kinds of information.

Comparing objects, actions, or events. Looking for differences between them or changes over time.

Using your own ideas for developing, designing, or creating something new.

Using information to work out the best solution and solve problems.

Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

Providing guidance and expert advice to management or other groups.

Checking objects, actions, or events, and keeping an eye out for problems.

Servicing, repairing, calibrating, regulating, fine-tuning, or testing electronic devices and equipment.

Looking at, working with, and understanding data or information.

Deciding whether events or processes comply with laws, regulations, or standards.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Understanding the needs of others, developing training programs, and teaching or instructing.

Helping people to understand and use information.

Inspecting equipment, structures, or materials for errors, problems or defects.

Deciding on goals and figuring out what you need to do to achieve them.

Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

Ideas and thinking. Searching for facts and figuring out problems in your head.

Working with people. Helping or providing service to others.

Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

Working with forms, designs and patterns. Often need self-expression and can be done without following rules.