Overview
All Human Resource Professionals
-
$1,662 Weekly Pay
-
Very strong Future Growth
-
78,800 workers Employment Size
-
Very high skill Skill level rating
-
81% Full-Time Full-Time Share
-
42 hours Average full-time
-
37 years Average age
-
72% female Gender Share
Human Resource Professionals plan, develop, implement and evaluate staff recruitment, assist in resolving disputes by advising on workplace matters, and represent industrial, commercial, union, employer and other parties in negotiations on issues such as enterprise bargaining, rates of pay and conditions of employment.
You can work as a Human Resource Professional without formal qualifications, however, a Vocational Education and Training (VET) or university course in human resources may be useful.
Tasks
- arranging for advertising of job vacancies, interviewing and testing of applicants, and selection of staff
- maintaining personnel records and associated human resource information systems
- providing advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matters
- arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
- receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
- providing information on current job vacancies in the organisation to employers and job seekers
- undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
- studying and interpreting legislation, awards, collective agreements and employment contracts, wage payment systems and dispute settlement procedures
- developing, planning and formulating enterprise agreements or collective contracts such as productivity-based wage adjustment procedures, workplace relations policies and programs, and procedures for their implementation
- overseeing the formation and conduct of workplace consultative committees and employee participation initiatives
Prospects
The number of people working as Human Resource Professionals (in their main job) grew very strongly over 5 years:
from 55,400 in 2014 to 78,800 in 2019.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a very large occupation.
- Location: Human Resource Professionals work in many regions of Australia.
- Industries: Most work in Administrative and Support Services; Public Administration and Safety; and Professional, Scientific and Technical Services.
- Earnings: Full-time workers on an adult wage earn around $1,662 per week (higher than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Most work full-time (81%, much higher than the average of 66%).
- Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 37 years (compared to the average of 40 years).
- Gender: 72% of workers are female (compared to the average of 48%).
Employment Outlook
Caution: The 2019 employment projections do not take account of any impact caused by the COVID-19 pandemic and are therefore no longer reflective of current labour market conditions. As such, they should be used, and interpreted, with extreme caution. Source: ABS Labour Force Survey, National Skills Commission trend data to May 2019 and projections to 2024.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You can work as a Human Resource Professional without formal qualifications, however, a Vocational Education and Training (VET) or university course in human resources may be useful.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Business Services VET training pathways.
Skills & Knowledge
Employers look for Human Resource Professionals who have strong people skills, who are well presented and can communicate clearly.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Technical design
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Skills
Skills can be improved through training or experience.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Reading comprehension
Reading work related information.
-
Speaking
Talking to others.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Social perceptiveness
Understanding why people react the way they do.
-
Writing
Writing things for co-workers or customers.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Serving others
Looking for ways to help people.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Instructing
Teaching people how to do something.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Time management
Managing your own and other peoples' time to get work done.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
Abilities
Workers use these physical and mental abilities.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Oral comprehension
Listen to and understand what people say.
-
Written comprehension
Read and understand written information.
-
Oral expression
Communicate by speaking.
-
Written expression
Write in a way that people can understand.
-
Near vision
See details that are up-close (within a few feet).
-
Speech recognition
Identify and understand the speech of another person.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Speech clarity
Speak clearly so others can understand you.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Categorising
Come up with different ways of grouping things.
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Memorization
Remember things like words, numbers, pictures, and procedures.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Speed of recognition
Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.
-
Selective attention
Pay attention to something without being distracted.
-
Mathematics
Choose the right maths method or formula to solve a problem.
Activities
These are kinds of activities workers regularly do in this job.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Hiring and organising staff
Recruiting, interviewing, selecting, hiring, and promoting employees.
-
Providing office support
Doing day-to-day office work such as filing and processing paperwork.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Explaining things to people
Helping people to understand and use information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1071.00 - Human Resources Specialists.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Electronic mail
Use electronic mail.
-
Telephone
Talk on the telephone.
-
Face-to-face discussions
Talk with people face-to-face.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Letters and memos
Write letters and memos.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Spend time sitting
Spend time sitting at work.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Teamwork
Work with people in a group or team.
-
Being exact or accurate
Be very exact or highly accurate.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Time pressure
Work to strict deadlines.
-
Conflict situations
Deal with conflict or disagreements.
-
Contact with the public
Work with customers or the public.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Making repetitive motions
Spend time making repetitive motions.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Helping
Working with people. Helping or providing service to others.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1071.00 - Human Resources Specialists.
All Human Resource Professionals
-
$1,662 Weekly Pay
-
Very strong Future Growth
-
78,800 workers Employment Size
-
Very high skill Skill level rating
-
81% Full-Time Full-Time Share
-
42 hours Average full-time
-
37 years Average age
-
72% female Gender Share
Human Resource Professionals plan, develop, implement and evaluate staff recruitment, assist in resolving disputes by advising on workplace matters, and represent industrial, commercial, union, employer and other parties in negotiations on issues such as enterprise bargaining, rates of pay and conditions of employment.
You can work as a Human Resource Professional without formal qualifications, however, a Vocational Education and Training (VET) or university course in human resources may be useful.
Tasks
- arranging for advertising of job vacancies, interviewing and testing of applicants, and selection of staff
- maintaining personnel records and associated human resource information systems
- providing advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matters
- arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
- receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
- providing information on current job vacancies in the organisation to employers and job seekers
- undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
- studying and interpreting legislation, awards, collective agreements and employment contracts, wage payment systems and dispute settlement procedures
- developing, planning and formulating enterprise agreements or collective contracts such as productivity-based wage adjustment procedures, workplace relations policies and programs, and procedures for their implementation
- overseeing the formation and conduct of workplace consultative committees and employee participation initiatives
The number of people working as Human Resource Professionals (in their main job) grew very strongly over 5 years:
from 55,400 in 2014 to 78,800 in 2019.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a very large occupation.
- Location: Human Resource Professionals work in many regions of Australia.
- Industries: Most work in Administrative and Support Services; Public Administration and Safety; and Professional, Scientific and Technical Services.
- Earnings: Full-time workers on an adult wage earn around $1,662 per week (higher than the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Most work full-time (81%, much higher than the average of 66%).
- Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 37 years (compared to the average of 40 years).
- Gender: 72% of workers are female (compared to the average of 48%).
Employment Outlook
Caution: The 2019 employment projections do not take account of any impact caused by the COVID-19 pandemic and are therefore no longer reflective of current labour market conditions. As such, they should be used, and interpreted, with extreme caution. Source: ABS Labour Force Survey, National Skills Commission trend data to May 2019 and projections to 2024.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You can work as a Human Resource Professional without formal qualifications, however, a Vocational Education and Training (VET) or university course in human resources may be useful.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Business Services VET training pathways.
Employers look for Human Resource Professionals who have strong people skills, who are well presented and can communicate clearly.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Technical design
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Skills
Skills can be improved through training or experience.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Reading comprehension
Reading work related information.
-
Speaking
Talking to others.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Social perceptiveness
Understanding why people react the way they do.
-
Writing
Writing things for co-workers or customers.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Serving others
Looking for ways to help people.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Instructing
Teaching people how to do something.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Time management
Managing your own and other peoples' time to get work done.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
Abilities
Workers use these physical and mental abilities.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Oral comprehension
Listen to and understand what people say.
-
Written comprehension
Read and understand written information.
-
Oral expression
Communicate by speaking.
-
Written expression
Write in a way that people can understand.
-
Near vision
See details that are up-close (within a few feet).
-
Speech recognition
Identify and understand the speech of another person.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Speech clarity
Speak clearly so others can understand you.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Categorising
Come up with different ways of grouping things.
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Memorization
Remember things like words, numbers, pictures, and procedures.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Speed of recognition
Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.
-
Selective attention
Pay attention to something without being distracted.
-
Mathematics
Choose the right maths method or formula to solve a problem.
Activities
These are kinds of activities workers regularly do in this job.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Hiring and organising staff
Recruiting, interviewing, selecting, hiring, and promoting employees.
-
Providing office support
Doing day-to-day office work such as filing and processing paperwork.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Explaining things to people
Helping people to understand and use information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1071.00 - Human Resources Specialists.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Electronic mail
Use electronic mail.
-
Telephone
Talk on the telephone.
-
Face-to-face discussions
Talk with people face-to-face.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Letters and memos
Write letters and memos.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Spend time sitting
Spend time sitting at work.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Teamwork
Work with people in a group or team.
-
Being exact or accurate
Be very exact or highly accurate.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Time pressure
Work to strict deadlines.
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Conflict situations
Deal with conflict or disagreements.
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Contact with the public
Work with customers or the public.
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Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
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Making repetitive motions
Spend time making repetitive motions.
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Responsible for outcomes
Take responsibility for the results of other people's work.
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Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
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Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
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Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
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Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
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Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
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Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
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Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
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Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
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Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
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Helping
Working with people. Helping or providing service to others.
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Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
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Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
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Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1071.00 - Human Resources Specialists.