ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Other Travel Attendants

ANZSCO ID 451799

Overview

All Travel Attendants

  • $1,340 Weekly Pay
  • Strong Future Growth

Other Travel Attendants

  • 620 workers Employment Size
  • Lower skill Skill level rating
  • 73% Full-Time Full-Time Share
  • 49 hours Average full-time
  • 37 years Average age
  • 63% female Gender Share

Other Travel Attendants includes jobs like Marine Steward.

This group includes jobs that might have different study pathways.

Tasks
  • Checks passengers' tickets and directs them to seats and cabins.
  • Receives and stows food, equipment and cabin baggage.
  • Makes public announcements.
  • Conducts safety checks and demonstrations of safety equipment and procedures.
  • Assists passengers in emergency drills.
  • Carries out emergency procedures, assists and directs passengers in emergencies.
  • Distributes reading material, pillows, blankets and other amenities for the comfort of passengers.
  • Operates galleys, prepares and heats food for passengers and serves refreshments and meals.
  • Co-ordinates the sale of goods to passengers.
  • Manages the completion of any customs and immigration documentation which may be required.
  • Tidies ship and railway cabins.

Prospects

Pathways

This group includes jobs that might have different study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Skills & Knowledge

Employers look for Travel Attendants who provide good customer service, are reliable and well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Transportation

    54% Skill level

    Moving people or goods by air, rail, sea, or road.

  2. English language

    52% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Customer and personal service

    50% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. Public safety and security

    38% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  5. Psychology

    38% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  6. Foreign language

    29% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  7. Clerical

    25% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  8. Administration and management

    25% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  9. Geography

    24% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  10. Computers and electronics

    22% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  11. Mathematics

    22% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  12. Communications and media

    20% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Law and government

    20% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  14. Education and training

    19% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  15. Production and processing

    18% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  16. Sociology and anthropology

    17% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  17. Therapy and counselling

    17% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  18. Telecommunications

    16% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Personnel and human resources

    16% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  20. Medicine and dentistry

    15% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

Skills

Skills can be improved through training or experience.

  1. Serving others

    54% Skill level

    Looking for ways to help people.

  2. Active listening

    46% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Monitoring

    46% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  4. Critical thinking

    46% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Social perceptiveness

    45% Skill level

    Understanding why people react the way they do.

  6. Coordination with others

    43% Skill level

    Being adaptable and coordinating work with other people.

  7. Speaking

    41% Skill level

    Talking to others.

  8. Reading comprehension

    41% Skill level

    Reading work related information.

  9. Persuasion

    39% Skill level

    Talking people into changing their minds or their behaviour.

  10. Active learning

    36% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  11. Complex problem solving

    34% Skill level

    Noticing a problem and figuring out the best way to solve it.

  12. Operation monitoring

    34% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  13. Time management

    34% Skill level

    Managing your own and other peoples' time to get work done.

  14. Writing

    34% Skill level

    Writing things for co-workers or customers.

  15. Instructing

    32% Skill level

    Teaching people how to do something.

  16. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  17. Negotiation

    30% Skill level

    Bringing people together and trying to sort out their differences.

  18. Quality control analysis

    29% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  19. Management of personnel resources

    29% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Operation and control

    25% Skill level

    Controlling equipment or systems.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    57% Skill level

    Communicate by speaking.

  2. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  3. Speech clarity

    50% Skill level

    Speak clearly so others can understand you.

  4. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  5. Problem spotting

    46% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  6. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  7. Written comprehension

    43% Skill level

    Read and understand written information.

  8. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  9. Categorising

    41% Skill level

    Come up with different ways of grouping things.

  10. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Multitasking

    39% Skill level

    Do two or more things at the same time.

  12. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  13. Trunk strength

    39% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  14. Far vision

    37% Skill level

    See details that are far away.

  15. Sorting or ordering

    37% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  16. Flexibility of closure

    36% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Auditory attention

    34% Skill level

    Pay attention to a certain sound when there are other distracting sounds.

  18. Written expression

    34% Skill level

    Write in a way that people can understand.

  19. Hearing sensitivity

    32% Skill level

    Tell the difference between sounds.

  20. Colour discrimination

    27% Skill level

    Notice differences between colours, including shades of colour and brightness.

Activities

These are kinds of activities workers regularly do in this job.

  1. Helping and caring for others

    55% Skill level

    Providing personal assistance, medical attention, or emotional support.

  2. Building good relationships

    53% Skill level

    Building good working relationships and keeping them over time.

  3. Negotiating and resolving conflicts

    46% Skill level

    Handling complaints and disagreements, and negotiating with people.

  4. Researching and investigating

    46% Skill level

    Looking for, getting and understanding different kinds of information.

  5. Planning and prioritising work

    44% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  6. Looking for changes over time

    43% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  7. Working with the public

    37% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  8. Making decisions and solving problems

    36% Skill level

    Using information to work out the best solution and solve problems.

  9. Communicating within a team

    34% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  10. Keeping your knowledge up-to-date

    33% Skill level

    Keeping up-to-date with technology and new ideas.

  11. Monitoring people, processes and things

    32% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  12. Collecting and organising information

    31% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  13. Checking for errors or defects

    29% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  14. Doing physically active work

    29% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  15. Handling and moving objects

    28% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  16. Guiding and directing staff

    28% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  17. Coaching and developing others

    27% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  18. Leading and encouraging a team

    26% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  19. Training and teaching others

    23% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  20. Driving vehicles or equipment

    22% Skill level

    Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6061.00 - Transportation Attendants, Except Flight Attendants.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Physically close to people

    94% Important

    Work physically close to other people.

  2. Contact with people

    83% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Angry or unpleasant people

    81% Important

    Deal with unpleasant, angry, or rude people.

  4. Very hot or cold temperatures

    77% Important

    Work in very hot or cold temperatures.

  5. Spend time sitting

    76% Important

    Spend time sitting at work.

  6. Frequent decision making

    74% Important

    Frequently make decisions that impact other people.

  7. Face-to-face discussions

    73% Important

    Talk with people face-to-face.

  8. Exposure to contaminants

    72% Important

    Be exposed to pollutants, gases, dust or odours.

  9. In an enclosed vehicle or equipment

    69% Important

    Work in a closed vehicle (e.g., car).

  10. Being exact or accurate

    68% Important

    Be very exact or highly accurate.

  11. Teamwork

    68% Important

    Work with people in a group or team.

  12. Health and safety of others

    65% Important

    Take responsibility for the health and safety of others.

  13. Contact with the public

    65% Important

    Work with customers or the public.

  14. Loud or uncomfortable sounds

    64% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  15. Outdoors, exposed to weather

    63% Important

    Work outdoors, exposed to the weather.

  16. Using your hands to handle, control, or feel

    61% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  17. Time pressure

    58% Important

    Work to strict deadlines.

  18. Impact of decisions

    57% Important

    Make decisions that have a large impact on other people.

  19. Freedom to make decisions

    57% Important

    Have freedom to make decision on your own.

  20. Making repetitive motions

    54% Important

    Spend time making repetitive motions.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Achievement

    38% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Working conditions

    33% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    67% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Helping

    67% Important

    Working with people. Helping or providing service to others.

  3. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Administrative

    62% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6061.00 - Transportation Attendants, Except Flight Attendants.

All Travel Attendants

  • $1,340 Weekly Pay
  • Strong Future Growth

Other Travel Attendants

  • 620 workers Employment Size
  • Lower skill Skill level rating
  • 73% Full-Time Full-Time Share
  • 49 hours Average full-time
  • 37 years Average age
  • 63% female Gender Share

Other Travel Attendants includes jobs like Marine Steward.

This group includes jobs that might have different study pathways.

Tasks
  • Checks passengers' tickets and directs them to seats and cabins.
  • Receives and stows food, equipment and cabin baggage.
  • Makes public announcements.
  • Conducts safety checks and demonstrations of safety equipment and procedures.
  • Assists passengers in emergency drills.
  • Carries out emergency procedures, assists and directs passengers in emergencies.
  • Distributes reading material, pillows, blankets and other amenities for the comfort of passengers.
  • Operates galleys, prepares and heats food for passengers and serves refreshments and meals.
  • Co-ordinates the sale of goods to passengers.
  • Manages the completion of any customs and immigration documentation which may be required.
  • Tidies ship and railway cabins.

This group includes jobs that might have different study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Employers look for Travel Attendants who provide good customer service, are reliable and well presented.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Transportation

    54% Skill level

    Moving people or goods by air, rail, sea, or road.

  2. English language

    52% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  3. Customer and personal service

    50% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  4. Public safety and security

    38% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  5. Psychology

    38% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  6. Foreign language

    29% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  7. Clerical

    25% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  8. Administration and management

    25% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  9. Geography

    24% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  10. Computers and electronics

    22% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  11. Mathematics

    22% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  12. Communications and media

    20% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Law and government

    20% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  14. Education and training

    19% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  15. Production and processing

    18% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  16. Sociology and anthropology

    17% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  17. Therapy and counselling

    17% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  18. Telecommunications

    16% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  19. Personnel and human resources

    16% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  20. Medicine and dentistry

    15% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

Skills

Skills can be improved through training or experience.

  1. Serving others

    54% Skill level

    Looking for ways to help people.

  2. Active listening

    46% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Monitoring

    46% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  4. Critical thinking

    46% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Social perceptiveness

    45% Skill level

    Understanding why people react the way they do.

  6. Coordination with others

    43% Skill level

    Being adaptable and coordinating work with other people.

  7. Speaking

    41% Skill level

    Talking to others.

  8. Reading comprehension

    41% Skill level

    Reading work related information.

  9. Persuasion

    39% Skill level

    Talking people into changing their minds or their behaviour.

  10. Active learning

    36% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  11. Complex problem solving

    34% Skill level

    Noticing a problem and figuring out the best way to solve it.

  12. Operation monitoring

    34% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  13. Time management

    34% Skill level

    Managing your own and other peoples' time to get work done.

  14. Writing

    34% Skill level

    Writing things for co-workers or customers.

  15. Instructing

    32% Skill level

    Teaching people how to do something.

  16. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  17. Negotiation

    30% Skill level

    Bringing people together and trying to sort out their differences.

  18. Quality control analysis

    29% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  19. Management of personnel resources

    29% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  20. Operation and control

    25% Skill level

    Controlling equipment or systems.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    57% Skill level

    Communicate by speaking.

  2. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  3. Speech clarity

    50% Skill level

    Speak clearly so others can understand you.

  4. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  5. Problem spotting

    46% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  6. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  7. Written comprehension

    43% Skill level

    Read and understand written information.

  8. Deductive reasoning

    41% Skill level

    Use general rules to find answers or solve problems logically.

  9. Categorising

    41% Skill level

    Come up with different ways of grouping things.

  10. Inductive reasoning

    41% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  11. Multitasking

    39% Skill level

    Do two or more things at the same time.

  12. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

  13. Trunk strength

    39% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  14. Far vision

    37% Skill level

    See details that are far away.

  15. Sorting or ordering

    37% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  16. Flexibility of closure

    36% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Auditory attention

    34% Skill level

    Pay attention to a certain sound when there are other distracting sounds.

  18. Written expression

    34% Skill level

    Write in a way that people can understand.

  19. Hearing sensitivity

    32% Skill level

    Tell the difference between sounds.

  20. Colour discrimination

    27% Skill level

    Notice differences between colours, including shades of colour and brightness.

Activities

These are kinds of activities workers regularly do in this job.

  1. Helping and caring for others

    55% Skill level

    Providing personal assistance, medical attention, or emotional support.

  2. Building good relationships

    53% Skill level

    Building good working relationships and keeping them over time.

  3. Negotiating and resolving conflicts

    46% Skill level

    Handling complaints and disagreements, and negotiating with people.

  4. Researching and investigating

    46% Skill level

    Looking for, getting and understanding different kinds of information.

  5. Planning and prioritising work

    44% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  6. Looking for changes over time

    43% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  7. Working with the public

    37% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  8. Making decisions and solving problems

    36% Skill level

    Using information to work out the best solution and solve problems.

  9. Communicating within a team

    34% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  10. Keeping your knowledge up-to-date

    33% Skill level

    Keeping up-to-date with technology and new ideas.

  11. Monitoring people, processes and things

    32% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  12. Collecting and organising information

    31% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  13. Checking for errors or defects

    29% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  14. Doing physically active work

    29% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  15. Handling and moving objects

    28% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  16. Guiding and directing staff

    28% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  17. Coaching and developing others

    27% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  18. Leading and encouraging a team

    26% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  19. Training and teaching others

    23% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  20. Driving vehicles or equipment

    22% Skill level

    Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6061.00 - Transportation Attendants, Except Flight Attendants.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Physically close to people

    94% Important

    Work physically close to other people.

  2. Contact with people

    83% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Angry or unpleasant people

    81% Important

    Deal with unpleasant, angry, or rude people.

  4. Very hot or cold temperatures

    77% Important

    Work in very hot or cold temperatures.

  5. Spend time sitting

    76% Important

    Spend time sitting at work.

  6. Frequent decision making

    74% Important

    Frequently make decisions that impact other people.

  7. Face-to-face discussions

    73% Important

    Talk with people face-to-face.

  8. Exposure to contaminants

    72% Important

    Be exposed to pollutants, gases, dust or odours.

  9. In an enclosed vehicle or equipment

    69% Important

    Work in a closed vehicle (e.g., car).

  10. Being exact or accurate

    68% Important

    Be very exact or highly accurate.

  11. Teamwork

    68% Important

    Work with people in a group or team.

  12. Health and safety of others

    65% Important

    Take responsibility for the health and safety of others.

  13. Contact with the public

    65% Important

    Work with customers or the public.

  14. Loud or uncomfortable sounds

    64% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  15. Outdoors, exposed to weather

    63% Important

    Work outdoors, exposed to the weather.

  16. Using your hands to handle, control, or feel

    61% Important

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  17. Time pressure

    58% Important

    Work to strict deadlines.

  18. Impact of decisions

    57% Important

    Make decisions that have a large impact on other people.

  19. Freedom to make decisions

    57% Important

    Have freedom to make decision on your own.

  20. Making repetitive motions

    54% Important

    Spend time making repetitive motions.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Achievement

    38% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Working conditions

    33% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    67% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Helping

    67% Important

    Working with people. Helping or providing service to others.

  3. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Administrative

    62% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6061.00 - Transportation Attendants, Except Flight Attendants.
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