ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Human Resource Managers

ANZSCO ID 1323

Overview

All Human Resource Managers

  • $2,464 Weekly Pay
  • Very strong Future Growth
  • 57,100 workers Employment Size
  • Very high skill Skill level rating
  • 87% Full-Time Full-Time Share
  • 46 hours Average full-time
  • 44 years Average age
  • 57% female Gender Share

Human Resource Managers plan, organise, direct, control and coordinate the human resource and workplace relations activities within organisations.

Specialisations: Occupational Health and Safety Manager, Training and Development Manager, Workplace Relations Manager.

You usually need a formal qualification in human resources, business management or occupational health and safety to work as a Human Resource Manager. University and Vocational Education and Training (VET) are both common study pathways.

Tasks
  • determining, implementing, monitoring, reviewing and evaluating human resource management strategies, policies and plans to meet business needs
  • advising and assisting other Managers in applying sound recruitment and selection practices, and appropriate induction, training and development programs
  • developing and implementing performance management systems to plan, appraise and improve individual and team performance
  • representing the organisation in negotiations with unions and employees to determine remuneration and other conditions of employment
  • developing and implementing occupational health and safety programs and equal employment opportunity programs, and ensuring compliance with related statutory requirements
  • overseeing the application of redundancy and other employee retrenchment policies
  • monitoring employment costs and productivity levels
  • may train and advise other Managers in personnel and workplace relations matters

Prospects

Pathways

You usually need a formal qualification in human resources, business management or occupational health and safety to work as a Human Resource Manager. University and Vocational Education and Training (VET) are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Public Sector VET training pathways and Business Services VET training pathways.

Skills & Knowledge

Employers look for Human Resource Managers who have strong leadership and planning, can communicate well in a team and are organised.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Personnel and human resources

    79% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  2. Education and training

    71% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  3. Administration and management

    69% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Customer and personal service

    69% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Clerical

    68% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. English language

    64% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  7. Psychology

    62% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  8. Mathematics

    60% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Law and government

    58% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  10. Therapy and counselling

    55% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  11. Sociology and anthropology

    50% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  12. Computers and electronics

    47% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  13. Philosophy and theology

    44% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  14. Public safety and security

    41% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  15. Economics and accounting

    39% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Communications and media

    38% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  17. Sales and marketing

    38% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  18. Foreign language

    23% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  19. Production and processing

    19% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  20. Telecommunications

    12% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Management of personnel resources

    66% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  2. Active listening

    63% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Monitoring

    63% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  4. Critical thinking

    61% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Reading comprehension

    61% Skill level

    Reading work related information.

  6. Systems evaluation

    61% Skill level

    Measuring how well a system is working and how to improve it.

  7. Coordination with others

    59% Skill level

    Being adaptable and coordinating work with other people.

  8. Judgment and decision making

    59% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  9. Social perceptiveness

    59% Skill level

    Understanding why people react the way they do.

  10. Active learning

    59% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  11. Persuasion

    59% Skill level

    Talking people into changing their minds or their behaviour.

  12. Time management

    59% Skill level

    Managing your own and other peoples' time to get work done.

  13. Writing

    59% Skill level

    Writing things for co-workers or customers.

  14. Negotiation

    57% Skill level

    Bringing people together and trying to sort out their differences.

  15. Speaking

    57% Skill level

    Talking to others.

  16. Instructing

    57% Skill level

    Teaching people how to do something.

  17. Learning strategies

    57% Skill level

    Figuring out the best way to teach or learn something new.

  18. Systems analysis

    55% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Complex problem solving

    54% Skill level

    Noticing a problem and figuring out the best way to solve it.

  20. Serving others

    54% Skill level

    Looking for ways to help people.

Abilities

Workers use these physical and mental abilities.

  1. Speech recognition

    66% Skill level

    Identify and understand the speech of another person.

  2. Oral comprehension

    63% Skill level

    Listen to and understand what people say.

  3. Oral expression

    63% Skill level

    Communicate by speaking.

  4. Written comprehension

    63% Skill level

    Read and understand written information.

  5. Deductive reasoning

    61% Skill level

    Use general rules to find answers or solve problems logically.

  6. Written expression

    59% Skill level

    Write in a way that people can understand.

  7. Problem spotting

    59% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Brainstorming

    57% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  9. Near vision

    57% Skill level

    See details that are up-close (within a few feet).

  10. Speech clarity

    55% Skill level

    Speak clearly so others can understand you.

  11. Originality

    55% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  12. Categorising

    54% Skill level

    Come up with different ways of grouping things.

  13. Inductive reasoning

    52% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  14. Mathematics

    52% Skill level

    Choose the right maths method or formula to solve a problem.

  15. Working with numbers

    52% Skill level

    Add, subtract, multiply, or divide.

  16. Sorting or ordering

    50% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  17. Far vision

    46% Skill level

    See details that are far away.

  18. Flexibility of closure

    43% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Memorization

    43% Skill level

    Remember things like words, numbers, pictures, and procedures.

  20. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

Activities

These are kinds of activities workers regularly do in this job.

  1. Negotiating and resolving conflicts

    89% Skill level

    Handling complaints and disagreements, and negotiating with people.

  2. Building good relationships

    84% Skill level

    Building good working relationships and keeping them over time.

  3. Communicating within a team

    80% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Giving expert advice

    76% Skill level

    Providing guidance and expert advice to management or other groups.

  5. Making decisions and solving problems

    75% Skill level

    Using information to work out the best solution and solve problems.

  6. Planning and prioritising work

    73% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  7. Hiring and organising staff

    72% Skill level

    Recruiting, interviewing, selecting, hiring, and promoting employees.

  8. Checking compliance with standards

    71% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  9. Keeping your knowledge up-to-date

    71% Skill level

    Keeping up-to-date with technology and new ideas.

  10. Coaching and developing others

    69% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  11. Researching and investigating

    69% Skill level

    Looking for, getting and understanding different kinds of information.

  12. Communicating with the public

    69% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  13. Assessing and evaluating things

    68% Skill level

    Working out the value, importance, or quality of things, services or people.

  14. Coordinating the work of a team

    67% Skill level

    Getting members of a group to work together to finish a task.

  15. Leading and encouraging a team

    65% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  16. Collecting and organising information

    65% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  17. Looking for changes over time

    64% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  18. Coming up with systems and processes

    60% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  19. Explaining things to people

    56% Skill level

    Helping people to understand and use information.

  20. Working with computers

    48% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3121.00 - Human Resources Managers.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    99% Important

    Talk on the telephone.

  3. Face-to-face discussions

    96% Important

    Talk with people face-to-face.

  4. Freedom to make decisions

    93% Important

    Have freedom to make decision on your own.

  5. Indoors, heat controlled

    93% Important

    Work indoors with access to heating or cooling.

  6. Unstructured work

    93% Important

    Have freedom to decide on tasks, priorities, and goals.

  7. Contact with people

    92% Important

    Have contact with people by telephone, face-to-face, or any other way.

  8. Letters and memos

    87% Important

    Write letters and memos.

  9. Spend time sitting

    85% Important

    Spend time sitting at work.

  10. Teamwork

    85% Important

    Work with people in a group or team.

  11. Impact of decisions

    83% Important

    Make decisions that have a large impact on other people.

  12. Being exact or accurate

    79% Important

    Be very exact or highly accurate.

  13. Conflict situations

    79% Important

    Deal with conflict or disagreements.

  14. Frequent decision making

    78% Important

    Frequently make decisions that impact other people.

  15. Lead or coordinate a team

    74% Important

    Lead others to do work activities.

  16. Time pressure

    71% Important

    Work to strict deadlines.

  17. Health and safety of others

    68% Important

    Take responsibility for the health and safety of others.

  18. Angry or unpleasant people

    66% Important

    Deal with unpleasant, angry, or rude people.

  19. Responsible for outcomes

    65% Important

    Take responsibility for the results of other people's work.

  20. Competition

    64% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Recognition

    81% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  3. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Working conditions

    76% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Independence

    71% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Helping

    81% Important

    Working with people. Helping or providing service to others.

  3. Administrative

    71% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Analytical

    33% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Creative

    33% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3121.00 - Human Resources Managers.

All Human Resource Managers

  • $2,464 Weekly Pay
  • Very strong Future Growth
  • 57,100 workers Employment Size
  • Very high skill Skill level rating
  • 87% Full-Time Full-Time Share
  • 46 hours Average full-time
  • 44 years Average age
  • 57% female Gender Share

Human Resource Managers plan, organise, direct, control and coordinate the human resource and workplace relations activities within organisations.

Specialisations: Occupational Health and Safety Manager, Training and Development Manager, Workplace Relations Manager.

You usually need a formal qualification in human resources, business management or occupational health and safety to work as a Human Resource Manager. University and Vocational Education and Training (VET) are both common study pathways.

Tasks
  • determining, implementing, monitoring, reviewing and evaluating human resource management strategies, policies and plans to meet business needs
  • advising and assisting other Managers in applying sound recruitment and selection practices, and appropriate induction, training and development programs
  • developing and implementing performance management systems to plan, appraise and improve individual and team performance
  • representing the organisation in negotiations with unions and employees to determine remuneration and other conditions of employment
  • developing and implementing occupational health and safety programs and equal employment opportunity programs, and ensuring compliance with related statutory requirements
  • overseeing the application of redundancy and other employee retrenchment policies
  • monitoring employment costs and productivity levels
  • may train and advise other Managers in personnel and workplace relations matters

You usually need a formal qualification in human resources, business management or occupational health and safety to work as a Human Resource Manager. University and Vocational Education and Training (VET) are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Public Sector VET training pathways and Business Services VET training pathways.

Employers look for Human Resource Managers who have strong leadership and planning, can communicate well in a team and are organised.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Personnel and human resources

    79% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  2. Education and training

    71% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  3. Administration and management

    69% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Customer and personal service

    69% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  5. Clerical

    68% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  6. English language

    64% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  7. Psychology

    62% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  8. Mathematics

    60% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Law and government

    58% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  10. Therapy and counselling

    55% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  11. Sociology and anthropology

    50% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  12. Computers and electronics

    47% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  13. Philosophy and theology

    44% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  14. Public safety and security

    41% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  15. Economics and accounting

    39% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Communications and media

    38% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  17. Sales and marketing

    38% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  18. Foreign language

    23% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  19. Production and processing

    19% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  20. Telecommunications

    12% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Management of personnel resources

    66% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  2. Active listening

    63% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Monitoring

    63% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  4. Critical thinking

    61% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Reading comprehension

    61% Skill level

    Reading work related information.

  6. Systems evaluation

    61% Skill level

    Measuring how well a system is working and how to improve it.

  7. Coordination with others

    59% Skill level

    Being adaptable and coordinating work with other people.

  8. Judgment and decision making

    59% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  9. Social perceptiveness

    59% Skill level

    Understanding why people react the way they do.

  10. Active learning

    59% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  11. Persuasion

    59% Skill level

    Talking people into changing their minds or their behaviour.

  12. Time management

    59% Skill level

    Managing your own and other peoples' time to get work done.

  13. Writing

    59% Skill level

    Writing things for co-workers or customers.

  14. Negotiation

    57% Skill level

    Bringing people together and trying to sort out their differences.

  15. Speaking

    57% Skill level

    Talking to others.

  16. Instructing

    57% Skill level

    Teaching people how to do something.

  17. Learning strategies

    57% Skill level

    Figuring out the best way to teach or learn something new.

  18. Systems analysis

    55% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Complex problem solving

    54% Skill level

    Noticing a problem and figuring out the best way to solve it.

  20. Serving others

    54% Skill level

    Looking for ways to help people.

Abilities

Workers use these physical and mental abilities.

  1. Speech recognition

    66% Skill level

    Identify and understand the speech of another person.

  2. Oral comprehension

    63% Skill level

    Listen to and understand what people say.

  3. Oral expression

    63% Skill level

    Communicate by speaking.

  4. Written comprehension

    63% Skill level

    Read and understand written information.

  5. Deductive reasoning

    61% Skill level

    Use general rules to find answers or solve problems logically.

  6. Written expression

    59% Skill level

    Write in a way that people can understand.

  7. Problem spotting

    59% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Brainstorming

    57% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  9. Near vision

    57% Skill level

    See details that are up-close (within a few feet).

  10. Speech clarity

    55% Skill level

    Speak clearly so others can understand you.

  11. Originality

    55% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  12. Categorising

    54% Skill level

    Come up with different ways of grouping things.

  13. Inductive reasoning

    52% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  14. Mathematics

    52% Skill level

    Choose the right maths method or formula to solve a problem.

  15. Working with numbers

    52% Skill level

    Add, subtract, multiply, or divide.

  16. Sorting or ordering

    50% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  17. Far vision

    46% Skill level

    See details that are far away.

  18. Flexibility of closure

    43% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  19. Memorization

    43% Skill level

    Remember things like words, numbers, pictures, and procedures.

  20. Selective attention

    39% Skill level

    Pay attention to something without being distracted.

Activities

These are kinds of activities workers regularly do in this job.

  1. Negotiating and resolving conflicts

    89% Skill level

    Handling complaints and disagreements, and negotiating with people.

  2. Building good relationships

    84% Skill level

    Building good working relationships and keeping them over time.

  3. Communicating within a team

    80% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  4. Giving expert advice

    76% Skill level

    Providing guidance and expert advice to management or other groups.

  5. Making decisions and solving problems

    75% Skill level

    Using information to work out the best solution and solve problems.

  6. Planning and prioritising work

    73% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  7. Hiring and organising staff

    72% Skill level

    Recruiting, interviewing, selecting, hiring, and promoting employees.

  8. Checking compliance with standards

    71% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  9. Keeping your knowledge up-to-date

    71% Skill level

    Keeping up-to-date with technology and new ideas.

  10. Coaching and developing others

    69% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  11. Researching and investigating

    69% Skill level

    Looking for, getting and understanding different kinds of information.

  12. Communicating with the public

    69% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  13. Assessing and evaluating things

    68% Skill level

    Working out the value, importance, or quality of things, services or people.

  14. Coordinating the work of a team

    67% Skill level

    Getting members of a group to work together to finish a task.

  15. Leading and encouraging a team

    65% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  16. Collecting and organising information

    65% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  17. Looking for changes over time

    64% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  18. Coming up with systems and processes

    60% Skill level

    Deciding on goals and figuring out what you need to do to achieve them.

  19. Explaining things to people

    56% Skill level

    Helping people to understand and use information.

  20. Working with computers

    48% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3121.00 - Human Resources Managers.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    99% Important

    Talk on the telephone.

  3. Face-to-face discussions

    96% Important

    Talk with people face-to-face.

  4. Freedom to make decisions

    93% Important

    Have freedom to make decision on your own.

  5. Indoors, heat controlled

    93% Important

    Work indoors with access to heating or cooling.

  6. Unstructured work

    93% Important

    Have freedom to decide on tasks, priorities, and goals.

  7. Contact with people

    92% Important

    Have contact with people by telephone, face-to-face, or any other way.

  8. Letters and memos

    87% Important

    Write letters and memos.

  9. Spend time sitting

    85% Important

    Spend time sitting at work.

  10. Teamwork

    85% Important

    Work with people in a group or team.

  11. Impact of decisions

    83% Important

    Make decisions that have a large impact on other people.

  12. Being exact or accurate

    79% Important

    Be very exact or highly accurate.

  13. Conflict situations

    79% Important

    Deal with conflict or disagreements.

  14. Frequent decision making

    78% Important

    Frequently make decisions that impact other people.

  15. Lead or coordinate a team

    74% Important

    Lead others to do work activities.

  16. Time pressure

    71% Important

    Work to strict deadlines.

  17. Health and safety of others

    68% Important

    Take responsibility for the health and safety of others.

  18. Angry or unpleasant people

    66% Important

    Deal with unpleasant, angry, or rude people.

  19. Responsible for outcomes

    65% Important

    Take responsibility for the results of other people's work.

  20. Competition

    64% Important

    Compete with others, or be aware of competitive pressures.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    86% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Recognition

    81% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  3. Achievement

    76% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  4. Working conditions

    76% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Independence

    71% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Helping

    81% Important

    Working with people. Helping or providing service to others.

  3. Administrative

    71% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Analytical

    33% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  5. Creative

    33% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Practical

    19% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3121.00 - Human Resources Managers.
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