ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Residential Care Officers

ANZSCO ID 411715

Overview

All Welfare Support Workers

  • $1,328 Weekly Pay
  • Very strong Future Growth

Residential Care Officers

  • 1,600 workers Employment Size
  • High skill Skill level rating
  • 81% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 48 years Average age
  • 68% female Gender Share

Residential Care Officers provide care and supervision for children or disabled persons in group housing or institutional care.

You usually need a certificate III, IV or diploma in residential care, individual support, aged care or another related field to work as a Residential Care Officer. Some workers have university qualifications.

Tasks
  • Supports families and provides education and care for children and disabled persons in adult service units, group housing and government institutions.
  • Assesses clients' needs and plans, develops and implements educational, training and support programmes.
  • Interviews clients and assesses the nature and extent of difficulties.
  • Monitors and reports on the progress of clients.

Prospects

Pathways

You usually need a certificate III, IV or diploma in residential care, individual support, aged care or another related field to work as a Residential Care Officer. Some workers have university qualifications.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Community Services VET training pathways.

Skills & Knowledge

Employers look for Welfare Support Workers who are caring, compassionate and empathetic, and can communicate well with others.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    59% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Psychology

    48% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  3. English language

    39% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Education and training

    33% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. Therapy and counselling

    30% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  6. Administration and management

    29% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Public safety and security

    27% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Transportation

    26% Skill level

    Moving people or goods by air, rail, sea, or road.

  9. Philosophy and theology

    25% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  10. Mathematics

    25% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  11. Clerical

    24% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  12. Sociology and anthropology

    24% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  13. Medicine and dentistry

    24% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  14. Food production

    22% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

  15. Law and government

    21% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  16. Communications and media

    19% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  17. Chemistry

    18% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  18. Personnel and human resources

    15% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  19. Computers and electronics

    14% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  20. Telecommunications

    12% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Serving others

    54% Skill level

    Looking for ways to help people.

  2. Social perceptiveness

    45% Skill level

    Understanding why people react the way they do.

  3. Monitoring

    45% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  4. Critical thinking

    43% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Active listening

    41% Skill level

    Listening to others, not interrupting, and asking good questions.

  6. Speaking

    41% Skill level

    Talking to others.

  7. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  8. Active learning

    39% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  9. Reading comprehension

    39% Skill level

    Reading work related information.

  10. Writing

    39% Skill level

    Writing things for co-workers or customers.

  11. Learning strategies

    37% Skill level

    Figuring out the best way to teach or learn something new.

  12. Time management

    37% Skill level

    Managing your own and other peoples' time to get work done.

  13. Judgment and decision making

    36% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  14. Complex problem solving

    34% Skill level

    Noticing a problem and figuring out the best way to solve it.

  15. Instructing

    34% Skill level

    Teaching people how to do something.

  16. Persuasion

    34% Skill level

    Talking people into changing their minds or their behaviour.

  17. Negotiation

    29% Skill level

    Bringing people together and trying to sort out their differences.

  18. Quality control analysis

    25% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  19. Operation monitoring

    23% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  20. Systems analysis

    20% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  2. Oral expression

    48% Skill level

    Communicate by speaking.

  3. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  4. Deductive reasoning

    43% Skill level

    Use general rules to find answers or solve problems logically.

  5. Inductive reasoning

    43% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  6. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  7. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  8. Speech recognition

    43% Skill level

    Identify and understand the speech of another person.

  9. Written comprehension

    43% Skill level

    Read and understand written information.

  10. Far vision

    41% Skill level

    See details that are far away.

  11. Sorting or ordering

    41% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Written expression

    41% Skill level

    Write in a way that people can understand.

  13. Trunk strength

    37% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  14. Categorising

    37% Skill level

    Come up with different ways of grouping things.

  15. Selective attention

    36% Skill level

    Pay attention to something without being distracted.

  16. Arm-hand steadiness

    36% Skill level

    Keep your hand or arm steady.

  17. Static strength

    36% Skill level

    Lift, push, pull, or carry things.

  18. Finger dexterity

    34% Skill level

    Put together small parts with your fingers.

  19. Multilimb coordination

    32% Skill level

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

  20. Stamina

    32% Skill level

    Exercise for a long time without getting winded or out of breath.

Activities

These are kinds of activities workers regularly do in this job.

  1. Helping and caring for others

    75% Skill level

    Providing personal assistance, medical attention, or emotional support.

  2. Building good relationships

    60% Skill level

    Building good working relationships and keeping them over time.

  3. Handling and moving objects

    59% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  4. Monitoring people, processes and things

    57% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  5. Communicating within a team

    52% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Planning and prioritising work

    52% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  7. Documenting or recording information

    51% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  8. Doing physically active work

    48% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  9. Looking for changes over time

    47% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  10. Making decisions and solving problems

    41% Skill level

    Using information to work out the best solution and solve problems.

  11. Researching and investigating

    41% Skill level

    Looking for, getting and understanding different kinds of information.

  12. Checking compliance with standards

    41% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  13. Coordinating the work of a team

    38% Skill level

    Getting members of a group to work together to finish a task.

  14. Keeping your knowledge up-to-date

    37% Skill level

    Keeping up-to-date with technology and new ideas.

  15. Training and teaching others

    37% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  16. Thinking creatively

    35% Skill level

    Using your own ideas for developing, designing, or creating something new.

  17. Assessing and evaluating things

    34% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Collecting and organising information

    33% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  19. Checking for errors or defects

    25% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  20. Explaining things to people

    23% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-9021.00 - Personal Care Aides.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Physically close to people

    89% Important

    Work physically close to other people.

  2. Contact with people

    87% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Teamwork

    84% Important

    Work with people in a group or team.

  4. Being exact or accurate

    84% Important

    Be very exact or highly accurate.

  5. Face-to-face discussions

    81% Important

    Talk with people face-to-face.

  6. Spend time standing

    81% Important

    Spend time standing at work.

  7. Telephone

    80% Important

    Talk on the telephone.

  8. Unstructured work

    80% Important

    Have freedom to decide on tasks, priorities, and goals.

  9. Impact of decisions

    80% Important

    Make decisions that have a large impact on other people.

  10. Wear common protective or safety equipment

    77% Important

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  11. Frequent decision making

    76% Important

    Frequently make decisions that impact other people.

  12. Walking and running

    75% Important

    Spend time walking and running.

  13. Health and safety of others

    74% Important

    Take responsibility for the health and safety of others.

  14. Freedom to make decisions

    73% Important

    Have freedom to make decision on your own.

  15. Time pressure

    72% Important

    Work to strict deadlines.

  16. Lead or coordinate a team

    71% Important

    Lead others to do work activities.

  17. Bending or twisting your body

    70% Important

    Spend time bending or twisting your body.

  18. Disease or infection

    70% Important

    Be exposed to disease or infections.

  19. Consequence of error

    68% Important

    Work where mistakes have serious consequences.

  20. Letters and memos

    65% Important

    Write letters and memos.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    81% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Independence

    48% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Working conditions

    43% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Helping

    100% Important

    Working with people. Helping or providing service to others.

  2. Practical

    76% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Administrative

    62% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Enterprising

    33% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  5. Analytical

    24% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-9021.00 - Personal Care Aides.

All Welfare Support Workers

  • $1,328 Weekly Pay
  • Very strong Future Growth

Residential Care Officers

  • 1,600 workers Employment Size
  • High skill Skill level rating
  • 81% Full-Time Full-Time Share
  • 42 hours Average full-time
  • 48 years Average age
  • 68% female Gender Share

Residential Care Officers provide care and supervision for children or disabled persons in group housing or institutional care.

You usually need a certificate III, IV or diploma in residential care, individual support, aged care or another related field to work as a Residential Care Officer. Some workers have university qualifications.

Tasks
  • Supports families and provides education and care for children and disabled persons in adult service units, group housing and government institutions.
  • Assesses clients' needs and plans, develops and implements educational, training and support programmes.
  • Interviews clients and assesses the nature and extent of difficulties.
  • Monitors and reports on the progress of clients.

You usually need a certificate III, IV or diploma in residential care, individual support, aged care or another related field to work as a Residential Care Officer. Some workers have university qualifications.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Community Services VET training pathways.

Employers look for Welfare Support Workers who are caring, compassionate and empathetic, and can communicate well with others.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Customer and personal service

    59% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  2. Psychology

    48% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  3. English language

    39% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  4. Education and training

    33% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  5. Therapy and counselling

    30% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  6. Administration and management

    29% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  7. Public safety and security

    27% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  8. Transportation

    26% Skill level

    Moving people or goods by air, rail, sea, or road.

  9. Philosophy and theology

    25% Skill level

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  10. Mathematics

    25% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  11. Clerical

    24% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  12. Sociology and anthropology

    24% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  13. Medicine and dentistry

    24% Skill level

    Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.

  14. Food production

    22% Skill level

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

  15. Law and government

    21% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  16. Communications and media

    19% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  17. Chemistry

    18% Skill level

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  18. Personnel and human resources

    15% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  19. Computers and electronics

    14% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  20. Telecommunications

    12% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

Skills can be improved through training or experience.

  1. Serving others

    54% Skill level

    Looking for ways to help people.

  2. Social perceptiveness

    45% Skill level

    Understanding why people react the way they do.

  3. Monitoring

    45% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  4. Critical thinking

    43% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  5. Active listening

    41% Skill level

    Listening to others, not interrupting, and asking good questions.

  6. Speaking

    41% Skill level

    Talking to others.

  7. Coordination with others

    41% Skill level

    Being adaptable and coordinating work with other people.

  8. Active learning

    39% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  9. Reading comprehension

    39% Skill level

    Reading work related information.

  10. Writing

    39% Skill level

    Writing things for co-workers or customers.

  11. Learning strategies

    37% Skill level

    Figuring out the best way to teach or learn something new.

  12. Time management

    37% Skill level

    Managing your own and other peoples' time to get work done.

  13. Judgment and decision making

    36% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  14. Complex problem solving

    34% Skill level

    Noticing a problem and figuring out the best way to solve it.

  15. Instructing

    34% Skill level

    Teaching people how to do something.

  16. Persuasion

    34% Skill level

    Talking people into changing their minds or their behaviour.

  17. Negotiation

    29% Skill level

    Bringing people together and trying to sort out their differences.

  18. Quality control analysis

    25% Skill level

    Doing tests and checking products, services, or processes to make sure they are working properly.

  19. Operation monitoring

    23% Skill level

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  20. Systems analysis

    20% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  2. Oral expression

    48% Skill level

    Communicate by speaking.

  3. Problem spotting

    43% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  4. Deductive reasoning

    43% Skill level

    Use general rules to find answers or solve problems logically.

  5. Inductive reasoning

    43% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  6. Near vision

    43% Skill level

    See details that are up-close (within a few feet).

  7. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  8. Speech recognition

    43% Skill level

    Identify and understand the speech of another person.

  9. Written comprehension

    43% Skill level

    Read and understand written information.

  10. Far vision

    41% Skill level

    See details that are far away.

  11. Sorting or ordering

    41% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  12. Written expression

    41% Skill level

    Write in a way that people can understand.

  13. Trunk strength

    37% Skill level

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  14. Categorising

    37% Skill level

    Come up with different ways of grouping things.

  15. Selective attention

    36% Skill level

    Pay attention to something without being distracted.

  16. Arm-hand steadiness

    36% Skill level

    Keep your hand or arm steady.

  17. Static strength

    36% Skill level

    Lift, push, pull, or carry things.

  18. Finger dexterity

    34% Skill level

    Put together small parts with your fingers.

  19. Multilimb coordination

    32% Skill level

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

  20. Stamina

    32% Skill level

    Exercise for a long time without getting winded or out of breath.

Activities

These are kinds of activities workers regularly do in this job.

  1. Helping and caring for others

    75% Skill level

    Providing personal assistance, medical attention, or emotional support.

  2. Building good relationships

    60% Skill level

    Building good working relationships and keeping them over time.

  3. Handling and moving objects

    59% Skill level

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  4. Monitoring people, processes and things

    57% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  5. Communicating within a team

    52% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  6. Planning and prioritising work

    52% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  7. Documenting or recording information

    51% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  8. Doing physically active work

    48% Skill level

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  9. Looking for changes over time

    47% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  10. Making decisions and solving problems

    41% Skill level

    Using information to work out the best solution and solve problems.

  11. Researching and investigating

    41% Skill level

    Looking for, getting and understanding different kinds of information.

  12. Checking compliance with standards

    41% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  13. Coordinating the work of a team

    38% Skill level

    Getting members of a group to work together to finish a task.

  14. Keeping your knowledge up-to-date

    37% Skill level

    Keeping up-to-date with technology and new ideas.

  15. Training and teaching others

    37% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  16. Thinking creatively

    35% Skill level

    Using your own ideas for developing, designing, or creating something new.

  17. Assessing and evaluating things

    34% Skill level

    Working out the value, importance, or quality of things, services or people.

  18. Collecting and organising information

    33% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  19. Checking for errors or defects

    25% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  20. Explaining things to people

    23% Skill level

    Helping people to understand and use information.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-9021.00 - Personal Care Aides.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Physically close to people

    89% Important

    Work physically close to other people.

  2. Contact with people

    87% Important

    Have contact with people by telephone, face-to-face, or any other way.

  3. Teamwork

    84% Important

    Work with people in a group or team.

  4. Being exact or accurate

    84% Important

    Be very exact or highly accurate.

  5. Face-to-face discussions

    81% Important

    Talk with people face-to-face.

  6. Spend time standing

    81% Important

    Spend time standing at work.

  7. Telephone

    80% Important

    Talk on the telephone.

  8. Unstructured work

    80% Important

    Have freedom to decide on tasks, priorities, and goals.

  9. Impact of decisions

    80% Important

    Make decisions that have a large impact on other people.

  10. Wear common protective or safety equipment

    77% Important

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  11. Frequent decision making

    76% Important

    Frequently make decisions that impact other people.

  12. Walking and running

    75% Important

    Spend time walking and running.

  13. Health and safety of others

    74% Important

    Take responsibility for the health and safety of others.

  14. Freedom to make decisions

    73% Important

    Have freedom to make decision on your own.

  15. Time pressure

    72% Important

    Work to strict deadlines.

  16. Lead or coordinate a team

    71% Important

    Lead others to do work activities.

  17. Bending or twisting your body

    70% Important

    Spend time bending or twisting your body.

  18. Disease or infection

    70% Important

    Be exposed to disease or infections.

  19. Consequence of error

    68% Important

    Work where mistakes have serious consequences.

  20. Letters and memos

    65% Important

    Write letters and memos.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Relationships

    81% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  2. Achievement

    57% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Support

    57% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  4. Independence

    48% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  5. Working conditions

    43% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  6. Recognition

    38% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Helping

    100% Important

    Working with people. Helping or providing service to others.

  2. Practical

    76% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  3. Administrative

    62% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  4. Enterprising

    33% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  5. Analytical

    24% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  6. Creative

    19% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-9021.00 - Personal Care Aides.
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