ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Railway Station Managers

ANZSCO ID 149412

Overview

All Transport Services Managers

  • $2,191 Weekly Pay
  • Stable Future Growth

Railway Station Managers

  • 770 workers Employment Size
  • High skill Skill level rating
  • 96% Full-Time Full-Time Share
  • 44 hours Average full-time
  • 50 years Average age
  • 18% female Gender Share

Railway Station Managers manage the operations of railway stations.

You usually need relevant experience to work as a Railway Station Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in rail operations management may be useful.

Tasks
  • Co-ordinates activities associated with the arrival, departure, loading and unloading of trains.
  • Ensures compliance with occupational health and safety regulations.

Prospects

Pathways

You usually need relevant experience to work as a Railway Station Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in rail operations management may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Skills & Knowledge

Employers look for Transport Services Managers who provide good customer service, can communicate clearly and have strong people skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Transportation

    72% Skill level

    Moving people or goods by air, rail, sea, or road.

  2. Customer and personal service

    70% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Clerical

    63% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  4. Computers and electronics

    60% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Administration and management

    58% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Personnel and human resources

    57% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  7. English language

    53% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  8. Production and processing

    52% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  9. Mathematics

    51% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  10. Education and training

    47% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  11. Public safety and security

    41% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  12. Sales and marketing

    39% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  13. Geography

    38% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  14. Psychology

    38% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Communications and media

    31% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Mechanical

    29% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  17. Law and government

    28% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  18. Economics and accounting

    26% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  19. Engineering and technology

    21% Skill level

    Use engineering, science and technology to design and produce goods and services.

  20. Telecommunications

    19% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Time management

    57% Skill level

    Managing your own and other peoples' time to get work done.

  2. Reading comprehension

    54% Skill level

    Reading work related information.

  3. Speaking

    54% Skill level

    Talking to others.

  4. Active listening

    52% Skill level

    Listening to others, not interrupting, and asking good questions.

  5. Coordination with others

    50% Skill level

    Being adaptable and coordinating work with other people.

  6. Critical thinking

    50% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  7. Management of personnel resources

    50% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  8. Monitoring

    50% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Complex problem solving

    50% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Judgment and decision making

    50% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Social perceptiveness

    48% Skill level

    Understanding why people react the way they do.

  12. Writing

    48% Skill level

    Writing things for co-workers or customers.

  13. Active learning

    45% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  14. Persuasion

    45% Skill level

    Talking people into changing their minds or their behaviour.

  15. Systems evaluation

    45% Skill level

    Measuring how well a system is working and how to improve it.

  16. Negotiation

    43% Skill level

    Bringing people together and trying to sort out their differences.

  17. Instructing

    43% Skill level

    Teaching people how to do something.

  18. Learning strategies

    43% Skill level

    Figuring out the best way to teach or learn something new.

  19. Serving others

    43% Skill level

    Looking for ways to help people.

  20. Operations analysis

    41% Skill level

    Understanding needs and product requirements to create a design.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    57% Skill level

    Communicate by speaking.

  2. Oral comprehension

    54% Skill level

    Listen to and understand what people say.

  3. Written comprehension

    52% Skill level

    Read and understand written information.

  4. Near vision

    52% Skill level

    See details that are up-close (within a few feet).

  5. Sorting or ordering

    52% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  6. Written expression

    52% Skill level

    Write in a way that people can understand.

  7. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Deductive reasoning

    50% Skill level

    Use general rules to find answers or solve problems logically.

  9. Inductive reasoning

    46% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  10. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  11. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  12. Originality

    45% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  13. Brainstorming

    43% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  14. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  15. Far vision

    43% Skill level

    See details that are far away.

  16. Flexibility of closure

    43% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Visualization

    43% Skill level

    Imagine how something will look after it is moved around or changed.

  18. Multitasking

    41% Skill level

    Do two or more things at the same time.

  19. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  20. Perceptual speed

    39% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    73% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Negotiating and resolving conflicts

    68% Skill level

    Handling complaints and disagreements, and negotiating with people.

  3. Scheduling work and activities

    68% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  4. Keeping your knowledge up-to-date

    67% Skill level

    Keeping up-to-date with technology and new ideas.

  5. Guiding and directing staff

    67% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  6. Building good relationships

    66% Skill level

    Building good working relationships and keeping them over time.

  7. Communicating within a team

    66% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  8. Coordinating the work of a team

    65% Skill level

    Getting members of a group to work together to finish a task.

  9. Making decisions and solving problems

    64% Skill level

    Using information to work out the best solution and solve problems.

  10. Monitoring people, processes and things

    63% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  11. Collecting and organising information

    60% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  12. Checking compliance with standards

    59% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  13. Researching and investigating

    58% Skill level

    Looking for, getting and understanding different kinds of information.

  14. Documenting or recording information

    55% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  15. Managing payments and orders

    54% Skill level

    Monitoring and controlling resources and the spending of money.

  16. Leading and encouraging a team

    53% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  17. Communicating with the public

    52% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  18. Looking for changes over time

    51% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  19. Working with computers

    50% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Explaining things to people

    45% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-1031.00 - First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact with people

    98% Important

    Have contact with people by telephone, face-to-face, or any other way.

  2. Face-to-face discussions

    96% Important

    Talk with people face-to-face.

  3. Telephone

    96% Important

    Talk on the telephone.

  4. Frequent decision making

    95% Important

    Frequently make decisions that impact other people.

  5. Responsible for outcomes

    94% Important

    Take responsibility for the results of other people's work.

  6. Time pressure

    91% Important

    Work to strict deadlines.

  7. Health and safety of others

    91% Important

    Take responsibility for the health and safety of others.

  8. Indoors, heat controlled

    88% Important

    Work indoors with access to heating or cooling.

  9. Teamwork

    88% Important

    Work with people in a group or team.

  10. Electronic mail

    88% Important

    Use electronic mail.

  11. Impact of decisions

    87% Important

    Make decisions that have a large impact on other people.

  12. Lead or coordinate a team

    87% Important

    Lead others to do work activities.

  13. Being exact or accurate

    86% Important

    Be very exact or highly accurate.

  14. Freedom to make decisions

    83% Important

    Have freedom to make decision on your own.

  15. Unstructured work

    82% Important

    Have freedom to decide on tasks, priorities, and goals.

  16. Conflict situations

    81% Important

    Deal with conflict or disagreements.

  17. Repeating same tasks

    80% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  18. Contact with the public

    80% Important

    Work with customers or the public.

  19. Loud or uncomfortable sounds

    77% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  20. Angry or unpleasant people

    74% Important

    Deal with unpleasant, angry, or rude people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    86% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Independence

    81% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Relationships

    76% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  4. Working conditions

    64% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    62% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    57% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    81% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    29% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    24% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-1031.00 - First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators.

All Transport Services Managers

  • $2,191 Weekly Pay
  • Stable Future Growth

Railway Station Managers

  • 770 workers Employment Size
  • High skill Skill level rating
  • 96% Full-Time Full-Time Share
  • 44 hours Average full-time
  • 50 years Average age
  • 18% female Gender Share

Railway Station Managers manage the operations of railway stations.

You usually need relevant experience to work as a Railway Station Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in rail operations management may be useful.

Tasks
  • Co-ordinates activities associated with the arrival, departure, loading and unloading of trains.
  • Ensures compliance with occupational health and safety regulations.

You usually need relevant experience to work as a Railway Station Manager. While formal qualifications aren't essential, a Vocational Education and Training (VET) course in rail operations management may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Employers look for Transport Services Managers who provide good customer service, can communicate clearly and have strong people skills.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Transportation

    72% Skill level

    Moving people or goods by air, rail, sea, or road.

  2. Customer and personal service

    70% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Clerical

    63% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  4. Computers and electronics

    60% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  5. Administration and management

    58% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Personnel and human resources

    57% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  7. English language

    53% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  8. Production and processing

    52% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  9. Mathematics

    51% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  10. Education and training

    47% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  11. Public safety and security

    41% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  12. Sales and marketing

    39% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  13. Geography

    38% Skill level

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  14. Psychology

    38% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  15. Communications and media

    31% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Mechanical

    29% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  17. Law and government

    28% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  18. Economics and accounting

    26% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  19. Engineering and technology

    21% Skill level

    Use engineering, science and technology to design and produce goods and services.

  20. Telecommunications

    19% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Time management

    57% Skill level

    Managing your own and other peoples' time to get work done.

  2. Reading comprehension

    54% Skill level

    Reading work related information.

  3. Speaking

    54% Skill level

    Talking to others.

  4. Active listening

    52% Skill level

    Listening to others, not interrupting, and asking good questions.

  5. Coordination with others

    50% Skill level

    Being adaptable and coordinating work with other people.

  6. Critical thinking

    50% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  7. Management of personnel resources

    50% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  8. Monitoring

    50% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Complex problem solving

    50% Skill level

    Noticing a problem and figuring out the best way to solve it.

  10. Judgment and decision making

    50% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Social perceptiveness

    48% Skill level

    Understanding why people react the way they do.

  12. Writing

    48% Skill level

    Writing things for co-workers or customers.

  13. Active learning

    45% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  14. Persuasion

    45% Skill level

    Talking people into changing their minds or their behaviour.

  15. Systems evaluation

    45% Skill level

    Measuring how well a system is working and how to improve it.

  16. Negotiation

    43% Skill level

    Bringing people together and trying to sort out their differences.

  17. Instructing

    43% Skill level

    Teaching people how to do something.

  18. Learning strategies

    43% Skill level

    Figuring out the best way to teach or learn something new.

  19. Serving others

    43% Skill level

    Looking for ways to help people.

  20. Operations analysis

    41% Skill level

    Understanding needs and product requirements to create a design.

Abilities

Workers use these physical and mental abilities.

  1. Oral expression

    57% Skill level

    Communicate by speaking.

  2. Oral comprehension

    54% Skill level

    Listen to and understand what people say.

  3. Written comprehension

    52% Skill level

    Read and understand written information.

  4. Near vision

    52% Skill level

    See details that are up-close (within a few feet).

  5. Sorting or ordering

    52% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  6. Written expression

    52% Skill level

    Write in a way that people can understand.

  7. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  8. Deductive reasoning

    50% Skill level

    Use general rules to find answers or solve problems logically.

  9. Inductive reasoning

    46% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  10. Speech clarity

    46% Skill level

    Speak clearly so others can understand you.

  11. Speech recognition

    46% Skill level

    Identify and understand the speech of another person.

  12. Originality

    45% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  13. Brainstorming

    43% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  14. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  15. Far vision

    43% Skill level

    See details that are far away.

  16. Flexibility of closure

    43% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Visualization

    43% Skill level

    Imagine how something will look after it is moved around or changed.

  18. Multitasking

    41% Skill level

    Do two or more things at the same time.

  19. Selective attention

    41% Skill level

    Pay attention to something without being distracted.

  20. Perceptual speed

    39% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

Activities

These are kinds of activities workers regularly do in this job.

  1. Planning and prioritising work

    73% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  2. Negotiating and resolving conflicts

    68% Skill level

    Handling complaints and disagreements, and negotiating with people.

  3. Scheduling work and activities

    68% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  4. Keeping your knowledge up-to-date

    67% Skill level

    Keeping up-to-date with technology and new ideas.

  5. Guiding and directing staff

    67% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

  6. Building good relationships

    66% Skill level

    Building good working relationships and keeping them over time.

  7. Communicating within a team

    66% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  8. Coordinating the work of a team

    65% Skill level

    Getting members of a group to work together to finish a task.

  9. Making decisions and solving problems

    64% Skill level

    Using information to work out the best solution and solve problems.

  10. Monitoring people, processes and things

    63% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  11. Collecting and organising information

    60% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  12. Checking compliance with standards

    59% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  13. Researching and investigating

    58% Skill level

    Looking for, getting and understanding different kinds of information.

  14. Documenting or recording information

    55% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  15. Managing payments and orders

    54% Skill level

    Monitoring and controlling resources and the spending of money.

  16. Leading and encouraging a team

    53% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  17. Communicating with the public

    52% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  18. Looking for changes over time

    51% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  19. Working with computers

    50% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  20. Explaining things to people

    45% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-1031.00 - First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact with people

    98% Important

    Have contact with people by telephone, face-to-face, or any other way.

  2. Face-to-face discussions

    96% Important

    Talk with people face-to-face.

  3. Telephone

    96% Important

    Talk on the telephone.

  4. Frequent decision making

    95% Important

    Frequently make decisions that impact other people.

  5. Responsible for outcomes

    94% Important

    Take responsibility for the results of other people's work.

  6. Time pressure

    91% Important

    Work to strict deadlines.

  7. Health and safety of others

    91% Important

    Take responsibility for the health and safety of others.

  8. Indoors, heat controlled

    88% Important

    Work indoors with access to heating or cooling.

  9. Teamwork

    88% Important

    Work with people in a group or team.

  10. Electronic mail

    88% Important

    Use electronic mail.

  11. Impact of decisions

    87% Important

    Make decisions that have a large impact on other people.

  12. Lead or coordinate a team

    87% Important

    Lead others to do work activities.

  13. Being exact or accurate

    86% Important

    Be very exact or highly accurate.

  14. Freedom to make decisions

    83% Important

    Have freedom to make decision on your own.

  15. Unstructured work

    82% Important

    Have freedom to decide on tasks, priorities, and goals.

  16. Conflict situations

    81% Important

    Deal with conflict or disagreements.

  17. Repeating same tasks

    80% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  18. Contact with the public

    80% Important

    Work with customers or the public.

  19. Loud or uncomfortable sounds

    77% Important

    Be exposed to noises and sounds that are distracting or uncomfortable.

  20. Angry or unpleasant people

    74% Important

    Deal with unpleasant, angry, or rude people.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Support

    86% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  2. Independence

    81% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  3. Relationships

    76% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  4. Working conditions

    64% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Achievement

    62% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  6. Recognition

    57% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Enterprising

    100% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  2. Administrative

    81% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  3. Practical

    67% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  4. Helping

    29% Important

    Working with people. Helping or providing service to others.

  5. Analytical

    24% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    14% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-1031.00 - First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators.
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