Overview
All ICT Support Technicians
-
$1,498 Weekly Pay
-
Very strong Future Growth
Other ICT Support Technicians
-
930 workers Employment Size
-
High skill Skill level rating
-
77% Full-Time Full-Time Share
-
42 hours Average full-time
-
39 years Average age
-
29% female Gender Share
Other ICT Support Technicians includes jobs like Applications Packager, Computer Systems Technician, and Telecommunications Computer Systems Technician.
You need extensive experience, or a formal qualification in information, digital media and technology to work as an Other ICT Support Technician. Vocational Education and Training (VET) and university are both common study pathways.
Tasks
- Determines software and hardware requirements to provide solutions to problems.
- Responds to queries on software and hardware problems.
- Installs and downloads appropriate software.
- Adapts existing programs to meet users' requirements.
- Ensures efficient use of applications and equipment.
- Implements computer networks, designs and maintains websites.
- Repairs and replaces peripheral equipment such as terminals, printer and modems.
- May work in a call centre.
Prospects
The number of Other ICT Support Technicians grew very strongly over 5 years:
from 780 in 2011 to 930 in 2016.
Caution: These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with caution.
- Size: This is a very small occupation.
- Location: Other ICT Support Technicians work in many regions of Australia.
- Industries: Most work in Professional, Scientific and Technical Services; Public Administration and Safety; and Education and Training.
- Full-time: Many work full-time (77%, higher than the average of 66%).
- Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 39 years (compared to the average of 40 years).
- Gender: 29% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You need extensive experience, or a formal qualification in information, digital media and technology to work as an Other ICT Support Technician. Vocational Education and Training (VET) and university are both common study pathways.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Information and Communications Technology VET training pathways.
Skills & Knowledge
Employers look for ICT Support Technicians who are reliable, work well in a team and have a strong work ethic.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Technical design
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Skills
Skills can be improved through training or experience.
-
Reading comprehension
Reading work related information.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Speaking
Talking to others.
-
Instructing
Teaching people how to do something.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Writing
Writing things for co-workers or customers.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Serving others
Looking for ways to help people.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Time management
Managing your own and other peoples' time to get work done.
-
Social perceptiveness
Understanding why people react the way they do.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Troubleshooting
Figuring out why a machine or system went wrong and working out what to do about it.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Abilities
Workers use these physical and mental abilities.
-
Oral comprehension
Listen to and understand what people say.
-
Oral expression
Communicate by speaking.
-
Written comprehension
Read and understand written information.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Near vision
See details that are up-close (within a few feet).
-
Written expression
Write in a way that people can understand.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Speech clarity
Speak clearly so others can understand you.
-
Categorising
Come up with different ways of grouping things.
-
Speech recognition
Identify and understand the speech of another person.
-
Selective attention
Pay attention to something without being distracted.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Finger dexterity
Put together small parts with your fingers.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Arm-hand steadiness
Keep your hand or arm steady.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
-
Multitasking
Do two or more things at the same time.
Activities
These are kinds of activities workers regularly do in this job.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Giving expert advice
Providing guidance and expert advice to management or other groups.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Working with electronic equipment
Servicing, repairing, calibrating, regulating, fine-tuning, or testing electronic devices and equipment.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Explaining things to people
Helping people to understand and use information.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1151.00 - Computer User Support Specialists.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Electronic mail
Use electronic mail.
-
Telephone
Talk on the telephone.
-
Face-to-face discussions
Talk with people face-to-face.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Being exact or accurate
Be very exact or highly accurate.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Teamwork
Work with people in a group or team.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Time pressure
Work to strict deadlines.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Letters and memos
Write letters and memos.
-
Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
-
Spend time sitting
Spend time sitting at work.
-
Conflict situations
Deal with conflict or disagreements.
-
Physically close to people
Work physically close to other people.
-
Contact with the public
Work with customers or the public.
-
Lead or coordinate a team
Lead others to do work activities.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Helping
Working with people. Helping or providing service to others.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1151.00 - Computer User Support Specialists.
All ICT Support Technicians
-
$1,498 Weekly Pay
-
Very strong Future Growth
Other ICT Support Technicians
-
930 workers Employment Size
-
High skill Skill level rating
-
77% Full-Time Full-Time Share
-
42 hours Average full-time
-
39 years Average age
-
29% female Gender Share
Other ICT Support Technicians includes jobs like Applications Packager, Computer Systems Technician, and Telecommunications Computer Systems Technician.
You need extensive experience, or a formal qualification in information, digital media and technology to work as an Other ICT Support Technician. Vocational Education and Training (VET) and university are both common study pathways.
Tasks
- Determines software and hardware requirements to provide solutions to problems.
- Responds to queries on software and hardware problems.
- Installs and downloads appropriate software.
- Adapts existing programs to meet users' requirements.
- Ensures efficient use of applications and equipment.
- Implements computer networks, designs and maintains websites.
- Repairs and replaces peripheral equipment such as terminals, printer and modems.
- May work in a call centre.
The number of Other ICT Support Technicians grew very strongly over 5 years:
from 780 in 2011 to 930 in 2016.
Caution: These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with caution.
- Size: This is a very small occupation.
- Location: Other ICT Support Technicians work in many regions of Australia.
- Industries: Most work in Professional, Scientific and Technical Services; Public Administration and Safety; and Education and Training.
- Full-time: Many work full-time (77%, higher than the average of 66%).
- Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 39 years (compared to the average of 40 years).
- Gender: 29% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You need extensive experience, or a formal qualification in information, digital media and technology to work as an Other ICT Support Technician. Vocational Education and Training (VET) and university are both common study pathways.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Information and Communications Technology VET training pathways.
Employers look for ICT Support Technicians who are reliable, work well in a team and have a strong work ethic.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Technical design
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Skills
Skills can be improved through training or experience.
-
Reading comprehension
Reading work related information.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Speaking
Talking to others.
-
Instructing
Teaching people how to do something.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Writing
Writing things for co-workers or customers.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Serving others
Looking for ways to help people.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Time management
Managing your own and other peoples' time to get work done.
-
Social perceptiveness
Understanding why people react the way they do.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Troubleshooting
Figuring out why a machine or system went wrong and working out what to do about it.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Abilities
Workers use these physical and mental abilities.
-
Oral comprehension
Listen to and understand what people say.
-
Oral expression
Communicate by speaking.
-
Written comprehension
Read and understand written information.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Near vision
See details that are up-close (within a few feet).
-
Written expression
Write in a way that people can understand.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Speech clarity
Speak clearly so others can understand you.
-
Categorising
Come up with different ways of grouping things.
-
Speech recognition
Identify and understand the speech of another person.
-
Selective attention
Pay attention to something without being distracted.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Finger dexterity
Put together small parts with your fingers.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Arm-hand steadiness
Keep your hand or arm steady.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
-
Multitasking
Do two or more things at the same time.
Activities
These are kinds of activities workers regularly do in this job.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Giving expert advice
Providing guidance and expert advice to management or other groups.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Working with electronic equipment
Servicing, repairing, calibrating, regulating, fine-tuning, or testing electronic devices and equipment.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Explaining things to people
Helping people to understand and use information.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1151.00 - Computer User Support Specialists.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Electronic mail
Use electronic mail.
-
Telephone
Talk on the telephone.
-
Face-to-face discussions
Talk with people face-to-face.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Being exact or accurate
Be very exact or highly accurate.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Teamwork
Work with people in a group or team.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Time pressure
Work to strict deadlines.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Letters and memos
Write letters and memos.
-
Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
-
Spend time sitting
Spend time sitting at work.
-
Conflict situations
Deal with conflict or disagreements.
-
Physically close to people
Work physically close to other people.
-
Contact with the public
Work with customers or the public.
-
Lead or coordinate a team
Lead others to do work activities.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Helping
Working with people. Helping or providing service to others.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1151.00 - Computer User Support Specialists.