ALERT The future growth information does not take account of the impact of COVID-19. If you are affected by COVID-19 there is a range of support available.

Retail Loss Prevention Officers

ANZSCO ID 442215

Overview

All Security Officers and Guards

  • $1,318 Weekly Pay
  • Very strong Future Growth

Retail Loss Prevention Officers

  • 1,300 workers Employment Size
  • Entry level Skill level rating
  • 33% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 42 years Average age
  • 61% female Gender Share

Retail Loss Prevention Officers detect and investigate shoplifting, fraud and other unlawful acts of employees or customers in retail establishments.

You can work as a Retail Loss Prevention Officer without formal qualifications, however, a certificate II or III in security operations may be useful.

Tasks
  • Detects and investigates theft and other unlawful acts carried out in retail establishments.
  • Apprehends offenders and calls police.
  • Prepares reports.

Prospects

Pathways

You can work as a Retail Loss Prevention Officer without formal qualifications, however, a certificate II or III in security operations may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services and Public Sector VET training pathways.

Skills & Knowledge

Employers look for Security Officers and Guards who can connect with others, are trustworthy, responsible and reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Public safety and security

    64% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  2. Customer and personal service

    62% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Education and training

    60% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  4. Clerical

    59% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  5. English language

    57% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Computers and electronics

    56% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  7. Law and government

    55% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  8. Mathematics

    53% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Administration and management

    52% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  10. Personnel and human resources

    47% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  11. Psychology

    43% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  12. Therapy and counselling

    36% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  13. Production and processing

    32% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  14. Economics and accounting

    31% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  15. Communications and media

    28% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Sales and marketing

    27% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  17. Foreign language

    26% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  18. Sociology and anthropology

    26% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  19. Telecommunications

    22% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Mechanical

    22% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

Skills

Skills can be improved through training or experience.

  1. Critical thinking

    52% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  2. Reading comprehension

    52% Skill level

    Reading work related information.

  3. Monitoring

    50% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  4. Speaking

    50% Skill level

    Talking to others.

  5. Active listening

    46% Skill level

    Listening to others, not interrupting, and asking good questions.

  6. Writing

    46% Skill level

    Writing things for co-workers or customers.

  7. Social perceptiveness

    45% Skill level

    Understanding why people react the way they do.

  8. Coordination with others

    45% Skill level

    Being adaptable and coordinating work with other people.

  9. Active learning

    43% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  10. Judgment and decision making

    43% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Instructing

    43% Skill level

    Teaching people how to do something.

  12. Systems evaluation

    43% Skill level

    Measuring how well a system is working and how to improve it.

  13. Complex problem solving

    41% Skill level

    Noticing a problem and figuring out the best way to solve it.

  14. Management of personnel resources

    41% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  15. Persuasion

    41% Skill level

    Talking people into changing their minds or their behaviour.

  16. Learning strategies

    39% Skill level

    Figuring out the best way to teach or learn something new.

  17. Serving others

    39% Skill level

    Looking for ways to help people.

  18. Systems analysis

    39% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Time management

    39% Skill level

    Managing your own and other peoples' time to get work done.

  20. Negotiation

    37% Skill level

    Bringing people together and trying to sort out their differences.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  2. Oral expression

    52% Skill level

    Communicate by speaking.

  3. Problem spotting

    52% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  4. Inductive reasoning

    50% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  5. Selective attention

    50% Skill level

    Pay attention to something without being distracted.

  6. Far vision

    48% Skill level

    See details that are far away.

  7. Written expression

    48% Skill level

    Write in a way that people can understand.

  8. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  9. Flexibility of closure

    45% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  10. Near vision

    45% Skill level

    See details that are up-close (within a few feet).

  11. Speech recognition

    45% Skill level

    Identify and understand the speech of another person.

  12. Written comprehension

    45% Skill level

    Read and understand written information.

  13. Sorting or ordering

    43% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  14. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  15. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  16. Brainstorming

    39% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  17. Perceptual speed

    39% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  18. Speed of recognition

    37% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  19. Finger dexterity

    32% Skill level

    Put together small parts with your fingers.

  20. Mathematics

    30% Skill level

    Choose the right maths method or formula to solve a problem.

Activities

These are kinds of activities workers regularly do in this job.

  1. Communicating within a team

    76% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  2. Checking compliance with standards

    75% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  3. Collecting and organising information

    75% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  4. Making decisions and solving problems

    75% Skill level

    Using information to work out the best solution and solve problems.

  5. Planning and prioritising work

    74% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  6. Monitoring people, processes and things

    73% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  7. Making sense of information and ideas

    69% Skill level

    Looking at, working with, and understanding data or information.

  8. Looking for changes over time

    69% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  9. Keeping your knowledge up-to-date

    68% Skill level

    Keeping up-to-date with technology and new ideas.

  10. Building good relationships

    68% Skill level

    Building good working relationships and keeping them over time.

  11. Documenting or recording information

    66% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  12. Researching and investigating

    65% Skill level

    Looking for, getting and understanding different kinds of information.

  13. Assessing and evaluating things

    58% Skill level

    Working out the value, importance, or quality of things, services or people.

  14. Working with computers

    56% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  15. Training and teaching others

    53% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  16. Negotiating and resolving conflicts

    53% Skill level

    Handling complaints and disagreements, and negotiating with people.

  17. Checking for errors or defects

    46% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  18. Providing office support

    46% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  19. Leading and encouraging a team

    45% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  20. Guiding and directing staff

    44% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-9099.02 - Retail Loss Prevention Specialists.

Work Environment

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact with people

    95% Important

    Have contact with people by telephone, face-to-face, or any other way.

  2. Teamwork

    95% Important

    Work with people in a group or team.

  3. Telephone

    95% Important

    Talk on the telephone.

  4. Face-to-face discussions

    91% Important

    Talk with people face-to-face.

  5. Indoors, heat controlled

    91% Important

    Work indoors with access to heating or cooling.

  6. Freedom to make decisions

    90% Important

    Have freedom to make decision on your own.

  7. Electronic mail

    88% Important

    Use electronic mail.

  8. Being exact or accurate

    86% Important

    Be very exact or highly accurate.

  9. Contact with the public

    85% Important

    Work with customers or the public.

  10. Impact of decisions

    83% Important

    Make decisions that have a large impact on other people.

  11. Frequent decision making

    82% Important

    Frequently make decisions that impact other people.

  12. Health and safety of others

    78% Important

    Take responsibility for the health and safety of others.

  13. Physically close to people

    78% Important

    Work physically close to other people.

  14. Unstructured work

    77% Important

    Have freedom to decide on tasks, priorities, and goals.

  15. Repeating same tasks

    76% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  16. Angry or unpleasant people

    75% Important

    Deal with unpleasant, angry, or rude people.

  17. Conflict situations

    73% Important

    Deal with conflict or disagreements.

  18. Lead or coordinate a team

    71% Important

    Lead others to do work activities.

  19. Competition

    71% Important

    Compete with others, or be aware of competitive pressures.

  20. Consequence of error

    70% Important

    Work where mistakes have serious consequences.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Achievement

    67% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  4. Working conditions

    67% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  6. Recognition

    52% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    86% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    86% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Analytical

    48% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  4. Practical

    48% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Helping

    24% Important

    Working with people. Helping or providing service to others.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-9099.02 - Retail Loss Prevention Specialists.

All Security Officers and Guards

  • $1,318 Weekly Pay
  • Very strong Future Growth

Retail Loss Prevention Officers

  • 1,300 workers Employment Size
  • Entry level Skill level rating
  • 33% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 42 years Average age
  • 61% female Gender Share

Retail Loss Prevention Officers detect and investigate shoplifting, fraud and other unlawful acts of employees or customers in retail establishments.

You can work as a Retail Loss Prevention Officer without formal qualifications, however, a certificate II or III in security operations may be useful.

Tasks
  • Detects and investigates theft and other unlawful acts carried out in retail establishments.
  • Apprehends offenders and calls police.
  • Prepares reports.

You can work as a Retail Loss Prevention Officer without formal qualifications, however, a certificate II or III in security operations may be useful.

Before starting a course, check it will provide you with the skills and qualifications you need. Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services and Public Sector VET training pathways.

Employers look for Security Officers and Guards who can connect with others, are trustworthy, responsible and reliable.

Filter Skills & Knowledge

Knowledge

These are important topics, subjects or knowledge areas.

  1. Public safety and security

    64% Skill level

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  2. Customer and personal service

    62% Skill level

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  3. Education and training

    60% Skill level

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  4. Clerical

    59% Skill level

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  5. English language

    57% Skill level

    English language including the meaning and spelling of words, rules of composition, and grammar.

  6. Computers and electronics

    56% Skill level

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  7. Law and government

    55% Skill level

    How our laws and courts work. Government rules and regulations, and the political system.

  8. Mathematics

    53% Skill level

    Arithmetic, algebra, geometry, calculus, or statistics.

  9. Administration and management

    52% Skill level

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  10. Personnel and human resources

    47% Skill level

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  11. Psychology

    43% Skill level

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  12. Therapy and counselling

    36% Skill level

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  13. Production and processing

    32% Skill level

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  14. Economics and accounting

    31% Skill level

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  15. Communications and media

    28% Skill level

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  16. Sales and marketing

    27% Skill level

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  17. Foreign language

    26% Skill level

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  18. Sociology and anthropology

    26% Skill level

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  19. Telecommunications

    22% Skill level

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  20. Mechanical

    22% Skill level

    Machines and tools, including their designs, uses, repair, and maintenance.

Skills

Skills can be improved through training or experience.

  1. Critical thinking

    52% Skill level

    Thinking about the pros and cons of different ways to solve a problem.

  2. Reading comprehension

    52% Skill level

    Reading work related information.

  3. Monitoring

    50% Skill level

    Keeping track of how well work is progressing so you can make changes or improvements.

  4. Speaking

    50% Skill level

    Talking to others.

  5. Active listening

    46% Skill level

    Listening to others, not interrupting, and asking good questions.

  6. Writing

    46% Skill level

    Writing things for co-workers or customers.

  7. Social perceptiveness

    45% Skill level

    Understanding why people react the way they do.

  8. Coordination with others

    45% Skill level

    Being adaptable and coordinating work with other people.

  9. Active learning

    43% Skill level

    Being able to use what you have learnt to solve problems now and again in the future.

  10. Judgment and decision making

    43% Skill level

    Figuring out the pros and cons of different options and choosing the best one.

  11. Instructing

    43% Skill level

    Teaching people how to do something.

  12. Systems evaluation

    43% Skill level

    Measuring how well a system is working and how to improve it.

  13. Complex problem solving

    41% Skill level

    Noticing a problem and figuring out the best way to solve it.

  14. Management of personnel resources

    41% Skill level

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  15. Persuasion

    41% Skill level

    Talking people into changing their minds or their behaviour.

  16. Learning strategies

    39% Skill level

    Figuring out the best way to teach or learn something new.

  17. Serving others

    39% Skill level

    Looking for ways to help people.

  18. Systems analysis

    39% Skill level

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  19. Time management

    39% Skill level

    Managing your own and other peoples' time to get work done.

  20. Negotiation

    37% Skill level

    Bringing people together and trying to sort out their differences.

Abilities

Workers use these physical and mental abilities.

  1. Oral comprehension

    52% Skill level

    Listen to and understand what people say.

  2. Oral expression

    52% Skill level

    Communicate by speaking.

  3. Problem spotting

    52% Skill level

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  4. Inductive reasoning

    50% Skill level

    Use lots of detailed information to come up with answers or make general rules.

  5. Selective attention

    50% Skill level

    Pay attention to something without being distracted.

  6. Far vision

    48% Skill level

    See details that are far away.

  7. Written expression

    48% Skill level

    Write in a way that people can understand.

  8. Deductive reasoning

    45% Skill level

    Use general rules to find answers or solve problems logically.

  9. Flexibility of closure

    45% Skill level

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  10. Near vision

    45% Skill level

    See details that are up-close (within a few feet).

  11. Speech recognition

    45% Skill level

    Identify and understand the speech of another person.

  12. Written comprehension

    45% Skill level

    Read and understand written information.

  13. Sorting or ordering

    43% Skill level

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  14. Speech clarity

    43% Skill level

    Speak clearly so others can understand you.

  15. Categorising

    43% Skill level

    Come up with different ways of grouping things.

  16. Brainstorming

    39% Skill level

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  17. Perceptual speed

    39% Skill level

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  18. Speed of recognition

    37% Skill level

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  19. Finger dexterity

    32% Skill level

    Put together small parts with your fingers.

  20. Mathematics

    30% Skill level

    Choose the right maths method or formula to solve a problem.

Activities

These are kinds of activities workers regularly do in this job.

  1. Communicating within a team

    76% Skill level

    Giving information to co-workers by telephone, in writing, or in person.

  2. Checking compliance with standards

    75% Skill level

    Deciding whether events or processes comply with laws, regulations, or standards.

  3. Collecting and organising information

    75% Skill level

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  4. Making decisions and solving problems

    75% Skill level

    Using information to work out the best solution and solve problems.

  5. Planning and prioritising work

    74% Skill level

    Deciding on goals and putting together a detailed plan to get the work done.

  6. Monitoring people, processes and things

    73% Skill level

    Checking objects, actions, or events, and keeping an eye out for problems.

  7. Making sense of information and ideas

    69% Skill level

    Looking at, working with, and understanding data or information.

  8. Looking for changes over time

    69% Skill level

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  9. Keeping your knowledge up-to-date

    68% Skill level

    Keeping up-to-date with technology and new ideas.

  10. Building good relationships

    68% Skill level

    Building good working relationships and keeping them over time.

  11. Documenting or recording information

    66% Skill level

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  12. Researching and investigating

    65% Skill level

    Looking for, getting and understanding different kinds of information.

  13. Assessing and evaluating things

    58% Skill level

    Working out the value, importance, or quality of things, services or people.

  14. Working with computers

    56% Skill level

    Using computers to program, write software, set up functions, enter data, or process information.

  15. Training and teaching others

    53% Skill level

    Understanding the needs of others, developing training programs, and teaching or instructing.

  16. Negotiating and resolving conflicts

    53% Skill level

    Handling complaints and disagreements, and negotiating with people.

  17. Checking for errors or defects

    46% Skill level

    Inspecting equipment, structures, or materials for errors, problems or defects.

  18. Providing office support

    46% Skill level

    Doing day-to-day office work such as filing and processing paperwork.

  19. Leading and encouraging a team

    45% Skill level

    Encouraging and building trust, respect, and cooperation among team members.

  20. Guiding and directing staff

    44% Skill level

    Guiding and directing staff, including setting and monitoring performance standards.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-9099.02 - Retail Loss Prevention Specialists.

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Filter Work Environment

Demands

The physical and social demands workers face most often are shown below.

  1. Contact with people

    95% Important

    Have contact with people by telephone, face-to-face, or any other way.

  2. Teamwork

    95% Important

    Work with people in a group or team.

  3. Telephone

    95% Important

    Talk on the telephone.

  4. Face-to-face discussions

    91% Important

    Talk with people face-to-face.

  5. Indoors, heat controlled

    91% Important

    Work indoors with access to heating or cooling.

  6. Freedom to make decisions

    90% Important

    Have freedom to make decision on your own.

  7. Electronic mail

    88% Important

    Use electronic mail.

  8. Being exact or accurate

    86% Important

    Be very exact or highly accurate.

  9. Contact with the public

    85% Important

    Work with customers or the public.

  10. Impact of decisions

    83% Important

    Make decisions that have a large impact on other people.

  11. Frequent decision making

    82% Important

    Frequently make decisions that impact other people.

  12. Health and safety of others

    78% Important

    Take responsibility for the health and safety of others.

  13. Physically close to people

    78% Important

    Work physically close to other people.

  14. Unstructured work

    77% Important

    Have freedom to decide on tasks, priorities, and goals.

  15. Repeating same tasks

    76% Important

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  16. Angry or unpleasant people

    75% Important

    Deal with unpleasant, angry, or rude people.

  17. Conflict situations

    73% Important

    Deal with conflict or disagreements.

  18. Lead or coordinate a team

    71% Important

    Lead others to do work activities.

  19. Competition

    71% Important

    Compete with others, or be aware of competitive pressures.

  20. Consequence of error

    70% Important

    Work where mistakes have serious consequences.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  1. Independence

    76% Important

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  2. Achievement

    67% Important

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  3. Relationships

    67% Important

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  4. Working conditions

    67% Important

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  5. Support

    62% Important

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  6. Recognition

    52% Important

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  1. Administrative

    86% Important

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  2. Enterprising

    86% Important

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  3. Analytical

    48% Important

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  4. Practical

    48% Important

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  5. Creative

    24% Important

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  6. Helping

    24% Important

    Working with people. Helping or providing service to others.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-9099.02 - Retail Loss Prevention Specialists.
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