ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Rental Salespersons

ANZSCO ID 621912

Overview

All Other Sales Assistants and Salespersons

  • $1,128 Weekly Pay
  • Strong Future Growth

Rental Salespersons

  • 4,400 workers Employment Size
  • Entry level Skill level rating
  • 59% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 35 years Average age
  • 50% female Gender Share

Rental Salespersons rent goods and equipment to individuals and businesses.

Also known as: Rental Clerk.

Specialisations: Car Rental Sales Assistant, Industrial Hire Sales Assistant, Video Library Assistant.

You can work as a Rental Salesperson without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business, tourism or hospitality.

Tasks
  • Determines customers' requirements and advises on product range, price, and availability.
  • Completes required paperwork and enters rental agreement into the computer system.
  • Processes payment.
  • Provides any necessary information to the customer.
  • Monitors state of equipment and ensures it is functioning and clean.
  • Inspects stock, appliances, equipment, vehicles and devices before they are taken out of the facility and on return.
  • Demonstrates the use of equipment.
  • Monitors, organises and catalogues stock.
  • Arranges for any required cleaning and repair work.

Prospects

Pathways

You can work as a Rental Salesperson without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business, tourism or hospitality.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Skills & Knowledge

Employers look for Sales Assistants and Sales Persons who interact well with others, provide good customer service and have an enthusiastic and positive attitude.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    50% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Computers and electronics

    48% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  3. Sales and marketing

    48% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  4. Mathematics

    45% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  5. Administration and management

    44% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Clerical

    43% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  7. English language

    41% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  8. Production and processing

    35% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  9. Education and training

    30% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Communications and media

    28% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  11. Economics and accounting

    27% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  12. Public safety and security

    27% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  13. Personnel and human resources

    22% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  14. Law and government

    21% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Psychology

    19% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  16. Foreign language

    14% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  17. Telecommunications

    13% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  18. Building and construction

    13% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  19. Food production

    11% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

  20. Transportation

    10% Skill level

    Moving people or goods by air, rail, sea, or road.

Skills

Skills can be improved through training or experience.

  1. Serving others

    48% Skill level

    Looking for ways to help people.

  2. Active listening

    46% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Reading comprehension

    45% Skill level

    Reading work related information.

  4. Writing

    45% Skill level

    Writing things for co-workers or customers.

  5. Speaking

    43% Skill level

    Talking to others.

  6. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  7. Critical thinking

    41% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  8. Monitoring

    41% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Social perceptiveness

    39% Skill level

    Understanding why people react the way they do.

  10. Persuasion

    39% Skill level

    Talking people into changing their minds or their behaviour.

  11. Negotiation

    37% Skill level

    Bringing people together and trying to sort out their differences.

  12. Instructing

    37% Skill level

    Teaching people how to do something.

  13. Learning strategies

    36% Skill level

    Figuring out the best way to teach or learn something new.

  14. Complex problem solving

    34% Skill level

    Noticing a problem and figuring out the best way to solve it.

  15. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  16. Active learning

    32% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  17. Management of personnel resources

    32% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  18. Operation monitoring

    32% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  19. Time management

    32% Skill level

    Managing your own and other peoples' time to get work done.

  20. Mathematics

    30% Skill level

    Using maths to solve problems.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    54% Skill level

    Listen to and understand what people say.

  2. Oral expression

    52% Skill level

    Communicate by speaking.

  3. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  4. Written comprehension

    45% Skill level

    Read and understand written information.

  5. Written expression

    45% Skill level

    Write in a way that people can understand.

  6. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  7. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  8. Categorising

    41% Skill level

    Come up with different ways of grouping things.

  9. Problem spotting

    41% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Deductive reasoning

    39% Skill level

    Use general rules to find answers or solve problems logically.

  11. Inductive reasoning

    39% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  12. Flexibility of closure

    37% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  13. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  14. Sorting or ordering

    37% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  15. Working with numbers

    37% Skill level

    Add, subtract, multiply, or divide.

  16. Control precision

    36% Skill level

    Quickly change the controls of a machine, car, truck or boat.

  17. Far vision

    36% Skill level

    See details that are far away.

  18. Brainstorming

    34% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  19. Finger dexterity

    34% Skill level

    Put together small parts with your fingers.

  20. Mathematics

    34% Skill level

    Choose the right maths method or formula to solve a problem.

Activities

These are kinds of activities workers regularly do in this job.

  1. Working with the public

    61% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  2. Building good relationships

    59% Skill level

    Building good working relationships and keeping them over time.

  3. Influencing people

    53% Skill level

    Convincing people to buy something or to change their minds or actions.

  4. Communicating with the public

    49% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  5. Keeping your knowledge up-to-date

    48% Skill level

    Keeping up-to-date with technology and new ideas.

  6. Communicating within a team

    47% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Researching and investigating

    46% Skill level

    Looking for, getting and understanding different kinds of information.

  8. Making decisions and solving problems

    45% Skill level

    Using information to work out the best solution and solve problems.

  9. Negotiating and resolving conflicts

    44% Skill level

    Handling complaints and disagreements, and negotiating with people.

  10. Working with computers

    43% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  11. Coaching and developing others

    40% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  12. Coordinating the work of a team

    37% Skill level

    Getting members of a group to work together to finish a task.

  13. Collecting and organising information

    37% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  14. Assessing and evaluating things

    37% Skill level

    Working out the value, importance, or quality of things, services or people.

  15. Helping and caring for others

    37% Skill level

    Providing personal assistance, medical attention, or emotional support.

  16. Training and teaching others

    36% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  17. Looking for changes over time

    34% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  18. Documenting or recording information

    31% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  19. Leading and encouraging a team

    29% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  20. Providing office support

    29% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2021.00 - Counter and Rental Clerks.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Contact with people

    98% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Face-to-face discussions

    92% Important

    Talk with people face-to-face.

  4. Teamwork

    84% Important

    Work with people in a group or team.

  5. Unstructured work

    84% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Contact with the public

    84% Important

    Work with customers or the public.

  7. Indoors, heat controlled

    84% Important

    Work indoors with access to heating or cooling.

  8. Being exact or accurate

    83% Important

    Be very exact or highly accurate.

  9. Freedom to make decisions

    81% Important

    Have freedom to make decision on your own.

  10. Angry or unpleasant people

    80% Important

    Deal with unpleasant, angry, or rude people.

  11. Physically close to people

    79% Important

    Work physically close to other people.

  12. Frequent decision making

    79% Important

    Frequently make decisions that impact other people.

  13. Repeating same tasks

    74% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  14. Impact of decisions

    72% Important

    Make decisions that have a large impact on other people.

  15. Spend time standing

    68% Important

    Spend time standing at work.

  16. Health and safety of others

    66% Important

    Take responsibility for the health and safety of others.

  17. Lead or coordinate a team

    66% Important

    Lead others to do work activities.

  18. Walking and running

    64% Important

    Spend time walking and running.

  19. Conflict situations

    64% Important

    Deal with conflict or disagreements.

  20. Making repetitive motions

    64% Important

    Spend time making repetitive motions.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Working conditions

    31% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    81% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    71% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    38% Important

    Working with people. Helping or providing service to others.

  4. Practical

    33% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2021.00 - Counter and Rental Clerks.

All Other Sales Assistants and Salespersons

  • $1,128 Weekly Pay
  • Strong Future Growth

Rental Salespersons

  • 4,400 workers Employment Size
  • Entry level Skill level rating
  • 59% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 35 years Average age
  • 50% female Gender Share

Rental Salespersons rent goods and equipment to individuals and businesses.

Also known as: Rental Clerk.

Specialisations: Car Rental Sales Assistant, Industrial Hire Sales Assistant, Video Library Assistant.

You can work as a Rental Salesperson without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business, tourism or hospitality.

Tasks
  • Determines customers' requirements and advises on product range, price, and availability.
  • Completes required paperwork and enters rental agreement into the computer system.
  • Processes payment.
  • Provides any necessary information to the customer.
  • Monitors state of equipment and ensures it is functioning and clean.
  • Inspects stock, appliances, equipment, vehicles and devices before they are taken out of the facility and on return.
  • Demonstrates the use of equipment.
  • Monitors, organises and catalogues stock.
  • Arranges for any required cleaning and repair work.

You can work as a Rental Salesperson without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as business, tourism or hospitality.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Employers look for Sales Assistants and Sales Persons who interact well with others, provide good customer service and have an enthusiastic and positive attitude.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    50% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Computers and electronics

    48% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  3. Sales and marketing

    48% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  4. Mathematics

    45% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  5. Administration and management

    44% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  6. Clerical

    43% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  7. English language

    41% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  8. Production and processing

    35% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  9. Education and training

    30% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  10. Communications and media

    28% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  11. Economics and accounting

    27% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  12. Public safety and security

    27% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  13. Personnel and human resources

    22% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  14. Law and government

    21% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  15. Psychology

    19% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  16. Foreign language

    14% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  17. Telecommunications

    13% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  18. Building and construction

    13% Skill level

    Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.

  19. Food production

    11% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

  20. Transportation

    10% Skill level

    Moving people or goods by air, rail, sea, or road.

Skills

Skills can be improved through training or experience.

  1. Serving others

    48% Skill level

    Looking for ways to help people.

  2. Active listening

    46% Skill level

    Listening to others, not interrupting, and asking good questions.

  3. Reading comprehension

    45% Skill level

    Reading work related information.

  4. Writing

    45% Skill level

    Writing things for co-workers or customers.

  5. Speaking

    43% Skill level

    Talking to others.

  6. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  7. Critical thinking

    41% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  8. Monitoring

    41% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  9. Social perceptiveness

    39% Skill level

    Understanding why people react the way they do.

  10. Persuasion

    39% Skill level

    Talking people into changing their minds or their behaviour.

  11. Negotiation

    37% Skill level

    Bringing people together and trying to sort out their differences.

  12. Instructing

    37% Skill level

    Teaching people how to do something.

  13. Learning strategies

    36% Skill level

    Figuring out the best way to teach or learn something new.

  14. Complex problem solving

    34% Skill level

    Noticing a problem and figuring out the best way to solve it.

  15. Judgment and decision making

    32% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  16. Active learning

    32% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  17. Management of personnel resources

    32% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  18. Operation monitoring

    32% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  19. Time management

    32% Skill level

    Managing your own and other peoples' time to get work done.

  20. Mathematics

    30% Skill level

    Using maths to solve problems.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    54% Skill level

    Listen to and understand what people say.

  2. Oral expression

    52% Skill level

    Communicate by speaking.

  3. Speech recognition

    48% Skill level

    Identify and understand the speech of another person.

  4. Written comprehension

    45% Skill level

    Read and understand written information.

  5. Written expression

    45% Skill level

    Write in a way that people can understand.

  6. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  7. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  8. Categorising

    41% Skill level

    Come up with different ways of grouping things.

  9. Problem spotting

    41% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  10. Deductive reasoning

    39% Skill level

    Use general rules to find answers or solve problems logically.

  11. Inductive reasoning

    39% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  12. Flexibility of closure

    37% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  13. Selective attention

    37% Skill level

    Pay attention to something without being distracted.

  14. Sorting or ordering

    37% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  15. Working with numbers

    37% Skill level

    Add, subtract, multiply, or divide.

  16. Control precision

    36% Skill level

    Quickly change the controls of a machine, car, truck or boat.

  17. Far vision

    36% Skill level

    See details that are far away.

  18. Brainstorming

    34% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  19. Finger dexterity

    34% Skill level

    Put together small parts with your fingers.

  20. Mathematics

    34% Skill level

    Choose the right maths method or formula to solve a problem.

Activities

These are kinds of activities workers regularly do in this job.

  1. Working with the public

    61% Skill level

    Greeting or serving customers, clients or guests, and public speaking or performing.

  2. Building good relationships

    59% Skill level

    Building good working relationships and keeping them over time.

  3. Influencing people

    53% Skill level

    Convincing people to buy something or to change their minds or actions.

  4. Communicating with the public

    49% Skill level

    Giving information to the public, business or government by telephone, in writing, or in person.

  5. Keeping your knowledge up-to-date

    48% Skill level

    Keeping up-to-date with technology and new ideas.

  6. Communicating within a team

    47% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  7. Researching and investigating

    46% Skill level

    Looking for, getting and understanding different kinds of information.

  8. Making decisions and solving problems

    45% Skill level

    Using information to work out the best solution and solve problems.

  9. Negotiating and resolving conflicts

    44% Skill level

    Handling complaints and disagreements, and negotiating with people.

  10. Working with computers

    43% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  11. Coaching and developing others

    40% Skill level

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  12. Coordinating the work of a team

    37% Skill level

    Getting members of a group to work together to finish a task.

  13. Collecting and organising information

    37% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  14. Assessing and evaluating things

    37% Skill level

    Working out the value, importance, or quality of things, services or people.

  15. Helping and caring for others

    37% Skill level

    Providing personal assistance, medical attention, or emotional support.

  16. Training and teaching others

    36% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  17. Looking for changes over time

    34% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  18. Documenting or recording information

    31% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  19. Leading and encouraging a team

    29% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  20. Providing office support

    29% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2021.00 - Counter and Rental Clerks.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Telephone

    99% Important

    Talk on the telephone.

  2. Contact with people

    98% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Face-to-face discussions

    92% Important

    Talk with people face-to-face.

  4. Teamwork

    84% Important

    Work with people in a group or team.

  5. Unstructured work

    84% Important

    Have freedom to decide on tasks, priorities, and goals.

  6. Contact with the public

    84% Important

    Work with customers or the public.

  7. Indoors, heat controlled

    84% Important

    Work indoors with access to heating or cooling.

  8. Being exact or accurate

    83% Important

    Be very exact or highly accurate.

  9. Freedom to make decisions

    81% Important

    Have freedom to make decision on your own.

  10. Angry or unpleasant people

    80% Important

    Deal with unpleasant, angry, or rude people.

  11. Physically close to people

    79% Important

    Work physically close to other people.

  12. Frequent decision making

    79% Important

    Frequently make decisions that impact other people.

  13. Repeating same tasks

    74% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  14. Impact of decisions

    72% Important

    Make decisions that have a large impact on other people.

  15. Spend time standing

    68% Important

    Spend time standing at work.

  16. Health and safety of others

    66% Important

    Take responsibility for the health and safety of others.

  17. Lead or coordinate a team

    66% Important

    Lead others to do work activities.

  18. Walking and running

    64% Important

    Spend time walking and running.

  19. Conflict situations

    64% Important

    Deal with conflict or disagreements.

  20. Making repetitive motions

    64% Important

    Spend time making repetitive motions.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    62% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  3. Independence

    38% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  4. Achievement

    33% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  5. Working conditions

    31% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    29% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    81% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    71% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Helping

    38% Important

    Working with people. Helping or providing service to others.

  4. Practical

    33% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Analytical

    14% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2021.00 - Counter and Rental Clerks.
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