ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Records Managers

ANZSCO ID 224214

Overview

All Archivists, Curators and Records Managers

  • $1,812 Weekly Pay
  • Moderate Future Growth

Records Managers

  • 2,000 workers Employment Size
  • Very high skill Skill level rating
  • 79% Full-Time Full-Time Share
  • 40 hours Average full-time
  • 46 years Average age
  • 65% female Gender Share

Records Managers design, implement and administer record systems and related information services, to support efficient access, movement, updating, storage, retention and disposal of files and other organisational records.

Specialisations: Freedom of Information Officer.

You can work as a Records Manager without formal qualifications, however, a formal qualification in recordkeeping or another related field may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • Manages organisations' central records systems.
  • Analyses the record-keeping needs of organisations, and translates these needs into record management systems.
  • Maintains computerised and other record management systems and record forms, and advises on their usage.
  • Controls access to confidential information, and recommends codes of practice and procedures for accessing records.
  • Develops record cataloguing, coding and classification systems, and monitoring their use.

Prospects

Pathways

You can work as a Records Manager without formal qualifications, however, a formal qualification in recordkeeping or another related field may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.

Skills & Knowledge

Employers look for Archivists, Curators and Records Managers who have strong attention to detail, can communicate clearly with a wide variety of people and who can work well in a team.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and electronics

    71% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. Customer and personal service

    63% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Administration and management

    63% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Clerical

    63% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  5. English language

    60% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Education and training

    60% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Mathematics

    52% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  8. Personnel and human resources

    51% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  9. Sales and marketing

    48% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  10. Production and processing

    44% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  11. Engineering and technology

    42% Skill level

    Use engineering, science and technology to design and produce goods and services.

  12. Communications and media

    41% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Technical design

    41% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  14. Law and government

    38% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Economics and accounting

    35% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Telecommunications

    31% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  17. Public safety and security

    30% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  18. Psychology

    28% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  19. Mechanical

    21% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  20. Sociology and anthropology

    13% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Skills

Skills can be improved through training or experience.

  1. Active listening

    54% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Reading comprehension

    54% Skill level

    Reading work related information.

  3. Critical thinking

    54% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Writing

    52% Skill level

    Writing things for co-workers or customers.

  5. Complex problem solving

    50% Skill level

    Noticing a problem and figuring out the best way to solve it.

  6. Monitoring

    48% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  7. Active learning

    48% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  8. Systems analysis

    48% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  9. Judgment and decision making

    48% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Speaking

    48% Skill level

    Talking to others.

  11. Systems evaluation

    46% Skill level

    Measuring how well a system is working and how to improve it.

  12. Time management

    46% Skill level

    Managing your own and other peoples' time to get work done.

  13. Social perceptiveness

    46% Skill level

    Understanding why people react the way they do.

  14. Coordination with others

    45% Skill level

    Being adaptable and coordinating work with other people.

  15. Learning strategies

    45% Skill level

    Figuring out the best way to teach or learn something new.

  16. Instructing

    43% Skill level

    Teaching people how to do something.

  17. Management of personnel resources

    43% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  18. Serving others

    43% Skill level

    Looking for ways to help people.

  19. Persuasion

    39% Skill level

    Talking people into changing their minds or their behaviour.

  20. Negotiation

    37% Skill level

    Bringing people together and trying to sort out their differences.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Written comprehension

    57% Skill level

    Read and understand written information.

  3. Oral expression

    55% Skill level

    Communicate by speaking.

  4. Written expression

    54% Skill level

    Write in a way that people can understand.

  5. Near vision

    52% Skill level

    See details that are up-close (within a few feet).

  6. Deductive reasoning

    50% Skill level

    Use general rules to find answers or solve problems logically.

  7. Inductive reasoning

    50% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  8. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  9. Sorting or ordering

    50% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Categorising

    48% Skill level

    Come up with different ways of grouping things.

  11. Speech clarity

    48% Skill level

    Speak clearly so others can understand you.

  12. Originality

    48% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  13. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  14. Brainstorming

    46% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  15. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

  16. Flexibility of closure

    41% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Memorization

    39% Skill level

    Remember things like words, numbers, pictures, and procedures.

  18. Multitasking

    39% Skill level

    Do two or more things at the same time.

  19. Perceptual speed

    39% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  20. Finger dexterity

    37% Skill level

    Put together small parts with your fingers.

Activities

These are kinds of activities workers regularly do in this job.

  1. Giving expert advice

    75% Skill level

    Providing guidance and expert advice to management or other groups.

  2. Keeping your knowledge up-to-date

    75% Skill level

    Keeping up-to-date with technology and new ideas.

  3. Planning and prioritising work

    71% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Building good relationships

    70% Skill level

    Building good working relationships and keeping them over time.

  5. Communicating within a team

    70% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Thinking creatively

    67% Skill level

    Using your own ideas for developing, designing, or creating something new.

  7. Working with computers

    65% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  8. Collecting and organising information

    65% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  9. Researching and investigating

    64% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Making sense of information and ideas

    61% Skill level

    Looking at, working with, and understanding data or information.

  11. Monitoring people, processes and things

    61% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  12. Making decisions and solving problems

    61% Skill level

    Using information to work out the best solution and solve problems.

  13. Documenting or recording information

    61% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  14. Training and teaching others

    61% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  15. Communicating with the public

    60% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  16. Looking for changes over time

    58% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  17. Checking compliance with standards

    57% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  18. Scheduling work and activities

    55% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Influencing people

    55% Skill level

    Convincing people to buy something or to change their minds or actions.

  20. Explaining things to people

    50% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.12 - Document Management Specialists.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    98% Important

    Talk on the telephone.

  3. Indoors, heat controlled

    93% Important

    Work indoors with access to heating or cooling.

  4. Face-to-face discussions

    90% Important

    Talk with people face-to-face.

  5. Teamwork

    90% Important

    Work with people in a group or team.

  6. Being exact or accurate

    86% Important

    Be very exact or highly accurate.

  7. Unstructured work

    84% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Contact with people

    83% Important

    Have contact with people by telephone, face-to-face, or any other way.

  9. Freedom to make decisions

    82% Important

    Have freedom to make decision on your own.

  10. Spend time sitting

    82% Important

    Spend time sitting at work.

  11. Time pressure

    74% Important

    Work to strict deadlines.

  12. Letters and memos

    72% Important

    Write letters and memos.

  13. Frequent decision making

    71% Important

    Frequently make decisions that impact other people.

  14. Lead or coordinate a team

    71% Important

    Lead others to do work activities.

  15. Impact of decisions

    70% Important

    Make decisions that have a large impact on other people.

  16. Repeating same tasks

    67% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  17. Competition

    66% Important

    Compete with others, or be aware of competitive pressures.

  18. Contact with the public

    61% Important

    Work with customers or the public.

  19. Responsible for outcomes

    60% Important

    Take responsibility for the results of other people's work.

  20. Automation of tasks

    59% Important

    Do tasks that are mostly automated.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    67% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Working conditions

    60% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Relationships

    52% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  5. Independence

    48% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Recognition

    48% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Analytical

    43% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  3. Enterprising

    38% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    33% Important

    Working with people. Helping or providing service to others.

  5. Creative

    29% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Practical

    29% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.12 - Document Management Specialists.

All Archivists, Curators and Records Managers

  • $1,812 Weekly Pay
  • Moderate Future Growth

Records Managers

  • 2,000 workers Employment Size
  • Very high skill Skill level rating
  • 79% Full-Time Full-Time Share
  • 40 hours Average full-time
  • 46 years Average age
  • 65% female Gender Share

Records Managers design, implement and administer record systems and related information services, to support efficient access, movement, updating, storage, retention and disposal of files and other organisational records.

Specialisations: Freedom of Information Officer.

You can work as a Records Manager without formal qualifications, however, a formal qualification in recordkeeping or another related field may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Tasks
  • Manages organisations' central records systems.
  • Analyses the record-keeping needs of organisations, and translates these needs into record management systems.
  • Maintains computerised and other record management systems and record forms, and advises on their usage.
  • Controls access to confidential information, and recommends codes of practice and procedures for accessing records.
  • Develops record cataloguing, coding and classification systems, and monitoring their use.

You can work as a Records Manager without formal qualifications, however, a formal qualification in recordkeeping or another related field may be useful. Vocational Education and Training (VET) and university are both common study pathways.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.

Employers look for Archivists, Curators and Records Managers who have strong attention to detail, can communicate clearly with a wide variety of people and who can work well in a team.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Computers and electronics

    71% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  2. Customer and personal service

    63% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Administration and management

    63% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  4. Clerical

    63% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  5. English language

    60% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Education and training

    60% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  7. Mathematics

    52% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  8. Personnel and human resources

    51% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  9. Sales and marketing

    48% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  10. Production and processing

    44% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  11. Engineering and technology

    42% Skill level

    Use engineering, science and technology to design and produce goods and services.

  12. Communications and media

    41% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  13. Technical design

    41% Skill level

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  14. Law and government

    38% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Economics and accounting

    35% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  16. Telecommunications

    31% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  17. Public safety and security

    30% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  18. Psychology

    28% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  19. Mechanical

    21% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

  20. Sociology and anthropology

    13% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Skills

Skills can be improved through training or experience.

  1. Active listening

    54% Skill level

    Listening to others, not interrupting, and asking good questions.

  2. Reading comprehension

    54% Skill level

    Reading work related information.

  3. Critical thinking

    54% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  4. Writing

    52% Skill level

    Writing things for co-workers or customers.

  5. Complex problem solving

    50% Skill level

    Noticing a problem and figuring out the best way to solve it.

  6. Monitoring

    48% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  7. Active learning

    48% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  8. Systems analysis

    48% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  9. Judgment and decision making

    48% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  10. Speaking

    48% Skill level

    Talking to others.

  11. Systems evaluation

    46% Skill level

    Measuring how well a system is working and how to improve it.

  12. Time management

    46% Skill level

    Managing your own and other peoples' time to get work done.

  13. Social perceptiveness

    46% Skill level

    Understanding why people react the way they do.

  14. Coordination with others

    45% Skill level

    Being adaptable and coordinating work with other people.

  15. Learning strategies

    45% Skill level

    Figuring out the best way to teach or learn something new.

  16. Instructing

    43% Skill level

    Teaching people how to do something.

  17. Management of personnel resources

    43% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  18. Serving others

    43% Skill level

    Looking for ways to help people.

  19. Persuasion

    39% Skill level

    Talking people into changing their minds or their behaviour.

  20. Negotiation

    37% Skill level

    Bringing people together and trying to sort out their differences.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    57% Skill level

    Listen to and understand what people say.

  2. Written comprehension

    57% Skill level

    Read and understand written information.

  3. Oral expression

    55% Skill level

    Communicate by speaking.

  4. Written expression

    54% Skill level

    Write in a way that people can understand.

  5. Near vision

    52% Skill level

    See details that are up-close (within a few feet).

  6. Deductive reasoning

    50% Skill level

    Use general rules to find answers or solve problems logically.

  7. Inductive reasoning

    50% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  8. Problem spotting

    50% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  9. Sorting or ordering

    50% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  10. Categorising

    48% Skill level

    Come up with different ways of grouping things.

  11. Speech clarity

    48% Skill level

    Speak clearly so others can understand you.

  12. Originality

    48% Skill level

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  13. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  14. Brainstorming

    46% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  15. Selective attention

    43% Skill level

    Pay attention to something without being distracted.

  16. Flexibility of closure

    41% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  17. Memorization

    39% Skill level

    Remember things like words, numbers, pictures, and procedures.

  18. Multitasking

    39% Skill level

    Do two or more things at the same time.

  19. Perceptual speed

    39% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  20. Finger dexterity

    37% Skill level

    Put together small parts with your fingers.

Activities

These are kinds of activities workers regularly do in this job.

  1. Giving expert advice

    75% Skill level

    Providing guidance and expert advice to management or other groups.

  2. Keeping your knowledge up-to-date

    75% Skill level

    Keeping up-to-date with technology and new ideas.

  3. Planning and prioritising work

    71% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  4. Building good relationships

    70% Skill level

    Building good working relationships and keeping them over time.

  5. Communicating within a team

    70% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Thinking creatively

    67% Skill level

    Using your own ideas for developing, designing, or creating something new.

  7. Working with computers

    65% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  8. Collecting and organising information

    65% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  9. Researching and investigating

    64% Skill level

    Looking for, getting and understanding different kinds of information.

  10. Making sense of information and ideas

    61% Skill level

    Looking at, working with, and understanding data or information.

  11. Monitoring people, processes and things

    61% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  12. Making decisions and solving problems

    61% Skill level

    Using information to work out the best solution and solve problems.

  13. Documenting or recording information

    61% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  14. Training and teaching others

    61% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  15. Communicating with the public

    60% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  16. Looking for changes over time

    58% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  17. Checking compliance with standards

    57% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  18. Scheduling work and activities

    55% Skill level

    Working out the timing of events, programs, and activities, as well as the work of others.

  19. Influencing people

    55% Skill level

    Convincing people to buy something or to change their minds or actions.

  20. Explaining things to people

    50% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.12 - Document Management Specialists.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Electronic mail

    100% Important

    Use electronic mail.

  2. Telephone

    98% Important

    Talk on the telephone.

  3. Indoors, heat controlled

    93% Important

    Work indoors with access to heating or cooling.

  4. Face-to-face discussions

    90% Important

    Talk with people face-to-face.

  5. Teamwork

    90% Important

    Work with people in a group or team.

  6. Being exact or accurate

    86% Important

    Be very exact or highly accurate.

  7. Unstructured work

    84% Important

    Have freedom to decide on tasks, priorities, and goals.

  8. Contact with people

    83% Important

    Have contact with people by telephone, face-to-face, or any other way.

  9. Freedom to make decisions

    82% Important

    Have freedom to make decision on your own.

  10. Spend time sitting

    82% Important

    Spend time sitting at work.

  11. Time pressure

    74% Important

    Work to strict deadlines.

  12. Letters and memos

    72% Important

    Write letters and memos.

  13. Frequent decision making

    71% Important

    Frequently make decisions that impact other people.

  14. Lead or coordinate a team

    71% Important

    Lead others to do work activities.

  15. Impact of decisions

    70% Important

    Make decisions that have a large impact on other people.

  16. Repeating same tasks

    67% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  17. Competition

    66% Important

    Compete with others, or be aware of competitive pressures.

  18. Contact with the public

    61% Important

    Work with customers or the public.

  19. Responsible for outcomes

    60% Important

    Take responsibility for the results of other people's work.

  20. Automation of tasks

    59% Important

    Do tasks that are mostly automated.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Achievement

    67% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  2. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Working conditions

    60% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  4. Relationships

    52% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  5. Independence

    48% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  6. Recognition

    48% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    100% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Analytical

    43% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  3. Enterprising

    38% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  4. Helping

    33% Important

    Working with people. Helping or providing service to others.

  5. Creative

    29% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Practical

    29% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.12 - Document Management Specialists.
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