Overview
All Other Specialist Managers
-
$2,259 Weekly Pay
-
Strong Future Growth
Quality Assurance Managers
-
14,100 workers Employment Size
-
Very high skill Skill level rating
-
85% Full-Time Full-Time Share
-
43 hours Average full-time
-
43 years Average age
-
52% female Gender Share
Quality Assurance Managers manage the deployment of quality systems and certification processes within organisations.
Also known as: Quality Facilitator.
You usually need a formal qualification in business management, science, engineering or another related field and relevant experience to work as a Quality Assurance Manager. University and Vocational Education and Training (VET) are both common study pathways.
Tasks
- Identifies and develops objectives, strategies and plans to achieve customer satisfaction and maximise efficient use of an organisation's resources, including identifying potential improvements to systems, processes and work flows.
- Identifies formal standards and regulatory codes appropriate to an organisation's needs and assists with the documentation of processes and operating procedures.
- Implements statistical methodologies and quality tools to monitor and control quality to satisfy internal and external customer requirements.
Prospects
The number of people working as Quality Assurance Managers (in their main job) grew strongly over 5 years:
from 12,500 in 2011 to 14,100 in 2016.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a medium sized occupation.
- Location: Quality Assurance Managers work in many parts of Australia. Victoria has a large share of workers.
- Industries: They work in many industries such as Manufacturing; Health Care and Social Assistance; and Professional, Scientific and Technical Services.
- Full-time: Most work full-time (85%, much higher than the average of 66%).
- Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 43 years (compared to the average of 40 years).
- Gender: 52% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You usually need a formal qualification in business management, science, engineering or another related field and relevant experience to work as a Quality Assurance Manager. University and Vocational Education and Training (VET) are both common study pathways.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Business Services VET training pathways.
Skills & Knowledge
Employers look for Other Specialist Managers who have strong leadership skills, the ability to communicate with a wide variety of people and strong interpersonal skills.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Chemistry
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Biology
Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Physics
The physical laws of matter, motion and energy, and how they interact through space and time.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
Skills
Skills can be improved through training or experience.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Reading comprehension
Reading work related information.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
-
Speaking
Talking to others.
-
Time management
Managing your own and other peoples' time to get work done.
-
Writing
Writing things for co-workers or customers.
-
Instructing
Teaching people how to do something.
-
Social perceptiveness
Understanding why people react the way they do.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Mathematics
Using maths to solve problems.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Abilities
Workers use these physical and mental abilities.
-
Oral comprehension
Listen to and understand what people say.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Written comprehension
Read and understand written information.
-
Near vision
See details that are up-close (within a few feet).
-
Oral expression
Communicate by speaking.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Written expression
Write in a way that people can understand.
-
Speech clarity
Speak clearly so others can understand you.
-
Speech recognition
Identify and understand the speech of another person.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Selective attention
Pay attention to something without being distracted.
-
Working with numbers
Add, subtract, multiply, or divide.
-
Mathematics
Choose the right maths method or formula to solve a problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Categorising
Come up with different ways of grouping things.
-
Colour discrimination
Notice differences between colours, including shades of colour and brightness.
-
Far vision
See details that are far away.
Activities
These are kinds of activities workers regularly do in this job.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Explaining things to people
Helping people to understand and use information.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3051.01 - Quality Control Systems Managers.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Electronic mail
Use electronic mail.
-
Face-to-face discussions
Talk with people face-to-face.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Telephone
Talk on the telephone.
-
Teamwork
Work with people in a group or team.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Being exact or accurate
Be very exact or highly accurate.
-
Wear common protective or safety equipment
Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Health and safety of others
Take responsibility for the health and safety of others.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Letters and memos
Write letters and memos.
-
Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
-
Indoors, not heat controlled
Work indoors without heating or cooling (e.g., warehouse without heat).
-
Frequent decision making
Frequently make decisions that impact other people.
-
Outdoors, exposed to weather
Work outdoors, exposed to the weather.
-
Contact with the public
Work with customers or the public.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Time pressure
Work to strict deadlines.
-
Freedom to make decisions
Have freedom to make decision on your own.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Helping
Working with people. Helping or providing service to others.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3051.01 - Quality Control Systems Managers.
All Other Specialist Managers
-
$2,259 Weekly Pay
-
Strong Future Growth
Quality Assurance Managers
-
14,100 workers Employment Size
-
Very high skill Skill level rating
-
85% Full-Time Full-Time Share
-
43 hours Average full-time
-
43 years Average age
-
52% female Gender Share
Quality Assurance Managers manage the deployment of quality systems and certification processes within organisations.
Also known as: Quality Facilitator.
You usually need a formal qualification in business management, science, engineering or another related field and relevant experience to work as a Quality Assurance Manager. University and Vocational Education and Training (VET) are both common study pathways.
Tasks
- Identifies and develops objectives, strategies and plans to achieve customer satisfaction and maximise efficient use of an organisation's resources, including identifying potential improvements to systems, processes and work flows.
- Identifies formal standards and regulatory codes appropriate to an organisation's needs and assists with the documentation of processes and operating procedures.
- Implements statistical methodologies and quality tools to monitor and control quality to satisfy internal and external customer requirements.
The number of people working as Quality Assurance Managers (in their main job) grew strongly over 5 years:
from 12,500 in 2011 to 14,100 in 2016.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a medium sized occupation.
- Location: Quality Assurance Managers work in many parts of Australia. Victoria has a large share of workers.
- Industries: They work in many industries such as Manufacturing; Health Care and Social Assistance; and Professional, Scientific and Technical Services.
- Full-time: Most work full-time (85%, much higher than the average of 66%).
- Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 43 years (compared to the average of 40 years).
- Gender: 52% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You usually need a formal qualification in business management, science, engineering or another related field and relevant experience to work as a Quality Assurance Manager. University and Vocational Education and Training (VET) are both common study pathways.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Business Services VET training pathways.
Employers look for Other Specialist Managers who have strong leadership skills, the ability to communicate with a wide variety of people and strong interpersonal skills.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Chemistry
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Biology
Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Physics
The physical laws of matter, motion and energy, and how they interact through space and time.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
Skills
Skills can be improved through training or experience.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Reading comprehension
Reading work related information.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
-
Speaking
Talking to others.
-
Time management
Managing your own and other peoples' time to get work done.
-
Writing
Writing things for co-workers or customers.
-
Instructing
Teaching people how to do something.
-
Social perceptiveness
Understanding why people react the way they do.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Mathematics
Using maths to solve problems.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Abilities
Workers use these physical and mental abilities.
-
Oral comprehension
Listen to and understand what people say.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Written comprehension
Read and understand written information.
-
Near vision
See details that are up-close (within a few feet).
-
Oral expression
Communicate by speaking.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Written expression
Write in a way that people can understand.
-
Speech clarity
Speak clearly so others can understand you.
-
Speech recognition
Identify and understand the speech of another person.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Selective attention
Pay attention to something without being distracted.
-
Working with numbers
Add, subtract, multiply, or divide.
-
Mathematics
Choose the right maths method or formula to solve a problem.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
-
Categorising
Come up with different ways of grouping things.
-
Colour discrimination
Notice differences between colours, including shades of colour and brightness.
-
Far vision
See details that are far away.
Activities
These are kinds of activities workers regularly do in this job.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Explaining things to people
Helping people to understand and use information.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3051.01 - Quality Control Systems Managers.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Electronic mail
Use electronic mail.
-
Face-to-face discussions
Talk with people face-to-face.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Telephone
Talk on the telephone.
-
Teamwork
Work with people in a group or team.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Being exact or accurate
Be very exact or highly accurate.
-
Wear common protective or safety equipment
Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Health and safety of others
Take responsibility for the health and safety of others.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Letters and memos
Write letters and memos.
-
Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
-
Indoors, not heat controlled
Work indoors without heating or cooling (e.g., warehouse without heat).
-
Frequent decision making
Frequently make decisions that impact other people.
-
Outdoors, exposed to weather
Work outdoors, exposed to the weather.
-
Contact with the public
Work with customers or the public.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Time pressure
Work to strict deadlines.
-
Freedom to make decisions
Have freedom to make decision on your own.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Helping
Working with people. Helping or providing service to others.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3051.01 - Quality Control Systems Managers.